6
Troubleshooting
CA UTION
● If the UPS is faulty, alarm information is displayed on the LCD. The UPS can be
powered on only after critical alarms are handled. Failing to do so may escalate
faults or damage the equipment.
● Do not clear alarms by reseating modules.
● Remove a faulty module after confirming that it needs to be replaced. After
removing the module, do not insert it into the UPS again.
NO TICE
● After a UPS finishes troubleshooting and is started, if the LCD continues
displaying alarm information, choose System Info > Alarms > Clear Faults to
clear the alarm and then start the inverter.
● When batteries reach EOD, the battery switch in the BCB box trips if the BCB
box is configured. To restore battery discharge, turn on the battery switch in the
BCB box.
● To restore battery discharge after batteries reach EOD, use one of the following
methods: 1. Switch to another battery string. Ensure that each battery has a
voltage greater than the EOD voltage and 11.3 V/cell. 2. Restore the mains
power supply to start the inverter. Turn on the battery switch and charge
batteries until each battery has a voltage greater than the EOD voltage and
11.3 V/cell.
For details about how to rectify common faults, see
. If any
unmentioned faults occur, see the alarm list or contact technical support.
UPS5000-E-(30 kVA–120 kVA)-FM
User Manual
6 Troubleshooting
Issue 03 (2022-01-30)
Copyright © Huawei Technologies Co., Ltd.
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