Appendix A. Replacing hardware parts
Replacing the logic unit
IBM replaces a defective logic unit as a complete assembly. To replace a logic unit,
the customer must transfer features, such as a memory DIMM, to the replacement
unit. If customers do not transfer their features, the replacement units cannot
operate properly. See “Safety notices” on page v for information about handling
Customer Replaceable Unit (CRU) parts.
IBM delivers CRUs to the customers for exchange, and customers return defective
parts to IBM under the basic service offering. Customers should return all defective
logic units with the cover assembly, and without the support base or memory
DIMMs. For upgraded service offerings, a service representative delivers
replacement parts, transfers features, and returns defective parts to IBM.
See “Resolving hardware problems” on page 49 to determine whether or not it is
necessary to replace the thin client logic unit, or any other parts.
Refer to “Ordering replacement parts” to determine CRU part numbers for
replacement parts. All thin client parts in Table 17 on page 59 are CRUs. Warranty
service terms and conditions by country apply.
Ordering replacement parts
You can order IBM replacement parts for the thin client. Contact IBM, or your
reseller, to order warranty parts and non-warranty parts. IBM provides warranty
service without charge for parts during the warranty period on an exchange basis
only.
If you need to return a part, refer to “Returning hardware parts” on page 61 for
more information.
Use the table below to determine the correct part to order.
Table 17. Type 8363 thin client replacement parts
Description
Country
Part number
Logic unit and associated parts
Logic Unit for Model Wxx
All Countries
22P0767
Base (Mounting Stand)
All Countries
03N2725
Slotted thumbscrews
All Countries
03N3882
Memory
Note:
This thin client accepts 168 pin, 3.3 V, gold tab, unbuffered, non-parity, and 100MHz
SDRAM DIMM memory.
Memory (32 MB SDRAM DIMM)
All Countries
01K1146
Memory (64 MB SDRAM DIMM)
All Countries
01K1147
Memory (128 MB SDRAM DIMM)
All Countries
01K1148
Memory (256 MB SDRAM DIMM)
All Countries
01K1149
Power supply
© Copyright IBM Corp. 2000, 2001
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