General troubleshooting
Correct values for the storage system IP address
Set appropriate value IP address, subnet mask, and default gateway settings
for the storage system for your environment.
IPv4 default value
Controller 1:
Controller 2:
IP Address: 192.168.0.16
Subnet Mask: 255.255.255.0
Default gateway: 0.0.0.0
Controller board 2:
IP Address: 192.168.0.17
Subnet Mask: 255.255.255.0
Default gateway: 0.0.0.0
IPv6 default value
Controller 1:
IP Address: Auto
Controller 2:
IP Address: Auto
DHCPv4 configuration for storage systems
The storage system can be configured to use the DHCPv4 server protocol.
When using the DHCPv4 server, configure the storage system to use a static
IP address.
If the storage system does not receive an IP address from a DHCP server
when it is configured for DHCP, Hitachi Device Manager - Storage Navigator
cannot connect to the storage system. Contact your network administrator,
and review the DHCPv4 server settings.
Default value
DHCPv4: Off (Static IP Address)
IP address being used by other storage systems or hosts
If the storage system is using the same IP address is used by other devices,
Hitachi Device Manager - Storage Navigator cannot connect to the storage
system.
Assign an IP address to the storage system that is not used by another
device.
314
Troubleshooting the storage system
Service Guide for VSP Gx00 and VSP Fx00 Models
Summary of Contents for Virtual Storage Platform F400
Page 4: ...4 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 22: ...22 Preface Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 106: ...106 Replacing storage system components Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 140: ...140 Replacing a fan Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 146: ... CBLM CBLH 146 Replacing a power supply Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 160: ...160 Replacing a power supply Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 198: ...6 Click Block 198 Replacing cache memory Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 250: ...250 Replacing a SAS cable Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 260: ...260 Replacing cache flash memory Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 268: ...268 Replacing a LAN blade Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 278: ...278 Replacing a backup module Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 284: ...284 Replacing a PCIe module Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 296: ...296 Replacing a PCIe cable connector Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 302: ...302 Replacing a PCIe cable Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 312: ...312 General maintenance Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 397: ...Warning labels on the storage system 397 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 405: ...Warning labels on the storage system 405 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 412: ...412 Warning labels on the storage system Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 417: ...Service Guide for VSP Gx00 and VSP Fx00 Models ...