Failure
Recovery action
Device List will not run or cannot
register the storage system.
Collect the target files manually (see
The SVP is connected to the network
switch, but cannot access Device
Manager - Storage Navigator on the
SVP through the network switch.
Check that the network cable is connected securely.
Check that the network switch is not configured to block
the SVP connection.
Device Manager - Storage Navigator
cannot be installed because its files
and folders (for example,
C:\Mapp
)
were deleted.
Install Device Manager - Storage Navigator using the SVP
firmware media that corresponds to this version as the
version of Device Manager - Storage Navigator you want to
install.
The installation failed due to error
"21443-200027" and the error detail
code "1072" is displayed.
Install Device Manager - Storage Navigator again.
If the error occurs repeatedly, start the SVP again, and
then install Device Manager - Storage Navigator again.
Troubleshooting the SVP initial setting command
Failure
Recovery Action
The initial setting command was
executed but failed, and a message
was displayed.
Operate according to the message that has been displayed
in the initial setting command.
The initial setting icompleted normally.
However, the Storage Device List will
not run or cannot register the storage
system.
Check the status of the Device Manager - Storage
Navigator background services and take appropriate action
(see
Background service log on page 344
).
If using the maintenance port, a communication error
might occur in the SVP connected to the management
port. Check the network status of the maintenance port.
).
If the collection fails, collect the target files manually (see
Collecting dump files manually on page 380
).
Troubleshooting the Storage Device List
For messages that are not described in the following table, go to
<SVP
Installation Directory>\wk\supervisor\sdlist\help\
sdl_message.html
.
Message ID
Description
Recovery Action
21041-006002
Clicking the storage
system in the
Storage
Device List
window
caused the error, and
Hitachi Device Manager -
The default browser is not defined.
Specify your browser as the default
browser (refer to the documentation for
your browser) and retry.
Troubleshooting the storage system
331
Service Guide for VSP Gx00 and VSP Fx00 Models
Summary of Contents for Virtual Storage Platform F400
Page 4: ...4 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 22: ...22 Preface Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 106: ...106 Replacing storage system components Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 140: ...140 Replacing a fan Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 146: ... CBLM CBLH 146 Replacing a power supply Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 160: ...160 Replacing a power supply Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 198: ...6 Click Block 198 Replacing cache memory Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 250: ...250 Replacing a SAS cable Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 260: ...260 Replacing cache flash memory Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 268: ...268 Replacing a LAN blade Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 278: ...278 Replacing a backup module Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 284: ...284 Replacing a PCIe module Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 296: ...296 Replacing a PCIe cable connector Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 302: ...302 Replacing a PCIe cable Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 312: ...312 General maintenance Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 397: ...Warning labels on the storage system 397 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 405: ...Warning labels on the storage system 405 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 412: ...412 Warning labels on the storage system Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 417: ...Service Guide for VSP Gx00 and VSP Fx00 Models ...