Evolis AV1H0000BD Service Manual Download Page 265

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Service Manual_AVA1_ENG-20220922_I

265

LOADING CARDS PROBLEMS

Check the card thickness gauge setting

Incorrect setting of the card thickness gage can lead to loading problems. We advise to check the card
thickness in order to set the gauge correctly.

Clean the printer

Cleaning the printer may resolve loading problems due to excessive amounts of dirt in various parts of
the internal items.

Check card compatibility

Check that the dimensions and their composition is compatible with the printer.

Check the feeder is compatible with the size of the feeding roller.

Check the sensors

Check the card feeder

A damaged feeder can lead to loading problems.

Summary of Contents for AV1H0000BD

Page 1: ...Service Manual_AVA1_ENG 20220922_I 1 AVANSIA SERVICE MANUAL...

Page 2: ...mponents and functions 12 Cassette Handling Good Practices 14 Image printing process 15 Primary Transfer Feed Roller Platen Roller 15 Ink Ribbon 16 Transfer Film 16 Initial Operation of Ink Ribbon and...

Page 3: ...t 97 SPARES PART LIST 98 PARTS REPLACEMENT RECOMMENDATION 99 AVANSIA PRINT CALIBRATION 100 Test Pattern X Print Position Adjustment 101 Test Pattern Y Print Density 102 Test Pattern Z Print Uniformity...

Page 4: ...replacement 203 MANUAL PRINTER CLEANING 206 Feeding roller cleaning 207 Flip over rollers cleaning 209 Transport rollers cleaning 212 Primary transfer rollers cleaning 215 Cleaning rollers cleaning 21...

Page 5: ...oller 260 Clear film 261 Card quality 261 EDGE LINE 262 Black stains on cards Ripoff 263 LOADING CARDS PROBLEMS 265 AVANSIA DRIVER SETTINGS 266 Graphics tabs functionalities 267 Color settings from Gr...

Page 6: ...notice supplied with your printer for warranty terms and conditions and limitations Environmental information Evolis is committed to helping the environment by reducing the energy consumption of its...

Page 7: ...number found on your printer Getting started The purpose of this user guide is to guide you step by step through your printer and how it works Take some time to read it to better understand your prin...

Page 8: ...he event that the printer is returned If the printer is returned without its original packaging and components are damaged in transit these components will no longer be covered by the warranty You wil...

Page 9: ...r 4 Front cover button 5 On off switch 6 Card output hopper 7 Card ejection slot 1 Card input feeder 2 Feeding roller 3 Trapdoor cover 4 Card case lock 1 Reject slot 2 Peripheral USB socket 3 Ethernet...

Page 10: ...0922_I 10 1 Card feeding wheel 2 Reverse feeding wheel 3 Cleaning roller 4 Cleaning tape cassette 5 Reverse wheel 6 Ink ribbon cassette 7 Transfer film cassette 8 Key holder Connecting the output hopp...

Page 11: ...control panel lights up showing the printer is working properly If the control panel does not light then either installation has not been carried out correctly or the printer is not working properly...

Page 12: ...nit card transferring unit card feeder unit cleaning unit flip section card stacker unit and a unit for mounting optional parts Card flow Transfer Film Ink Ribbon Transfert unit Unit color Name Primar...

Page 13: ...ouching the cleaning roller to the cards The cleaning roller collects dust and dirt that is removed from the cards and the cleaning tape removes them from the cleaning roller Periodic maintenance of t...

Page 14: ...position Otherwise when a reference post is torn it can create used roll winding issues badly spun used roll will pull ribbon film unevenly which will make film ribbon crease For instance creased ribb...

Page 15: ...dition to the Primary Transfer Feed Roller Platen Roller the Platen Lift Motor DM5 also controls the up and downmovement of the Film Nip Roller 1 Up position Primary Transfer Roller Platen Roller upwa...

Page 16: ...configuration of the Ink Ribbon 2 Detection level of the Ribbon Beginning Sensor SN9 1 2 Transfer Film Control description Regarding position control of the Transfer Film resolution is calculated by...

Page 17: ...tatus of the ribbon In addition if the end of the ribbon is detected the operation is stopped and error information is displayed on the operation panel to prompt the operator to replace the ribbon By...

Page 18: ...secondary transfer the Heat Roller maintains a temperature necessary for transfer In addition when one hour has passed in the standby state it stops the temperature control of the Heat Roller or turn...

Page 19: ...e Cleaning Roller 1 3 The cleaned card is fed to the Reverse Assembly 3 by Reverse Rollers 1 1 and 2 2 4 The Reverse Assembly 1 rotates and the card rotates 5 The card is fed to the print standby posi...

Page 20: ...the curling of the card The card is fed and ejected by the Card Feed Roller 5 step 13 8 In case of printing on the second side the card is fed to the Reverse Assembly 1 9 The Reverse Assembly 1 rotat...

Page 21: ...he second side is printed 12 The card is fed to the Decurl Assembly 3 by Card Feed Rollers 4 1 and 5 2 If there is a decurl setting the Decurl Plate 4 of the Decurl Assembly descends and corrects the...

Page 22: ...tween Normal Mode and User Mode In User Mode it is used to go up one level of the menu Keys In User Mode used to select menus and settings values SET Key Used to clear errors In User Mode this opens t...

Page 23: ...pressing the MENU key Mode Select is dis played on the LCD first line With the MENU key pressed down press the keys in the orderof After Service Mode is displayed on the LCD second line release the ME...

Page 24: ...return to normal mode If the MENU key on any top level menu is pressed Exit Menu is displayed Select YES with the or key and pressthe SET key Exit service mode and switch to normal mode Select NO to...

Page 25: ...Down Status Printer Setup Buzzer ON OFF Power Save Mode HEATER OFF PRINTER OFF Power Save Time max 60 minutes 5 to 60 Vertical Offset Print Pos VTC 22 to 22 Horizontal Offset Print Pos HRZ 20 to 20 I...

Page 26: ...RD1 CARD2 CARD3 Decurl Front 0 to 15 Decurl Back 0 to 15 Std card exit LEFT SIDE RIGHT SIDE Err card exit RIGHT SIDE LEFT SIDE Set card side STANDARD REVERSE Card eject side NOT SPECIFIED FRONT SIDE U...

Page 27: ...Density YMC Adj Density K Adj Density Hs Adj Density Po Adj Density UV Uniformity Adjust Lower Adjust Center Adjust Upper Wrinkle Adjust Wrinkle Sensor Check SN01 SN10 SN11 SN20 SN21 SN26 FAN1 FAN4 Co...

Page 28: ...Error Log Reset Original Count Printer Setup Parallel Print Card Empty Check Short Size Print Initialize Mode Language Peel Mode Revision Check Rbn Back Tension Ribbon Tension Platen Nip Duty Thermist...

Page 29: ...Connection DISCONNECT CONNECT Manual Card Position 20 to 15 Card Feed Test Chip Port 2 Connection DISCONNECT CONNECT Manual Card Position 20 to 0 External Box Connection DISCONNECT CONNECT Manual Card...

Page 30: ...ndicates latest errors key Decreases the index number indicates past errors Error CodeRate Overview Display of the frequency of every error Detail To display the frequency of every error 2nd line disp...

Page 31: ...07 13 08 Ink ribbon black panel position error Invalid ribbon 13 09 Ink ribbon empty redetection error Invalid ribbon 13 0A Ink ribbon empty mark error Invalid ribbon 13 0B Invalid ribbon 14 XX Ink ri...

Page 32: ...ndary transfer assembly card jam error multiple cards 37 XX Heat roller card jam error 38 XX REMOVE CARD FEEDER Feeder card jam error 39 XX 3A XX 3B XX FEEDER CARD JAM Feeder card delay jam error 3C X...

Page 33: ...RROR RFID PCB communication error 6A XX 6B XX 6C 01 CALL TECH SUPPORT Power supply off function error 6D XX Board error DSP 6E XX Board error FPGA 6F XX FIRMW DWNLD ERROR Board error FPGA 70 XX CALL T...

Page 34: ...SIA_ERR_LAMI_TEMPERATURE Lamination unit temperature error LAMINATION WARNINGS ERROR CODE WARNING MESSAGE DESCRIPTION C0 51 AVANSIA_DEF_LAMI_HOPPER_FULL Lamination hopper full warning C0 52 AVANSIA_DE...

Page 35: ...e card case 2 Check the reaction of the Card Sensor SN1 in the sensor check mode of the service mode page 27 3 Check replace the related harness cable connector and parts 04 01 Error Message Cover ope...

Page 36: ...No Ribbon Outline Ink ribbon empty error during initialization Detection Description The printer detected the ink ribbon empty during initialization Remedy Related parts Harnesses from the Ribbon Beg...

Page 37: ...Ribbon Supply Motor DM2 Main board Remedy 1 Check the following items of the ink ribbon cassette There is no damage in the ink ribbon cassette There is no breakage or improper winding of the ink ribbo...

Page 38: ...te There is no damage in the ink ribbon cassette There is no breakage or improper winding of the ink ribbon It is not empty The ink ribbon is properly set 2 Execute the sensor automatic adjustment in...

Page 39: ...nding of the ink ribbon It is not empty The ink ribbon is properly set 2 Make sure that ID key and the type of the set ink ribbon are identical 3 Execute the sensor automatic adjustment in the sensor...

Page 40: ...Beginning Sensor SN9 Main board Remedy 1 Check the following items of the ink ribbon cassette There is no damage in the ink ribbon cassette There is no breakage or improper winding of the ink ribbon...

Page 41: ...tection Description The printer detected the transfer film empty Remedy Related parts Harnesses from the Film Beginning Sensor 2 SN13 to the Main board Film Beginning Sensor 2 SN13 Main board Remedy 1...

Page 42: ...sage Film Wind up Outline Transfer film Detection Description Detected transfer film mounted during cleaning actions Remedy Related parts Remove the transfer film cassette 1A XX 1B XX Error Message Fi...

Page 43: ...to the Main board Harnesses from the Film Beginning Sensor 2 SN13 to the Main board Film Beginning Sensor 1 SN12 Film Beginning Sensor 2 SN13 Main board Remedy 1 Check the following items of the trans...

Page 44: ...he Main board Harnesses from the Film Beginning Sensor 2 SN13 to the Main board Film Beginning Sensor 1 SN12 Film Beginning Sensor 2 SN13 Main board Remedy 4 Check the following items of the transfer...

Page 45: ...pply Axis SN15 to the Main board Harnesses from the Film Wind Up Motor DM3 to the Main board Film Feed Length Sensor Supply Axis SN15 Film Wind Up Motor DM3 Main board Remedy 1 Check the following ite...

Page 46: ...s from the Card Sensor Cleaning Assembly Outlet SN2 to the Main board Harnesses from the Card Feed Motor Reverse Assembly PM2 to the Main board Harnesses from the Card Sensor Cleaning Assembly Outlet...

Page 47: ...let SN4 Card Feed Motor Reverse Assembly PM2 Main board Remedy 1 Check if a card is jammed at the designated position 2 Check the reaction of the Card Sensor Reverse Assembly Outlet SN4 in the sensor...

Page 48: ...ain board Remedy 5 Check if a card is jammed at the designated position 6 Check the reaction of the Card Sensor Reverse Assembly Outlet SN20 in the sensor check mode page 27 7 Check the reaction of th...

Page 49: ...23 Card Sensor Cleaning Assembly Inlet SN24 2 Check the reaction of the Card Feed Motor Reverse Assembly PM2 in the action check mode of the service mode page 27 If it is operating properly clean the...

Page 50: ...rd jam at the Magnetic R W Unit Remedy Related parts Harnesses from the Card Sensor Magnetic R W SN4 to the Main board Card Sensor Magnetic R W SN4 Magnetic R W Unit Main board Remedy 1 Check the reac...

Page 51: ...nsfer Assembly SN5 Remedy Related parts Harnesses from the Card Edging Sensor Secondary Transfer Assembly SN5 to the Main board Harnesses from the Card Feed Motor Secondary Transfer Assembly HB1 to th...

Page 52: ...is operating properly clean the card feed roller 3 Check replace the related harness cable connector and parts 35 XX Error Message Card Jam Print Outline Secondary transfer assembly card jam error Det...

Page 53: ...ondary Transfer Assembly HB1 to the Main board Card Edging Sensor Secondary Transfer Assembly SN5 Card Feed Motor Secondary Transfer Assembly HB1 Main board Remedy 1 Check the reaction of the Card Edg...

Page 54: ...embly card jam error Detection Description The printer detected a card jam at the Card Sensor Cleaning Assembly Outlet SN2 Remedy Related parts Harnesses from the Card Sensor Cleaning Assembly Outlet...

Page 55: ...or PM1 Main board Remedy 1 Check the gate width 2 Check the reaction of the Card Sensor Cleaning Assembly Inlet SN24 in the sensor check mode page 27 3 Check the reaction of the Card Supply Motor PM1...

Page 56: ...e Card Sensor Cleaning Assembly Outlet SN2 to the Main board Harnesses from the Card Sensor Cleaning Assembly Inlet SN24 to the Main board Card Sensor Cleaning Assembly Outlet SN2 Card Sensor Cleaning...

Page 57: ...ected Remedy Related parts Harnesses from the Platen Position Sensor 1 SN16 to the Main board Harnesses from the Platen Position Sensor 2 SN17 to the Main board Harnesses from the Platen Lift Motor DM...

Page 58: ...tic card specifications ISO or JIS2 Hi Co or Lo Co 3 Check replace the related harness cable connector and parts 51 XX Error Message Mag Read Error Outline Magnetic data reading error Detection Descri...

Page 59: ...rd error flash memory Detection Description Access to the flash memory failed Remedy Related parts Main board Remedy 1 Check replace the related parts 61 XX Error Message Call Tech Support Outline Boa...

Page 60: ...ine Sensor adjustment error Detection Description Sensor adjustment of the ribbon beginning sensor SN9 failed Remedy Related parts Harnesses from the Ribbon Beginning Sensor SN9 to the Main board Ribb...

Page 61: ...21 64 22 Error Message Call Tech Support Outline Thermistor temperature error Detection Description The inner air thermistor TM3 detected a temperature outside of the controlled range Remedy Related p...

Page 62: ...CB Main board Remedy 1 Replace with a new ID key 2 Check replace the related harness cable connector and parts 69 XX 6A XX 6B XX Error Message Ribbon Device Er Outline RFID PCB communication error Det...

Page 63: ...X Error Message Call Tech Support Outline Sequence error Detection Description The program error was detected Remedy Contact to the sales company 90 XX 91 XX 92 XX 93 XX 94 XX 95 XX 97 XX 98 XX 99 XX...

Page 64: ...Remedy Related parts Main board Remedy 1 Download the head resistance data 2 If this error occurs routinely contact to the sales company BF 01 Error Message Download Error Outline Download process su...

Page 65: ...XPLODED VIEW Drawing 1 OUTPUT CARD HOPPER S10202 TOP BLACK COVER S10203 REJECT BOX CI010222 REAR BLACK COVER S10204 REAR TOP COVER CP011784 LCD MAIN BOARD CP011689 LCD FOR OPERATION PANEL CP011782 FIL...

Page 66: ...Service Manual_AVA1_ENG 20220922_I 66 Drawing 2 REAR SIDE COVER RIGHT CP011786 REAR SIDE COVER LEFT CP011785 FRONT SIDE COVER RIGHT CP012516 FRONT SIDE COVER LEFT CP011787 FRONT COVER CP013456...

Page 67: ...Service Manual_AVA1_ENG 20220922_I 67 Drawing 3 INK RIBBON CASSETTE S10200 CARD FEEDER S10201 FACE COVER CP011783 FEEDER FOAM CP011776 TRANSFER FILM CASSETTE S10199...

Page 68: ...Service Manual_AVA1_ENG 20220922_I 68 Drawing 4 CLEANING TAPE CASSETTE S10198 CLEANING ROLLER S10197...

Page 69: ...Service Manual_AVA1_ENG 20220922_I 69 Drawing 5 PUSHING BLADE CP012087 SPRING PLATE SENSOR CP012327...

Page 70: ...Service Manual_AVA1_ENG 20220922_I 70 Drawing 6 POWER SUPPLY S10196 MAIN BOARD S10195 INLET NOISE FILTER CP011751 FAN 2 CP013186...

Page 71: ...Service Manual_AVA1_ENG 20220922_I 71 Drawing 7 PRINT HEAD S10143 RFID BOARD CP010901 BUSHING 6 10 LG6 WITH FLATS CP013577...

Page 72: ...Service Manual_AVA1_ENG 20220922_I 72 Drawing 8 DAMPER TOP COVER CP011778 SHUTTER SPRING CP011779 MICRO SWITCH CABLE CP011780...

Page 73: ...Service Manual_AVA1_ENG 20220922_I 73 Drawing 9 HEAT ROLLER CP011845 HEAT ROLLER MODULE S10248...

Page 74: ...Service Manual_AVA1_ENG 20220922_I 74 Drawing 10 DECURL MODULE CP011976 DECURL SPRING CP011978...

Page 75: ...Service Manual_AVA1_ENG 20220922_I 75 Drawing 11 ROLLER PRINT PLATEN CP013457 ROLLER FILM CP013659...

Page 76: ...Service Manual_AVA1_ENG 20220922_I 76 Drawing 12 PACKAGING BOX AND FOAM S10205...

Page 77: ...011854 OPTICAL SENSOR 2 SN2 SN3 SN4 SN6 SN23 SN24 CP011855 OPTICAL SENSOR 3 SN1 SN7 SN8 SN10 SN15 SN16 SN17 SN18 SN19 SN25 CP011847 OPTICAL SENSOR SN5 SN9 SN12 Motors Product code Product description...

Page 78: ...Service Manual_AVA1_ENG 20220922_I 78 SWITCHES BOARDS THERMISTOR FANS LOCATION DRAWINGS Switches Boards Thermistors Fans...

Page 79: ...SN13 Film Beginning Sensor 2 Detection of the beginning of the film 2 2 transfer film mark SN14 Film Feed Length Sensor Supply Axis Detection of the film transport length new film axis included in DM...

Page 80: ...m Wind side used ribbon axis DM4 Film Supply Motor Drives the film take up mechanism Supply side new ribbon axis DM5 Platen Lift Motor Thermal head Drives the platen elevation mechanism DM6 Heat Rolle...

Page 81: ...ed Length Sensor Wind Up Axis SN10 1 Block light SN11 SN20 Overview Level indications for sensors SN11 SN20 Detail Level indications for sensors SN11 SN20 Use Case At error occurrence Adj Set Operate...

Page 82: ...SET key Display Adj Set Range The fan switch level is displayed on the 2nd line of the LCD in turn from the left end bit Parts Name No Status 4 Printhead Cooling Fan FAN1 0 Stop or error 3 Power Suppl...

Page 83: ...specified period of time 1 to 20 seconds to the feed direction Use Case Checking the operation Adj Set Operate Method Select the item and then press SET key Action Check PM2 Card PM2 Forward Caution P...

Page 84: ...o not press the SET key to stop duringoperation If it has been stopped turn OFF ON the power switch HB1 Card Action Check HB1 Card HB1 Forward Overview Operation check of the Card Feed Motor Secondary...

Page 85: ...nter becomes operation failure do not press the SET key to stop duringoperation If it has been stopped turn OFF ON the power switch HB2 Reverse Overview Operation check of the Film Feed Motor HB2 reve...

Page 86: ...during operation If it has been stopped turn OFF ON the power switch Supplement Memo The motor control for the primary transfer is performed High Forward Overview High speed operation check of the Rib...

Page 87: ...se the printer becomes operation failure do not press the SET key to stop duringoperation If it has been stopped turn OFF ON the power switch Supplement MemoThe motor control for the primary transfer...

Page 88: ...Motor DM5 for the specified period of time 1 to 20 seconds The nip mechanism of the printhead and transfer film feed roller is moved to the home position Use Case Checking the operation Adj Set Operat...

Page 89: ...conds The nip mechanism of the heat roller and stripping shaft is moved to the lower position Use Case Checking the operation Adj Set Operate Method Select the item and then press SET key Caution Beca...

Page 90: ...he right exit Use Case Checking the operation Adj Set Operate Method Select the item and then press SET key Supplement Memo SET when error occurs Initialize and eject the cards in the printer from the...

Page 91: ...thod N A Display only Caution Counts prints during service mode and cleaning mode Printer Setup Printer Setup Parallel Print Overview ON OFF of the parallel process function for multiple cards Detail...

Page 92: ...FF Default Value OFF Initialize Mode Overview Set of the initializing actions Detail RENEW Initializes when turning on the power and clearing errors Updates the inkribbon and transfer film 1 BEFORE PR...

Page 93: ...e job ON If an error occurs when issuing the card maintains the job Reissues after restoringthe error state Adj Set Operate Method Select the setting value Press the SET key and then confirm the setti...

Page 94: ...Set the duty of the Platen Lift Motor DM5 Detail Set the duty of the Platen Lift Motor DM5 Set the value depending on the platen elevatingmechanism of the Printhead 0 if there is no cam follower bear...

Page 95: ...t the card supply source Adj Set Operate Meth od 1 Select the setting value 2 Press the SET key and then confirm the setting value Caution The following movement is not applied Print of the test print...

Page 96: ...for the print failure cards Detail To set the exit for the print failure cards Card Setup Error Exit Adj Set Operate Meth od 1 Select the setting value 2 Press the SET key and then confirm the setting...

Page 97: ...Test T2 Not used Encode Test T3 Not used Encode Test Writing reading test of the test data toJIS2 track IC R W 1 Connection Not used Card Position Not used Card FeedTest Not used IC R W 2 Connection...

Page 98: ...ER SPRING CP011780 MICRO SWITCH CABLE CP011782 LCD FOR OPERATION PANEL CP011783 FACE COVER CP011784 REAR TOP COVER 2 111 CP011785 REAR SIDE COVER LEFT 3 113 CP011786 REAR SIDE COVER RIGHT 3 113 CP0117...

Page 99: ...81 CP013456 FRONT COVER 18 182 CP013659 ROLLER FILM 20 190 CP013457 ROLLER PRINT PLATEN 19 184 Replacement procedure not available PARTS REPLACEMENT RECOMMENDATION Product code Name Advice of replacem...

Page 100: ...ng them In case of part replacement Mainboard Print Head HRU Avansia printer will require calibration hence modification of some print settings To do so we use Test pattern cards from Avansia firmware...

Page 101: ...B Black rectangle measure on printed card should be 81mm long A Print Position VTC HRZ If VTC is too short increase PrintPos VTC value Adjustment Position PrintPos VTC Print position is moved 0 04mm p...

Page 102: ...heck the following A YMC panels density energy applied to printhead When measured with a densitometer Tg3 square density should be half of Tg2 square density Tg3 square should give 0 77 value when mea...

Page 103: ...t Uniformity The following card can be printed from LCD menu Adjustment Position Print Test Z This card is used to check printing uniformity Color density must be consistent on the whole card Adjustme...

Page 104: ...s printed with each panel in order to detect shifting from a panel to another Check card and seek for the lines where black print covers exactly color print in each column Once the most perfect black...

Page 105: ...heck vertical color shifting Here is how to use it Goal of this card is to check the 6 areas with parallel lines printed in different colors hence with different panels Each rectangle area should be p...

Page 106: ...Also the 2 Yellow and Magenta short lines are not lined up as it is supposed to On this example Magenta panel shift towards right hand side decrease M Shift Hrz value Yellow panel shifts towards left...

Page 107: ...d or 2nd transfer more generally Because of a lack of energy heat for 2nd transfer User menu Card Setup Check card type selection and fix if not set to adequate card type Failing to this use customiza...

Page 108: ...USB and Ethernet cables Please read the chosen procedure completely before you begin If you do not have the tools or if the procedure seems too complicated do not attempt the replacement This could ca...

Page 109: ...Service Manual_AVA1_ENG 20220922_I 109 Tools required...

Page 110: ...Service Manual_AVA1_ENG 20220922_I 110 Step 1 REAR BLACK COVER S10204 1 Remove the four screws 2 Remove the six screws 3 Put the new rear black cover back and carry out the steps in reverse...

Page 111: ...Service Manual_AVA1_ENG 20220922_I 111 Step 2 REAR TOP COVER CP011784 1 Remove the four screws 2 Remove the two screws...

Page 112: ...Service Manual_AVA1_ENG 20220922_I 112 3 Put the new rear black cover back and carry out the steps in reverse 4 Check that it is clipped in correctly on both sides...

Page 113: ...IDE COVER LEFT AND RIGHT CP011785 CP011786 1 Carry out Step 1 1 to Step 1 2 page 110 2 Put the new rear side cover left or right back in place and put the screws back 3 Put the rear top cover and its...

Page 114: ...Service Manual_AVA1_ENG 20220922_I 114 Step 4 FRONT SIDE COVER RIGHT CP011787 1 Remove the four screws 2 Open the top cover a and remove the card feeder b a b...

Page 115: ...Service Manual_AVA1_ENG 20220922_I 115 3 Open the front cover a and the trapdoor cover b 4 Remove the two screws and lift the left front side cover to remove it 5 Carry out the steps in reverse b a...

Page 116: ...ce Manual_AVA1_ENG 20220922_I 116 Step 5 FRONT SIDE COVER RIGHT CP012516 1 Carry out step 9 1 to step 9 5 page 130 2 Remove the two black screws 3 Remove the two screws of the front side cover and ope...

Page 117: ...Service Manual_AVA1_ENG 20220922_I 117 4 Rear side remove the two screws 5 Open the cables holder...

Page 118: ...Service Manual_AVA1_ENG 20220922_I 118 6 Move the hinge outwards 7 Remove the two screws...

Page 119: ...Service Manual_AVA1_ENG 20220922_I 119 8 Lift the metal plate to the left 9 Disengage it from the front side cover...

Page 120: ...Service Manual_AVA1_ENG 20220922_I 120 10 Disengage the front side cover 11 Carry out the steps in reverse...

Page 121: ...Service Manual_AVA1_ENG 20220922_I 121 Step 6 TOP BLACK COVER S10203 1 Remove the four screws 2 Remove the plastic V rings and the axis...

Page 122: ...Service Manual_AVA1_ENG 20220922_I 122 3 Remove the dampers and remove the top black cover 4 Replace the top black cover and carry out the steps in reverse...

Page 123: ...main board Setting items of User Mode Level 1 Level 2 Printer Setup Buzzer Power Save Mode Power Save Time Print Vertical Print Horizontal Image Setup Black Correction Sharpness Balance Yellow Balance...

Page 124: ...CARD PrintPos WIDTH F PrintPos WIDTH B Density Adj Density YMC Adj Density K Adj Density Hs Adj Density Po Adj Density Uv Uniformity Adjust Lower Adjust Center Adjust Upper Wrinkle Adjust Wrinkle Pri...

Page 125: ...Service Manual_AVA1_ENG 20220922_I 125 1 Remove the four screws 2 Remove the screw of the ground spring blade...

Page 126: ..._AVA1_ENG 20220922_I 126 3 Unplug the main board cables and remove the eight screws 4 Replace the main board put the screws back and connect the cables Check the position of the switch 5 Put the rear...

Page 127: ...Set items to be set under user mode For item details see Using the Operation Panel page 22 If you know the settings before replacing the substrate set the same settings to the new substrate d Setting...

Page 128: ...Service Manual_AVA1_ENG 20220922_I 128 Step 8 POWER SUPPLY S10196 1 Carry out step 1 1 page 110 2 Remove the four screws 3 Unplug the power supply cable...

Page 129: ...Service Manual_AVA1_ENG 20220922_I 129 4 Remove the four screws 5 Put the new power supply back and carry out the steps in reverse...

Page 130: ...bbon and transfer film cassettes Basically good practice for cassette handling consists in making sure cassette reference posts remain in original position when storing or manipulating the cassettes O...

Page 131: ...Service Manual_AVA1_ENG 20220922_I 131 4 Unplug the main board and power supply cables Undo the cables from the cable holders 5 Remove the three screws of the rear door...

Page 132: ...Service Manual_AVA1_ENG 20220922_I 132 6 Open the rear door 7 Undo the cables from the cable holder Remove the two screws...

Page 133: ...Service Manual_AVA1_ENG 20220922_I 133 8 Unplug the two sensors 9 Remove the three screws...

Page 134: ...Service Manual_AVA1_ENG 20220922_I 134 10 Undo the cables from the cables holder and unplug them 11 Remove the four screws...

Page 135: ...Service Manual_AVA1_ENG 20220922_I 135 12 Remove the heat roller horizontally...

Page 136: ...Service Manual_AVA1_ENG 20220922_I 136 13 To put the new heat roller module back carry out the step in reverse Check that it is correctly in place 14 Carry out the steps in reverse...

Page 137: ...ice Manual_AVA1_ENG 20220922_I 137 Step 10 HEAT ROLLER CP011845 1 Carry out Step 9 1 to step 9 11 page 130 2 Make a position marker for the metal plate and then remove both screws 3 Remove the metal p...

Page 138: ...Service Manual_AVA1_ENG 20220922_I 138 4 Disengage the right cover of the heat roller 5 Disengage the spring to remove the left cover of the heat roller...

Page 139: ...Service Manual_AVA1_ENG 20220922_I 139 6 Remove the V ring 7 Remove the axis...

Page 140: ...Service Manual_AVA1_ENG 20220922_I 140 8 Cut the cable clamp 9 Remove the two screws and the plastic film...

Page 141: ...Service Manual_AVA1_ENG 20220922_I 141 10 Pass the cables through the holes 11 Remove the heat roller Pay attention to the cables...

Page 142: ...Service Manual_AVA1_ENG 20220922_I 142 12 Pass the cable of the new heat roller through the holes 13 Carry out Step 10 10 to step 10 6 in reverse 14 Put the spring on the left cover of the heat roller...

Page 143: ...Service Manual_AVA1_ENG 20220922_I 143 15 Insert the spring then the cover Check the position of the spring 16 Insert the right cover of the heat roller...

Page 144: ...144 17 Put the metal plate back 18 Put the two screws back in but do not tighten them Adjust the position using the position mark made in step 10 2 Hold and tighten the two screws 19 Carry out Step 9...

Page 145: ..._AVA1_ENG 20220922_I 145 Step 11 CLEANING ROLLER STATION S10197 1 Turn off the power 2 Open the front cover 3 Remove the cleaning tape cassette blue part 4 Remove the cleaning tape cassette handle lif...

Page 146: ...146 5 Remove the screw and separate the two parts of the cleaning roller station 6 Remove the two both cleaning rollers 7 Put the bright cleaning roller then the matt roller 8 Assemble the cleaning ro...

Page 147: ...Service Manual_AVA1_ENG 20220922_I 147 Step 12 OPTICAL SENSOR SN9 SN12 CP011847 1 Carry out step 9 1 to step 9 5 page 130 2 Remove the two screws 3 Open the cables holder...

Page 148: ...Service Manual_AVA1_ENG 20220922_I 148 4 Disengage gently the cables holder from the metal bottom plate 5 Disengage gently the sensors support...

Page 149: ...Service Manual_AVA1_ENG 20220922_I 149 6 Unplug the sensors cables 7 Remove the screws to replace the sensors 8 Carry out the steps in reverse...

Page 150: ...Service Manual_AVA1_ENG 20220922_I 150 Step 13 OPTICAL SENSOR SN6 CP011854 1 Open the top cover a and remove card feeder b 2 Open the front cover a and the trapdoor cover b b a b a...

Page 151: ...Service Manual_AVA1_ENG 20220922_I 151 3 Remove the four screws 4 Remove the two screws and lift the left front side cover to remove it...

Page 152: ...Service Manual_AVA1_ENG 20220922_I 152 5 Open the cables holder 6 Remove the screw of the sensor support...

Page 153: ...Service Manual_AVA1_ENG 20220922_I 153 7 Disengage gently the sensor support 8 Unplug the sensor cable...

Page 154: ...Service Manual_AVA1_ENG 20220922_I 154 9 Unclip the sensor and remove it 10 Carry out the steps in reverse...

Page 155: ...Service Manual_AVA1_ENG 20220922_I 155 Step 14 OPTICAL SENSOR SN2 SN24 CP011854 CP012327 1 Open the top cover a and remove card feeder b 2 Open the front cover a and the trapdoor cover b b a b a...

Page 156: ...Service Manual_AVA1_ENG 20220922_I 156 3 Remove the cleaning tape cassette blue part lift and pull 4 Remove the cleaning tape cassette handle lift it and pull...

Page 157: ...Service Manual_AVA1_ENG 20220922_I 157 5 Remove the two black screws of the face cover to open the right side cover 6 Unplug the two sensors...

Page 158: ...Service Manual_AVA1_ENG 20220922_I 158 7 Remove the two screws...

Page 159: ...Service Manual_AVA1_ENG 20220922_I 159 8 Disengage gently the sensors support 9 Unclip the broken sensor...

Page 160: ...Service Manual_AVA1_ENG 20220922_I 160 10 Pay attention to the ground metal plate It passes into the hole of the support 11 Carry out the steps in reverse...

Page 161: ...Service Manual_AVA1_ENG 20220922_I 161 Step 15 DECURL MODULE CP011976 1 Open the top cover a and remove card feeder b 2 Open the front cover a and the trapdoor cover b b a b a...

Page 162: ...Service Manual_AVA1_ENG 20220922_I 162 3 Remove the cleaning tape cassette blue part lift and pull 4 Remove the flip over wheel...

Page 163: ..._I 163 5 Remove the transfer film and the ink ribbon cassettes Good practice for cassette handling consists in making sure cassette reference posts remain in original position when storing or manipula...

Page 164: ...Service Manual_AVA1_ENG 20220922_I 164 6 Remove the two screws of the operation panel cover 7 Remove the screw and unplug the LCD mainboard cable...

Page 165: ...Service Manual_AVA1_ENG 20220922_I 165 8 Remove the eight screws of the face cover remember the position of the two black screws 9 Remove the face door and the face cover...

Page 166: ...Service Manual_AVA1_ENG 20220922_I 166 10 Carry out step 9 1 to step 9 5 page 130 11 Remove the two screws of the metal plate 12 Remove this screw near the heat roller module...

Page 167: ...Service Manual_AVA1_ENG 20220922_I 167 13 Unplug these cables 14 Open the cables holder...

Page 168: ...Service Manual_AVA1_ENG 20220922_I 168 15 Find and unplug these two cables 16 And unplug these one...

Page 169: ...Service Manual_AVA1_ENG 20220922_I 169 17 Pass the cables through the hole of the chassis 18 Remove the screw of the caulking decurl axis...

Page 170: ...Service Manual_AVA1_ENG 20220922_I 170 19 Remember the decurl spring position 20 Remove the plastic V ring...

Page 171: ...Service Manual_AVA1_ENG 20220922_I 171 21 Remove the caulking decurl axis 22 Pass the cables through the hole of the chassis to remove the decurl module...

Page 172: ...Service Manual_AVA1_ENG 20220922_I 172 23 Pass the cables of the new decurl module through the hole of the chassis 24 Position the spring as shown below...

Page 173: ...G 20220922_I 173 25 Insert the spring in the chassis and slide the axis through the spring and the decurl module 26 Carry out step 15 20 to step 15 1 in reverse 27 Put the springs and the levers in pl...

Page 174: ...iorate printing quality or cause damage to the printer Make sure to hold the print head by the frame when handling it Keep the print head CD You will need it in case of main board replacement Before r...

Page 175: ...Service Manual_AVA1_ENG 20220922_I 175 2 Remove the screw of the print head cover 3 Unplug the connector and remove the screw securing the print head Then remove the print head...

Page 176: ...Service Manual_AVA1_ENG 20220922_I 176 4 Remove the screw and the head cable from the holder 5 Unplug the head cable...

Page 177: ...Service Manual_AVA1_ENG 20220922_I 177 6 Reconnect the head and put the head support back 7 Put the screw back...

Page 178: ...Service Manual_AVA1_ENG 20220922_I 178 8 Check the presence of the spring before put the print head back 9 Put the print head in place and put the screw back...

Page 179: ...Service Manual_AVA1_ENG 20220922_I 179 10 Plug the print head cable 11 Put the print head cover back and its screw...

Page 180: ...erly error indication of Head Data Error appears on the printer 13 If necessary set the following parameters in service mode For item details see Using the operation panel page 22 and chapter Avansia...

Page 181: ...ING 6 10 LG6 WITH FLATS CP013577 1 Remove the eight screws of the face cover remember the position of the two black screws 2 Remove the white clip then remove the bushing put in place the new bushing...

Page 182: ...2 STEP 18 FRONT COVER CP013456 1 Power off the printer 2 Open the cover 3 Remove both screws from the LCD protective panel and disengage it from the door 4 Remove the ground cable and undo the groundi...

Page 183: ...al_AVA1_ENG 20220922_I 183 5 Remove the thin V rings pay attention to not lose them and remove the axles from their place 6 Carry out the steps in reverse order Pay attention to put the ground cable i...

Page 184: ...1 Open the front cover and remove both cassettes Good practice for cassette handling consists in making sure cassette reference posts remain in original position when storing or manipulating the casse...

Page 185: ...Service Manual_AVA1_ENG 20220922_I 185 3 Remove the screw 4 Pull gently the platen towards you and press on the ball bearing at the same time 5 Tilt and remove it from the platen...

Page 186: ...Service Manual_AVA1_ENG 20220922_I 186 6 Retrieve the ball bearing then the spring from the roller 7 Remove the print platen roller...

Page 187: ...Service Manual_AVA1_ENG 20220922_I 187 8 Locate the roller hole then tilt the roller platen 9 Retrieve the V ring and put it on the new roller Insert the side with the V ring into the hole shown above...

Page 188: ...Service Manual_AVA1_ENG 20220922_I 188 10 Put the spring back then the ball bearing 11 Insert the ball bearing in the platen...

Page 189: ..._I 189 12 Press on the ball bearing and the platen then put the screw back 13 Put the roller print platen back in place and verify that the roller turns freely 14 Put the cassette back and print cards...

Page 190: ...for this replacement There are great risks of losing parts If you do not have the tools or if the procedure seems too complicated do not attempt the replacement 1 Turn off the power 2 Open the front...

Page 191: ...practice for cassette handling consists in making sure cassette reference posts remain in original position when storing or manipulating the cassettes OPPOSED TO OR 6 Remove the eight screws of the fa...

Page 192: ...see picture below 8 Carry out steps 9 2 to 9 12 page 130 9 At the back of the printer undo the cables from their holder Remove the screw from the fan carter 10 Remove the screw from the fan carter Gen...

Page 193: ...ove the V ring and the transparent washer Disengage the belt from the pulley 12 Remove both screws from sensors support Gently disengage it from the axle 13 Remove the following parts Cam Torque Limit...

Page 194: ...194 14 Disconnect the different cables shown ci under and undo them from their holder 15 Remove the seven screws shown ci under Make a mark with a pen to easily find their place 16 Gently separate th...

Page 195: ...oth screws and remove the pulley Pay attention a good screwdriver is necessary to avoid damaging the screw heads 18 Remove the both V rings 1 and then the ball bearing 2 19 Remove the plastic ring 5 t...

Page 196: ...Service Manual_AVA1_ENG 20220922_I 196 20 Remove both screws 21 Remove the V ring and then the ball bearing 22 Remove the three screws from the film roller assembly...

Page 197: ...tep 17 put the pulley against the V ring and gently tight the screws A good screwdriver is necessary to not damage the screws heads Step 15 pay attention to not pinch the cables Step12 put the belt ar...

Page 198: ...ly be used once The frequency and quality of cleaning are determining factors to prolong the life of the print head printer prevent printing transport and feeding issue Special care should be taken fo...

Page 199: ...mn if the printer is hot 6 Remove film is displayed 7 Open the front cover a and remove the Transfer film b then close the front cover Good practice for cassette handling consists in making sure casse...

Page 200: ...cards is displayed 9 Open the black cover a open the feeder b and remove the cards c 10 Cleaning Set Cleaning Card is displayed 11 Remove the film protection from the Evolis Avansia adhesive cleaning...

Page 201: ...displayed Press on Set 13 Cleaning Cleaning is displayed The cleaning starts automatically 14 Cleaning Complete is displayed The cleaning is completed and the cleaning card is ejected 15 Put back the...

Page 202: ...Service Manual_AVA1_ENG 20220922_I 202 16 Close the feeder a and the top cover b Your printer is ready to use b a...

Page 203: ...G 20220922_I 203 Cleaning roller replacement An adhesive cleaning roller is delivered with the Transfer film it has to be installed each time you change the ribbon 1 Open the front cover 2 Remove the...

Page 204: ...Service Manual_AVA1_ENG 20220922_I 204 3 Lift up the tape spindle and remove the cleaning roller 4 Put back the new cleaning roller 5 Clip the cleaning roller...

Page 205: ...Service Manual_AVA1_ENG 20220922_I 205 6 Put back cleaning tape cassette blue part 7 Close the front cover...

Page 206: ...ly be used once The frequency and quality of cleaning are determining factors to prolong the life of the print head printer prevents printing and feeding issues Special care should be taken for this o...

Page 207: ...l_AVA1_ENG 20220922_I 207 Feeding roller cleaning 1 Create the tool with a plastic card and scissors to simulate the door being closed 2 Power on the printer 3 Open the top cover a and remove the card...

Page 208: ...Feeder Roller PM2 Card PM2 Forward Flip over PM2 Reverse HB1 Card HB1 Forward Transport rollers HB1 Reverse HB2 Film HB2 Forward Film roller HB2 Reverse 6 Select PM1 card to clean the feeder roller 7...

Page 209: ...AVA1_ENG 20220922_I 209 Flip over rollers cleaning 1 Create the tool with a plastic card and scissors to simulate the door being closed 2 Power on the printer 3 Open the top cover a and remove the car...

Page 210: ...then Action check see USING THE OPERATION PANEL page 22 List of Action check used to clean the printer rollers Action Check PM1 Card PM1 Forward Feeder Roller PM2 Card PM2 Forward Flip over PM2 Revers...

Page 211: ...ny times as necessary until the rollers are clean 9 Select PM2 card Forward to clean the other flip over rollers 10 Rotate the flip over wheel and locate the others flip over rollers as shown Use Evol...

Page 212: ...AVA1_ENG 20220922_I 212 Transport rollers cleaning 1 Create the tool with a plastic card and scissors to simulate the door being closed 2 Power on the printer 3 Open the top cover a and remove the car...

Page 213: ...n panel go to the service mode then Action check see USING THE OPERATION PANEL page 22 List of Action check used to clean the printer rollers Action Check PM1 Card PM1 Forward Feeder Roller PM2 Card P...

Page 214: ...pre saturated cleaning card keep firmly the cleaning card in your hand and at the same time press on Set to launch the motor Run the motor as many times as necessary until the rollers are clean 9 Inse...

Page 215: ...rimary transfer rollers cleaning 1 Create the tool with a plastic card and scissors to simulate the door being closed 2 Power on the printer 3 Open the door and insert the tool 4 Remove the Transfer f...

Page 216: ...A1_ENG 20220922_I 216 Good practice for cassette handling consists in making sure cassette reference posts remain in original position when storing or manipulating the cassettes OPPOSED TO OR 5 Cut th...

Page 217: ...Reverse HB1 Card HB1 Forward Transport rollers HB1 Reverse HB2 Film HB2 Forward Film roller HB2 Reverse 7 Select HB2 Reverse to clean the film roller 8 Use Evolis pre saturated cleaning cut card Inse...

Page 218: ...or a cleaning swab between print platen roller and the print head Clean the print platen roller surface by manually rotating it Do not hesitate to blow with a dry air pressure spray Printing a few car...

Page 219: ...Manual_AVA1_ENG 20220922_I 219 Cleaning rollers cleaning 1 Turn off the power 2 Open the front cover 3 Remove the cleaning tape cassette blue part 4 Remove the cleaning tape cassette handle lift it a...

Page 220: ...Service Manual_AVA1_ENG 20220922_I 220 5 Clean the rollers with Evolis wipes 6 Put back the cleaning tape cassette 7 Put back cleaning tape cassette blue part...

Page 221: ...Service Manual_AVA1_ENG 20220922_I 221 8 Close the front cover...

Page 222: ...al_AVA1_ENG 20220922_I 222 Filter Cleaning 1 Turn off the printer 2 Remove the filter cover on the rear of the printer 3 Remove the filter from the filter cover 4 Use a dry air pressure spray to clean...

Page 223: ...Service Manual_AVA1_ENG 20220922_I 223 5 Put back the filter into the filter cover 6 Put back the filter cover on the rear of the printer...

Page 224: ...eriorate printing quality or cause damage to the printer The print head is heated to a high temperature immediately after printing Therefore do not begin cleaning the print head until it cools down 1...

Page 225: ...d practice for cassette handling consists in making sure cassette reference posts remain in original position when storing or manipulating the cassettes OPPOSED TO OR 5 Use an Evolis cotton swab to cl...

Page 226: ..._I 226 Be careful of static electricity when cleaning the print head to avoid issues such as electrostatic damage to the print head Wait until the alcohol is completely dry before turning the power ON...

Page 227: ...ortant role in print and lamination quality Cassettes have reference posts that have to remain in original position Otherwise when a reference post is torn it can create used roll winding issues badly...

Page 228: ...Basically good practice for cassette handling consists in making sure cassette reference posts remain in original position when storing or manipulating the cassettes OPPOSED TO OR Cards and ribbons sh...

Page 229: ...tialization process then it s more likely discrepancy between ribbon type and ribbon type value from the key If initialization reached the end and message is displayed during printer usage it could th...

Page 230: ..._ENG 20220922_I 230 COLOR SHIFTING Depending of the design sent to the printer color shifting can be visible on printed card This de synchronization can be noticed vertically or horizontally Refer to...

Page 231: ...000 cards or after each technical hardware maintenance The frequency and quality of cleaning are determining factors to prolong the life of the print head printer prevent printing transport and feedin...

Page 232: ...o use it Printed card shows 3 columns of lines printed with each panel in order to detect shifting from a panel to another Check card and seek for the lines where black print covers exactly color prin...

Page 233: ...6 exists an automatic color shifting adjustment Image Setup Color Shifting It is advised to activate this option First reset any individual manel color shifting settings to 0 Activate AUTO color shif...

Page 234: ...check the 6 areas with parallel lines printed in different colors hence with different panels Each rectangle area should be perfect white and contain from left to right 1 long blue line C panel 1 shor...

Page 235: ...ample Magenta panel shift towards right hand side decrease M Shift Hrz value Yellow panel shifts towards left hand side increase Y Shift Hrz value As same settings are available for both card sides po...

Page 236: ...ted card show faded or missing printing areas Samples Basically this happens when less heat is applied on one side of the ribbon 1 Check if Uniformity setting make sense 2 Replace the ink ribbon trans...

Page 237: ...e front cover 3 Remove the transfer film and ink ribbon cassettes Basically good practice for cassette handling consists in making sure cassette reference posts remain in original position when storin...

Page 238: ...en fix 3 screws Caution Don t untighten all of 3 screws at the same time or the whole metal plate would move right and left So it is recommended to tight just 2 screws center and right or center and l...

Page 239: ...Service Manual_AVA1_ENG 20220922_I 239 Missing printing White line s on the prints 1 Clean the print head page 224 2 Replace the print head page 174...

Page 240: ...orrectly downloaded into PC In case download of Head resistance data is not performed properly thermal head may be damaged 2 Make sure that cards of suitable quality and compatibility are used 3 Only...

Page 241: ...rly SN only have 2 screws no center screw Same applies adjust eight one side after the other by untightening only one screw from the side you need to adjust Kindly note that if machine received a big...

Page 242: ...Service Manual_AVA1_ENG 20220922_I 242 COLORED WRINKLES Colored wrinkles are visible on card surface...

Page 243: ...m cassette from the printer Check the direction of the film 2 Loosen the fixing screw one turn and then turn the adjustment dial to adjust Before adjustment be sure to loosen the fixing screws If the...

Page 244: ...Winding spool side adjustment dial 3 Fix the adjustment dial fixing screws When the film moves to the front side When the film moves to the rear side When the film moves to the rear side When the fil...

Page 245: ...inted again the tilt state of the film is checked It is OK if it slightly hits the flange I the adjustment is insufficient repeat the above procedure from step 2 to increase the adjustment value Adjus...

Page 246: ...head printer prevent printing transport and feeding issue See Primary transfer rollers cleaning procedure page 215 Performed the cleaning with Routine printer cleaning page 198 and Manual printer clea...

Page 247: ...kles Plastic bearing replacement procedure from plastic to metal Place a ribbon cassette on the desk like this Remove the e ring with straight slot driver slide the plastic bearing and remove it Slide...

Page 248: ...f the peeling pine Insert the new peeling pin to the sheet metal slit like below Insert the ball bearing to the sheet metal Insert the ball bearing to the other side of the sheet metal and the E ring...

Page 249: ...49 Color wrinkles Creased ribbon Ribbon crease is generated by too much heat applied during primary transfer This is more often noticed when printing dense images Printhead heats up high and ribbon ge...

Page 250: ...rvice Manual_AVA1_ENG 20220922_I 250 CLEAR WRINKLES Depending of the design sent to the printer transparent wrinkles can be visible on printed card This issue occurs during secondary transfer laminati...

Page 251: ...ible to print even if one of the two cassettes is not well inserted in the printer There is no error massage to tell that the cassette is not well inserted In that case an horizontal brown strip on 1...

Page 252: ..._AVA1_ENG 20220922_I 252 Clear wrinkles used film rolls Check used film roll Normal appearance is a bulge on each side If bulge is only on one side then used film is winded with a bad hence pulled wit...

Page 253: ...erates clear wrinkles during lamination Cassettes have reference posts that have to remain aligned in original position Otherwise when a reference post is torn it can create used roll winding issues b...

Page 254: ...es have to be handled with care because cassettes play a very important role in print and lamination quality Basically good practice for film cassette handling consists in making sure cassette referen...

Page 255: ...Service Manual_AVA1_ENG 20220922_I 255 Clear wrinkles Adjustment See Edge line or faded line detection page 236 Uniformity Density Test Pattern B...

Page 256: ...Service Manual_AVA1_ENG 20220922_I 256 LAMINATION ISSUE Area s without printing are visible on cards surface Be careful can easily be confused with Rip off issue...

Page 257: ...G 30mil PET 30mil 0 76 PC 30mil 0 76 Composite PVC In case none of cars type presets apply to customer card type exists other card types which are customizable speed and heat Speed can be set from 15...

Page 258: ...of dense designs you may notice a matte area This generally occurs on right side of the printed card and more often looks like a matte vertical stripe 4 5 mm wide very close to card right edge Below i...

Page 259: ...er density for primary transfer or setting secondary transfer temperature higher 1 Setting color density at primary transfer lower Service mode Adjustment Density Adj Density YMC Set 2 Setting seconda...

Page 260: ...Service Manual_AVA1_ENG 20220922_I 260 Heat roller Rhythmic patterns indicate heat roller issue Carry out Step 9 page 130 or Step 10 page 137 Heat roller replacement...

Page 261: ...I 261 Clear film Replace the clear film by a new one Card quality The cards may have surface defaults replace the cards by new cards Be sure that the cards used match with the printer specifications K...

Page 262: ...Service Manual_AVA1_ENG 20220922_I 262 EDGE LINE An edge line may be visible at the end of the printing card This line can disappear with a print pos card adjustment Example card...

Page 263: ...5 and higher which makes sure printhead cools down enough before printing with K panel User mode Image Setup BK Sub Heat Adj If on design you notice black stains on cards especially on designs that do...

Page 264: ...f you notice black stains on cad edge with designs that don t use K panel at all issue is generated for the same reason printhead heat management between YMC and K panels Once BK Sub Heat Adj set to 4...

Page 265: ...t the gauge correctly 2 Clean the printer Cleaning the printer may resolve loading problems due to excessive amounts of dirt in various parts of the internal items 3 Check card compatibility Check tha...

Page 266: ...to gain access to Avansia driver HMI First driver tab allows to perform basic settings such as page orientation Please note that despite set on single side print Avansia printer will still print dual...

Page 267: ...ng the printing settings and tools to configure the printing system Color settings from Graphics front side Brightness will decrease increase design brightness Contrast will decrease increase design h...

Page 268: ...he whole card and applies following settings All Black text Black text will be printed using K panel Black and white Monochrome image or picture will be printed with K panel All black line All graphic...

Page 269: ...scale and printed with K panel BLACK printing only When selected this option will enforce use of black K panel only Threshold Binary Conversion by Fixed value 128 gradation Pattern dithering Binary co...

Page 270: ...AVA1_ENG 20220922_I 270 No transfer area setting Area 1 2 3 4 5 Allows to set areas where inhibitor I panel will apply Basically it will be areas where secondary transfer lamination will not transfer...

Page 271: ...file With gradation Allows to select grayscale color bitmap file that will be used as UV pattern static pattern Gamma Applies Gamma table data to printer color data in order to change printout color t...

Page 272: ...the more printed designs will turn blue The more value is increased the more printed designs will turn yellow Magenta Range covers 3 to 3 The more value is decreased the more printed designs will turn...

Page 273: ...lays current printer setting for parameter Black printing quality Displays current printer setting for parameter Card type Displays current printer setting for Card Type secondary transfer lamination...

Page 274: ...Service Manual_AVA1_ENG 20220922_I 274 Maintenance tab Printing test Evolis card printer graphical test card...

Page 275: ...Service Manual_AVA1_ENG 20220922_I 275 Printer details Ribbon details...

Page 276: ...vailable when printer is in Ready status If LCD menu is displayed on printer then this menu is not accessible from the driver Basically it is LCD menu XOR Printer operation panel Printer Info Displays...

Page 277: ...erial number Magnetic encoder displays magnetic encoder presence CONNECTED DISCONNECTED Chip port 1 displays chip port 1 smart card encoder status CONNECTED DISCONNECTED Chip port 2 displays chip port...

Page 278: ...Save Mode Power save mode selection Available settings are HEATER OFF or PRINTER OFF If printer remains idle enough to reach Power Save Time limit shuts down heater or printer accordingly Power Save...

Page 279: ...Service Manual_AVA1_ENG 20220922_I 279 Image Setup This menu displays current print settings but also allows to modify it...

Page 280: ...on type Displays current ribbon type read from ribbon key Film type Allows to set RT film Clear Film or Holographic Film Ribbon Near End Allows to set warning threshold for near empty Ribbon Film Near...

Page 281: ...adjustments when changing from one sided print to double sided prints and or when changing card type settings Standard card exit Selection of ejected card exit Error card exit Selection of rejected ca...

Page 282: ...an be set from the driver As a reminder card types of presets correspondence is as following Transportation Speed and Heat Roller Temperature have different preset value depending on Heat roller versi...

Page 283: ...lues are slightly changed according to outside temperature Outside temperature detected by printer can be checked with User mode Image Setup Test Print PatU where temperature is A A value from USB vVV...

Page 284: ...G 20220922_I 284 Printer Utilities From Windows control panel Devices and Printers right click on Evolis Avansia instance and select Properties to gain access to Avansia driver HMI Create a LOG file P...

Page 285: ...al_AVA1_ENG 20220922_I 285 Ribbon Utilities Miscellaneous Printer status monitor is Avansia service which is functionally depending on Windows spooler and allows to display real time printer status wh...

Page 286: ...Service Manual_AVA1_ENG 20220922_I 286 BLOCK PLAN FOR ELECTRIC PARTS...

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Page 288: ...Service Manual_AVA1_ENG 20220922_I 288...

Page 289: ...Service Manual_AVA1_ENG 20220922_I 289...

Page 290: ...Service Manual_AVA1_ENG 20220922_I 290...

Page 291: ...Service Manual_AVA1_ENG 20220922_I 291 MAIN BOARD PLAN...

Page 292: ...nformation on using and troubleshooting Evolis printers under the SUPPORT section on the Evolis website at www evolis com This section offers downloads of the latest versions of firmware print drivers...

Page 293: ...Service Manual_AVA1_ENG 20220922_I 293 www evolis com...

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