IBM iSeries Series, Hardware Problem Analysis And Isolation

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v
If no reference code appears and the IPL completes successfully, the problem is corrected.
v If a different reference code appears, use it to correct the problem (see System Reference Codes).
This ends the procedure.
0006: There are new devices attached to the system that do not have Licensed Internal Code installed.
Ask your next level of support for assistance.
This ends the procedure.
0007: Some of the configured disk units have device parity protection disabled when the system
expected device parity protection to be enabled.
1. Are the disk units part of a 9337 subsystem?
v
No : Continue with the next step.
v Yes : If the protection was stopped without using the Stop device parity protection option in DST,
use the 9337 device documentation and follow the manual process to enable device parity
protection.
2. Select DST using Function 21 (see Control Panel Functions in the iSeries
(TM)
Service Functions
information).
3. Correct the problem by doing the following:
a. Select Work with disk units —> Work with disk unit recovery —> Correct device parity
protection .
b. Follow the online instructions.
This ends the procedure.
0008: A disk unit has no more alternate sectors to assign.
1. Determine the failing unit by type, model, serial number or address given in words 4-7 (see Service
Reference Code (SRC) Information in the iSeries
(TM)
Service Functions ).
2. See the service information for the specific storage device. Use the disk unit reference code listed
below for service information entry.
432x 102E, 660x 102E, 671x 102E (see System Reference Codes)
9337 7xx0, 8xx0, Dxx0, Exx0 (x can be a number from 0 through 8)
This ends the procedure.
0009: The procedure to restore a disk unit from the tape unit did not complete. Continue with the disk
unit exchange recovery procedure (see Disk service support in Recovery procedures).
This ends the procedure.
000A: There is a problem with a disk unit subsystem. As a result, there are missing disk units in the
system.
Perform the following:
1. Select DST using Function 21 (see Control Panel Functions in the iSeries
(TM)
Service Functions
information).
2. On the Service Tools display, select Start a Service Tool —> Product activity log —> Analyze log .
3. On the Select Subsystem Data display, select the option to view All Logs .
Note: You can change the From: and To: Dates and Times from the 24-hour default if the time that the
customer reported having the problem was more than 24 hours ago.
4. Use the defaults on the Select Analysis Report Options display by pressing Enter .
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iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and
Isolation