IBM iSeries Series, Hardware Problem Analysis And Isolation

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a. Power off the system or the expansion tower (see Power on/off the system and logical partitions).
b. Remove the I/O card you installed in step 7 (See page 190) of this procedure and install the
original I/O card.
Note: Do not power on the system or the expansion tower now.
A device connected to the I/O card could be the failing item. Go to “SDIOP-PIP16,” step 9 (See page
193) to continue isolating the problem.
This ends the procedure.
SDIOP-PIP16: For use by authorized service providers.
Use this procedure to isolate failing devices that are identified by FI codes FI01105, FI01106, and FI01107.
During this procedure, you will remove devices that are identified by the FI code, and then you will perform
an IPL to determine if the symptoms of the failure have disappeared, or changed. You should not remove
the load-source disk until you have shown that the other devices are not failing. Removing the load-source
disk can change the symptom of failure, although it is not the failing unit.
1. If the system has logical partitions, perform this procedure from the logical partition that reported the
problem. To determine if the system has logical partitions, go to Determine if the system has logical
partitions, before continuing with this procedure.
2. Use the Hardware Service Manager (HSM) verify function (use DST or SST), and verify that all tape
and optical units attached to the SCSI bus (identified by FI01105, FI01106, or FI01107) are operating
correctly. See Verification Procedures in the iSeries Service Functions information.
Note: Do not IPL the system to get to DST.
3. Choose from the following options:
v
If verification was successful for all tape and optical units, then go to step 5 (See page 192).
v If any tape or optical device could not be verified, or if it failed verification, then exchange the
failing item. See the Remove and replace procedures, and continue with the next step.
4. Use the Hardware Service Manager (HSM) verify function (use SST or DST) and verify that the
exchanged item is operating correctly. See the Verification Procedures in the iSeries Service
Functions information.
Was the verification successful?
v
No: Replace the exchanged device with the original. See the Remove and replace procedures, and
continue with the next step.
v Yes: The newly exchanged tape or optical device was the failing item.
This ends the procedure.
5. Perform an IPL to DST. See Performing an IPL to DST in the iSeries Service Functions
information.
Does an SRC appear on the control panel?
v
No : Continue with the next step.
v Yes : Go to step 8 (See page 193).
6. Does one of the following displays appear on the console?
v Disk Configuration Error Report
v
Disk Configuration Attention Report
v Disk Configuration Warning Report
v
Display Unknown Mirrored Load-Source Status
v Display Load-Source Failure
192
iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and
Isolation