IP PBXs USER MANUAL
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Call recordings to be checked here are for those extensions which had enabled call recording from the extension edit page.
Search criteria can be used to search call recordings are as follows.
Type
could be used to search the call recording according to outbound, inbound and internal calls.
Call From
could be used to search according to a specific caller’s number (optional).
Call To
could be used to search according to a specific callee’s number (optional)
.
Trunk Name
could be used to search according to the inbound/outbound trunk’s name (optional).
PIN Code
could be used only for those calls which are dialed out with PIN codes define in
PIN Set
(optional).
The searched recordings will be displayed in a list with some detailed information.
You may playback the recording by built-in web player by clicking on the
button.
Or you may click on the
button to download or click
to delete.
Call recordings can be managed only by the admin user from admin web UI. Operator user can only query and review the recordings but
cannot delete them.
11.2.2
Conference Recordings
Path:
Reports -> Call Recordings -> Conference Recordings
If the
conferences
had call recording enabled, the conference held will be recorded and conference recordings could be found for review
here.
In the
Conference Number
drop-down list you may specify the conference number and search for recordings of the specific conference
number only.
The searched recordings will be listed with detailed information of when the conference calls were started, the conference number and
the call/record duration. There are also the same options to playback, download and delete the recording files.