GE H48681XB, Service Manual

Page: 244 / 366

The following screen appears.
Figure 7-24 Autotester finished
10. Select the
“Save”
icon. The file will be saved in D:\Export\AutotesterScripts\*.*.
11. Press Alt + D to export system data and the needed logs. Operation see
Section 7.4.2.1 "Export
System Data (by pressing the ALT + D key)" on page 7-9
.
Note
The standalone recorded "Auto Tester" file makes only sense with the Alt + D log! To analyze the workflow
the exact date and time of occurrence needs to be documented!
12. If desired, save the script file also on DVD/CD. Therefore:
-
Insert an empty DVD/CD+R/RW in the Drive and select the
“Burn on CD”
icon.
-
Enter a Filename.
-
After the DVD/CD write is finished click the
OK
button.
13. Close the “Auto Tester” program.
7.7.1 Limitation of the Auto Tester
The following information will not be recorded. Depending on the moment the Auto Tester is activated, this
must be provided by the customer or the field engineer.
•
Which probe is in use and which probes are connected?
•
Which Mode is activated?
•
Which peripherals are connected (Dicom, Printer, etc..)?
Collected information from all steps above + exported system data and needed logs (Alt + D) can be sent to
the Make Center. With this information the Make Center can see how the customer is using the system and
reproduce potential failures.
Note
Providing all information at once will help the Make Center find the root cause and speeds up finding a
solution for the customer.
Diagnostics/Troubleshooting
7-18
Voluson E-Series Service Manual
KTD106657 Revision 2