IBM 3745 Series, Installation And Maintenance Manual

Page: 82 / 270

MAP (continued)
003 (continued)
Is the screen scrambled?
Yes No
004
Go to Step 006.
005
This symptom can appear after screen resolution change perform the following:
1. Power OFF then power ON the service processor.
2. As soon a square block appears in the top left hand corner of the display
screen, press simultaneously the Alt and F1 keys.
3. Press F3 key to recover the VGA mode.
If that does not solve your problem go to “MAP: Service Processor
Troubleshooting” on page 3-2.
006
Is the service processor IML complete with MOSS-E View window displayed?
Yes No
007
Is there a message SYSxx-xxxxx (OS/2 message) displayed on screen?
Yes No
008
Go to “MAP: Service Processor Troubleshooting” on page 3-2.
009
Call support for assistance.
010
Is the keyboard and/or the mouse locked?
Yes No
011
Go to Step 019 on page 2-9.
012
¹
Check that the mouse cable is properly plugged into the rear of the service
processor.
(Step 012 continues)
2-8
3745-XXA 2-8 3746-9X0: 6563 SPIM