Hitachi Virtual Storage Platform F400, Service Manual, Page: 338 / 418

Troubleshooting file-level access operations
Problem Cause Recovery
The Status lamp on the
main window turns red or
amber. When Event Log is
checked, the error related
to the network link is
shown. There is a problem with
the external servers (NIS,
LDAP, NFS Export Active
Directory, CIFS). Recover the external servers to normal
operation.
Link aggregation is not set
properly. Confirm that the same setting is used
between the NAS module and the client
PC to be connected to the NAS module or
the switch. For more information about
setting link aggregation, see the Hitachi
Virtual Storage Platform Installation and
Reference Guide for your storage system
model.
The host or the client PC
cannot access the file
system There is a problem with
the external servers (NIS,
LDAP, NFS Export Active
Directory, CIFS). Recover the external servers to normal
operation.
The settings of the
external servers (NIS,
LDAP, NFS Export Active
Directory, CIFS) are
incorrect. Correct the external server settings. For
more information about setting the NIS
or LDAP directory service and sharing file
systems, see the Hitachi Virtual Storage
Platform Installation and Reference Guide
for your storage system model.
Troubleshooting the maintenance utility
Maintenance utility port numbers
Use the following table as a reference when changing port numbers for the
maintenance utility.
Port Number Description Can the port be closed?
80 Maintenance utility (HTTP) Yes
Use the maintenance utility.
161 SNMP (udp) No
443 Maintenance utility (HTTPS) No
1900 UPnP Yes
Requires upgrading firmware
before adjusting port access.
10500 MAPP connection No
31001 RAID Manager No
338 Troubleshooting the storage system
Service Guide for VSP Gx00 and VSP Fx00 Models