Troubleshooting
362
Scan Driver/Printer Utility Problems
Problem
Action
(DocuPrint M105 f only)
Unable to retrieve the Address
Book data from the printer on the
Address Book Editor.
Ensure that your computer and the printer is properly connected with
the USB cable or Ethernet cable.
Ensure that the printer is turned on.
Ensure that the print driver is installed on your computer. (The
Address Book Editor retrieves the Address Book data via the print
driver.)
The TWAIN driver cannot
connect to the printer.
Ensure that your computer and the printer is properly connected with
the USB cable.
Check whether the printer is turned on. If the printer is turned on,
reboot it by turning the power switch off and then on again.
If a scan application is running, close the application once, restart the
application, and then try scanning again.
The scan driver has not been
registered on your computer and
cannot be accessed from the
Express Scan Manager.
Install the scan driver. If the driver is already installed, uninstall it and
then reinstall it.
Failed to scan your document on
the printer via the Express Scan
Manager.
Ensure that your computer and the printer is properly connected with
the USB cable.
Check whether the printer is turned on. If the printer is turned on,
reboot it by turning the power switch off and then on again.
If a scan application is running, close the application once, restart the
application, and then try scanning again.
Failed to create an image file via
the Express Scan Manager.
Ensure that there is sufficient space in your hard disk.
Uninstall the Express Scan Manager on your computer and then
reinstall it.
Failed to initialize the Express
Scan Manager.
Uninstall the Express Scan Manager on your computer and then
reinstall it.
Failed to execute the Express
Scan Manager.
Uninstall the Express Scan Manager on your computer and then
reinstall it.
An unexpected error occurred on
the Express Scan Manager.
Uninstall the Express Scan Manager on your computer and then
reinstall it.
Summary of Contents for DocuPrint M105 ab
Page 9: ...8...
Page 39: ...Specifications 38...
Page 55: ...Basic Operation 54...
Page 67: ...Printer Management Software 66...
Page 180: ...179 Scanning See also Express Scan Manager on page 64...
Page 277: ...Faxing DocuPrint M105 f Only 276...
Page 323: ...Using the Operator Panel Menus and Keypad 322...
Page 331: ...Troubleshooting 330...
Page 381: ...Troubleshooting 380...
Page 385: ...Maintenance 384 5 Close the document cover...
Page 390: ...389 Maintenance 6 Place the toner cartridge slowly on the sheets of paper spread in step 3...
Page 411: ...Contacting Fuji Xerox 410...