HP Media Vault mv5020, User Manual

Page: 182 / 212

Version 12-
174
•
Multiple DHCP devices are on the network.
Verify that there is only one DHCP server on the network - VOIP devices
often are DHCP servers.
•
Accessing the server through the URL while behind the same router has
known issues.
Access the server through the local name (Photo Webshare in Control
Center) and use the URL when outside the network.
•
Upnp not supported by router.
Enable port forwarding for ports 80 and 443 to the server's IP address.
iTunes Troubleshooting Tips
In this section we will cover:
iTunes aggregator does not appear to be working. on page 12-174
Song selection from the server is not updating with new additions. on
page 12-174
Podcasts not showing in playlist. on page 12-175
iTunes Aggregator does not Appear to be Working
•
No music in iTunes library.
Add music to library.
Check C:\Program Files\Hewlett-Packard\Media Aggregator.txt.
•
Accounts may not match or guest account disabled.
Fix account synchronization.
Song Selection from the Server is not Updating with new
Additions
Server has not refreshed yet.
•
Wait for the Server to synchronize.
•
Click on eject button on the Server bar.