Troubleshooting code
Failure level
Recovery action
To confirm that the external
authentication relay serviced is
stopped normally, match it to
the troubleshooting code and
check that TREXAU000005 is
output.
TREXAU000005
INFO
Output when the External
authentication relay service
stops normally.
TREXAU000006
ERROR
An error occurred by stopping
the external authentication
relay service.
If the external authentication
relay service does not start
normally (TREXAU000002) at
the next start time, restart the
SVP.
If the condition does not
recover after restarting the SVP,
set up Device Manager -
Storage Navigator again.
TREXAU000007
ERROR
The external authentication
relay service is not started.
Select the appropriate storage
system from the
Storage
Device List
, stop it, and then
start it.
If the condition does not
recover, restart the SVP.
If the condition does not
recover after restarting the SVP,
set up Device Manager -
Storage Navigator again.
TREXAU000008
ERROR
The test communication to the
Hitachi Command Suite server
when setting the external
authentication link of the
Hitachi Command Suite server
failed.
The network setting of the
Hitachi Command Suite server
or the setting of the external
authentication can experience a
problem.
Check the setting of the Hitachi
Command Suite server.
TREXAU000009
ERROR
The connection with the Hitachi
Command Suite server failed
when performing the external
Troubleshooting the storage system
371
Service Guide for VSP Gx00 and VSP Fx00 Models
Summary of Contents for Virtual Storage Platform F400
Page 4: ...4 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 22: ...22 Preface Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 106: ...106 Replacing storage system components Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 140: ...140 Replacing a fan Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 146: ... CBLM CBLH 146 Replacing a power supply Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 160: ...160 Replacing a power supply Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 198: ...6 Click Block 198 Replacing cache memory Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 250: ...250 Replacing a SAS cable Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 260: ...260 Replacing cache flash memory Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 268: ...268 Replacing a LAN blade Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 278: ...278 Replacing a backup module Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 284: ...284 Replacing a PCIe module Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 296: ...296 Replacing a PCIe cable connector Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 302: ...302 Replacing a PCIe cable Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 312: ...312 General maintenance Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 397: ...Warning labels on the storage system 397 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 405: ...Warning labels on the storage system 405 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 412: ...412 Warning labels on the storage system Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 417: ...Service Guide for VSP Gx00 and VSP Fx00 Models ...