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6 – Testing & Troubleshooting
HD Link Installation & Operation Manual
Version 2, April 2010
Harris Corporation
6-9
Intraplex Products
●
System cannot read USB device
If the system cannot detect a USB device, perform these steps:
1.
Press Enter to return to the previous screen.
2.
Plug your USB device into another system or computer to check that the device is functioning
properly and the other system or computer can detect it; replace the USB device if the other
system or computer cannot detect it.
3.
Check that your USB device is formatted correctly. The HD Link system recognizes a FAT 16
USB format; a FAT 32 or NTSC format device would need to be formatted with a 2 GB or less
partition to register in this system.
4.
Plug a functioning, correctly formatted USB device firmly into the USB port on the HD Link
panel.
5.
With a
USB
command selected, press Enter for the system to read the USB device.
If this Troubleshooting section does not address your specific problem or if you have tried these
guidelines and still have difficulties, contact Harris Customer Support:
●
U.S., Canada, and Latin America: +1-217-222-8200 or●
Europe, Middle East, and Africa:
Asia and Pacific Rim: