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Chapter 8
Troubleshooting
Use this chapter to help determine the causes of problems that can occur
with the workstation. This chapter describes the following types of
problems:
♦
System power
♦
System boot
♦
Sound
♦
Video
♦
Other hardware
♦
Network
Note:
The Customer Response Center phone number is 1-800-633-7248.
System Power Errors
ERROR - Fails to power on.
Reason
Solution
Power cord not connected
properly.
Verify that the power cord is
properly connected to the power
receptacle.
Power not available at the outlet.
Verify the power to the outlet has
not been interrupted. Test the
outlet with a known working
appliance.
Power not available from the UPS.
Verify the UPS is connected and
operating properly.
Power switch not in the proper
position.
Be sure that the power switch on
the front of the base unit is in the
ON position.
Internal power cables not
connected.
Open the base unit and ensure all
power cables are connected
properly.
Faulty power cord.
Replace the power cord.
Summary of Contents for TDZ-400 Deskside
Page 1: ...TDZ 400 Deskside Setup and Maintenance Guide March 1996...
Page 28: ...14 Chapter 1 Getting Started...
Page 38: ...24 Chapter 2 Configuring the System 11 Restart the system...
Page 68: ...54 Chapter 4 Maintaining the System...
Page 112: ...98 Chapter 8 Troubleshooting...
Page 136: ......