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SIMMs and Hard Drives . . . . . . . . . . . . . . . . . . . . . 113
Removing the Side Cover
. . . . . . . . . . . . . . . . . . . 113
Installing a SIMM
. . . . . . . . . . . . . . . . . . . . . . 114
Installing a Hard Drive . . . . . . . . . . . . . . . . . . . . . 115
Reinstalling the Side Cover . . . . . . . . . . . . . . . . . . . 116
Network Interface Cards . . . . . . . . . . . . . . . . . . . . . 117
Installing a Network Interface Card . . . . . . . . . . . . . . . . 118
The Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . 120
Installing The Duplex Unit
. . . . . . . . . . . . . . . . . . . 120
Removing the Duplex Unit . . . . . . . . . . . . . . . . . . . 123
The 500-Sheet Paper Tray . . . . . . . . . . . . . . . . . . . . 125
Installing 500–Sheet Paper Trays. . . . . . . . . . . . . . . . . 125
Removing 500–Sheet Paper Trays . . . . . . . . . . . . . . . . 129
The Envelope Tray . . . . . . . . . . . . . . . . . . . . . . . 131
Installing the Envelope Tray. . . . . . . . . . . . . . . . . . . 131
Removing the Envelope Tray . . . . . . . . . . . . . . . . . . 131
The 2000-Sheet Input Drawer . . . . . . . . . . . . . . . . . . . 131
Installing the 2000-Sheet Input Drawer. . . . . . . . . . . . . . . 132
Removing the 2000-Sheet Input Drawer . . . . . . . . . . . . . . 138
Chapter 9. Configuring Printer Network Addresses . . . . . . . . . . 141
Setting IP, Subnet Mask, and Gateway Addresses
. . . . . . . . . . . 141
Setting the Locally Administered MAC Address (LAA) . . . . . . . . . . 142
Appendix A. Troubleshooting . . . . . . . . . . . . . . . . . . 143
Troubleshooting Checklist
. . . . . . . . . . . . . . . . . . . . 143
Appendix B. Print Quality Problems . . . . . . . . . . . . . . . . 149
Print Is Too Light . . . . . . . . . . . . . . . . . . . . . . . . 150
Toner Spots on the Print . . . . . . . . . . . . . . . . . . . . . 150
Repetitive Marks on the Print . . . . . . . . . . . . . . . . . . . 151
Random Deletions or Light Areas on the Print . . . . . . . . . . . . . 151
Vertical Marks on the Print . . . . . . . . . . . . . . . . . . . . 151
Vertical Bands of Deletions or Light Areas on the Print . . . . . . . . . . 152
Entire Print is Black. . . . . . . . . . . . . . . . . . . . . . . 152
Entire Print Is Blank
. . . . . . . . . . . . . . . . . . . . . . 152
White Spots Within Black Image Area . . . . . . . . . . . . . . . . 153
Printed Image Rubs Off or Smears . . . . . . . . . . . . . . . . . 153
The Print Is Damaged . . . . . . . . . . . . . . . . . . . . . . 153
The Printed Image Is Blurred . . . . . . . . . . . . . . . . . . . 154
Appendix C. Printer Messages . . . . . . . . . . . . . . . . . . 155
Status Messages
. . . . . . . . . . . . . . . . . . . . . . . 155
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . 160
Appendix D. Specifications and Repackaging . . . . . . . . . . . . 167
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . 167
Cartridge Specifications . . . . . . . . . . . . . . . . . . . . . 168
Repackaging the Printer . . . . . . . . . . . . . . . . . . . . . 168
Appendix E. Repair Inventory Worksheet . . . . . . . . . . . . . . 173
Customer Information . . . . . . . . . . . . . . . . . . . . . . 173
Inventory Checklist . . . . . . . . . . . . . . . . . . . . . . . 173
Appendix F. Notices . . . . . . . . . . . . . . . . . . . . . . 175
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . 175
Contents
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Summary of Contents for InfoPrint 20
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