The output format of logs is:
[Occurrence Date and Time] [Failure
Level] [Troubleshooting Code] [Service Name] [Log Content]
In the output format above:
• Occurrence date and time = date and time output in the following format:
YYYY/MM/DD hh:mm:ss.SS
• Failure level = one of the following failure levels:
INFO
: Reference information (start, termination log, and so on).
WARN
: Warning (configured values should be checked, service is
operating in the default status).
ERROR
: Service cannot start due to an error.
• Troubleshooting code = troubleshooting codes are output.
• Service name = service names are output.
• Log contents = message are output.
The following logs are output in their respective background services. Check
these logs to ensure that the initialization process for each background
service has completed normally and started. These logs will also show
whether errors have occurred while the service is running
[2015/01/01 13:00:00.000][INFO][TRSTNA000001][Web Application Server]
[Initializing]
2015/01/01 13:00:15.000][INFO][TRSTNA000002][Web Application Server] [Ready]
[2015/01/01 13:00:30.000][INFO][TRSTNA001001][Storage Navigator] [Initializing]
[2015/01/01 13:01:00.000][INFO][TRSTNA001002][Storage Navigator] [Ready]
The following section describes troubleshooting codes and appropriate actions
to take.
Storage Device List server
The following example is a normal log output:
[2015/03/18 15:40:50.372][INFO] [TRSDLS000001] [SDLSrv] [Initializing]
:
:
[2015/03/18 15:41:28.009][INFO] [TRSDLS000002] [SDLSrv] [Ready]
The following example is when a log output contains errors:
[2015/03/19 17:12:14.551][INFO ] [TRSDLS000006] [SDLSrv] [Stopping]
[2015/03/19 17:12:14.934][ERROR] [TRSDLS000011] [SDLSrv] [Stopping : System is
locked (SN:400001).]
Troubleshooting the storage system
345
Service Guide for VSP Gx00 and VSP Fx00 Models
Summary of Contents for Virtual Storage Platform F400
Page 4: ...4 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 22: ...22 Preface Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 106: ...106 Replacing storage system components Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 140: ...140 Replacing a fan Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 146: ... CBLM CBLH 146 Replacing a power supply Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 160: ...160 Replacing a power supply Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 198: ...6 Click Block 198 Replacing cache memory Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 250: ...250 Replacing a SAS cable Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 260: ...260 Replacing cache flash memory Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 268: ...268 Replacing a LAN blade Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 278: ...278 Replacing a backup module Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 284: ...284 Replacing a PCIe module Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 296: ...296 Replacing a PCIe cable connector Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 302: ...302 Replacing a PCIe cable Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 312: ...312 General maintenance Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 397: ...Warning labels on the storage system 397 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 405: ...Warning labels on the storage system 405 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 412: ...412 Warning labels on the storage system Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 417: ...Service Guide for VSP Gx00 and VSP Fx00 Models ...