MDE-4771H Encore® S Enhanced FlexPay™ EMV® CRIND® Start-up/Service Manual · November 2019
Page 4-1
Replacing and Activating FlexPay EMV CRIND
Service
4 – Service
Replacing and Activating FlexPay EMV CRIND
Overview
FlexPay EMV CRIND display and FlexPay EMV CRIND keypad units, which are supplied
from the factory and are already mounted into the FlexPay dispenser, are already activated.
Thus, the activation process is not required.
Spare parts replacements for secure components (keypad, card reader, or display) requires the
FleyPay EMV CRIND to be activated before it can be placed into operation.
FlexPay units that are activated will power up with a BLUE screen before connecting to the
system controller. Units that are not activated will automatically power up with a GREEN
screen.
A menu option is also available briefly at power up, which allows the system to be
“Activated”.
The activation function is protected by a factory-calculated password that is different for each
FlexPay EMV CRIND, as well as for each time the function is accessed on each FlexPay EMV
CRIND.
The equipment that calculates the password is kept in a secure environment in a Gilbarco
maintenance facility. The process to generate a password is accessible to authorized
maintenance technicians only.
The FlexPay EMV CRIND display/FlexPay EMV CRIND keypad and card reader must be
securely mounted before commencing the process.
Unbolting a FlexPay EMV CRIND keypad/FlexPay card reader or keypad from a system that
has been activated will automatically deactivate the system.
