IBM System x3750 M4 Type 8733, Installation And Service Manual

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If you cannot find a problem by using DSA, see “Solving undetermined problems”
on page 189 for information about testing the server.
Note: DSA Preboot might appear to be unresponsive when you start the program.
This is normal operation while the program loads.
Make sure that the server has the latest version of the DSA code. To obtain DSA
code and the
Dynamic System Analysis Installation and User's Guide , go to
http://www.ibm.com/systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-DSA.
DSA editions
Two editions of Dynamic System Analysis are available:
v
DSA Portable
DSA Portable Edition runs within the operating system; you do not have to
restart the server to run it. It is packaged as a self-extracting file that you
download from the web. When you run the file, it self-extracts to a temporary
folder and performs comprehensive collection of hardware and operating-system
information. After it runs, it automatically deletes the temporary files and folder
and leaves the results of the data collection and diagnostics on the server.
If you are able to start the server, use DSA Portable.
v
DSA Preboot
DSA Preboot runs outside of the operating system; you must restart the server to
run it. It is provided in the flash memory on the server, or you can create a
bootable media such as a CD, DVD, ISO, USB, or PXE using the IBM
ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC
User Guide at http://www.ibm.com/systems/support/supportsite.wss/
docdisplay?lndocid=TOOL-BOMC&brandind=5000016. In addition to the
capabilities of the other editions of DSA, DSA Preboot includes diagnostic
routines that would be disruptive to run within the operating-system
environment (such as resetting devices and causing loss of network
connectivity). It has a graphical user interface that you can use to specify which
diagnostics to run and to view the diagnostic and data collection results.
DSA Preboot provides diagnostics for the following system components, if they
are installed:
– Emulex network adapter
– Optical devices (CD or DVD)
– Tape drives (SCSI, SAS, or SATA)
– Memory
– Microprocessor
– Checkpoint panel
– I2C bus
– SAS and SATA drives
If you are unable to restart the server or if you need comprehensive diagnostics,
use DSA Preboot.
The System x3750 M4 server comes with DSA Preboot diagnostics code on the
integrated USB flash memory. Utilities are available to reset and update the
diagnostics code on the integrated USB flash device, if the diagnostic partition
becomes damaged and does not start the DSA Preboot diagnostic programs. For
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System x3750 M4 Types 8722 and 8733: Installation and Service Guide