Docomo SH-05A, Instruction Manual, Page: 453 / 556

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First, check whether the software update is required. If it is required,
update the software (
n
P. 469).
If there is no improvement in problems even after checking the following
items, feel free to contact the number listed in “Repairs” on the back of
this manual, or a repair center that DOCOMO specifies.
■
Power
■ Charging
■ Terminal operation
Troubleshooting
The FOMA terminal is not turned on
Is the battery pack attached properly? P. 43
Make sure the battery has not run out. P. 47
Does not charge
(Example: Charging LED does not illuminate, or it flashes)
Is the battery pack attached properly? P. 43
Is the adapter power plug inserted into the outlet or cigarette
lighter socket properly?
P. 46
Are the adapter and the FOMA terminal set properly? P. 46
When using the AC adapter (sold separately), is the connector
of AC adapter properly connected to the FOMA terminal or
desktop holder (sold separately)?
P. 45
P. 46
When using the desktop holder, make sure the charger
terminal of the FOMA terminal is not dirty. If the terminal
becomes dirty, clean it with a dry cloth or cotton swab.
P. 45
If calling, transmitting, or another function is performed for a
long time with charging, the FOMA terminal may become warm
and charging LED may flash. Charge again after the terminal
temperature lowers.
P. 44
Becomes hot while operating/charging
Temperature of the FOMA terminal, battery pack, or adapter
may rise while operating or charging, or when performing
i-
a
ppli, making a Videophone call, or watching 1Seg for a long
time with charging. There is no safety hazard.
P. 44
Battery usage time is short
Make sure the battery pack is not left for a long time outside the
service area.
Outside the service area, since electric waves are searched to
make transmission available, more electric power than usual is
used.
P. 44
The usage time for the battery pack depends on the usage
environment and deterioration level.
P. 44
Battery pack is a consumable product. Service time per charge
is gradually reduced every time the battery is charged.
Purchase a specified new battery pack if the usage time
becomes extremely shorter than when the battery was
purchased even after fully charged.
P. 44
Power turns off/The FOMA terminal restarts
Unclean terminals for the battery pack may result in poor
connections and loss of power. Clean with a dry cloth or a
cotton swab.
–
Make sure the IC portion of the FOMA card is not dirty. P. 40
Not activated by pressing keys
Make sure All lock is not set. P. 109
Make sure Side key lock is not set. P. 113
Make sure the FOMA terminal is not turned off. P. 48
Reaction by the screen is slow when pressing keys
This may happen when a great deal of data is saved in the
FOMA terminal, or when a large amount of data is transferred
between the FOMA terminal handset and the microSD Card.
P. 333
P. 482
FOMA card does not recognize
Is a FOMA card inserted facing right direction? P. 40
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