IBM System x3750 M4 Type 8733, Installation And Service Manual

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S.51009 [S.51009] No system memory has been detected.
Explanation: No Memory Detected
Severity: Error
User response: Complete the following steps:
1. Make sure that one or more DIMMs are installed in the server.
2. If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit, verify that all DIMMs are
enabled using the Setup utility or the Advanced Settings Utility (ASU).
3. Reinstall all DIMMs, verifying the correct population sequence according to the product documentation for the
system. See the section entitled, "Installing a DIMM" for more information.
4. Replace the processor.
5. Replace the system board.
S.58008 [S.58008] A DIMM has failed the POST memory test.
Explanation: DIMM Failed Memory Test
Severity: Error
User response: Complete the following steps:
1. Restart the system to re-enable the affected DIMM. You can also use the Setup utility to re-enable the DIMM
manually.
2. If the system was recently installed, moved, serviced, or upgraded, verify that the specified DIMM is seated
properly and visually verify that there is no foreign material in any DIMM connector on that memory channel. If
either of these conditions is found, correct and retry with the same DIMM.
Note: Event Log may contain a recent 580A4 event denoting detected change in DIMM population that could be
related to this problem.
3. If problem persists, replace the DIMM identified by the light path LEDs or an event log entry.
4. If problem recurs on the same DIMM connector, swap the other DIMMs on the same memory channel across
channels one at a time to a different memory channel or processor. See the section "Installing a DIMM" in the
product documentation for population requirements for sparing/paring modes. If problem follows a moved
DIMM to a different memory channel, replace that DIMM.
5. Check the IBM support site for service bulletins or firmware updates that apply to this memory error.
6. If problem stays with the original DIMM connector, re-inspect the DIMM connector for foreign material and
remove any foreign material that is found. If the connector is damaged, replace the system board.
7. Remove the affected processor and inspect the processor socket pins for damaged or mis-aligned pins. If damage
is found, or this is an upgrade processor, replace the system board. If there are multiple processors, swap
processors to move the affected procesor to another processor socket and retry. If problem follows the affected
processor or there is only one processor, replace the affected processor.
8. Replace the system board.
S.51009 • S.58008
Appendix A. UEFI/POST error codes
309