FS PBX-C301, User Manual, Page: 2 / 113

IP PBXs USER MANUAL
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I
Contents
1 Safety Notice .............................................................................................................................................................1
2 Overview ...................................................................................................................................................................2
2.1 Brief Introduction ....................................................................................................................................................................................... 2
2.2 Modules ........................................................................................................................................................................................................2
2.3 Mechanical Design ......................................................................................................................................................................................5
2.3.1 PBX-C301...........................................................................................................................................................................................................................................5
2.3.2 PBX-C302 and PBX-C503.............................................................................................................................................................................................................. 6
2.4 Key Features ................................................................................................................................................................................................ 8
2.5 Environmental Requirements ................................................................................................................................................................... 8
3 Getting Started .........................................................................................................................................................9
3.1 Quick Setup Wizard .....................................................................................................................................................................................9
4 Extensions ...............................................................................................................................................................15
4.1 Departments ............................................................................................................................................................................................. 15
4.2 IP Extensions ............................................................................................................................................................................................. 16
4.3 Analog Extensions ....................................................................................................................................................................................20
5 Inbound Control ..................................................................................................................................................... 22
5.1 IVR ...............................................................................................................................................................................................................22
5.2 Call Queue ..................................................................................................................................................................................................23
5.3 Time Conditions ........................................................................................................................................................................................ 26
5.4 Inbound Routes .........................................................................................................................................................................................28
5.5 Direct Routing ...........................................................................................................................................................................................29
5.6 Inbound Fax ...............................................................................................................................................................................................30
5.7 Blacklist ......................................................................................................................................................................................................31
6 Outbound Control ..................................................................................................................................................32
6.1 Trunks .........................................................................................................................................................................................................32
6.1.1 FXO/GSM Trunks...........................................................................................................................................................................................................................32
6.1.2 E1 Trunks......................................................................................................................................................................................................................................... 33
6.1.3 BRI Trunks........................................................................................................................................................................................................................................34
6.1.4 SIP Trunks........................................................................................................................................................................................................................................35
6.2 Dial Rules ................................................................................................................................................................................................... 38
6.3 Dial Permissions ........................................................................................................................................................................................39
6.4 Outbound Fax ........................................................................................................................................................................................... 41
6.5 PIN Sets ...................................................................................................................................................................................................... 41
7 Audio Library ..........................................................................................................................................................42
7.1 Music On Hold........................................................................................................................................................................................... 42
7.2 IVR Prompts ...............................................................................................................................................................................................42
7.3 Custom Prompts ....................................................................................................................................................................................... 43
8 Advanced Features .................................................................................................................................................44
8.1 Call Forward.............................................................................................................................................................................................. 44
8.2 Follow Me ...................................................................................................................................................................................................44
8.3 Wake Up Call ..............................................................................................................................................................................................45