Hitachi Virtual Storage Platform F400, Service Manual, Page: 339 / 418

Port Number Description Can the port be closed?
31002 RAID Manager No
Network cannot connect to the maintenance utility
If the network cannot connect to Maintenance Utility or the 32061-204002
error occurs while operating Maintenance Utility, check that the LAN cable is
not removed. If it is removed, connect the cable, and then restart the
operation. If the operation cannot recover:
• Log out, close your web browser, and then log in again.
• If it still cannot recover, enter the IP address of controller 1 or controller 2
in your web browser's address bar to log in to Maintenance Utility and
check the status of the storage system.
Maintenance Utility window is blank when it opens in Internet
Explorer
If the Maintenance Utility window shows no content when you open it in
Internet Explorer, even after waiting several minutes, use the following
procedure to add the
Maintenance Utility window to the trusted sites, and
then open the Maintenance Utility window again.
Procedure
1. In Internet Explorer, click Tools > Internet Options , and then click the
Security tab.
2. Click Trusted Sites > Sites .
3. Clear the Require server verification (https:) for all sites in this
zone check box.
4. Enter the IP address of controller 1 to Add this website to the zone
and click Add , and then click Close .
5. Add the IP address of controller 2 using the same method.
6. When returning to the Internet Options window, click OK to close the
window.
Maintenance Window is blank when it opens in Google Chrome
If the Maintenance Utility window shows no content when you open it in
Google Chrome, even after waiting several minutes, use the following
procedure to add the
Maintenance Utility window to the trusted sites, and
then open the Maintenance Utility window again.
Procedure
1. From the menu on the top of Google Chrome, click Settings .
2. Click Show advanced settings .
Troubleshooting the storage system 339
Service Guide for VSP Gx00 and VSP Fx00 Models