Gilbarco Veeder-Root Encore S Enhanced FlexPay EMV CRING, Start-Up/Service Manual

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MDE-4771H Encore® S Enhanced FlexPay™ EMV® CRIND® Start-up/Service Manual · November 2019 Page 4-13
Troubleshooting Tamper Error Service
Troubleshooting Tamper Error
When starting up a FlexPay EMV CRIND unit and a screen shown in Figure 4-21 opens, the
software did not pass the internal check and must be replaced. This problem is commonly seen
if the FlexPay EMV CRIND is powered off in the middle of the yellow Software Update
screen (see
Figure 4-20 on page 4-12 ).
Figure 4-21: Tamper Screen
If the screen shown in Figure 4-21 opens, contact Gilbarco Technical Support at

1-800-743-7501 for further directions.
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