25 Troubleshooting the storage system.................................................... 313
Correct values for the storage system IP address.............................................. 314
DHCPv4 configuration for storage systems........................................................314
IP address being used by other storage systems or hosts.................................. 314
TCP/UDP port filtering being performed on the network switch.......................... 315
Searching storage system across IPv6 routers...................................................315
Troubleshooting Hitachi Device Manager - Storage Navigator...................................330
Network cannot connect to the maintenance utility........................................... 339
Maintenance Utility window is blank when it opens in Internet Explorer.............. 339
Maintenance Window is blank when it opens in Google Chrome......................... 339
Contents in the Maintenance Utility window appear to be corrupt....................... 340
Forcing browser refreshes of the Maintenance Utility window............................. 341
Update Firmware window cannot be displayed.................................................. 342
Duplicate maintenance utility windows appear in Internet Explorer.....................342
Duplicate maintenance utility windows appear in Google Chrome....................... 342
Request to download a file during firmware upgrade using Internet Explorer.......343
Request to download a file during firmware upgrade using Google Chrome......... 343
Error when exporting the audit log or backing up user account information.........343
Checking the event log when NAS modules are installed......................................... 381
Turning the storage system on or off using the maintenance utility.......................... 388
Ready LED does not go on or Ready LED went on and then off.......................... 390
Troubleshooting related to SMI-S provider startup setting........................................391
11
Service Guide for VSP Gx00 and VSP Fx00 Models
Summary of Contents for Virtual Storage Platform F400
Page 4: ...4 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 22: ...22 Preface Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 106: ...106 Replacing storage system components Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 140: ...140 Replacing a fan Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 146: ... CBLM CBLH 146 Replacing a power supply Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 160: ...160 Replacing a power supply Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 198: ...6 Click Block 198 Replacing cache memory Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 250: ...250 Replacing a SAS cable Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 260: ...260 Replacing cache flash memory Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 268: ...268 Replacing a LAN blade Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 278: ...278 Replacing a backup module Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 284: ...284 Replacing a PCIe module Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 296: ...296 Replacing a PCIe cable connector Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 302: ...302 Replacing a PCIe cable Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 312: ...312 General maintenance Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 397: ...Warning labels on the storage system 397 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 405: ...Warning labels on the storage system 405 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 412: ...412 Warning labels on the storage system Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 417: ...Service Guide for VSP Gx00 and VSP Fx00 Models ...