IP PBXs USER MANUAL
www.fs.com
62
10
Feature Codes
Path:
Telephony -> Feature Codes
Feature codes can be dialed from user extensions to enable and disable certain features or to achieve some call features. For example,
enable and disable call forward, transfer incoming calls, check voice messages, etc.
Feature codes could be modified if necessary but please ensure all feature codes you wish to change will not conflict with other existing
ones.
10.1
Voicemail feature codes
Dial *60 and you will enter the main menu of voicemail feature, by specifying the extension number and voicemail password of the
required extension then you can check its voicemail and you can do this for any extension by following the system voice guidance.
By dialing *61 from an extension and entering the voicemail password for this extension you can follow the voice guidance to check
voicemail of your own extension. Or alternatively, you can configure some advanced options for your voicemail box.
10.2
Call Pickup feature codes
Call pickup feature codes allow users to pick up calls that are not directed to them by dialing a feature code *8 or **.
If there’s an incoming call ringing on an extension that belongs to your department, you may dial the general call pickup feature code *8
(end with #) to pick up the call. While if there are 2 ringing extensions in your department, by dialing *8 will pick up the first incoming call.
If you need to pick up the second incoming call or if you don’t know which call came first, you may use direct call pickup feature code.
Direct call pickup feature code could be used to pick up an incoming call on a specific extension, no matter the extension is from the
same department or from another department. Just dial ** following by the extension number (end with #) you’ll be able to pick up the
incoming call on that specific extension.
10.3
Call Parking feature codes
Call parking feature allows anyone who has received a call to park the call on an extension, allowing any other user to access the parked
call.