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If customers do not follow IBM shipping instructions, they may get charges for any
damage to a defective part. IBM covers shipping costs on all warranted hardware
and maintenance agreement hardware. Replacement parts become the customer’s
property in exchange for the defective parts, which become the property of IBM.

For information on ordering thin client parts, refer to “Ordering replacement parts”

62

IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

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Summary of Contents for NetVista N2200w

Page 1: ...NetVista NetVista N2200w Thin Client for Windows based Terminal Standard 1 5 Reference September 2001 Service Pack 3 0 To view or print the latest update go to http www ibm com nc pubs SA23 2818 01...

Page 2: ......

Page 3: ...NetVista NetVista N2200w Thin Client for Windows based Terminal Standard 1 5 Reference September 2001 Service Pack 3 0 To view or print the latest update go to http www ibm com nc pubs SA23 2818 01...

Page 4: ...Safety notices on page v and Notices on page 77 Fifth Edition September 2001 Copyright International Business Machines Corporation 2000 2001 All rights reserved US Government Users Restricted Rights...

Page 5: ...ng the exported configuration to multiple thin clients 30 Updating with RDP auto login 32 Working with the Terminal Connection Manager 33 Web Connection 33 Configuring the browser window 33 Connecting...

Page 6: ...specifications 73 Appendix G Connector pin information 75 Notices 77 Environmental Design 78 Product Recycling and Disposal 78 Trademarks 79 Electronic Emission Notices 79 Federal Communications Comm...

Page 7: ...possible to connect or disconnect signal cables RSFTD004 DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach...

Page 8: ...void static electricity damage v Do not open static protective packages until you are ready to install their contents v Limit your movements to avoid static electricity build up around you v Handle co...

Page 9: ...p www ibm com pc support 1 Click NetVista 2 Click NetVista thin client v You can obtain the latest version of this information at the following URL http www ibm com nc pubs This is the same URL that i...

Page 10: ...local Microsoft Internet Explorer web browser hereafter referred to as Internet Explorer with integrated Media Player For information on the Internet Explorer web browser refer to Web Connection on p...

Page 11: ...or any other IBM information by mailing the readers comment form located at the end of this information v If you are mailing comments from a country other than the United States you can give the form...

Page 12: ...x IBM NetVista N2200w Thin Client for WBT Standard 1 5 Reference...

Page 13: ...ions The NetVista thin client comes with IBM thin client hardware see Learning about the hardware on page 3 for more information that includes a preinstalled and preconfigured CompactFlash card The Co...

Page 14: ...2 IBM NetVista N2200w Thin Client for WBT Standard 1 5 Reference...

Page 15: ...s and other USB devices Hardware connectors Your NetVista thin client hardware includes standard connectors standard pin signal and signal direction configurations See Appendix G Connector pin informa...

Page 16: ...d monitor Upgrading hardware features You can perform the following hardware procedures v Connect USB devices If you plan to use peripheral USB devices with your NetVista thin client refer to the docu...

Page 17: ...itional memory cards read Appendix C Upgrading memory on page 65 first and then continue with Installing the support base v If you would like to restrict access to the logic unit you can thread a secu...

Page 18: ...e white power button 8 The system LED 9 quickly flashes from amber to a solid green Your NetVista thin client performs its startup sequence See Startup sequence on page 7 for more information 3 Refer...

Page 19: ...etup Wizard appears in any of the following situations You start your NetVista thin client for the first time You reset your NetVista thin client to the factory default property settings Refer to Conf...

Page 20: ...8 IBM NetVista N2200w Thin Client for WBT Standard 1 5 Reference...

Page 21: ...Address dialog box enter the correct values in the required fields and click Next b Follow these steps to configure the network name resolution for your NetVista thin client 1 Select DNS or WINS 2 En...

Page 22: ...ue with the WBT Setup Wizard 6 To configure a Remote Device Administrator server a From the Discover Server dialog box enter the Server URL using the following format http rdaservername rda hereiam as...

Page 23: ...rminal Properties window without saving your changes After the Terminal Properties window closes the Terminal Connection Manager window appears From the Terminal Connection Manager window you can crea...

Page 24: ...play tab You can set the desktop area and refresh frequency for your monitor on the Display tab You can also perform the following tasks on this tab v Enable a screen saver for your NetVista thin clie...

Page 25: ...thin client Valid terminal names are restricted to 8 alphanumeric characters c To configure the network name resolution for your NetVista thin client click Advanced Network 1 Check either DNS or WINS...

Page 26: ...rs tab You can add delete or modify the properties of any printers you have configured on the Printers tab If you have already configured a printer it will appear in the printer list box by the port f...

Page 27: ...ortcut keystrokes of your choice v Use the Preference tab to set the options of your choice by entering in the required information in the available text fields v Use the Server location tab to list y...

Page 28: ...AT Modem Settings You can use or alter the default modem settings according to the manufacturers instructions c To set the Connection Preferences enter the correct values in the required fields Table...

Page 29: ...n client 1 Click Configure on the Update tab 2 Select the Scheduling tab to have your system regularly check for updates a Choose the update frequency preference v Not at Boot v All Boots v Only at Ne...

Page 30: ...dow CAUTION To avoid damaging the software on your NetVista thin client do not power off during a software update If your NetVista thin client experiences any power interruption during the software up...

Page 31: ...r connections for your NetVista thin client on the User Accounts tab This tab contains the Logout button which allows you to log off and on again as a different user The Administrator can use the User...

Page 32: ...ser Connection List Click OK when you have finished moving the connections 3 Click OK once more 4 In the Confirm Password dialog box retype the password you have assigned the user and click OK 5 Click...

Page 33: ...rmation on setting up your configuration server and configuring your export and update settings Follow these steps to set your export settings 1 Enter the URL of the configuration server and directory...

Page 34: ...t to change the location of your server v Select Dial In Connection to make a dial in connection and click Next a From the Dial In Devices dialog box enter the correct values in the required fields b...

Page 35: ...rver You have the following options v Desktop The terminal server desktop displays when you connect and logon successfully to your terminal server v Application file name A specific application automa...

Page 36: ...on this tab see the FutureSoft Terminal Emulation Client help files Refer to Viewing the TEC help files on page 25 for information on how to view these help files Click OK to save your changes and cl...

Page 37: ...IBM terminal emulations 3270 3270 Print 5250 and 5250 Print and supported submodes TN3270E and TN5250E NetPrint Print Server files optional srvcnfg exe The help file for the optional NetPrint Print Se...

Page 38: ...ing an ICA connection on page 22 or for information b Launch the ICA connection or RDP connection that you created Refer to Connecting to a terminal server on page 34 for information c From the Window...

Page 39: ...the following requirements v To import the base terminal configuration from your base NetVista thin client and to update multiple NetVista thin clients with this base terminal configuration your conf...

Page 40: ...ation server If you have TEC connections your NetVista thin client also saves an SES file for each TEC connection onto your configuration server For example if your base NetVista thin client has three...

Page 41: ...onfiguration Refer to Exporting the base terminal configuration on page 27 for more details 2 Open Update Designer on the server with the export files a On the Update Designer menu bar click File and...

Page 42: ...n the upper right panel of the Update Designer window 7 Click File and then click Save 8 Exit the Update Designer 9 Copy the update file BUD and all other required files those in the CopyFiles section...

Page 43: ...es a Choose the update frequency preference v Not at Boot v All Boots v Only at Next Boot b Click Add to apply the new schedule settings 4 Select the CE Update tab to set the URL information for the u...

Page 44: ...h they are exporting and sending through an update have an RDP connection with auto login configured v Create a text file with the connection names and the passwords For example RDPconnectionnameA myp...

Page 45: ...ed on the Connection tab of the Terminal Connection Manager window Note If you did not setup a web connection in the WBT Setup Wizard then you will have to enable the web connection on the Web tab in...

Page 46: ...a terminal server Follow these steps to disconnect from a terminal server 1 From the Terminal Connection Manager window click the Connection tab 2 Select an active connection that you want to disconne...

Page 47: ...To connect to a published application click Published Application b Select the Citrix server or published application to which you want to connect from the scroll list or type the name of the Citrix...

Page 48: ...ialog box b Select the host name or host IP address to which you want to connect from the Host Address pull down menu or enter the host name or host IP address in the box c Click OK to save your chang...

Page 49: ...he Connections tab and the Configure tab For detailed information on editing a TEC connection refer to the FutureSoft Terminal Emulation Client help files See Viewing the TEC help files on page 25 for...

Page 50: ...ient Setting a startup terminal server connection Follow these steps to set an existing terminal server connection to run at startup 1 From the Terminal Connection Manager window click the Configure t...

Page 51: ...command by clicking the Print icon on your application toolbar or by accessing Print in the menu bar usually under the File menu item You can send your print jobs to any printers that are defined on...

Page 52: ...which is the path to the shared printer Follow these steps to print to a network printer 1 From the File menu select Print 2 Select Network port and enter the netpath 3 Click OK Printing to a local p...

Page 53: ...ws terminal desktop select Start Settings Printers c Double click the Add Printer icon The Add Printer wizard appears d Complete the Add Printer Wizard to create the new printer configuration 2 Close...

Page 54: ...42 IBM NetVista N2200w Thin Client for WBT Standard 1 5 Reference...

Page 55: ...directory v To enable your NetVista thin client to access the software update from your update server you must configure your update server as an HTTP server web server or FTP server Additionally for...

Page 56: ...ta thin client on the IBM NetVista thin client web site Follow these steps to obtain the software update 1 From your update server open an internet browser and go to the following URL http www ibm com...

Page 57: ...gure 4 Click the Scheduling tab select the boot preference v Click All reboots if you want your NetVista thin client to check for updates every time your system is rebooted v Click Next reboot for the...

Page 58: ...minal server on page 34 for more information 2 From the Terminal Connection Manager window press F2 to access the Terminal Properties window 3 From the Terminal Properties window click the Update tab...

Page 59: ...date Management screen Managing your thin client remotely Your NetVista thin client supports Remote Device Administrator RDA Download RDA from the IBM support site or install RDA with the IBM licensed...

Page 60: ...he IBM publications site at the following URL http www ibm com pc support Refer to Downloading the software update on page 44 for detailed information on the download process See Service Pack 3 0 Inst...

Page 61: ...ort to obtain the replacement part from the customer replaceable unit CRU list See Ordering replacement parts on page 59 Refer to IBM Network Station Hardware Warranty Type 8363 and Type 8364 SA23 280...

Page 62: ...ing power on you do not have a hardware problem v If the NetVista thin client indicates a hardware problem record any problem indications and a description of the problem Consult Table 11 with your ha...

Page 63: ...d to replace the NetVista thin client logic unit See Appendix A Replacing hardware parts on page 59 for more information on replacing your defective mouse Keyboard v Your arrow keys do not respond whe...

Page 64: ...n reporting hardware problems In the event of a hardware problem your NetVista thin client emits audio beeps before your monitor initializes After your monitor initializes error codes and text message...

Page 65: ...A Replacing hardware parts on page 59 for information LED indications The LED indicators of the following devices maintain a solid green color during normal operation v Logic unit system LED and netw...

Page 66: ...59 A power interruption during a software update occurs When you power on the NetVista thin client the system LED shows a solid green color or a flashing amber color and your monitor does not display...

Page 67: ...nitor refer to the documentation for your monitor for more information Error codes and text messages Error codes and text messages can appear on the bottom of your screen during the startup sequence o...

Page 68: ...perly or replace memory see Installing a memory card on page 65 NSB11510 Slot d memory failure Ensure that the memory is installed properly or replace the memory see Installing a memory card on page 6...

Page 69: ...is installed properly see Appendix D CompactFlash card on page 67 Power on the NetVista thin client If the hardware problem persists replace the NetVista thin client logic unit see Appendix A Replaci...

Page 70: ...58 IBM NetVista N2200w Thin Client for WBT Standard 1 5 Reference...

Page 71: ...ts to determine CRU part numbers for replacement parts All thin client parts in Table 17 on page 59 are CRUs Warranty service terms and conditions by country apply Ordering replacement parts You can o...

Page 72: ...7L2657 Keyboard Hungarian 37L2660 Keyboard Italian 37L2662 Keyboard Latin America Spanish 37L2647 Keyboard Norwegian 37L2663 Keyboard Polish 37L2664 Keyboard Spanish 37L2670 Keyboard Swedish 37L2671 K...

Page 73: ...yprus Ghana Hong Kong India Iraq Ireland Jordan Kenya Kuwait Malawi Malaysia Nigeria Oman People s Republic of China Qatar Singapore Tanzania Uganda United Arab Emirates Dubai United Kingdom Zambia 14...

Page 74: ...n all warranted hardware and maintenance agreement hardware Replacement parts become the customer s property in exchange for the defective parts which become the property of IBM For information on ord...

Page 75: ...NT 4 0 Terminal Server Edition TSE http www microsoft com Independent Computing Architecture ICA Intel based server that runs the following server software 1 Any of these operating systems v Windows...

Page 76: ...64 IBM NetVista N2200w Thin Client for WBT Standard 1 5 Reference...

Page 77: ...t B out of the cover 4 Lay the logic unit on a flat surface 5 Continue with Installing a memory card to install a memory card Installing a memory card Complete the instructions in Removing the logic u...

Page 78: ...the thin client carefully slide the logic unit D back into the cover connectors first 2 Install and tighten the two thumbscrews C at the back of the thin client 3 Continue with Installing the support...

Page 79: ...1 Perform Steps 1 to 4 in Removing the logic unit on page 65 2 Align the grooves on the sides of the CompactFlash card A to the grooves of the flash card slot B 3 Carefully press the CompactFlash card...

Page 80: ...68 IBM NetVista N2200w Thin Client for WBT Standard 1 5 Reference...

Page 81: ...arefully pulling the card out of the flash card slot See Appendix D CompactFlash card on page 67 for more information 3 Carefully insert a blank CompactFlash card into the flash card slot This Compact...

Page 82: ...ompactFlash card 4 Move the jumpers on headers A and B into configuration 2 5 Reconnect the power cable to the logic unit 6 Power on the thin client and wait for the system LED to flash green If the s...

Page 83: ...e 67 for more information 3 Carefully insert the recovery CompactFlash card into the flash card slot 4 Move the jumpers on headers A and B into configuration 3 5 Reconnect the power cable to the logic...

Page 84: ...ry CompactFlash card into the flash card slot 4 Move the jumpers on headers A and B into configuration 3 5 Reconnect the power cable to the logic unit 6 Power on the thin client and wait for the syste...

Page 85: ...unction with your thin client Your thin client supports VESA DPMS and VESA Display Data Channel DDC2B Your monitor may not support all resolutions and refresh rates Table 20 Monitor support High color...

Page 86: ...74 IBM NetVista N2200w Thin Client for WBT Standard 1 5 Reference...

Page 87: ...14 Vertical Sync Out 15 Monitor Detect 3 DDCSCL In Out Connector shell Protective Ground Table 22 RJ 45 Twisted Pair Connector Pin Name Function 1 TPOP Transmit 2 TPON Transmit 3 TPIP Receive 4 5 Not...

Page 88: ...76 IBM NetVista N2200w Thin Client for WBT Standard 1 5 Reference...

Page 89: ...Intellectual Property Department in your country or send inquiries in writing to IBM World Trade Asia Corporation Licensing 2 31 Roppongi 3 chome Minato ku Tokyo 106 Japan The following paragraph doe...

Page 90: ...elines for energy efficiency Environmental Design The environmental efforts that have gone into the design of this product signify IBM s commitment to improving the quality of its products and process...

Page 91: ...hat interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and...

Page 92: ...ements resulting from a non recommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class B Informati...

Page 93: ...LED Light Emitting Diode M MB Megabyte MHz Megahertz N N2200w NetVista thin client for Windows based Terminal Standard 1 5 NSB Network Station Boot NSBXXXXX Network Station Boot message with identific...

Page 94: ...82 IBM NetVista N2200w Thin Client for WBT Standard 1 5 Reference...

Page 95: ...nt parts 59 parts 5 59 ports 3 power consumption 4 power off 5 power on 5 power reduction 4 problem indications 49 refresh frequency 4 replacing parts 59 replacing the logic unit 59 resolving problems...

Page 96: ...23 registry update file creating 29 replacing hardware parts 59 resolving problems 49 returning hardware parts 61 S safety notices v caution notices vi danger notices v handling static sensitive devi...

Page 97: ...5 36 37 38 hardware 3 5 hardware parts 59 61 hardware problems 49 memory 65 ordering replacement parts 59 replacing hardware parts 59 returning parts 61 server requirements 63 Setup Wizard 9 software...

Page 98: ...86 IBM NetVista N2200w Thin Client for WBT Standard 1 5 Reference...

Page 99: ...h h h h h How satisfied are you that the information in this book is Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy t...

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