IBM 3745 Series, Installation And Maintenance Manual

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Chapter 6. CE Leaving Procedure
Check List
1. Check that:
a. The service processor is properly installed.
b. All the cables previously removed are properly connected.
c. The service processor IML is complete with MOSS-E View window
displayed.
d. The 374X units are connected to the service processor.
¹
For 3745 check the control panel code.
¹
For 3746-9xx check that the Service Processor not accessible digit if
OFF on the 3746-9xx control panel.
2. At the beginning of the problem determination, did you modify the "Remote
Support Facility" parameters, using the procedure described in the Maintenance
Information Procedure for 3745 and 3746-900, or in the Service Guide for
3746-950?
Yes Go to Step 3.
No Go to Step 13.
3. On the "MOSS-E VIEW" window, double click on the service processor icon.
4. The "Service Processor Menu" window is displayed.
5. Click on the "Configuration Management" option.
6. Double click on the "Manage Remote Operations" option.
7. On the "Remote Operation Management" window, select the "Remote
operations authorization" option and click on "OK".
8. On the "Remote Support Facility" window, select the two following options:
¹
"Enable Remote Support Facility"
¹
"Generate alerts"
and click on "OK".
9. Click on "Cancel" to return to "Service Processor Menu", then click on
"Function" and "Exit" to return to the "MOSS-E View" window.
10. On the "MOSS-E VIEW" window, click on "Program" in the action bar.
11. Click on "Log off MOSS-E".
12. Continue with Step 13.
13. You should use the following list to ensure that the machine is in suitable
condition for customer operation and that call information is recorded.
a. If previously, you have worked on 3745 or 3746, be sure to have restore
them at a correct status for customer application (MOSS online, 3746
online, FRU active in CDF-E).
b. Ask the customer to restart his application.
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Copyright IBM Corp. 1999
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