IBM E027SLL-H - Tivoli Monitoring - PC, Troubleshooting Manual

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Chapter 10. Monitoring agent troubleshooting
Review the monitoring agent troubleshooting topics for descriptions of problems
you might experience with the monitoring agent deployment tool and monitoring
agents.
If you do not find the resolution to a problem you experience with a monitoring
agent, refer to the agent-specific user guide.
Command-line interface
Review the command-line interface troubleshooting descriptions for help with
tacmd usage.
The
tacmd executeaction
command fails for certain take actions
For certain action commands, the tacmd ExecuteAction command fails with the
following error message: KUICXA029E: The execution of the take action
ActionName failed in all the managed systems. This failure occurs when the
following ExecuteAction options are specified:
v
-e | --stderr
v
-o | --stdout
v
-r | --returncode
v
-l | --layout
v
-p | --path
Certain action commands must be handled by specialized agent command handler
functions. These include all action commands that are prefixed by a combination of
the associated agent's two character product code (pc) and a colon (:) (for example,
UX: ). These take actions must never be run with any of the listed ExecuteAction
options, otherwise the
tacmd ExecuteAction command fails.
To understand if an action has a prefix, run the
tacmd viewaction
command and
view the action's Command details. For example, the UNIX AMS Stop Agent take
action command has a UX: prefix.
tacmd viewaction -n "AMS Stop Agent" -t ux
Action Name: AMS Stop Agent
Action Type: UNIX OS
Description: Kux:KUX6065
Command
: UX:AMS_Stop_Agent
"&KCA_UX_Agent_Active_Runtime_Status.PAS_Agent_Name"
"&KCA_UX_Agent_Active_Runtime_Status.Process_Name"
&KCA_UX_Agent_Active_Runtime_Status.Process_IDKey
: KUX_1212721981813
OS agents
Review the OS agent entries for a description of configuration and usage problems
and how to resolve them.
© Copyright IBM Corp. 2005, 2012
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