96
Q. The NetGuardian manual talks about eight control relay outputs. How do I control these
from my SNMP manager?
A.
The control relays are operated by issuing the appropriate set commands, which are contained in
the DPS control grid. For more information about the set commands, see Appendix, "Display
Mapping," in any of the NetGuardian software configuration guides.
Q. How can I associate descriptive information with a point for the RTU granular traps?
A.
The NetGuardian alarm point descriptions are individually defined using the Web Browser, TTY, or
NGEditG5 configuration interfaces.
Q. My SNMP traps aren't getting through. What should I try?
A.
Try these three steps:
1. Make sure that the Trap Address (IP address of the SNMP manager) is defined. (If you
changed the Trap Address, make sure you saved the change to NVRAM and rebooted.)
2. Make sure all alarm points are configured to send SNMP traps.
3. Make sure the NetGuardian and the SNMP manager are both on the network. Use the
NetGuardian's ping command to ping the SNMP manager.
Pager FAQs
15.3
Q. Why won't my alpha pager work?
A.
To configure the NetGuardian to send alarm notifications to an alpha pager, enter the
data
phone
number for your pager in the Phone Number field. This phone number should connect to your pager
service's modem. Then enter the PIN for your pager in the PIN/Rcpt/Port field. You don't need to
enter anything in any of the other fields. If you still don't receive pages, try setting the Dial Modem Init
string to ATS37=9. This will limit the NetGuardian's connection speed. Be sure to use the rpt debug
feature, if needed.
Q. Numeric pages don't come in or are cut off in the middle of the message. What's wrong?
A.
You need to set a delay between the time the NetGuardian dials your pager number and the time the
NetGuardian begins sending the page message. You can set the delay in the Pager Number field,
where you enter your pager number. First enter the pager number, then enter some commas
directly after the number. Each comma represents a two-second delay. So, for example, if you
wanted an eight-second delay, you would enter "555-1212,,,," in the Pager Number field.
Q. What do I need to do to set up e-mail notifications?
A.
You need to assign the NetGuardian an e-mail address and list the addresses of e-mail recipients.
Let's explain some terminology. An e-mail address consists of two parts, the user name (everything
before the "@" sign) and the domain (everything after the "@" sign). To assign the NetGuardian an
e-mail address, choose System from the Edit menu. Enter the NetGuardian's user name in the
Name field (it can't include any spaces) and the domain in the Location field. For example, if the
system configuration reads:
Name: netguardian
Location: proactive.com
Then e-mail notifications from the NetGuardian will be sent from the address
"[email protected]."
The next step is to list the e-mail recipients. Choose Pagers from the Edit menu. For each e-mail
recipient, enter his or her e-mail domain in the Phone/Domain field and his or her user name in the
PIN/Rcpt/Port field. You must also enter the IP address of an SMTP server in the IPA field and
configure the alarm point to use the pager you setup as email.
Summary of Contents for NetGuardian 832A
Page 9: ...4 Hardware kit containing a WAGO connector ...
Page 34: ...29 right ...
Page 39: ...34 Fig 6 9 1 Optional 66 block pinout for Discretes 1 24 ...
Page 40: ...35 Fig 6 9 2 Optional 66 block pinout for Analogs 1 8 Discretes 25 32 Relays 1 8 ...
Page 50: ...45 ...
Page 73: ...68 13 2 8 DSCP Configuration Configure your Serial Data Ports through the Edit Ports screen ...
Page 104: ...99 ...
Page 105: ...100 ...
Page 106: ...101 ...
