IP PBXs USER MANUAL
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numbers in turn until the user is contacted or the list is exhausted.
Before configuring Follow Me there are 2 advanced options you may want to know about.
Always Take Call
: If enabled the forwarded call will be answered directly by a destination number, if disabled, when the forwarded
call reaches the destination number, IPPBX system will give the destination number choices to decline or answer the call.
Record Caller Name
: Ask the caller to say his/her name and record the name, so it can be announced to each destination number.
Add a follow me feature like below.
Select the
Extension
which will be configured with Follow Me.
Ring Duration (Sec)
: To set the time in seconds to ring the extension before Follow Me process starts.
Follow Me List
: The list of numbers to be reached in order.
Number
and
Timeout (Sec)
: The number to be reached and the time to ring this number before trying the next one. If the number
is an external number, don’t forget to add a dial prefix in front of it.
Take the above settings as example, when extension 121 gets an incoming call, if it’s not answered in 30 seconds, the call will be
forwarded firstly to 122 and ring this extension for 30 seconds, if still not answered, it will try number 65302387 (9 is the dial prefix, not
part of the number) for another 30 seconds. If extension 122 answered the call then 65302387 will not be called. If the call didn’t answer
by any of the numbers listed in
Follow Me List
, the Follow Me process will end and the caller will be disconnected.
8.3
Wake Up Call
Path:
Telephony -> Advanced Features -> Wake Up Calls
Wake Up Call feature could be used to schedule reminders to the user extensions. Wakeup calls could be scheduled by admin user from
admin Web interface, by operator user from operator Web interface, or could be scheduled by extension users by dialing
Wake Up Call
feature codes
.
To schedule a wakeup call from admin user Web interface, please click on
button, in the popup window set the time of the
wakeup call and select the extension/extensions to be called at the scheduled time point.