Message ID
Description
Recovery Action
21542-008001
[Warning] was displayed in
the storage system icon.
Clicking [Warning]
displayed "21542-008001"
in Status.
A processing time-out has occurred in the
service associated with the error code. If
this error occurs repeatedly, refer to the
background service log and perform the
relevant coping method.
If the background service log does not
exist or the condition does not improve,
stop the service or reboot the SVP.
21542-008002
[Warning] was displayed in
the storage system icon.
Clicking [Warning]
displayed "21542-008002"
in Status.
An error occurred in the service
associated with the error code. Refer to
the background service log.
If the background service log does not
exist or the condition does not improve,
stop the service or reboot the SVP.
Troubleshooting during Hitachi Device Manager - Storage Navigator
operations
Failure
Recovery Action
After registering the storage system,
an error occurred while operating
Hitachi Device Manager - Storage
Navigator or Hitachi Device Manager -
Storage Navigator hangs.
Check the status of the Hitachi Device Manager - Storage
Navigator background services (see
). If a failure occurred in the background
service, perform the actions on the following row.
When using the maintenance port, a communication error
might occur in the SVP connected to the management port
due to the abnormal maintenance port status. Check the
network status of the maintenance port.
If the failure persists after taking the actions, collect the
dump files (see Collecting dump files from the
maintenance utility). If the collection fails, collect the
target files manually (see
Collecting dump files manually
).
After changing the registered user
account without stopping the services
of the registered storage system, the
20122-208003
error occurred while
using Hitachi Device Manager -
Storage Navigator.
Stop the service of the registered storage system in the
Storage Device List.
Click Edit to register the enabled
user account information again, and then start the service.
Other errors
Refer to the appropriate sections in the
Hitachi Device
Manager-Storage Navigator User Guide
:
•
Login errors
•
No-response errors
•
Incorrect display errors
•
UNIX operation errors
•
Other errors
•
Troubleshooting - Using Device Manager - Storage
Navigator secondary windows
334
Troubleshooting the storage system
Service Guide for VSP Gx00 and VSP Fx00 Models
Summary of Contents for Virtual Storage Platform F400
Page 4: ...4 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 22: ...22 Preface Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 106: ...106 Replacing storage system components Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 140: ...140 Replacing a fan Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 146: ... CBLM CBLH 146 Replacing a power supply Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 160: ...160 Replacing a power supply Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 198: ...6 Click Block 198 Replacing cache memory Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 250: ...250 Replacing a SAS cable Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 260: ...260 Replacing cache flash memory Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 268: ...268 Replacing a LAN blade Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 278: ...278 Replacing a backup module Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 284: ...284 Replacing a PCIe module Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 296: ...296 Replacing a PCIe cable connector Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 302: ...302 Replacing a PCIe cable Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 312: ...312 General maintenance Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 397: ...Warning labels on the storage system 397 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 405: ...Warning labels on the storage system 405 Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 412: ...412 Warning labels on the storage system Service Guide for VSP Gx00 and VSP Fx00 Models ...
Page 417: ...Service Guide for VSP Gx00 and VSP Fx00 Models ...