IBM E027SLL-H - Tivoli Monitoring - PC, Troubleshooting Manual

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Unable to send situation events from the hub
monitoring server to Netcool/OMNIbus .
. . 233
Event status updates in Netcool/OMNIbus are
not forwarded to Tivoli Monitoring .
. . . . 235
Monitoring events in Netcool/OMNIbus do not
have expected values for the Summary attribute
or other attributes set by the IBM Tivoli
Monitoring probe rules .
. . . . . . . . 239
After an event is cleared in Netcool/OMNIbus,
the event's severity is changed back to its
original severity
. . . . . . . . . . . 241
Tivoli Enterprise Console integration
troubleshooting.
. . . . . . . . . . . . 242
General event synchronization troubleshooting . . 242
Editing the default destination server
information from the command line does not
work .
. . . . . . . . . . . . . . 242
tacmd refreshTECinfo -t all shows no results on
console
. . . . . . . . . . . . . . 243
Changing the TCP/IP timeout setting on your
event server .
. . . . . . . . . . . . 243
Chapter 15. Tivoli Common Reporting
troubleshooting . . . . . . . . . . 245
Locations of log files . . . . . . . . . . . 245
Java out of memory error after installation . . . 245
Running OS Cognos Reports with Tivoli Common
Reporting 2.1.1 on 64-bit AIX 6.1 results in error
DPR-ERR-2056 .
. . . . . . . . . . . . 246
Displaying data for Situations History report
results in error .
. . . . . . . . . . . . 247
Date and time format in IBM Tivoli Monitoring OS
Agents reports not localized
. . . . . . . . 247
Prompted to select report type when installing
reports with CLI .
. . . . . . . . . . . 247
Cognos Query Studio displays Japanese text within
the Thai web browser
. . . . . . . . . . 247
The prompt page of a Cognos report within the
Tivoli Common Reporting tool displays strings that
are not translated .
. . . . . . . . . . . 247
The generated report displays an incorrect date
and time format
. . . . . . . . . . . . 247
The generated report does not display report
legend.
. . . . . . . . . . . . . . . 248
Receive a 'statement is too long' error message
when running a report .
. . . . . . . . . 248
Running COGNOS reports against a DB2 database
is slow
. . . . . . . . . . . . . . . 248
Cognos reports are displayed as a blank page . . 248
You are missing drivers after the Tivoli Common
Reporting installation.
. . . . . . . . . . 248
Documentation for the base agents . . . . . . 249
The report fails to generate because the SQL query
was not valid .
. . . . . . . . . . . . 249
Message “SQL Statement does not return a
ResultSet object” displayed .
. . . . . . . . 250
Your report fails to generate with unexpected error
messages displayed .
. . . . . . . . . . 250
The generated report displays the message “SQL
Error” .
. . . . . . . . . . . . . . . 251
The report fails with a SQLSTATE:22003 arithmetic
overflow error .
. . . . . . . . . . . . 251
No data is plotted in graph, or some columns in
the table are blank.
. . . . . . . . . . . 252
The generated report displays the message “The
requested data is not available” .
. . . . . . 253
You receive the message “serverName is unknown
host” .
. . . . . . . . . . . . . . . 253
You receive the message “Empty Data Set” . . . 254
Chapter 16. Tivoli Audit Facility
troubleshooting . . . . . . . . . . 255
Audit Log workspace shows only 100 of the most
recent audit records .
. . . . . . . . . . 255
Audit Log workspace does not display records
before the latest component startup .
. . . . . 255
Appendix. IBM Tivoli Monitoring
processes . . . . . . . . . . . . . 257
Documentation library . . . . . . . 259
IBM Tivoli Monitoring library . . . . . . . . 259
Documentation for the base agents . . . . . 260
Related publications . . . . . . . . . . . 261
Other sources of documentation . . . . . . . 261
Support information . . . . . . . . 263
Notices . . . . . . . . . . . . . . 267
Glossary . . . . . . . . . . . . . 271
Index . . . . . . . . . . . . . . . 285
Contents
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