IBM E027SLL-H - Tivoli Monitoring - PC, Troubleshooting Manual

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Table 11. Uninstall OS command
Windows UNIX-based systems
LCF_BINDIR\\..\\TME\\ITMUpgrade
\\ITMUpgradeManager\\setup. LCF_BINDIR/../TME/ITMUpgrade/
ITMUpgradeManager/uninstall.sh
Contact IBM Software Support if you cannot uninstall the agent. See Chapter 2,
“Logs and data collection for troubleshooting,” on page 5 for information on what
types of data to collect before contacting Support. See the IBM Support Portal
(http://www.ibm.com/support/entry/portal/software).
Prompted to uninstall a database that was not running during
uninstallation
During uninstallation, when prompted for the DB2 user name and password to
remove the Tivoli Enterprise Portal Server from the DB2 database, you were
prompted with the following question:
Would you like to delete the Tivoli
Enterprise Portal MSSQL/MSDE Database
.
The Microsoft MS SQL Server database was not running and the portal server is
installed and configured with a DB2 database and not an MS SQL Server database.
It is likely that the system you are using at one time had an MS SQL Server
database installed that was not properly uninstalled. It does not matter whether
the database is running or not; if the data source exists you will be asked the
question, and if you answer yes there will be an attempt to remove the database.
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IBM Tivoli Monitoring: Troubleshooting Guide