The paper is creased.
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25°C, humidity: 40
to 60%). For information about paper such as thin
paper from other manufacturers that requires
special handling, see the documentation supplied
with the paper.
o
Is there a gap between both edges of the
roll paper and the flanges?
Confirm that the spindle flanges are right up against
both edges of the roll paper, with no gaps. If there
are any gaps, then the paper is fed at an angle, and
this may result in wrinkling.
U
“Loading Roll Paper” on page 28
o
Has Media Adjust been carried out?
Confirm that paper type settings that match the
paper being used, and perform Media Adjust.
U
“Setting Loaded Paper” on page 37
U
“Optimizing Paper Settings (Media Adjust)” on
o
Is the roll paper tension weak?
If wrinkles occur on the roll paper, increase the
paper tension settings. In the Roll paper information
area -
Advanced Media Setting
-
Back Tension
,
select
High
or
Extra High
.
The reverse side of the printed paper
is soiled.
Carry out cleaning with the following procedure.
Clean the platen and outer edges of the
pads for borderless printing.
U
“Cleaning the platen and outer edges of the pads for
borderless printing” on page 161
Soiling occurs on the
back of the paper again
right after cleaning
Replace the pads for borderless printing.
U
“Replacing the pads for borderless printing” on
c
Important:
Continuing use with paper particles and dust
adhered to the platen and the pads for borderless
printing may cause a print head failure or nozzle
clogging.
Cleaning the platen and outer edges of the
pads for borderless printing
A
Turn the printer off and make sure that nothing
is displayed on the screen, and then unplug the
power cable from the outlet.
B
Leave the printer for a minute after removing
the power plug.
C
Open the front cover.
c
Important:
❏
Never touch the rollers inside the printer
during cleaning. Doing so may cause
soiled prints and other problems.
❏
Do not touch the ink tubes inside the
printer because doing so may cause a
failure.
❏
Do not rub the pads for borderless
printing. Doing so may cause the pads to
become detached.
SC-T5400 Series/SC-T3400 Series/SC-T3400N Series User's Guide
Problem Solver
161