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IBM System x3750 M4 Type 8733, Installation And Service Manual

The IBM System x3750 M4 Type 8733 is a powerful server designed for high-performance computing. For detailed instructions on installation and service, download the free manual from manualshive.com. This comprehensive guide will ensure you set up and maintain your server with ease and efficiency.

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System-board switches, jumpers, and buttons

The following illustration shows the location of the switches, jumpers, and buttons
on the server.

Note:

If there is a clear protective sticker on the top of the switch block, you must

remove and discard it to access the switch.

The following table describes the jumpers on the system board.

Table 2. System-board jumpers

Jumper number

Jumper name

Jumper setting

J71

UEFI boot recovery jumper

v

Pins 1 and 2: (default)
Loads the primary UEFI
firmware ROM page.

v

Pins 2 and 3: Loads the
secondary (backup) UEFI
firmware ROM page.

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System x3750 M4 Types 8722 and 8733: Installation and Service Guide

Summary of Contents for System x3750 M4 Type 8733

Page 1: ...System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 2: ......

Page 3: ...System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 4: ...Information and IBM Environmental Notices and User s Guide on the IBM Documentation CD and the IBM Warranty Information document that comes with the server First Edition June 2012 Copyright IBM Corpo...

Page 5: ...nfigurations for 8 drives 55 Backplane configurations for 12 drives 56 Backplane configurations for 16 drives 57 Backplane configurations for 20 drives 59 Backplane configurations for 24 drives 59 Bac...

Page 6: ...and transferring the DSA collection 172 Automated service request call home 172 IBM Electronic Service Agent 172 Error messages 172 Troubleshooting by symptom 173 CD DVD drive problems 173 Hypervisor...

Page 7: ...Removing the power interposer for redundant power supply card assembly 264 Replacing a power interposer redundant power supply card assembly 264 Removing the 4x2 5 inch hot swap drive backplanes 265...

Page 8: ...Russia Electromagnetic Interference EMI Class A statement 668 People s Republic of China Class A electronic emission statement 668 Taiwan Class A compliance statement 668 Index 669 vi System x3750 M4...

Page 9: ...t eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation diese...

Page 10: ...r statement with translated versions of the caution or danger statement in the Safety Information document For example if a caution statement is labeled Statement 1 translations for that caution state...

Page 11: ...t and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach a...

Page 12: ...of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser r...

Page 13: ...sconnected from the power source 1 2 Statement 6 CAUTION Do not place any objects on top of a rack mounted device unless that rack mounted device is intended for use as a shelf Statement 8 CAUTION Nev...

Page 14: ...ight cause heating when shorted with metal which might result in splattered metal burns or both This server is suitable for use on an IT power distribution system whose maximum phase to phase voltage...

Page 15: ...l shock v Explosive hazards such as a damaged CRT face or a bulging capacitor v Mechanical hazards such as loose or missing hardware To inspect the product for potential unsafe conditions complete the...

Page 16: ...ower supplies or remove or install main units v Before you work on the equipment disconnect the power cord If you cannot disconnect the power cord have the customer power off the wall box that supplie...

Page 17: ...nd assistance see the IBM Warranty Information document that comes with the server The server contains IBM next generation technologies which help increase performance and reliability For more informa...

Page 18: ...p www ibm com supportportal Record information about the server in the following table Product name IBM System x3750 M4 Machine type Types 8722 or 8733 Model number ___________________________________...

Page 19: ...for that region if available If a document is not available in the language for that region the English language version is displayed Use one of the following procedures to start the Documentation Bro...

Page 20: ...ontains information about the safety environmental and electronic emission notices for your IBM product v Environmental Notices and User Guide This document is in PDF format on the IBM Documentation C...

Page 21: ...document The following notices and statements are used in this document v Note These notices provide important tips guidance or advice v Important These notices provide information or advice that mig...

Page 22: ...v Up to 40 PCIe Gen3 lanes per processor on the base system board Note v Use the Setup utility to determine the type and speed of the microprocessors in the server Memory depending on the model v Con...

Page 23: ...erial Bus USB 2 0 ports Two on the front of the server Two on the rear of the server Two internal connectors on the system board v Two 1 Gb Ethernet ports on the system board and two additional ports...

Page 24: ...culate contamination Attention Airborne particulates and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server...

Page 25: ...ons on page 170 v Features on Demand software Ethernet support The server provides Features on Demand software Ethernet support You can purchase a Features on Demand software upgrade activation key fo...

Page 26: ...l port 10Gb SFP Fiber Ethernet adapters The Ethernet controller supports connection to a 10 Mbps 100 Mbps or 1000 Mbps network For more information see Configuring the Ethernet controller on page 139...

Page 27: ...rom the total available memory Memory sparing provides less redundancy than memory mirroring does If a predetermined threshold of correctable errors is reached the contents of the failing DIMM are cop...

Page 28: ...d USB flash drive on a remote client and mapping ISO and diskette image files as virtual drives that are available for use by the server Uploading a diskette image to the IMM memory and mapping it to...

Page 29: ...chase Hypervisor is virtualization software that enables multiple operating systems to run on a host system at the same time Install the USB flash device in the USB embedded hypervisor flash device co...

Page 30: ...Power Interface ACPI v Power on self test POST v Predictive Failure Analysis PFA alerts on memory SAS SATA hard disk drives or solid state drives v Redundant Ethernet capabilities with failover suppo...

Page 31: ...ace that is focused on driving these common tasks and capabilities v Discovering navigating and visualizing systems on the network with the detailed inventory and relationships to the other network re...

Page 32: ...it indicates that the controller is identifying the drive v Drive activity LEDs These LEDs are on SAS or SATA hard disk drives and solid state drives Each hot swap drive has an activity LED and when...

Page 33: ...erver is turned on v Ethernet port activity LEDs When any of these LEDs is flashing or flickering it indicates that the server is transmitting to or receiving signals from the Ethernet LAN that is con...

Page 34: ...on panel and pull forward on the unit until the hinge of the operator panel is free of the server chassis Then pull down on the unit so that you can view the light path diagnostics LEDs Release button...

Page 35: ...5 PCIe Gen 3 Slot 6 PCIe Gen 3 Slot 7 PCIe Gen 3 Slot 8 PCIe Gen 3 Power supply 1 AC DC AC power LED green DC power LED green Power supply error LED amber NMI button Power connector v Systems manageme...

Page 36: ...ver is turned on v USB connectors Connect a USB device such as a USB mouse keyboard or other device to any of these connectors v NMI button Press this button to force a nonmaskable interrupt to the mi...

Page 37: ...rt automatically when power is restored Note To disable this feature in the Setup utility see Using the Setup utility on page 127 select System Settings Integrated Management Module Power Restore Poli...

Page 38: ...the power on button to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature v If the operating system stops functioning you can pre...

Page 39: ...he best practices to apply current firmware and device driver updates for the server and optional devices To download the IBM System x Firmware Update Best Practices document go to http www ibm com su...

Page 40: ...BM For information about transferring data and logs see How to send DSA data to IBM 4 To ship the server repackage it in the original undamaged packing material and observe IBM procedures for shipping...

Page 41: ...essor and memory expansion tray USB Video tray assembly Operator information panel CD DVD drive 2 5 inch drive filler 2 5 inch hard disk drive Drive filler 8 x 2 5 in drive backplane with controller e...

Page 42: ...ration shows the internal connectors on the system board PCIe slot 8 PCIe slot 7 10 Gb Ethernet adapter slot PCIe riser card slot USB 4 hypervisor connector CMOS battery Microprocessor memory tray con...

Page 43: ...lowing illustration shows the external input output connectors on the system board USB 5 top Ethernet 1 Ethernet 2 Serial connector Video connector Systems management Ethernet connector USB 6 bottom C...

Page 44: ...you must remove and discard it to access the switch The following table describes the jumpers on the system board Table 2 System board jumpers Jumper number Jumper name Jumper setting J71 UEFI boot re...

Page 45: ...default 2 Changing the position of the UEFI boot recovery jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded Do not change the jumper pin pos...

Page 46: ...r cords and external cables Review the information in Safety on page vii Installation guidelines on page 33 Handling static sensitive devices on page 35 and Turning off the server on page 21 2 Any sys...

Page 47: ...ration shows the light emitting diodes LEDs on the system board System board optional device connectors The following illustration shows the connectors on the system board for the optional devices Cha...

Page 48: ...lot 4 DIMMs 7 18 DIMMs 19 24 Power supply connector USB 4 connector hypervisor USB 3 connector hypervisor Optional microprocessor and memory expansion tray The following illustration shows the connect...

Page 49: ...avoid this potential problem use an electrostatic discharge wrist strap and plug it into the Electrostatic discharge connector on the front of the server near the video connector or other grounding sy...

Page 50: ...ually between your feet Use a slow lifting force Never move suddenly or twist when you lift a heavy object To avoid straining the muscles in your back lift by standing or by pushing up with your leg m...

Page 51: ...might cause the device to overheat Handling static sensitive devices Attention Static electricity can damage the server and other electronic devices To avoid damage keep static sensitive devices in t...

Page 52: ...the safety information that begins on page Safety on page vii and Installation guidelines on page 33 2 Turn off the server and all attached peripheral devices Disconnect all power cords then disconne...

Page 53: ...sure 4 Remove the top cover see Removing the server top cover on page 36 5 If power supply 2 is installed slide it out of the power supply bay slightly 6 Grasp the front handle tray by the blue touch...

Page 54: ...ll external cables from the server 3 Remove the top cover see Removing the server top cover on page 36 4 Lift the DIMM air baffle from the server and set it aside Attention For proper cooling and airf...

Page 55: ...of the slots and set the baffle aside Note A microprocessor air baffle must be installed whenever the two DIMM connectors closest to the microprocessor on the left and the right are empty For example...

Page 56: ...om the server 3 If the server is in a rack slide the server out of the rack 4 Remove the top cover see Removing the server top cover on page 36 5 Lift the fan cage assembly release latches and rotate...

Page 57: ...bel on the DIMM in the following format gGB eRxf PC3 wwwwwm a b c d where gGB is the total capacity of the DIMM for example 1GB 2GB or 4GB eR is the number of ranks 1R single rank 2R dual rank 4R quad...

Page 58: ...4 GB 8 GB 16 GB 32 GB v The server system board supports a minimum of 4 GB and a maximum of 768 GB of system memory However the server can support an additional 768 GB of memory when an optional micro...

Page 59: ...nd memory expansion tray 37 through 48 v When you replace a DIMM the server provides automatic DIMM enablement capability without requiring you to use the Setup utility to enable the new DIMM manually...

Page 60: ...ls simultaneously If a failure occurs the memory controller switches from the DIMMs on the primary channel to the DIMMs on the backup channel To enable memory mirroring through the Setup utility selec...

Page 61: ...rts memory sparing Memory sparing reserves memory capacity for failover in the event of a DIMM failure and the reserved capacity is subtracted from the total available memory Memory sparing provides l...

Page 62: ...44 45 v The server supports a maximum of 24 DIMMs single rank dual rank or quad rank on the base system board If you mix single rank dual rank or quad rank DIMMs in the server quad rank DIMMs must be...

Page 63: ...Dual rank Dual rank The following table lists the supported combinations of ranked load reduced DIMMs LR DIMMs that you can install in the server Note The server does not support the mixing of RDIMMs...

Page 64: ...1333 1333 1333 1333 DIMM installation instructions Attention Static electricity that is released to internal server components when the server is powered on might cause the server to stop which might...

Page 65: ...42 DIMMs 43 48 Microprocessor 3 Microprocessor 4 Tray handle To install a DIMM complete the following steps Note These instructions apply to installing DIMMs on the base system board or the microproce...

Page 66: ...DIMM from the package 7 Turn the DIMM so that the DIMM keys align correctly with the connector 8 Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the...

Page 67: ...ed to the left of all 1 8 inch backplanes See Drive IDs for drive ID assignment information and Supported SAS SATA drive backplane configurations on page 53 for information about the combination of su...

Page 68: ...e backplane had been installed instead of the 4x2 5 inch drive backplane the IDs are reset and skip eight ID numbers then the drive IDs of the drives in the 8x1 8 inch drive backplane would start at 1...

Page 69: ...2 5 inch drive backplane rear view SAS signal connector SAS power connector Configuration connector 8x2 5 inch drive backplane rear view Port 0 SAS signal connector Configuration connector SAS power c...

Page 70: ...ane configurations the number of drives that each configuration supports information on connecting the SAS cables Note 1 When upgrading drive backplane configurations you must install all 1 8 inch SSD...

Page 71: ...ions for 8 drives The following illustrations show the supported backplane configurations to support eight drives This configuration consists of two 4x2 5 inch drive backplanes and requires two SAS si...

Page 72: ...nd one 8x1 8 inch drive backplane and requires three SAS signal cables 8 9 10 15 0 1 2 3 Empty Empty 1 8 SSD 1 8 SSD 1 8 SSD 1 8 SSD 1 8 SSD 1 8 SSD 1 8 SSD 1 8 SSD 2 5 HDD SSD 2 5 HDD SSD 2 5 HDD SSD...

Page 73: ...two 4x2 5 inch drive backplanes and requires four SAS signal cables This configuration consists of two 4x2 5 inch drive backplanes and one 8x2 5 inch drive backplane and requires four SAS signal cable...

Page 74: ...7 2 5 HDD SSD 2 5 HDD SSD 2 5 HDD SSD 2 5 HDD SSD 2 5 HDD SSD 2 5 HDD SSD 2 5 HDD SSD 2 5 HDD SSD 16 19 18 17 20 21 1 8 SSD 1 8 SSD 1 8 SSD 1 8 SSD 1 8 SSD 1 8 SSD 1 8 SSD 1 8 SSD 22 23 This configur...

Page 75: ...8 SSD 1 8 SSD 1 8 SSD 30 31 This configuration consists of one 4x2 5 inch drive backplane and two 8x1 8 inch drive backplanes and requires five SAS signal cables 2 5 HDD SSD 0 1 2 3 Empty 2 5 HDD SSD...

Page 76: ...one 4x2 5 inch drive backplane and three 8x1 8 inch drive backplanes and requires seven SAS signal cables Backplane configuration for 32 drives The following illustration shows the supported backplane...

Page 77: ...to the SAS signal connector port 1 on the system board v Connect one SAS cable from BP 3 to port 0 on the PCIe adapter v Connect one SAS cable from BP 4 to port 1 on the PCIe adapter 8x2 5 inch drive...

Page 78: ...drive tray handle is in the open unlocked position c Align the drive assembly with the guide rails in the bay d Gently push the drive assembly into the drive bay until the drive stops e Rotate the dr...

Page 79: ...for IBM Business Partners on page 24 Installing an optional CD DVD drive To install an optional CD DVD drive complete the following steps 1 Read the safety information that begins on page Safety on pa...

Page 80: ...NGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and...

Page 81: ...all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Remove the top cover see Removing the server top cover on page 36 4 Remove the riser ca...

Page 82: ...instructions in this section v The server does not support any high definition video out connector or stereo connector on any add on video adapter v The server does not support PCI X adapters or legac...

Page 83: ...PCIe Gen3 x8 low profile adapter Slot 5 Yes Microprocessor 2 PCIe Gen3 x8 low profile adapter Slot 6 Yes Microprocessor 1 PCIe Gen3 x8 low profile adapter Slot 7 Yes Microprocessor 1 PCIe Gen3 x8 low...

Page 84: ...SD Caching Enabler for IBM System x Features On Demand software RAID can be enabled to accelerate solid state drive RAID devices and reduce processing overhead associated with caching or the ServeRAID...

Page 85: ...D M5100 Series SSD Caching Enabler for IBM System x Features On Demand software RAID can be enabled on this adapter to accelerate solid state drive RAID devices and reduce processing overhead that is...

Page 86: ...AID firmware v Has 40 bit memory ServeRAID M5100 Series 512 MB Flash RAID 5 Upgrade for IBM System x RAID cache card You can install this cache card to the optional SAS adapter connector on the system...

Page 87: ...D firmware v Has 72 bit memory Supported features on demand software The following table lists the supported Features on Demand FoD software Table 18 Supported Features on Demand software and informat...

Page 88: ...ctor on the adapter with the connector on the system board Press the edge of the connector on the adapter firmly into the connector on the system board Make sure that the adapter snaps into the PCIe c...

Page 89: ...page 116 Installing the ServeRAID M1115 SAS SATA Controller Port 1 Port 0 ServeRAID M1115 adapter The ServeRAID M1115 SAS SATA Controller for IBM System x adapter can be installed only in the PCIe slo...

Page 90: ...ray assembly on page 278 or DIMM air baffle see Removing the DIMM air baffle on page 210 whichever one is installed 6 Grasp the riser card assembly by the blue touch points and pull it up until the ri...

Page 91: ...If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 116 Chapter 2 Installing optional devices 75...

Page 92: ...you install in the server To install the ServeRAID M5110 SAS SATA adapter complete the following steps 1 Read the safety information that begins on page Safety on page vii and Installation guidelines...

Page 93: ...12 Close the PCIe retention latch 13 Connect the SAS cables to the adapter 14 Reinstall the riser card assembly onto the system board 15 Route the signal cables through the SAS cable guide and connec...

Page 94: ...If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 116 78 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 95: ...type of drive backplane you install in the server v This adapter comes with a RAID cache card The cache card comes with a battery or flash power module that must be installed remotely in the server se...

Page 96: ...use damage to the system board or the adapter 5 Close the PCIe retention latch 6 Connect the external cables to the adapter b To install the adapter on the PCIe riser card assembly complete the follow...

Page 97: ...ckplane port 0 on the adapter to port 0 on the drive backplane and port 1 on the adapter to port 1 on the drive backplane depending on the type of drive backplane you install in the server To install...

Page 98: ...ard 2 Open the PCIe retention latch 3 Remove the PCIe filler bracket from the slot in which you want to install the adapter 4 Align the adapter so that the keys align correctly with the connector on t...

Page 99: ...Adapter SAS signal connector SAS signal cable If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 116 Chapter 2 Installing optional devices 83...

Page 100: ...ge assembly see Removing the fan cage assembly on page 245 5 Remove the microprocessor and memory expansion tray see Removing the microprocessor and memory expansion tray assembly on page 278 or DIMM...

Page 101: ...er 11 Gently press down on the center of the cache card until it clicks into place on the connector and is firmly seated 12 Route the battery cable or flash power module cable along the side of the ch...

Page 102: ...ector on the system board place the battery or flash power module in the battery flash power module tray slot closest to drive bay 0 14 Place the battery or flash power module into the battery flash p...

Page 103: ...in the server complete the following steps 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 33 2 Turn off the server and peripheral devices and...

Page 104: ...nt of the server 10 Place the RAID battery or flash power module into the battery flash power module tray install the batteries or flash power modules in the trays starting from top to bottom Note If...

Page 105: ...ty a microprocessor air baffle must be installed on microprocessor 1 This is applicable for all microprocessors v Microprocessors 3 and 4 must be installed as a pair on the optional microprocessor and...

Page 106: ...up so that both microprocessor 1 and microprocessor 2 boot devices are in the boot order v The microprocessor voltage regulator modules are integrated on the system board and the microprocessor and m...

Page 107: ...g static sensitive devices on page 35 3 Remove the server top cover see Removing the server top cover on page 36 4 If a power supply is installed in bay 2 slide power supply 2 out of the bay slightly...

Page 108: ...an cause connection failures between the contacts and the socket f Carefully align the microprocessor installation tool over the microprocessor socket The microprocessor is keyed to ensure that the mi...

Page 109: ...rst then close the release lever on the right 9 Install the heat sink that came with the microprocessor a Remove the plastic protective cover from the bottom of the heat sink Attention Do not touch th...

Page 110: ...pplicable for all microprocessors 11 Reinstall the DIMM air baffle see Replacing the DIMM air baffle on page 116 12 Reconnect any cables that you disconnected If you have other devices to install do s...

Page 111: ...a clean area of the cleaning pad to wipe the thermal grease from the microprocessor then dispose of the cleaning pad after all of the thermal grease is removed Microprocessor 0 02 mL of thermal grease...

Page 112: ...wer supply failure the redundant power supply continues to power the system The server supports a maximum of two power supplies v Full N N redundacy support is provided by two 1400 watt power supplies...

Page 113: ...the power supply from the package and place it on a static protective surface 3 If you are installing the power supply into an empty bay remove the power supply filler panel from the power supply bay...

Page 114: ...on the power supply 7 Connect the other end of the power cord to a properly grounded electrical outlet 8 Make sure that the ac power LED on the power supply is lit indicating that sufficient power is...

Page 115: ...off the server see Turning off the server on page 21 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Remove the top cover see Remo...

Page 116: ...the PCIe riser card assembly to access the USB hypervisor connectors 4 Locate the USB hypervisor connector on the system board in which you want to install the flash device see System board internal c...

Page 117: ...see Turning off the server on page 21 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Remove the top cover see Removing the server...

Page 118: ...ee the following cabling illustration Note You can connect the cables to the backplane before you install the backplane onto the cage or you can connect the cables after you install the backplane if t...

Page 119: ...13 Close the SAS cable guide cover If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 116 Chapter 2 Installing optional devices 103...

Page 120: ...the top cover see Removing the server top cover on page 36 4 Remove the fan cage assembly see Removing the fan cage assembly on page 40 5 Remove the microprocessor and memory expansion tray see Removi...

Page 121: ...can connect the cables to the backplane before you install the backplane onto the cage or you can connect the cables after you install the backplane if that is easier for you 9 Insert the backplane t...

Page 122: ...les to the backplane assembly and route the cables through the SAS cable guide then connect the other end of the cables to the adapter or the system board 106 System x3750 M4 Types 8722 and 8733 Insta...

Page 123: ...11 Close the SAS cable guide cover If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 116 Chapter 2 Installing optional devices 107...

Page 124: ...cable connector SAS cable connectors Configuration cable connector Interposer cables Port 0 Port 1 To install the 8x2 5 inch hot swap drive backplane with controller expander complete the following s...

Page 125: ...d Connect the configuration connector on the combination power configuration cable to the configuration connector on the backplane Connect the other power connector on the combination power configurat...

Page 126: ...nector on the other backplane The longest cable connects to the farthest SAS signal connector on the other backplane 11 Connect the SAS signal cables to the two SAS signal connectors on the system boa...

Page 127: ...s SAS signal cables SAS cable guide 12 Close the SAS cable guide cover If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 116 Chapter 2 Instal...

Page 128: ...4 Remove the fan cage assembly see Removing the fan cage assembly on page 40 5 Remove the microprocessor and memory expansion tray see Removing the microprocessor and memory expansion tray assembly on...

Page 129: ...Insert the backplane tabs into the slots on the bottom of the backplane cage and rotate the drive backplane assembly forward until the backplane locks in place Chapter 2 Installing optional devices 11...

Page 130: ...lane 10 Route the signal cables through the SAS cable guide and connect signal cables to the drive backplane assembly and to the adapter or the system board 114 System x3750 M4 Types 8722 and 8733 Ins...

Page 131: ...11 Close the SAS cable guide cover If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 116 Chapter 2 Installing optional devices 115...

Page 132: ...f you removed the server cover replace it see Replacing the server top cover on page 119 8 Start the server Confirm that is starts correctly and recognizes the newly installed devices and make sure th...

Page 133: ...age vii and Installation guidelines on page 33 2 Align the tabs on the air baffle behind the latches front and rear latches of the two DIMMs closest to the microprocessor the DIMM on the left of the m...

Page 134: ...Grasp the tray by the handles and align the tabs on the sides of the microprocessor and memory expansion tray with the slots on the chassis wall and lower the tray into the server Tray handle Micropro...

Page 135: ...er Release latch Release latch Fan cage assembly Slots Slots 3 Rotate the fan cage assembly release latches down until the release latches are in the locked position Replacing the server top cover To...

Page 136: ...er starts to engage on the server then press down on the cover release latch until it clicks into place Connecting the cables The following illustration shows the locations of the input and output con...

Page 137: ...ge that the configuration has changed The Setup utility starts automatically so that you can save the new configuration settings Some optional devices have device drivers that you must install For inf...

Page 138: ...122 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 139: ...fic problem however even if your problem is not listed installing the update might solve the problem Be sure to separately install any listed critical updates that have release dates that are later th...

Page 140: ...anagement module Use the integrated management module II IMM2 for configuration to update the firmware and sensor data record field replaceable unit SDR FRU data and to remotely manage a network For i...

Page 141: ...gram as an alternative to the Setup utility for modifying UEFI settings and IMM settings Use the ASU program online or out of band to modify UEFI settings from the command line without the need to res...

Page 142: ...troller and runs the SAS SATA RAID configuration program v Checks the microcode firmware levels of a ServeRAID adapter and determines whether a later level is available from the CD v Detects installed...

Page 143: ...em selection and the installed hard disk drives 4 The ServerGuide program prompts you to insert your operating system CD and restart the server At this point the installation program for the operating...

Page 144: ...rmation System Summary Select this choice to view configuration information including the ID speed and cache size of the microprocessors machine type and model of the server the serial number the syst...

Page 145: ...performance might be degraded depending on the application that you are running This mode provides the best features for reducing power and increasing performance in applications where the maximum bu...

Page 146: ...IMM IP address the system Ethernet MAC addresses and the host name define the static IMM IP address subnet mask and gateway address specify whether to use the static IP address or have DHCP assign th...

Page 147: ...Event Logs Select this choice to enter the System Event Manager where you can view the POST event log and the system event log You can use the arrow keys to move between pages in the error log This c...

Page 148: ...this choice to exit from the Setup utility If you have not saved the changes that you have made in the settings you are asked whether you want to save the changes or exit without saving them Passwords...

Page 149: ...he administrator password at the password prompt Start the Setup utility and reset the power on password v Remove the battery from the server wait 30 seconds and then reinstall it v Change the positio...

Page 150: ...he following steps 1 Turn off the server 2 Restart the server 3 When the prompt F12 Select Boot Device is displayed press F12 4 Use the Up arrow and Down arrow keys to select an item from the menu and...

Page 151: ...ors fail the server will disable the failing microprocessor and restart with the other microprocessors Note When one microprocessor fails in a four microprocessor configuration two microprocessors wil...

Page 152: ...blish a Serial over LAN SOL connection to manage servers from a remote location You can remotely view and change the UEFI settings restart the server identify the server and perform other management f...

Page 153: ...mple 5 0101 C 1100 which results in 01011100 F3 FC FF FE 5E AA D0 6 Flip the 7th binary character from left 0 to 1 or 1 to 0 which results in 01011110 F3 FF FE 5E AA D0 7 Convert the binary back to he...

Page 154: ...nder System Status System State disable Windows 2008 firewall or type the following command in the Windows 2008 console This might also affect blue screen capture features netsh firewall set icmpsetti...

Page 155: ...ing to a 1 Gbps or 10 Gbps network and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the network If the Ethernet ports in the server support auto...

Page 156: ...ator password a limited Setup utility menu is available 3 Select System Settings Storage 4 Press Enter to refresh the list of device drivers 5 Select the device driver for your RAID controller and pre...

Page 157: ...w updates 3 Click Check for updates The available updates are displayed in a table 4 Select the updates that you want to install and click Install to start the installation wizard If your management s...

Page 158: ...nsole style KCS access v Remote access to the target system LAN based v Bootable media containing ASU LAN or KCS depending upon the bootable media Note IBM provides a method for building a bootable me...

Page 159: ...cated and user restricted You do not need to specify a value for access_method when you use this access method Example asu set SYSTEM_PROD_DATA SysInfoUUID uuid_value The KCS access method uses the IP...

Page 160: ...ing the DMI SMBIOS data The Desktop Management Interface DMI must be updated when the system board is replaced Use the Advanced Settings Utility to update the DMI in the UEFI based server The ASU is a...

Page 161: ...Name m t_model access_method asu set SYSTEM_PROD_DATA SysInfoSerialNum s n access_method asu set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag access_method Where m t_model The server machine type and...

Page 162: ...U from the IBM Web site To download the Advanced Settings Utility Users Guide complete the following steps Note Changes are made periodically to the IBM Web site The actual procedure might vary slight...

Page 163: ...user_id password imm_password asu set SYSTEM_PROD_DATA SYsEncloseAssetTag asset_tag host imm_ip user imm_user_id password imm_password Examples that do use the userid and password default values asu s...

Page 164: ...148 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 165: ...hose changes This might include any of the following items v Hardware components v Device drivers and firmware v System software v UEFI firmware v System input power or network connections 2 View the...

Page 166: ...install updates of code that is not at the latest level To display a list of available updates for the server go to http www ibm com support fixcentral When you click an update an information page is...

Page 167: ...blem remains contact IBM or an approved warranty service provider for assistance with additional problem determination and possible hardware replacement To open an online service request go to http ww...

Page 168: ...server is part of a shared hard disk drive cluster two or more servers sharing external storage devices If it is part of a cluster you can run all diagnostic programs except the ones that test the st...

Page 169: ...oting by symptom on page 173 h Check the system error LED on the operator information panel If it is lit check the light path diagnostics LEDs see Light path diagnostics on page 156 i Check for the fo...

Page 170: ...llowing industry standard interfaces Intelligent Platform Management Protocol IPMI version 2 0 Simple Network Management Protocol SNMP version 3 Common Information Model CIM Web browser For more infor...

Page 171: ...ing a rich set of diagnostic tests of the major components of the server DSA Preboot collects the following information about the server Drive health information Event logs for ServeRAID controllers a...

Page 172: ...1 Look at the operator information panel on the front of the server v If the check log LED is lit it indicates that information about an un isolated fault condition in the server is available in the...

Page 173: ...ddition to the IMM log the codes can provide suggested components to be replaced For more information about the error codes displayed in the boot code display area on the light path diagnostics panel...

Page 174: ...l microprocessor and memory expansion tray DIMMs error LEDs 25 30 DIMMs 31 42 error LEDs DIMMs 43 48 error LEDs Microprocessor 4 error LED Microprocessor 3 error LED System board error LED Microproces...

Page 175: ...er in which they are listed in the Action column until the problem is solved v See Chapter 3 Parts listing to determine which components are customer replaceable units CRU and which components are fie...

Page 176: ...restarting the server each time v PCI riser card v Trained service technician only Replace the system board NMI A nonmaskable interrupt has occurred Check the IMM event log for information about the...

Page 177: ...g a microprocessor and heat sink on page 274 for more information b If there is no microprocessor and memory expansion tray installed remove the DIMM air baffle and check the LEDs on the system board...

Page 178: ...h button c Check the LEDs on the server and the microprocessor and memory expansion tray d If there is no microprocessor and memory expansion tray installed remove the DIMM air baffle and check the LE...

Page 179: ...e TEMP LED might also be lit 1 Check the LEDs on the hot swap fan 2 Reseat the failing fan which is indicated by a lit LED on the fan 3 Replace the failing fan BOARD An error has occurred on the syste...

Page 180: ...sted actions to correct the detected problems Power supply LEDs Description Action Notes AC DC Error On On Off Normal operation The server is functioning correctly Off Off Off No ac power to the serve...

Page 181: ...he power supply 2 Replace the power supply 3 Trained service technician only replace the system board Typically indicates a power supply is not fully seated On Off On Faulty power supply Replace the p...

Page 182: ...available for analysis For more information about the system event log see Appendix D Integrated management module II IMM2 error messages on page 349 Messages are listed on the left side of the screen...

Page 183: ...ng to restart the server If you have installed Dynamic System Analysis DSA Portable you can use it to view the system event log as the IPMI event log or the IMM event log as the ASM event log the oper...

Page 184: ...IS USB LAN driver For more information see Obtaining the IP address for the IMM on page 137 and Logging on to the web interface on page 138 The integrated management module IMM is connected to a netwo...

Page 185: ...ppendix A UEFI POST error codes on page 297 for more information If POST detects a problem an error message is sent to the POST event log see Event logs on page 166 for more information IBM Dynamic Sy...

Page 186: ...It is provided in the flash memory on the server or you can create a bootable media such as a CD DVD ISO USB or PXE using the IBM ToolsCenter Bootable Media Creator BoMC For more details see the BoMC...

Page 187: ...d alone memory diagnostic program Note After you exit from the stand alone memory diagnostic environment you must restart the server to access the stand alone memory diagnostic environment again 5 Sel...

Page 188: ...and send data or call IBM Support when an error is detected These tools can help IBM Support speed up the process of diagnosing problems The following sections provide information about the call home...

Page 189: ...einstall the new software or new device CD DVD drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See Chapter 5 Part...

Page 190: ...a straightened paper clip into the manual tray release opening 3 Reseat the CD or DVD drive see Removing a CD DVD drive on page 217 and Replacing a CD DVD drive on page 218 4 Replace the CD or DVD dr...

Page 191: ...n step is preceded by Trained service technician only that step must be performed only by a Trained service technician Symptom Action Not all drives are recognized by the DSA hard disk drive diagnosti...

Page 192: ...s rebuilding v If neither LED is lit or flashing check the hard disk drive backplane go to step 5 v v If the green activity LED is flashing and the amber status LED is lit replace the drive If the act...

Page 193: ...see if they are recognized If they are replace the backplane otherwise replace the drive 4 Replace the RAID adapter 5 Replace the system board A replacement hard disk drive does not rebuild 1 Make su...

Page 194: ...te ASR utilities operate as operating system utilities and are related to the IPMI device driver If the reset continues to occur after the operating system starts the operating system might have a pro...

Page 195: ...erproven compat us for information about mouse compatibility 2 Make sure that v The mouse or pointing device cable is securely connected to the server v If you are using a pointing device the keyboard...

Page 196: ...n panel or on the microprocessor and memory expansion tray v Memory mirroring does not account for the discrepancy see Memory mirroring on page 44 v The memory modules are seated correctly see Removin...

Page 197: ...components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a Trained service technician Symptom Action Testing t...

Page 198: ...t cause screen discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor Notes a To prevent diskette drive read write errors make sure that the distance between...

Page 199: ...device that you just installed An IBM optional device that worked previously does not work now 1 Check the IMM event log for any events associated with the device 2 Make sure that all of the cable co...

Page 200: ...e installed more devices than the power supply can support 3 Check the IMM event log and resolve any errors related to the device 4 Replace the operator information panel cable 5 If the problem remain...

Page 201: ...e the adapter if one is installed 5 Trained service technician only Replace the system board ServerGuide problems v Follow the suggested actions in the order in which they are listed in the Action col...

Page 202: ...il the problem is solved v See Chapter 5 Parts listing System x3750 M4 Types 8722 and 8733 on page 195 to determine which components are customer replaceable units CRU and which components are field r...

Page 203: ...ic programs on page 171 Video problems See Monitor and video problems on page 181 Solving power problems Power problems can be difficult to solve For example a short circuit can exist anywhere on any...

Page 204: ...onnector cable or hub The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub If the LED is off there might be a defective connector or cable or a problem w...

Page 205: ...onfigure it each time v Any external devices v Surge suppressor device on the server v Printer mouse and non IBM devices v Each adapter v Hard disk drives v Memory modules The minimum configuration re...

Page 206: ...ystem software You can solve some problems by comparing the configuration and software setups between working and nonworking servers When you compare servers to each other for diagnostic purposes cons...

Page 207: ...d the server firmware update from the World Wide Web v Contact your IBM service representative To download the server firmware update package from the World Wide Web go to http www ibm com supportport...

Page 208: ...name s where filename is the name of the executable file that you downloaded with the firmware update package 11 Turn off the server and disconnect all power cords and external cables and then remove...

Page 209: ...it will automatically switch to the backup firmware bank and give you the opportunity to recover the primary bank To recover to the server firmware primary bank complete the following steps 1 Restart...

Page 210: ...194 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 211: ...or the service See Structural parts on page 200 for the list of structural parts v Field replaceable unit FRU FRUs must be installed only by trained service technicians unless they are classified as c...

Page 212: ...1 5 6 7 8 9 11 10 12 22 21 20 18 17 16 15 14 13 2 3 19 4 23 24 25 26 27 196 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 213: ...processor 2 6 GHz 20MB 115W 8C E5 4650L 88Y7459 3 Microprocessor 2 4 GHz 20MB 95W 8C E5 4640 90Y9056 3 Microprocessor 2 2 GHz 16MB 95W 8C E5 4620 69Y3113 3 Microprocessor 2 4 GHz 15MB 95W 6C E5 4610 6...

Page 214: ...GB 15K 6 Gbps 81Y9671 17 Hard disk drive 2 5 inch SAS hot swap 500 GB 6 Gbps 90Y8954 17 Hard disk drive 2 5 inch NL SAS Gen2 hot swap 500 GB 7 2K 6 Gbps 81Y9727 17 Hard disk drive 2 5 inch SAS hot swa...

Page 215: ...ation for 8x2 5 inch drive backplane with controller expander 46C9733 Cable power solid state drives 69Y2289 Cable DVD SATA signal and power all models 46C9730 Cable mini SAS 1M x4 for RAID cache card...

Page 216: ...he retail parts page or contact your local IBM representative for assistance Structural parts Structural parts are not covered by the IBM Statement of Limited Warranty The following structural parts a...

Page 217: ...screw M3x0 5 screw DVD drive bay blank filler DVD retention bracket DVD spacer 46C9736 To order a structural part complete the following steps Note Changes are made periodically to the IBM website Th...

Page 218: ...vailable only in that country or region Power cord part number Used in these countries and regions 39M5206 China 39M5102 Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 39M5123 Afghanistan...

Page 219: ...5 220 240 V Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti...

Page 220: ...204 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 221: ...must be replaced only by a trained service technician For information about the terms of the warranty see the Warranty Information document that comes with the server For more information about gettin...

Page 222: ...f the server see Turning off the server on page 21 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Note If you nee...

Page 223: ...server then press down on the cover release latch until it clicks into place 4 Slide the server back into the rack cabinet until it latches 5 Reconnect the external cables and power cords Removing th...

Page 224: ...Insert the tabs on the bottom of the bezel into the holes on the chassis 2 Rotate the bezel upward to the server and reinstall the bezel screws Tabs Tabs Bezel Bezel screws 3 Install the cover see Re...

Page 225: ...nes on page 33 2 Turn off the server see Turning off the server on page 21 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace th...

Page 226: ...the microprocessor Microprocessor air baffle 3 Reinstall the cover see Replacing the server top cover on page 207 4 Slide the server into the rack 5 Reconnect the power cords and any cables that you r...

Page 227: ...on the server Operating the server with an air baffle removed might damage server components Replacing the DIMM air baffle To install the DIMM air baffle complete the following steps 1 Read the safety...

Page 228: ...nformation that begins on page Safety on page vii and Installation guidelines on page 33 2 Turn off the server see Turning off the server on page 21 and all attached peripheral devices Disconnect all...

Page 229: ...er for example network adapters v See Installing an adapter on page 66 for additional notes and information that you must consider when you install an adapter in the server v Any high definition video...

Page 230: ...ly Make sure that the adapter snaps into the riser card assembly securely Attention When you install an adapter make sure that the adapter is correctly seated in the riser card assembly and that the r...

Page 231: ...elease latch orange up gently to unlock the drive handle b Grasp the handle and pull the drive out of the drive bay c Skip to step 4 3 Removing a 1 8 inch hot swap drive a Remove the filler panel b Gr...

Page 232: ...igurations all 1 8 inch SSD drive backplanes must be installed to the right of all 2 5 inch HDD or 2 5 inch SSD drive backplanes All 2 5 inch backplanes installs to the left of all 1 8 inch backplanes...

Page 233: ...eration using a ServeRAID adapter you might have to reconfigure your disk arrays after you install drives See the ServeRAID adapter documentation for additional information about RAID operation and co...

Page 234: ...e instructions in addition to the instructions in this chapter v Make sure that you have all the cables and other equipment that are specified in the documentation that comes with the drive v The serv...

Page 235: ...r radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserla...

Page 236: ...ct all external cables as necessary to replace the device 3 Remove the top cover see Removing the server top cover on page 206 4 Remove the fan cage assembly see Removing the fan cage assembly on page...

Page 237: ...safety information that begins on page Safety on page vii and Installation guidelines on page 33 2 Align the cable connector with the connector on the rear of the optical drive and push the cable conn...

Page 238: ...assembly on page 246 7 Replace the cover see Replacing the server top cover on page 207 8 Slide the server into the rack 9 Reconnect the power cord and any cables that you removed 10 Turn on the peri...

Page 239: ...6 4 If the DIMM is on the system board remove the DIMM air baffle see Removing the DIMM air baffle on page 210 or microprocessor and memory expansion tray see Removing the microprocessor and memory ex...

Page 240: ...shows the location of the DIMMs on the optional microprocessor and memory expansion tray Tray handle Memory tray DIMMs 25 30 DIMMs 31 42 DIMMs 43 48 Microprocessor 3 Microprocessor 4 Tray handle Note...

Page 241: ...MM connector Attention To avoid breaking the retaining clips or damaging the DIMM connectors open and close the clips gently DIMM Retaining clip Retaining clip 6 Turn the DIMM so that the DIMM keys al...

Page 242: ...e adapter from the riser card 8 If you are instructed to return the SAS SATA adapter follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing t...

Page 243: ...g a RAID cache card on page 252 6 Reinstall the riser card assembly onto the connector on the system board 7 Reconnect the signal cables to the adapter SAS cable guide Adapter SAS signal cable 8 Repla...

Page 244: ...5110 SAS SATA Controller for System x The ServeRAID M5110 adapter provides base RAID levels 0 1 and 10 support See Supported adapters on page 68 and Table 15 on page 67 for more information For config...

Page 245: ...les to the adapter 8 Replace the cover see Replacing the server top cover on page 207 9 Slide the server in the rack 10 Reconnect the power cord and any cables that you removed 11 Turn on the peripher...

Page 246: ...r card assembly disengages from the connector on the system board and set it aside d Carefully grasp the adapter and pull it out of the riser card assembly e Remove the RAID cache card from the adapte...

Page 247: ...Attention Make sure that the adapter is seated correctly Incomplete insertion might cause damage to the system board or the adapter d Reconnect the cables to the adapter and to the cache card e Go to...

Page 248: ...nd to the cache card 5 Replace the cover see Replacing the server top cover on page 207n 6 Slide the server in the rack 7 Reconnect the power cord and any cables that you removed 8 Turn on the periphe...

Page 249: ...l packaging instructions and use any packaging materials for shipping that are supplied to you Replacing the IBM 6Gb Performance Optimized Host Bus Adapter Note For additional information and notes ab...

Page 250: ...235 4 Install the adapter on the PCIe riser card assembly a Align the adapter so that the keys align correctly with the connector on the riser card assembly b Insert the adapter into the connector on...

Page 251: ...eplace the cover see Replacing the server top cover on page 207 6 Slide the server in the rack 7 Reconnect the power cord and any cables that you removed 8 Turn on the peripheral devices and the serve...

Page 252: ...page 206 4 If any adapters are installed in the PCI riser card assembly disconnect any cables that are connected to the adapters 5 Remove the PCIe riser card assembly see Removing a PCI riser card as...

Page 253: ...seated 3 Slide the lockbar up to the locked position until the lockbar is seated firmly Lockbar USB Hypervisor key 4 Reinstall the PCIe riser card assembly see Replacing a PCI riser card assembly on p...

Page 254: ...ing label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a pro...

Page 255: ...power supply handle and pull the power supply out of the server Power supply release tab 900 watt power supply Spacer Spacer release tab b Facing the rear of the server pull the spacer release tab on...

Page 256: ...supplies are designed for parallel operation In the event of a power supply failure the redundant power supply continues to power the system The server supports a maximum of two power supplies Note W...

Page 257: ...page Safety on page vii and Installation guidelines on page 33 2 Touch the static protective package that contains the hot swap power supply to any unpainted metal surface on the server then remove t...

Page 258: ...bay until it snaps into place on the tabs that are on the side of the bay c Grasp the handle on the rear of the power supply and slide the power supply forward into the power supply bay until it clic...

Page 259: ...e following steps 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 33 2 If the server is in a rack slide the server out of the rack 3 Remove the...

Page 260: ...rver Then remove the new fan from the package 2 Orient the fan over the fan slot in the fan cage assembly so that the fan connector aligns with the connector on the system board Hot swap fan error LED...

Page 261: ...t of the rack 4 Remove the top cover see Removing the server top cover on page 206 5 If you are replacing the fan cage assembly remove the fans see Removing a hot swap fan assembly on page 243 6 Lift...

Page 262: ...ease latch Fan cage assembly Slots Slots 2 Rotate the fan cage assembly release latches down until the release latches are in the locked position 3 Reinstall the cover see Replacing the server top cov...

Page 263: ...replace the device 3 Remove the top cover see Removing the server top cover on page 206 4 Open the adapter retention latch 5 Carefully grasp the adapter and pull it out of the connector on the system...

Page 264: ...rmation that begins on page Safety on page vii and Installation guidelines on page 33 2 Touch the static protective package that contains the new adapter to any unpainted metal surface on the server T...

Page 265: ...y complete the following steps 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 33 2 Turn off the server see Turning off the server on page 21 a...

Page 266: ...peripheral devices Removing a RAID cache card Note For additional information and notes about the adapters see Installing an adapter on page 66 To remove a RAID cache card complete the following step...

Page 267: ...mbly b Grasp the riser card assembly at the blue touch points and pull it up until the riser card assembly disengages from the connector on the system board c Disconnect the cache card cable from the...

Page 268: ...n the system board complete the following steps a Connect the battery cable or flash power module cable to the cache card b Align the cache card with the RAID cache card slot on the system board and l...

Page 269: ...ee Replacing the server top cover on page 207 6 Slide the server in the rack 7 Reconnect the power cord and any cables that you removed 8 Turn on the peripheral devices and the server Removing the sys...

Page 270: ...r 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer...

Page 271: ...s necessary to replace the device 3 Remove the top cover see Removing the server top cover on page 206 4 Disconnect the cables from the adapters in the PCI riser card assembly and remove the PCI riser...

Page 272: ...v After you replace the system board battery you must reconfigure the server and reset the system date and time v To avoid possible danger read and follow the following safety statement Statement 2 C...

Page 273: ...ry into its socket and press the battery press the battery toward the housing until it clicks into place Make sure that the battery clip holds the battery securely 3 Reinstall the PCI riser card see I...

Page 274: ...on page 33 2 Turn off the server see Turning off the server on page 21 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the d...

Page 275: ...t with the slot on the chassis then lower it into the server and press down firmly until the PCI riser card assembly is seated correctly in the connector on the system board PCI riser slot PCI riser c...

Page 276: ...device 3 Slide the server out of the rack 4 Remove the server cover see Removing the server top cover on page 206 5 Disconnect the cable from the rear of the operator information panel assembly 6 Lif...

Page 277: ...s into place Operator information panel 3 Reconnect the cable to the rear of the operator information panel assembly Note Make sure that cable is installed correctly by using the keys on the connector...

Page 278: ...to replace the device 3 Slide the server out of the rack 4 Remove the server top cover see Removing the server top cover on page 206 5 Remove the fan cage assembly see Removing the fan cage assembly...

Page 279: ...pin hole on the side of the slot for the tray assembly then slide it into the slot until it snaps into place and is seated firmly USB Video tray assembly Alignment pin 3 Connect the USB video cable t...

Page 280: ...f you are instructed to return the power interposer card assembly follow all of the packaging instructions and use any packaging materials for shipping that are supplied to you Replacing a power inter...

Page 281: ...engage them from the drive backplane 6 Remove the fan cage assembly see Removing the fan cage assembly on page 245 7 Disconnect the combination power configuration cable from the backplane If a SAS si...

Page 282: ...he cables to the drive backplane before installing the backplane onto the cage or you can connect the cables after you install the backplane if that is easier for you Retention latch Drive backplane 4...

Page 283: ...moving the fan cage assembly on page 245 6 Remove the drive filler panel 7 Remove the drives from the drive backplane assembly see Removing 2 5 inch and 1 8 inch hot swap drives on page 215 and instal...

Page 284: ...panel 8x 1 8 inch drive backplane assembly Drive LEDs 3 Slide the drive backplane assembly into the slot until it clicks into place 4 Connect the combination power configuration cable to the connector...

Page 285: ...ot swap drives on page 216 6 Install the drive filler panel 7 Reinstall the fan cage assembly see Replacing the fan cage assembly on page 246 8 Install the cover see Replacing the server top cover on...

Page 286: ...see Removing the fan cage assembly on page 245 7 Disconnect the combination power configuration cable from the backplane If a SAS signal cable is attached to the drive backplane disconnect it Note You...

Page 287: ...e attached the card with the short interposer cables from the old backplane to this replacement backplane 4 Align the tabs on the bottom of the drive backplane with the slots on the bottom of the back...

Page 288: ...lete the following steps Note This procedure for removing a microprocessor and heat sink also apply when removing a microprocessor and heat sink from the microprocessor and memory expansion tray 1 Rea...

Page 289: ...ft down and inward toward the socket and it opens up to the fully open position c Open the microprocessor bracket frame by lifting up on the bracket frame tab Attention Do not touch the contacts on th...

Page 290: ...omplete the following steps Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling these devices see Handling static sen...

Page 291: ...Contaminants on the microprocessor contacts such as oil from your skin can cause connection failures between the contacts and the socket v Handle the microprocessor carefully Dropping the microproces...

Page 292: ...ke sure that you close the release lever on the left then close the release lever on the right 3 Reinstall the heat sink a Use an alcohol wipe to remove the thermal grease from bottom of the heat sink...

Page 293: ...connected from the adapters or system board 8 Reinstall the server cover see Replacing the server top cover on page 207 9 Slide the server into the rack 10 Reconnect the power cords and any cables tha...

Page 294: ...tion that begins on page Safety on page vii and Installation guidelines on page 33 2 Turn off the server see Turning off the server on page 21 and all attached peripheral devices Disconnect all power...

Page 295: ...are instructed to return the microprocessor and memory expansion tray follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing the microproces...

Page 296: ...you remove the system board from the server take the following steps to save data firmware and configuration data v Record all system configuration information such as IMM IP addresses vital product...

Page 297: ...or flash power module from the trays located on top of the USB video assembly if any are installed see Removing a RAID battery or flash power module on page 249 12 Remove the DIMMs from the system boa...

Page 298: ...processor socket 1 of the old system board install them both on the same socket socket 1 on the new system board 20 Remove the backplanes and cables if necessary to access and remove the system board...

Page 299: ...in the IBM System x Features on Demand User s Guide To download the document go to http www ibm com systems x fod log in and click Help Important Some cluster solutions require specific code levels or...

Page 300: ...placing an adapter on page 213 11 Reinstall the RAID cache cards if you removed them earlier see Replacing a RAID cache card on page 252 12 Reinstall the 10 Gb Ethernet adapter if you removed it earli...

Page 301: ...DMI SMBIOS see Updating the DMI SMBIOS data on page 144 Internal cable routing This section provides information about routing the cables when you install some components in the server For more inform...

Page 302: ...8x1 8 inch backplane and adapter Adapter SAS signal connector SAS signal cable 286 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 303: ...SAS cable guide Adapter SAS signal cable Chapter 6 Removing and replacing components 287...

Page 304: ...8x2 5 inch backplane and adapter 288 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 305: ...Cabling the combination power configuration cable to the backplanes Chapter 6 Removing and replacing components 289...

Page 306: ...4x2 5 inch backplane 290 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 307: ...8x1 8 inch backplane Backplane power connector Backplane power configuration cable Chapter 6 Removing and replacing components 291...

Page 308: ...8x2 5 inch backplane 292 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 309: ...ller expander Configuration connector Backplane power connectors Backplane power configuration cables SAS power connector Cabling the RAID cache card and battery or flash power module Chapter 6 Removi...

Page 310: ...294 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 311: ...SAS cable guide Battery flash power module tray Battery flash power module RAID controller Battery flash power module cable Chapter 6 Removing and replacing components 295...

Page 312: ...296 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 313: ...mational An informational message is something that was recorded for audit purposes usually a user action or a change of states that is normal behavior Warning A warning is not as severe as an error b...

Page 314: ...at matching processors are installed in the correct processor sockets according to the product documentation for the system See the section entitled Installing a microprocessor and heat sink for more...

Page 315: ...r one or more processor packages Explanation The processors have mismatched core speeds Severity Info User response Complete the following steps 1 Verify that matching processors are installed in the...

Page 316: ...t documentation for the system See the section entitled Installing the microprocessor and heat sink for more information 2 Check the IBM support site for service bulletins or firmware updates that app...

Page 317: ...n sequence according to the product documentation for the system See the section entitled Installing the microprocessor and heat sink for more information 2 Check the IBM support site for service bull...

Page 318: ...lace the system board I 2018003 I 2018003 A bad option ROM checksum was detected for the device found at Bus Device Function The Vendor ID for the device is and the Device ID is Explanation ROM CHECKS...

Page 319: ...I 3818002 I 3818002 The firmware image capsule signature for the non booted flash bank is invalid Explanation Opposite Bank CRTM Capsule Update Signature Invalid Severity Info User response Complete...

Page 320: ...s 1 Check the IBM support site for service bulletins or firmware updates that apply to this processor error 2 Reboot the system If problem persists contact Support S 2011001 S 2011001 An Uncorrected P...

Page 321: ...that applies to this error Load new device drivers and install any required firmware updates 3 If problem persists remove the adapter If system reboots successfully without the adapter replace that ad...

Page 322: ...ply to this error 2 Update the primary UEFI image 3 Replace the system board S 3058004 S 3058004 A Three Strike boot failure has occurred The system has booted with default UEFI settings Explanation P...

Page 323: ...updates that apply to this error S 3818004 S 3818004 The CRTM flash driver could not successfully flash the staging area A failure occurred Explanation CRTM Update Failed Severity Error User response...

Page 324: ...service bulletins or firmware updates that apply to this memory error 5 If problem re occurs on the same DIMM connector inspect connector for damage If damage is found replace the system board 6 Swap...

Page 325: ...Note Event Log may contain a recent 580A4 event denoting detected change in DIMM population that could be related to this problem 3 If problem persists replace the DIMM identified by the light path L...

Page 326: ...he processor socket for foreign debris or damage If debris is found remove the debris 3 If the problem persists or socket damage is found replace the processor 4 Replace the system board W 11004 W 110...

Page 327: ...tup to reset date and time If problem returns after a system reset replace the CMOS battery 3 If problem persists check the IBM support site for an any service bulletins or firmware updates that apply...

Page 328: ...m required actions on all the controllers before rebooting the system 4 If problem persists update the controller s firmware or replace the controller W 305800D W 305800D DRIVER HEALTH PROTOCOL Discon...

Page 329: ...ettings to restore all settings 3 Check IBM support site for an any service bulletins or firmware updates that apply to this error 4 Update the IMM Firmware 5 Update the UEFI Firmware 6 Remove the CMO...

Page 330: ...te the IMM and UEFI firmware 7 Replace the system board W 58001 W 58001 The PFA Threshold limit correctable error logging limit has been exceeded on DIMM number at address MC5 Status contains and MC5...

Page 331: ...ction entitled Installing a DIMM for more information W 580A1 W 580A1 Invalid memory configuration for Mirror Mode Please correct memory configuration Explanation Unsupported DIMM Population for Mirro...

Page 332: ...316 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 333: ...rated voltage regulator power faults or microprocessor failure events Follow the action plan listed for the corresponding IMM events listed in this table to solve the problem See the Appendix D Integr...

Page 334: ...ransitioned to non recoverable 0C 2_5VAUX_PGOOD System Board 80070603 0701ffff Sensor MainBrd VRD has transitioned to non recoverable 0D PS_12V_PGOOD System Board 80070603 2584ffff Sensor Power Supply...

Page 335: ...nsor DIMM 25 30 VRD has transitioned to non recoverable 1D MEM3B_VDDQ_PGOOD CPU Memory Tray 80070603 2B01ffff Sensor DIMM 31 36 VRD has transitioned to non recoverable 1E MEM4A_VDDQ_PGOOD CPU Memory T...

Page 336: ...Tray 80070603 2B01ffff Sensor CPU3 VRD has transitioned to non recoverable 33 CPU4_VSA_PGOOD CPU Memory Tray 80070603 2B01ffff Sensor CPU4 VRD has transitioned to non recoverable 34 CPU1_VTT_PGOOD Sy...

Page 337: ...ep is preceded by Trained service technician only that step must be performed only by a Trained service technician Message number Component Test State Description Action 166 801 xxx IMM2 IMM I2 C Abor...

Page 338: ...reason Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions 1 Turn o...

Page 339: ...busy try later Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions...

Page 340: ...m the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions 1 Turn off the system and...

Page 341: ...d for the given LUN Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective act...

Page 342: ...ote Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions 1 Turn off the s...

Page 343: ...of space Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions 1 Turn...

Page 344: ...n ID Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions 1 Turn off...

Page 345: ...a was truncated Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions...

Page 346: ...e Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions 1 Turn off the sys...

Page 347: ...length limit is exceeded Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about correctiv...

Page 348: ...Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions 1 Turn off the syste...

Page 349: ...er of requested data bytes Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about correct...

Page 350: ...sent Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions 1 Turn off...

Page 351: ...ield in the request Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective act...

Page 352: ...record type Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions 1...

Page 353: ...could not be provided Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective...

Page 354: ...ote Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions 1 Turn off the s...

Page 355: ...ided the SDR repository is in update mode Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more informatio...

Page 356: ...firmware update mode Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective ac...

Page 357: ...vided IMM initialization is in progress Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information...

Page 358: ...e Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions 1 Turn off the sys...

Page 359: ...d insufficient privilege level Note Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about cor...

Page 360: ...Perform the actions one at a time and try the test after each action If the failure remains see Chapter 4 Troubleshooting on page 149 for more information about corrective actions 1 Turn off the syste...

Page 361: ...wss uid psg1SERV DSA 4 Make sure that the IMM firmware is at the latest level The installed firmware level can be found at http www ibm com support docview wss uid psg1MIGR 4JTS2T For more information...

Page 362: ...4 Make sure that the IMM firmware is at the latest level The installed firmware level can be found at http www ibm com support docview wss uid psg1MIGR 4JTS2T For more information see Updating the fir...

Page 363: ...iew wss uid psg1SERV DSA 4 Make sure that the IMM firmware is at the latest level The installed firmware level can be found at http www ibm com support docview wss uid psg1MIGR 4JTS2T For more informa...

Page 364: ...ilure in the DASD bus Bus 7 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 After 45 seconds reconnect the system to the p...

Page 365: ...ng severities can be displayed Info The event was recorded for audit purposes usually a user action or a change of states that is normal behavior Warning The event is not as severe as an error but if...

Page 366: ...bm com support entry portal docdisplay lndocid MIGR 5089484 40000001 00000000 Management Controller arg1 Network Initialization Complete Explanation The IMM network subsystem initialization has comple...

Page 367: ...nt Module external network interface to the specified value Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0004 SNMP Trap ID Automatically notify Support No User re...

Page 368: ...xplanation The specified user has enabled or disabled the Ethernet interface Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0007 SNMP Trap ID Automatically notify S...

Page 369: ...f the Integrated Management Module external network interface to the specified value Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0010 SNMP Trap ID Automatically...

Page 370: ...and ID 0013 SNMP Trap ID Automatically notify Support No User response Complete the following steps until the problem is solved 1 Make sure that the IMM network cable is connected 2 Make sure that the...

Page 371: ...rap ID 30 Automatically notify Support No User response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system adm...

Page 372: ...P address arg2 Explanation A user has attempted to log in from a Telnet session by using an invalid login ID or password Severity Info Alert Category System Remote Login Serviceable No CIM Information...

Page 373: ...signed an IMM IP address and configuration Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0022 SNMP Trap ID Automatically notify Support No User response Informatio...

Page 374: ...t Category none Serviceable No CIM Information Prefix IMM and ID 0025 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000001a 00000000 DHCP setting c...

Page 375: ...wing steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driv...

Page 376: ...oller arg1 is flashed with the correct firmware The Management Controller is unable to match its firmware to the server Explanation The server does not support the installed IMM firmware version Sever...

Page 377: ...that corresponds to the key pair that was previously generated through the Generate a New Key and Certificate Signing Request link Severity Error Alert Category System other Serviceable No CIM Informa...

Page 378: ...Info Alert Category System Event Log Fullness Serviceable No CIM Information Prefix IMM and ID 0037 SNMP Trap ID 35 Automatically notify Support No User response Information only no action is required...

Page 379: ...message to help verify connectivity Severity Info Alert Category System other Serviceable No CIM Information Prefix IMM and ID 0040 SNMP Trap ID 22 Automatically notify Support No User response Infor...

Page 380: ...1 Explanation Domain name set by user Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0043 SNMP Trap ID Automatically notify Support No User response Information onl...

Page 381: ...verity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0046 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000002f 0000000...

Page 382: ...ignment on the Integrated Management Module Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0049 SNMP Trap ID Automatically notify Support No User response Informati...

Page 383: ...s disabled IPv6 static address assignment on the Integrated Management Module Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0052 SNMP Trap ID Automatically notify...

Page 384: ...arg4 Explanation The IPv6 link local address is active Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0055 SNMP Trap ID Automatically notify Support No User respons...

Page 385: ...Information Prefix IMM and ID 0058 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000003b 00000000 DHCPv6 failure no IP address assigned Explanatio...

Page 386: ...em 4000003d 00000000 Telnet port number changed from arg1 to arg2 by user arg3 Explanation The specified user has changed the Telnet port number Severity Info Alert Category none Serviceable No CIM In...

Page 387: ...e HTTPS port number New HTTPS secure web connections must use the new port number Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0064 SNMP Trap ID Automatically not...

Page 388: ...otocol SNMP agent port number Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0067 SNMP Trap ID Automatically notify Support No User response Information only no act...

Page 389: ...er has modified the Remote Presence port number Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0070 SNMP Trap ID Automatically notify Support No User response Infor...

Page 390: ...has enabled the SNMPv1 or SNMPv3 agent Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0073 SNMP Trap ID Automatically notify Support No User response Information o...

Page 391: ...ation Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0076 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000004d...

Page 392: ...e date and time in the Integrated Management Module Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0079 SNMP Trap ID Automatically notify Support No User response I...

Page 393: ...at a specific time Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0082 SNMP Trap ID Automatically notify Support No User response Information only no action is requ...

Page 394: ...gured the Date and Time synchronize settings Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0085 SNMP Trap ID Automatically notify Support No User response Informat...

Page 395: ...v6Server2 arg8 IPv6Server3 arg9 Explanation The specified user has configured the DNS servers Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0088 SNMP Trap ID Autom...

Page 396: ...disables Secure web services Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0091 SNMP Trap ID Automatically notify Support No User response Information only no act...

Page 397: ...ategory none Serviceable No CIM Information Prefix IMM and ID 0094 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000005f 00000000 Server timeouts s...

Page 398: ...o the specified feature is no longer allowed Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0097 SNMP Trap ID Automatically notify Support No User response Informat...

Page 399: ...ap ID Automatically notify Support No User response Information only no action is required 40000064 00000000 User arg1 created Explanation A user account has been created Severity Info Alert Category...

Page 400: ...igned Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0103 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000068...

Page 401: ...User locally defined an SSH Client key Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0106 SNMP Trap ID Automatically notify Support No User response Information o...

Page 402: ...rt Category none Serviceable No CIM Information Prefix IMM and ID 0109 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000006e 00000000 Alert Configu...

Page 403: ...dFilters arg3 Explanation The specified user has enabled Simple Network Management Protocol SNMP traps Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0112 SNMP Trap...

Page 404: ...e has been changed Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0115 SNMP Trap ID Automatically notify Support No User response Information only no action is requ...

Page 405: ...the power cap value Explanation Minimum Power Cap exceeds Power Cap Severity Warning Alert Category Warning Power Serviceable No CIM Information Prefix IMM and ID 0118 SNMP Trap ID 164 Automatically n...

Page 406: ...on by user Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0121 SNMP Trap ID Automatically notify Support No User response Information only no action is required 400...

Page 407: ...avings mode turned off by user Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0124 SNMP Trap ID Automatically notify Support No User response Information only no ac...

Page 408: ...o Alert Category none Serviceable No CIM Information Prefix IMM and ID 0127 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000080 00000000 Remote C...

Page 409: ...rity Info Alert Category Warning Power Serviceable No CIM Information Prefix IMM and ID 0131 SNMP Trap ID 164 Automatically notify Support No User response Information only no action is required 40000...

Page 410: ...ser arg1 Explanation The specified user has generated a test automatic support notification Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0134 SNMP Trap ID Automat...

Page 411: ...notify Support No User response 1 Turn off the server and disconnect it from the power source You must disconnect the server from ac power to reset the IMM 2 After 45 seconds reconnect the server to t...

Page 412: ...6 SNMP Trap ID 13 Automatically notify Support No User response Replace the CMOS battery 80010202 0701ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Explanation A V...

Page 413: ...r Alert Category Critical Fan Failure Serviceable Yes CIM Information Prefix PLAT and ID 0480 SNMP Trap ID 11 Automatically notify Support No User response v Reseat the failing fan indicated by the li...

Page 414: ...ach has gone low Severity Error Alert Category Critical Fan Failure Serviceable Yes CIM Information Prefix PLAT and ID 0480 SNMP Trap ID 11 Automatically notify Support No User response v Reseat the f...

Page 415: ...any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room t...

Page 416: ...CIM Information Prefix PLAT and ID 0490 SNMP Trap ID 12 Automatically notify Support No User response 1 Check the IMM event log for any fan or cooling related issues 2 Make sure that the airflow at t...

Page 417: ...rmation Prefix PLAT and ID 0490 SNMP Trap ID 12 Automatically notify Support No User response 1 Check the IMM event log for any fan or cooling related issues 2 Make sure that the airflow at the front...

Page 418: ...ceable Yes CIM Information Prefix PLAT and ID 0490 SNMP Trap ID 12 Automatically notify Support No User response 1 Check the IMM event log for any fan or cooling related issues 2 Make sure that the ai...

Page 419: ...gory Warning Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0490 SNMP Trap ID 12 Automatically notify Support No User response 1 Check the IMM event log for any fan or cooling related...

Page 420: ...nd ID 0494 SNMP Trap ID 0 Automatically notify Support No User response 1 Check the IMM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassi...

Page 421: ...ble Yes CIM Information Prefix PLAT and ID 0494 SNMP Trap ID 0 Automatically notify Support No User response 1 Check the IMM event log for any fan or cooling related issues 2 Make sure that the airflo...

Page 422: ...e Yes CIM Information Prefix PLAT and ID 0494 SNMP Trap ID 0 Automatically notify Support No User response 1 Check the IMM event log for any fan or cooling related issues 2 Make sure that the airflow...

Page 423: ...ature Serviceable Yes CIM Information Prefix PLAT and ID 0494 SNMP Trap ID 0 Automatically notify Support No User response 1 Check the IMM event log for any fan or cooling related issues 2 Make sure t...

Page 424: ...re Serviceable Yes CIM Information Prefix PLAT and ID 0494 SNMP Trap ID 0 Automatically notify Support No User response 1 Check event log for any fan or cooling related issues 2 Make sure that the air...

Page 425: ...eable Yes CIM Information Prefix PLAT and ID 0498 SNMP Trap ID 0 Automatically notify Support No User response 1 Check the IMM event log for any fan or cooling related issues 2 Make sure that the airf...

Page 426: ...temperature is within operating specifications 80010b01 1404ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted Explanation The temperature for a system board vo...

Page 427: ...m temperature is within operating specifications 80010b01 1406ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted Explanation The temperature for a system board...

Page 428: ...temperature is within operating specifications 80010b01 1408ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted Explanation The temperature for a microprocessor...

Page 429: ...m temperature is within operating specifications 80010b01 140affff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted Explanation The temperature for a microprocesso...

Page 430: ...temperature is within operating specifications 80010b01 140cffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted Explanation The temperature for a microprocessor...

Page 431: ...meric sensor NumericSensorElementName going high upper non recoverable has asserted Explanation The PCH temperature sensor has risen above its threshold A hard shutdown has occurred Severity Error Ale...

Page 432: ...ify Support No User response PS Heavy Load The system will throttle to lower the load Information only no action is required 8003010e 2581ffff Sensor SensorElementName has asserted Explanation IMM has...

Page 433: ...0522 SNMP Trap ID 0 Automatically notify Support No User response 1 Check the IMM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is...

Page 434: ...ID 0 Automatically notify Support No User response 1 Check the IMM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed a...

Page 435: ...PS CSF Fault or PS Therm Fault Severity Error Alert Category Critical Power Serviceable Yes CIM Information Prefix PLAT and ID 0522 SNMP Trap ID 4 Automatically notify Support No User response 1 Chec...

Page 436: ...Information Prefix PLAT and ID 0522 SNMP Trap ID 50 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM m...

Page 437: ...fix PLAT and ID 0522 SNMP Trap ID 50 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Ple...

Page 438: ...x PLAT and ID 0522 SNMP Trap ID 50 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Pleas...

Page 439: ...service technician only Replace microprocessor 1 80070301 0302ffff Sensor SensorElementName has transitioned to non recoverable from a less severe state Explanation IMM has detected that the temperatu...

Page 440: ...rvice technician only Replace microprocessor 3 80070301 0304ffff Sensor SensorElementName has transitioned to non recoverable from a less severe state Explanation IMM has detected that the temperature...

Page 441: ...MM24 v MainBrd ENET VRD Indicates a problem with either the voltage regulator for the onboard Ethernet or the 10Gb add in card v MainBrd SAS VRD Indicates a problem with either the voltage regulator f...

Page 442: ...net Adapter or the Dual port 10Gb SFP fibre Ethernet Adapter if installed 3 Replace the system board 80070603 2584ffff Sensor SensorElementName has transitioned to non recoverable Explanation IMM has...

Page 443: ...s DIMM37 DIMM42 v DIMM 43 48 VRD Indicates a problem with either the voltage regulator for DIMMs 43 48 or 1 or more of the following components DIMM43 DIMM48 1 Check the IMM Web event log This event m...

Page 444: ...iceElementName has been removed from unit PhysicalPackageElementName Explanation IMM has detected that the TPM Physical Presence switch has been deasserted Severity Info Alert Category System Other Se...

Page 445: ...y Lost for RedundancySetElementName has asserted Explanation Fan Redundancy has been lost Severity Error Alert Category Critical Fan Failure Serviceable Yes CIM Information Prefix PLAT and ID 0802 SNM...

Page 446: ...has been lost Severity Error Alert Category Critical Fan Failure Serviceable Yes CIM Information Prefix PLAT and ID 0802 SNMP Trap ID 11 Automatically notify Support No User response Replace Fan 4 800...

Page 447: ...is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Info C...

Page 448: ...oned from Redundancy Degraded or Fully Redundant to Non redundant Sufficient Severity Warning Alert Category Warning Memory Serviceable Yes CIM Information Prefix PLAT and ID 0806 SNMP Trap ID 43 Auto...

Page 449: ...ient cooling provided by fan 3 Severity Error Alert Category Critical Fan Failure Serviceable Yes CIM Information Prefix PLAT and ID 0810 SNMP Trap ID 11 Automatically notify Support No User response...

Page 450: ...810 SNMP Trap ID 11 Automatically notify Support No User response Replace Fan 6 800b050c 2581ffff Non redundant Insufficient Resources for RedundancySetElementName has asserted Explanation Backup Memo...

Page 451: ...D 0042 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to t...

Page 452: ...d to container PhysicalPackageElementName Explanation IMM has detected a Power Supply has been added Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0084 SN...

Page 453: ...n installed Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response Information only n...

Page 454: ...ity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is requi...

Page 455: ...erity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is req...

Page 456: ...ity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is requi...

Page 457: ...verity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is re...

Page 458: ...rity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is requ...

Page 459: ...verity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is re...

Page 460: ...rity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is requ...

Page 461: ...verity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is re...

Page 462: ...rity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is requ...

Page 463: ...verity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is re...

Page 464: ...p ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnos...

Page 465: ...ormation Prefix PLAT and ID 0764 SNMP Trap ID 50 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM mess...

Page 466: ...iceable Yes CIM Information Prefix PLAT and ID 0050 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in...

Page 467: ...omatically notify Support No User response Sys Boot Status This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI di...

Page 468: ...refix PLAT and ID 0764 SNMP Trap ID 50 Automatically notify Support No User response Sys Boot Status This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IM...

Page 469: ...Yes CIM Information Prefix PLAT and ID 0050 SNMP Trap ID 40 Automatically notify Support No User response Sys Boot Status This is a UEFI detected event The UEFI diagnostic code for this event can be f...

Page 470: ...ot PhysicalConnectorSystemElementName on system ComputerSystemElementName Explanation IMM has detected a Fault in PCIe slot 1 Severity Error Alert Category Critical Other Serviceable Yes CIM Informati...

Page 471: ...has detected a Fault in PCIe slot 4 Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0330 SNMP Trap ID 50 Automatically notify Support Yes User response...

Page 472: ...detected a Fault in PCIe slot 7 Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0330 SNMP Trap ID 50 Automatically notify Support Yes User response Rep...

Page 473: ...lt in one of the PCI slots or the PCI bus without isolating the to a slot Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0330 SNMP Trap ID 50 Automatic...

Page 474: ...hutdown of the node Severity Error Alert Category Critical Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0036 SNMP Trap ID 0 Automatically notify Support No User response Complete the...

Page 475: ...service technician only Replace microprocessor 2 806f0107 0303ffff An Over Temperature Condition has been detected on ProcessorElementName Explanation The microprocessor 3 temperature has risen above...

Page 476: ...ure that the microprocessor 4 heat sink is installed correctly and the thermal material is correctly applied 6 Trained service technician only Replace microprocessor 4 806f0108 0a01ffff PowerSupplyEle...

Page 477: ...FI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Info Center for the appropriate user r...

Page 478: ...Yes CIM Information Prefix PLAT and ID 0164 SNMP Trap ID 5 Automatically notify Support Yes User response 1 Check IBM Support site for Service Bulletins RETAIN tips related to your particular drive 2...

Page 479: ...le Yes CIM Information Prefix PLAT and ID 0164 SNMP Trap ID 5 Automatically notify Support Yes User response 1 Check IBM Support site for Service Bulletins RETAIN tips related to your particular drive...

Page 480: ...Yes CIM Information Prefix PLAT and ID 0164 SNMP Trap ID 5 Automatically notify Support Yes User response 1 Check IBM Support site for Service Bulletins RETAIN tips related to your particular drive 2...

Page 481: ...ble Yes CIM Information Prefix PLAT and ID 0164 SNMP Trap ID 5 Automatically notify Support Yes User response 1 Check IBM Support site for Service Bulletins RETAIN tips related to your particular driv...

Page 482: ...e Yes CIM Information Prefix PLAT and ID 0164 SNMP Trap ID 5 Automatically notify Support Yes User response 1 Check IBM Support site for Service Bulletins RETAIN tips related to your particular drive...

Page 483: ...ble Yes CIM Information Prefix PLAT and ID 0164 SNMP Trap ID 5 Automatically notify Support Yes User response 1 Check IBM Support site for Service Bulletins RETAIN tips related to your particular driv...

Page 484: ...e Yes CIM Information Prefix PLAT and ID 0164 SNMP Trap ID 5 Automatically notify Support Yes User response 1 Check IBM Support site for Service Bulletins RETAIN tips related to your particular drive...

Page 485: ...ble Yes CIM Information Prefix PLAT and ID 0164 SNMP Trap ID 5 Automatically notify Support Yes User response 1 Check IBM Support site for Service Bulletins RETAIN tips related to your particular driv...

Page 486: ...e Yes CIM Information Prefix PLAT and ID 0164 SNMP Trap ID 5 Automatically notify Support Yes User response 1 Check IBM Support site for Service Bulletins RETAIN tips related to your particular drive...

Page 487: ...ble Yes CIM Information Prefix PLAT and ID 0164 SNMP Trap ID 5 Automatically notify Support Yes User response 1 Check IBM Support site for Service Bulletins RETAIN tips related to your particular driv...

Page 488: ...Information Prefix PLAT and ID 0186 SNMP Trap ID 25 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM...

Page 489: ...ID Automatically notify Support No User response 1 Reinsert or replace the operator information panel cable 2 Replace the operator information panel 806f0207 0301ffff ProcessorElementName has Failed w...

Page 490: ...d ID 0044 SNMP Trap ID 40 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer...

Page 491: ...r array ComputerSystemElementName Explanation Failure predicted PFA on the hard drive 0 Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168...

Page 492: ...ive 3 Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the hard d...

Page 493: ...drive 6 Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the hard...

Page 494: ...ive 9 Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the hard d...

Page 495: ...drive 12 Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the har...

Page 496: ...ive 15 Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the hard...

Page 497: ...drive 18 Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the har...

Page 498: ...ive 21 Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the hard...

Page 499: ...drive 24 Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the har...

Page 500: ...ive 27 Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the hard...

Page 501: ...drive 30 Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the har...

Page 502: ...er Supply 1 AC input has been lost Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0100 SNMP Trap ID Automatically notify Support No User response Informati...

Page 503: ...anation A software NMI has occurred Your system may have been rebooted depending on the configuration setting Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT a...

Page 504: ...and ID 0062 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer...

Page 505: ...T and ID 0062 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please ref...

Page 506: ...Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0174 SNMP Trap ID 5 Automatically notify Support No User response v Check IMM log for Predict...

Page 507: ...l report this message Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0174 SNMP Trap ID 5 Automatically notify Support No User response v Chec...

Page 508: ...report this message Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0174 SNMP Trap ID 5 Automatically notify Support No User response v Check...

Page 509: ...l report this message Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0174 SNMP Trap ID 5 Automatically notify Support No User response v Chec...

Page 510: ...report this message Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0174 SNMP Trap ID 5 Automatically notify Support No User response v Check...

Page 511: ...l report this message Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0174 SNMP Trap ID 5 Automatically notify Support No User response v Chec...

Page 512: ...report this message Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0174 SNMP Trap ID 5 Automatically notify Support No User response v Check...

Page 513: ...l report this message Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0174 SNMP Trap ID 5 Automatically notify Support No User response v Chec...

Page 514: ...report this message Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0174 SNMP Trap ID 5 Automatically notify Support No User response v Check...

Page 515: ...l report this message Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0174 SNMP Trap ID 5 Automatically notify Support No User response v Chec...

Page 516: ...report this message Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0174 SNMP Trap ID 5 Automatically notify Support No User response v Check...

Page 517: ...response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section...

Page 518: ...Prefix PLAT and ID 0816 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text...

Page 519: ...y Support Yes User response v Check IMM log for Predictive Fault PFA or other hard drive messages to help identify failing drive s v Replace the hard disk drives that are indicated by a lit status LED...

Page 520: ...ory Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Trap ID 5 Automatically notify Support Yes User response v Check IMM log for Predictive Fault PFA or other har...

Page 521: ...it status LED v Recreate the array v Restore data from backup 806f060d 0406ffff Array ComputerSystemElementName has failed Explanation The Drive is part of an RAID array that is in the failed conditio...

Page 522: ...ory Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Trap ID 5 Automatically notify Support Yes User response v Check IMM log for Predictive Fault PFA or other har...

Page 523: ...it status LED v Recreate the array v Restore data from backup 806f060d 040bffff Array ComputerSystemElementName has failed Explanation The Drive is part of an RAID array that is in the failed conditio...

Page 524: ...ory Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Trap ID 5 Automatically notify Support Yes User response v Check IMM log for Predictive Fault PFA or other har...

Page 525: ...it status LED v Recreate the array v Restore data from backup 806f060d 0410ffff Array ComputerSystemElementName has failed Explanation The Drive is part of an RAID array that is in the failed conditio...

Page 526: ...ory Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Trap ID 5 Automatically notify Support Yes User response v Check IMM log for Predictive Fault PFA or other har...

Page 527: ...it status LED v Recreate the array v Restore data from backup 806f060d 0415ffff Array ComputerSystemElementName has failed Explanation The Drive is part of an RAID array that is in the failed conditio...

Page 528: ...ory Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Trap ID 5 Automatically notify Support Yes User response v Check IMM log for Predictive Fault PFA or other har...

Page 529: ...it status LED v Recreate the array v Restore data from backup 806f060d 041affff Array ComputerSystemElementName has failed Explanation The Drive is part of an RAID array that is in the failed conditio...

Page 530: ...ory Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Trap ID 5 Automatically notify Support Yes User response v Check IMM log for Predictive Fault PFA or other har...

Page 531: ...it status LED v Recreate the array v Restore data from backup 806f060d 041fffff Array ComputerSystemElementName has failed Explanation The Drive is part of an RAID array that is in the failed conditio...

Page 532: ...on Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message te...

Page 533: ...ay Rebuild is in Progress Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response Information only n...

Page 534: ...Rebuild is in Progress Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response Information only no...

Page 535: ...ay Rebuild is in Progress Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response Information only n...

Page 536: ...Rebuild is in Progress Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response Information only no...

Page 537: ...ay Rebuild is in Progress Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response Information only n...

Page 538: ...Rebuild is in Progress Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response Information only no...

Page 539: ...ay Rebuild is in Progress Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response Information only n...

Page 540: ...Rebuild is in Progress Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response Information only no...

Page 541: ...ay Rebuild is in Progress Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response Information only n...

Page 542: ...Rebuild is in Progress Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response Information only no...

Page 543: ...event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Info Center for the appro...

Page 544: ...D 0061 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the...

Page 545: ...AT and ID 0240 SNMP Trap ID 50 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please r...

Page 546: ...and correctly installed 3 Make sure that the room temperature is within operating specifications 806f0a07 0301ffff ProcessorElementName is operating in a Degraded State Explanation The processor 1 is...

Page 547: ...a 1400 Watt rated power supply connected at 220V 806f0a07 0303ffff ProcessorElementName is operating in a Degraded State Explanation The processor 3 is being throttled due to thermal or power conditio...

Page 548: ...using a 900 Watt rated power supply connected at either 110V or 220 V may need to upgrade to a 1400 Watt rated power supply connected at 220V 806f0a0c 2581ffff An Over Temperature Condition has been...

Page 549: ...ther Serviceable Yes CIM Information Prefix PLAT and ID 0246 SNMP Trap ID 60 Automatically notify Support No User response Complete the following steps 1 AC cycle the machine 2 Remove CPU 1 and inspec...

Page 550: ...battery voltage has returned to above its specified threshold Severity Info Alert Category Critical Voltage Serviceable No CIM Information Prefix PLAT and ID 0481 SNMP Trap ID 1 Automatically notify S...

Page 551: ...Fan 3B Tach going low has deasserted Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0481 SNMP Trap ID 11 Automatically notify Support No User resp...

Page 552: ...Tach going low has deasserted Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0481 SNMP Trap ID 11 Automatically notify Support No User response In...

Page 553: ...egulator temperature has returned to the normal range Severity Info Alert Category Warning Temperature Serviceable No CIM Information Prefix PLAT and ID 0491 SNMP Trap ID 12 Automatically notify Suppo...

Page 554: ...ulator temperature has returned to the normal range Severity Info Alert Category Warning Temperature Serviceable No CIM Information Prefix PLAT and ID 0491 SNMP Trap ID 12 Automatically notify Support...

Page 555: ...tray voltage regulator temperature has returned to the normal range Severity Info Alert Category Warning Temperature Serviceable No CIM Information Prefix PLAT and ID 0491 SNMP Trap ID 12 Automaticall...

Page 556: ...ay voltage regulator temperature has returned to the normal range Severity Info Alert Category Warning Temperature Serviceable No CIM Information Prefix PLAT and ID 0491 SNMP Trap ID 12 Automatically...

Page 557: ...has returned to a normal range Severity Info Alert Category Warning Temperature Serviceable No CIM Information Prefix PLAT and ID 0491 SNMP Trap ID 12 Automatically notify Support No User response Inf...

Page 558: ...ator temperature has returned to the normal range Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0495 SNMP Trap ID 0 Automatically notify Support N...

Page 559: ...ture has returned to the normal range Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0495 SNMP Trap ID 0 Automatically notify Support No User respo...

Page 560: ...voltage regulator temperature has returned to the normal range Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0495 SNMP Trap ID 0 Automatically no...

Page 561: ...memory expansion tray voltage regulator temperature has returned to the normal range Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0495 SNMP Trap...

Page 562: ...anar 12V Planar 3 3V or Planar 5V Severity Info Alert Category Critical Voltage Serviceable No CIM Information Prefix PLAT and ID 0495 SNMP Trap ID 1 Automatically notify Support No User response Info...

Page 563: ...r temperature has returned to the normal range Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0499 SNMP Trap ID 0 Automatically notify Support No U...

Page 564: ...as returned to the normal range Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0499 SNMP Trap ID 0 Automatically notify Support No User response Pl...

Page 565: ...oltage regulator temperature has returned to the normal range Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0499 SNMP Trap ID 0 Automatically noti...

Page 566: ...memory expansion tray voltage regulator temperature has returned to the normal range Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0499 SNMP Trap...

Page 567: ...o Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0508 SNMP Trap ID Automatically notify Support No User response Automatic BIOS Recovery ABR should cause system to come...

Page 568: ...from normal to non critical state Explanation Trusted Platform Module TPM event has transitioned back to a normal state Severity Info Alert Category Warning Other Serviceable No CIM Information Prefi...

Page 569: ...transition to less severe from critical Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0523 SNMP Trap ID 0 Automatically notify Support No User re...

Page 570: ...itioned to a less severe state from a critical state Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0523 SNMP Trap ID 11 Automatically notify Suppo...

Page 571: ...nsor no longer detects a problem with the system board Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0523 SNMP Trap ID 50 Automatically notify Support N...

Page 572: ...recovered from a QPI Link Error Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0523 SNMP Trap ID 50 Automatically notify Support No User response Inform...

Page 573: ...as recovered from a QPI Link Error Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0523 SNMP Trap ID 50 Automatically notify Support No User response Info...

Page 574: ...low its specified threshold Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0525 SNMP Trap ID 0 Automatically notify Support No User response Inform...

Page 575: ...rned to below its specified threshold Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0525 SNMP Trap ID 0 Automatically notify Support No User respo...

Page 576: ...Platform Module TPM physical presence switch was asserted Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0536 SNMP Trap ID Automatically notify Support No...

Page 577: ...egained Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0803 SNMP Trap ID 11 Automatically notify Support No User response Information only no actio...

Page 578: ...ained Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0803 SNMP Trap ID 11 Automatically notify Support No User response Information only no action...

Page 579: ...lementName has deasserted Explanation Power unit has regained its redundancy Severity Info Alert Category Warning Redundant Power Supply Serviceable No CIM Information Prefix PLAT and ID 0805 SNMP Tra...

Page 580: ...ing Memory Serviceable No CIM Information Prefix PLAT and ID 0807 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event ca...

Page 581: ...s regained its redundancy Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0811 SNMP Trap ID 11 Automatically notify Support No User response Informa...

Page 582: ...its redundancy Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0811 SNMP Trap ID 11 Automatically notify Support No User response Information only...

Page 583: ...a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Info Cente...

Page 584: ...and ID 0043 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refe...

Page 585: ...as detected that Power Supply 2 has been removed Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0085 SNMP Trap ID Automatically notify Support No User resp...

Page 586: ...ity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally remo...

Page 587: ...erity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally re...

Page 588: ...ity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally remo...

Page 589: ...erity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally re...

Page 590: ...ity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally remo...

Page 591: ...erity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally re...

Page 592: ...ity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally remo...

Page 593: ...erity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally re...

Page 594: ...ity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally remo...

Page 595: ...erity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally re...

Page 596: ...ritical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally removed no action required v M...

Page 597: ...tic Interrupt Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0223 SNMP Trap ID 50 Automatically notify Support No User response Information only no actio...

Page 598: ...t condition in PCIe slot 3 has been removed Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0331 SNMP Trap ID 50 Automatically notify Support No User resp...

Page 599: ...ult condition in PCIe slot 6 has been removed Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0331 SNMP Trap ID 50 Automatically notify Support No User re...

Page 600: ...is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Info Ce...

Page 601: ...as returned to below the critical level Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0037 SNMP Trap ID 0 Automatically notify Support No User res...

Page 602: ...has returned to below the critical level Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0037 SNMP Trap ID 0 Automatically notify Support No User r...

Page 603: ...erviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found i...

Page 604: ...bled Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response Information only no actio...

Page 605: ...nabled Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response Information only no act...

Page 606: ...bled Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response Information only no actio...

Page 607: ...nabled Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response Information only no act...

Page 608: ...bled Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response Information only no actio...

Page 609: ...nabled Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response Information only no act...

Page 610: ...bled Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response Information only no actio...

Page 611: ...nabled Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response Information only no act...

Page 612: ...bled Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response Information only no actio...

Page 613: ...nabled Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response Information only no act...

Page 614: ...rap ID 50 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagn...

Page 615: ...UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Info Center for the appropriate user...

Page 616: ...Prefix PLAT and ID 0045 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text...

Page 617: ...for Drive 1 no longer exists Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response...

Page 618: ...or Drive 4 no longer exists Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response I...

Page 619: ...for Drive 7 no longer exists Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response...

Page 620: ...r Drive 10 no longer exists Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response I...

Page 621: ...for Drive 13 no longer exists Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User respons...

Page 622: ...or Drive 16 no longer exists Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response...

Page 623: ...for Drive 19 no longer exists Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User respons...

Page 624: ...or Drive 22 no longer exists Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response...

Page 625: ...for Drive 25 no longer exists Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User respons...

Page 626: ...or Drive 28 no longer exists Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response...

Page 627: ...d failure for Drive 31 no longer exists Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No Use...

Page 628: ...d a Memory Scrub failure recovery Planar DIMMs Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User...

Page 629: ...and ID 0063 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refe...

Page 630: ...PLAT and ID 0063 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please...

Page 631: ...050d 0400ffff Critical Array ComputerSystemElementName has deasserted Explanation The RAID array is no longer in a critical condition Severity Info Alert Category Critical Hard Disk drive Serviceable...

Page 632: ...condition Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response Information only no...

Page 633: ...al condition Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response Information only...

Page 634: ...condition Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response Information only no...

Page 635: ...al condition Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response Information only...

Page 636: ...condition Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response Information only no...

Page 637: ...al condition Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response Information only...

Page 638: ...condition Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response Information only no...

Page 639: ...al condition Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response Information only...

Page 640: ...condition Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response Information only no...

Page 641: ...al condition Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response Information only...

Page 642: ...ormation Prefix PLAT and ID 0817 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM mess...

Page 643: ...deasserted Explanation SM BIOS Uncorrectable CPU complex error has deasserted Severity Info Alert Category Critical CPU Serviceable No CIM Information Prefix PLAT and ID 0817 SNMP Trap ID 40 Automati...

Page 644: ...been Restored Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Information onl...

Page 645: ...as been Restored Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Information o...

Page 646: ...been Restored Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Information onl...

Page 647: ...as been Restored Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Information o...

Page 648: ...been Restored Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Information onl...

Page 649: ...as been Restored Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Information o...

Page 650: ...been Restored Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Information onl...

Page 651: ...as been Restored Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Information o...

Page 652: ...been Restored Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Information onl...

Page 653: ...as been Restored Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Information o...

Page 654: ...rray has been Restored Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Informa...

Page 655: ...ponse 816f070d 0400ffff Rebuild completed for Array in system ComputerSystemElementName Explanation IMM has detected that an Array Rebuild has Completed Severity Info Alert Category System Other Servi...

Page 656: ...Rebuild has Completed Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response Information only no a...

Page 657: ...ay Rebuild has Completed Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response Information only no...

Page 658: ...Rebuild has Completed Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response Information only no a...

Page 659: ...ay Rebuild has Completed Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response Information only no...

Page 660: ...Rebuild has Completed Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response Information only no a...

Page 661: ...ay Rebuild has Completed Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response Information only no...

Page 662: ...Rebuild has Completed Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response Information only no a...

Page 663: ...ay Rebuild has Completed Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response Information only no...

Page 664: ...Rebuild has Completed Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response Information only no a...

Page 665: ...ay Rebuild has Completed Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response Information only no...

Page 666: ...SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI d...

Page 667: ...Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0060 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for...

Page 668: ...n Prefix PLAT and ID 0241 SNMP Trap ID 50 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message tex...

Page 669: ...no longer running in the Degraded state Severity Info Alert Category Warning CPU Serviceable No CIM Information Prefix PLAT and ID 0039 SNMP Trap ID 42 Automatically notify Support No User response In...

Page 670: ...itical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a13 2401ffff Bus Sens...

Page 671: ...DMI Bus is No Longer Degraded Severity Info Alert Category Warning Other Serviceable No CIM Information Prefix PLAT and ID 0247 SNMP Trap ID 60 Automatically notify Support No User response Informati...

Page 672: ...656 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 673: ...enance contract Your IBM service technician will request that you upgrade your software and firmware if the problem has a documented solution within a software upgrade v If you have installed new hard...

Page 674: ...d Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com supportportal Getting help and information from the W...

Page 675: ...pport telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through your IBM reseller or IBM Services To locate a res...

Page 676: ...660 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...

Page 677: ...504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF...

Page 678: ...systems Inc in the United States other countries or both Linux is a registered trademark of Linus Torvalds in the United States other countries or both Microsoft Windows and Windows NT are trademarks...

Page 679: ...his specification sets forth limits for particulates and gases that are intended to avoid such damage The limits must not be viewed or used as definitive limits because numerous other factors such as...

Page 680: ...hould be compliant with accessibility standards If you experience difficulties when you use the PDF files and want to request a web based format or accessible PDF document for a publication direct you...

Page 681: ...imits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unautho...

Page 682: ...den Schutzanforderungen der EU Richtlinie 2004 108 EG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022...

Page 683: ...York 10504 914 499 1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist IBM Deutschland Technical Regulations Department M456 IBM Allee 1 71137 Ehningen Germany Telephone 49 7032 15...

Page 684: ...A Sellers and users need to pay attention to it This is for any areas other than home Russia Electromagnetic Interference EMI Class A statement People s Republic of China Class A electronic emission...

Page 685: ...ity server 13 B backplane 8x1 8 inch hot swap drive backplane assembly with RAID expansion 101 8x2 5 inch hot swap drive backplane assembly 104 with controller expander 108 for 4x2 5 inch drives 53 fo...

Page 686: ...error codes 321 on board programs starting 171 test log viewing 172 text message format 171 tools overview 154 diagnostic event log 167 diagnostics program overview 169 diagnostics program DSA Preboot...

Page 687: ...ms management connector 19 Ethernet activity LED 17 20 Ethernet adapter IBM Dual port 10Gb SFP fibre removing 247 replacing 248 IBM Dual port 10Gb T cooper removing 247 replacing 248 Ethernet adapter...

Page 688: ...9 91 a PCI riser card assembly 65 a power interposer card assembly 264 a RAID adapter battery 250 a RAID battery or flash power module remotely in the server 87 a RAID cache card 84 an adapter 66 72 a...

Page 689: ...lacing 117 microprocessor air baffler removing 209 replacing 210 microprocessor and memory expansion tray removing 37 278 replacing 118 279 mirroring 11 mirroring mode DIMM population sequence on the...

Page 690: ...the bezel 207 the CD DVD cable 220 the DIMM air baffle 38 210 the fan cage assembly 40 245 the host bus adapter 6Gb performance optimized 233 the IBM Dual port 10Gb SFP fibre Ethernet Adapter 247 the...

Page 691: ...ring memory 45 specifications 6 standby mode 21 starting the backup firmware 134 the Setup utility 128 statements and notices 5 static sensitive devices handling 35 structural parts 200 removing and r...

Page 692: ...up menu choices 128 starting 128 using 127 V video connector front 17 rear 19 video controller integrated specifications 7 video problems 181 video USB tray removing 262 video USB tray assembly replac...

Page 693: ......

Page 694: ...Part Number 90Y4479 Printed in USA 1P P N 90Y4479...

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