adyen Verifone VX675 User Manual Download | Manualshive

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Page | © 2016 Adyen BV | Confidential

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VX675 User Manual

Date: 28/11/16

Version

1.0.0

Copyright © Adyen B.V. 2016

Simon Carmiggeltstraat 6 - 50
1011 DJ Amsterdam
The Netherlands

www.adyen.com

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Summary of Contents for Verifone VX675

Page 1: ...VX675 User Manual Date 28 11 16 Version 1 0 0 Copyright Adyen B V 2016 Simon Carmiggeltstraat 6 50 1011 DJ Amsterdam The Netherlands www adyen com ...

Page 2: ...Boarding the terminal VX675 6 2 1 Boarding with the Adyen App 6 3 Basic functionality VX675 6 3 1 EMV Chip Transaction 6 3 2 Magnetic Stripe Transaction 7 4 Special payment functions menu 8 4 1 Normal payment 8 4 2 Manual entry payment 8 4 3 Refund 8 5 Maintenance VX675 8 5 1 Inspecting device security VX675 8 5 2 Replacing paper rolls VX675 9 6 Admin menu VX675 10 6 1 Admin menu functions VX675 1...

Page 3: ...8 Troubleshooting and support VX675 14 8 1 In case of a malfunction 14 8 2 Request assistance 14 ...

Page 4: ... use the Verifone VX675 payment device VX675 Getting started VX675 Verifone VX675 Supported payment cards Provided components VX675 payment terminal Power Cord Plug EU 2x ADYEN Receipt roll Installing the paper roll on the VX675 Set up your device correctly before you start using ...

Page 5: ... Pull paper up past the glue residue Close the paper rollover gently allowing a small amount of paper to extend outside the printer door Turning on and turning off the VX675 Turning on the VX675 Hold until the terminal displays the startup screen Turning off the VX675 Hold The device will beep repeatedly and then power down Connecting the VX675 to your wireless network Ensure the VX675 fully charg...

Page 6: ... Choose and make a note of the terminal s IP address Network config Open the Adyen App on your mobile device Tap Add New Device Choose WIFI Enter the IP address of the terminal Tap to begin the boarding process Add device During the boarding process the terminal reboots After the process is complete the terminal is ready to use See to get information on processing payments Basic Functionality Basi...

Page 7: ...emove the card until prompted to do so or the transaction will be void After the authorization is approved the terminal displays and the card may be removed Approved Magnetic Stripe Transaction Initiate a transaction via your App or Cash Register If the terminal is in standalone mode press on the screen enter the amount and then Start press the key After the terminal is ready swipe the magnetic st...

Page 8: ... entry payment Choose this option to access the payment screen After entering an amount press You are prompted to input the and then the card expiry date PAN Refund Choose this option to perform a refund to a card Enter the amount you want to refund Press The transaction then follows the normal flow Maintenance VX675 Inspecting device security VX675 Adyen makes use of secure certified payment term...

Page 9: ...VX680 uses the following receipt paper Paper Roll Width 2 1 4 58mm Diameter 25 40mm Core Size 12mm Paper Roll Length 50 It is important you have sufficient stock of receipt paper as without receipt paper it is not possible to accept payments Paper is the merchant s responsibility Adyen does not sell paper Gently pull the latch located on the top of the terminal to unlock the paper roll cover Lift ...

Page 10: ...ue to extend outside of the printer cover Tear the paper off against the serrated plastic strip in the printer Admin menu VX675 To enter the terminal admin menu press 9 Enter the admin PIN code contact the Adyen POS Support Team The admin menu opens Admin menu functions VX675 Menu option Description Power off terminal Turns off Shuts down the terminal Print totals Only available on standalone term...

Page 11: ...ort Submit captures N A Network config View network configuration information such as IP address Gateway Netmask and DNS settings Posregister config Determines the connection to the POS cash register either HTTP serial or HTTP USB Show config Shows the following information Firmware version the terminal is running Merchant account the terminal is registered to Additional details Versions info Info...

Page 12: ...t gateway Pings the default gateway in the active configuration Use this option to test terminal connectivity to the Internet Pinging and can be especially handy because you can use them whether or BBC Google not your DNS resolves Ping www bbc com Pings the BBC web site home page Use this option to test terminal connectivity to the Internet Pinging and can be especially handy because you can use t...

Page 13: ...al Ports Single USB connector and Integrated Charging Printer Integrated thermal with graphics capabilities 18 lines per second 22 32 or 42 columns 40mm paper roll Wireless Modem 3G HSPA Protocols Application selects between asynchronous protocols Visa 1 Visa 2 and others and synchronous protocols Including ISO 8583 SDLC Security 3DES encryption Master Session and DUKPT key management VeriShield f...

Page 14: ...ss through access to ISO 14443 4 and MiFare card for direct host terminal based application access Troubleshooting and support VX675 In case of a malfunction Check our for articles that may help you find a solution for the issue troubleshooting section Request assistance Contact our First level support Provide the following information Merchant account PSP if applicable Terminal serial number ...

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