IP PBXs USER MANUAL
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5.4
Inbound Routes
Path:
Telephony -> Inbound Control -> Inbound Routes
The Inbound Routes settings tell your IPPBX system where to send those inbound calls coming in from the trunks. Calls can be sent to a
variety of destinations, including extensions, departments (ring groups), call queues, IVRs, DISAs, conferences, paging groups, voicemail,
fax, etc.
Office Closed
is an extending of time conditions, you can manually activate Office Closed by feature code. This feature allows much
more flexible time conditions to be temporarily applied for the offices which may have some unscheduled businesses and activities off
the time table of the time conditions. For the Office Closed feature codes and instructions, please refer to
Feature Codes
.
Office Closed Destination
is the destination of the inbound calls to be directed to while Office Closed timing is activated. You may
select the destination per your requirements.
The Inbound Routes are configured per each trunk. You may set different inbound destinations for different trunks.
Please click on
button to configure inbound routes for each trunk.
In the Inbound Destination field select a desired inbound destination for inbound calls from this trunk.
Distinctive Ringtone
is optional, if needed, you may specify the ringtone name of the phone, so when the callers call in from this trunk
the phone will ring this specific ringtone. It requires the phone support distinctive ringtone feature.
This is how you configure inbound routes for a trunk, you may configure the same inbound routes for other trunks or use different
inbound route settings per your requirements.