Dell PowerConnect J-SRX100 Hardware Manual Download Page 102

Page: 102 / 158

Examples:

The following examples provide the sample output of commands:

•

show chassis hardware

user@host > show chassis hardware

Item Version Part number Serial number Description

Chassis AU0209AF0022 Dell
J-SRX100S

Routing Engine REV 00 750-02177 BAAA0083
RE-SRX100-HM

FPC 0 FPC

PIC 0 8x FE Base
PIC

Power Supply 0

•

show chassis environment

user@host > show chassis environment

Class Item Status Measurement

Temp Routing Engine OK 43 degrees C / 109 degrees
F

Power Power Supply 0 OK

•

show chassis fpc

user@host > show chassis fpc

Temp CPU Utilization (%) Memory Utilization (%)

Slot State (C) Total Interrupt DRAM (MB) Heap Buffer

0 Online -------------------- CPU less FPC --------------------

•

show chassis alarms

user@host > show chassis alarms

No alarms currently active

•

show chassis hardware detail

user@host > show chassis hardware detail

PowerConnect J-SRX100 Services Gateway Hardware Guide

Summary of Contents for PowerConnect J-SRX100

Page 1: ...Dell PowerConnect J Series J SRX100 Services Gateway Hardware Guide Published 2010 10 28 ...

Page 2: ...rConnect are trademarks of Dell Inc Juniper Networks the Juniper Networks logo JUNOS NetScreen ScreenOS and Steel Belted Radius are registered trademarks of Juniper Networks Inc in the United States and other countries JUNOSe is a trademark of Juniper Networks Inc All other trademarks service marks registered trademarks or registered service marks are the property of their respective owners Junipe...

Page 3: ...r virtualizations are physically contained on a single chassis c Product purchase documents paper or electronic user documentation and or the particular licenses purchased by Customer may specify limits to Customer s use of the Software Such limits may restrict use to a maximum number of seats registered endpoints concurrent users sessions calls connections subscribers clusters nodes realms device...

Page 4: ... SOFTWARE WILL OPERATE WITHOUT ERROR OR INTERRUPTION OR WILL BE FREE OF VULNERABILITY TO INTRUSION OR ATTACK In no event shall Juniper s or its suppliers or licensors liability to Customer whether in contract tort including negligence breach of warranty or otherwise exceed the price paid by Customer for the Software that gave rise to the claim or if the Software is embedded in another Juniper prod...

Page 5: ...period of up to three years from the date of distribution Such request can be made in writing to Juniper Networks Inc 1194 N Mathilda Ave Sunnyvale CA 94089 ATTN General Counsel You may obtain a copy of the GPL at http www gnu org licenses gpl html and a copy of the LGPL at http www gnu org licenses lgpl html 15 Miscellaneous This Agreement shall be governed by the laws of the State of California ...

Page 6: ...vi ...

Page 7: ...nel 10 J SRX100 Services Gateway Built In Interfaces 10 J SRX100 Services Gateway LEDs 12 J SRX100 Services Gateway Front Panel LEDs 12 J SRX100 Services Gateway Ethernet Port LEDs 14 J SRX100 Services Gateway Boot Devices 15 J SRX100 Services Gateway Power Supply 16 Part 2 Setting Up the J SRX100 Services Gateway Chapter 3 Preparing the Site for J SRX100 Services Gateway Installation 19 Site Prep...

Page 8: ...ecting Grounding and Powering On the J SRX100 Services Gateway 51 Connecting the J SRX100 Services Gateway to the Power Supply 51 Connecting and Organizing Interface Cables to the J SRX100 Services Gateway 52 Grounding the J SRX100 Services Gateway 53 Powering On and Powering Off the J SRX100 Services Gateway 55 Powering On the J SRX100 Services Gateway 55 Powering Off the J SRX100 Services Gatewa...

Page 9: ...nitoring the J SRX100 Services Gateway Chassis Using the CLI 87 Monitoring the J SRX100 Services Gateway Components Using LEDs 89 Monitoring the J SRX100 Services Gateway Using Chassis Alarm Conditions 91 Monitoring the J SRX100 Services Gateway Power System 92 Resetting the Configuration File When the J SRX100 Services Gateway Is Inaccessible 93 Using the Reset Config Button on the J SRX100 Servi...

Page 10: ...ectrical Wiring Guidelines 123 J SRX100 Services Gateway Power Specifications and Requirements 124 Appendix C J SRX100ServicesGatewayInterfaceCableSpecificationsandConnector Pinouts 127 Interface Cable and Wire Specifications for the J SRX100 Services Gateway 127 RJ 45 Connector Pinouts for the J SRX100 Services Gateway Ethernet Port 127 RJ 45 Connector Pinouts for the J SRX100 Services Gateway Co...

Page 11: ...re power on the services gateway perform initial software configuration and perform routine maintenance After completing the installation and basic configuration procedures covered in this guide see the Junos OS configuration guides for information about further Junos OS configuration Audience This guide is designed for network administrators who are installing and maintaining a PowerConnect J Ser...

Page 12: ...es Attribute Introduces important new terms Identifies book names Identifies RFC and Internet draft titles Italic text like this Configure the machine s domain name edit root set system domain name domain name Represents variables options for which you substitute a value in commands or configuration statements Italic text like this To configure a stub area include the stub statement at the edit pr...

Page 13: ...ect All Interfaces To cancel the configuration click Cancel Represents J Web graphical user interface GUI items you click or select Bold text like this In the configuration editor hierarchy select Protocols Ospf Separates levels in a hierarchy of J Web selections bold right angle bracket Repair and Warranty CAUTION Many repairs may only be done by a certified service technician You should only per...

Page 14: ...xiv PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 15: ...PART 1 J SRX100 Services Gateway Overview Introduction to the J SRX100 Services Gateway on page 3 J SRX100 Services Gateway Hardware Components and Specifications on page 7 1 ...

Page 16: ...2 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 17: ... intranet access The services gateway offers stable reliable and efficient IP routing in addition to switching support and LAN connectivity The device provides IP Security IPsec virtual private network VPN and firewall services for small sized and medium sized companies and enterprise branch and remote offices The J SRX100 Services Gateway can be connected directly to traditional private networks ...

Page 18: ...the J SRX100 Services Gateway Two user interfaces are available for monitoring configuring troubleshooting and managing the J SRX100 Services Gateway J Web interface Web based graphical interface that allows you to operate a services gateway without commands The J Web interface provides access to all JUNOS functionality and features JUNOS command line interface CLI Command shell that runs on top o...

Page 19: ...AC 100 to 240 VAC AC input voltage 8 8 Fast Ethernet ports 1 1 Console port 1 1 USB port 4 4 LEDs 1 GB 1 GB NAND flash For more details on Junos OS features and licenses for the J SRX100 Services Gateway see the Junos OS Administration Guide For more information on upgrading a J SRX100 Services Gateway Low Memory to High Memory see Upgrading the J SRX100 Services Gateway Low Memory Version to a Hi...

Page 20: ...6 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 21: ...6 J SRX100 Services Gateway Specifications The J SRX100 Services Gateway chassis is a rigid sheet metal structure that houses all the other hardware components see Figure 1 on page 8 Table 5 on page 7 provides information on the physical specifications of the device Table 5 J SRX100 Services Gateway Specifications Value Specification 1 38 in 35 mm Chassis height 8 5 in 216 mm Chassis width 5 79 in...

Page 22: ...subject to change Maximum thermal output 5 90 noncondensing Relative humidity Figure 1 J SRX100 Services Gateway J CAUTION Beforeremovingorinstallingcomponentsofafunctioningservices gateway attach an electrostatic discharge ESD strap to an ESD point and place the other end of the strap around your bare wrist Failure to use an ESD strap could result in damage to the services gateway Related Documen...

Page 23: ... Services Gateway Front Panel J Table 6 on page 9 lists the front panel components of the services gateway Table 6 J SRX100 Services Gateway Front Panel Components Component Number Power button 1 LEDs Alarm Status Power HA 2 Reset Config button 3 Universal serial bus USB port 4 Console port 5 Fast Ethernet ports 6 For more information on the front panel components see the following topics J SRX100...

Page 24: ...rovides support for holding the power cord on the power supply point The lock provides the option to lock and secure the device to the installation site Related Documentation J SRX100 Services Gateway Specifications on page 7 J SRX100 Services Gateway Built In Interfaces on page 10 J SRX100 Services Gateway LEDs on page 12 J SRX100 Services Gateway Boot Devices on page 15 J SRX100 Services Gateway...

Page 25: ...You must install and configure the USB storage device on the USB port to use it as secondary boot device Additionally the USB device must have JUNOS installed To provide the USB interfaces that are used to communicate with many types of JUNOS supported USB storage devices The USB port Consists of one port Supports the following modes Full speed High speed Complies with USB revision 2 0 Universal S...

Page 26: ...y Power Supply on page 16 J SRX100 Services Gateway LEDs This topic includes the following sections J SRX100 Services Gateway Front Panel LEDs on page 12 J SRX100 Services Gateway Ethernet Port LEDs on page 14 J SRX100 Services Gateway Front Panel LEDs Figure 4 on page 12 illustrates the front panel LEDs of the J SRX100 Services Gateway NOTE The numbers in Figure 4 on page 12 correspond to the num...

Page 27: ... minor alarm Off indicates that there are currently no alarms Alarm LED 1 The Power LED can be used to determine if the device is receiving power The Power LED has the following indicator colors Green and steadily on indicates that the device is functioning normally Amber and steadily on indicates that the power button has been pressed and quickly released The device is gracefully shutting down Of...

Page 28: ... that chassis clustering is not enabled HA LED 3 The Status LED can be used to determine whether the device is starting up is functioning normally or has failed The Status LED has the following indicator colors Green and steadily on indicates that the device is functioning normally Amber and steadily on indicates that the device is starting up Red and steadily on indicates that an error is detecte...

Page 29: ... Gateway Specifications on page 7 J SRX100 Services Gateway Front Panel and Back Panel Views on page 9 J SRX100 Services Gateway Built In Interfaces on page 10 J SRX100 Services Gateway Boot Devices on page 15 J SRX100 Services Gateway Power Supply on page 16 J SRX100 Services Gateway Boot Devices The J SRX100 Services Gateway can boot from two devices Internal flash External USB storage device Re...

Page 30: ...our Dell customer service representative for more information Related Documentation J SRX100 Services Gateway Specifications on page 7 J SRX100 Services Gateway Front Panel and Back Panel Views on page 9 J SRX100 Services Gateway LEDs on page 12 J SRX100 Services Gateway Built In Interfaces on page 10 J SRX100 Services Gateway Boot Devices on page 15 Monitoring the J SRX100 Services Gateway Power ...

Page 31: ... SRX100 Services Gateway on page 33 Preparing the J SRX100 Services Gateway for Installation on page 37 Installing the J SRX100 Services Gateway on page 41 Connecting Grounding and Powering On the J SRX100 Services Gateway on page 51 J SRX100 Services Gateway Memory Upgrade on page 59 J SRX100 Services Gateway Autoinstallation on page 61 Connecting the J SRX100 Services Gateway to Management Devic...

Page 32: ...18 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 33: ...2 J SRX100 Services Gateway Rack Requirements on page 23 Clearance Requirements for Airflow and Hardware Maintenance of the J SRX100 Services Gateway on page 24 J SRX100 Services Gateway Electrical and Power Requirements on page 26 Site Preparation Checklist for the J SRX100 Services Gateway The checklist in Table 11 on page 19 summarizes the tasks you need to perform when preparing a site for ins...

Page 34: ...power consumption and requirements Rack Requirements J SRX100 Services Gateway Rack Requirements on page 23 Verify that your rack meets the minimum requirements Rack Installation Preparing the J SRX100 Services Gateway for Rack Mount Installation on page 37 Plan the rack location including required space clearances Secure the rack to the floor and building structure Cabinet Requirements J SRX100 S...

Page 35: ...s for the J SRX100 Services Gateway on page 127 Acquire cables and connectors Reviewthemaximum distance allowed for each cable Choose the length of cable based on the distance between the hardware components being connected Plan the cable routing and management Related Documentation J SRX100 Services Gateway Specifications on page 7 J SRX100 Services Gateway Safety Requirements Warnings and Guidel...

Page 36: ...ications on page 7 J SRX100 Services Gateway Safety Requirements Warnings and Guidelines on page 41 J SRX100 Services Gateway Cabinet Requirements on page 22 J SRX100 Services Gateway Rack Requirements on page 23 Site Preparation Checklist for the J SRX100 Services Gateway on page 19 Clearance Requirements for Airflow and Hardware Maintenance of the J SRX100 Services Gateway on page 24 J SRX100 Se...

Page 37: ...the front door Installing the chassis close to the front of the cabinet maximizes the clearance in the rear of the cabinet for critical airflow Route and dress all cables to minimize the blockage of airflow to and from the chassis NOTE A cabinet larger than the minimum required provides better airflow and reduces the chance of overheating Cabinet airflow requirements Related Documentation General ...

Page 38: ... secure the rack in which you are installing the services gateway to the structure of the building If your geographical area is subject to earthquakes bolt the rack to the floor For maximum stability also secure the rack to ceiling brackets Connecting to the Building Structure Related Documentation General Site Guidelines for Installing the J SRX100 Services Gateway on page 22 Site Preparation Che...

Page 39: ... 2 5 in 6 35 cm Betweenfront mountingflange and rack or cabinet edge Space for the cooling system to function properly and to maintain unrestricted airflow around the chassis 2 5 in 6 35 cm Between side of the chassis and any non heat producing surface such as a wall or cabinet side Space for the cooling system to function properly and to maintain unrestricted airflow around the chassis 0 4 in 1 c...

Page 40: ...ons for the device Grounding guidelines and specifications for the device Related Documentation J SRX100 Services Gateway Site Electrical Wiring Guidelines on page 123 Site Preparation Checklist for the J SRX100 Services Gateway on page 19 Clearance Requirements for Airflow and Hardware Maintenance of the J SRX100 Services Gateway on page 24 Installation Overview for the J SRX100 Services Gateway ...

Page 41: ...CHAPTER 4 Installation Overview for the J SRX100 Services Gateway This chapter includes the following section Installation Overview for the J SRX100 Services Gateway on page 28 27 ...

Page 42: ...way and verify that the parts are received 3 Preparing the J SRX100 Services Gateway for Rack Mount Installation on page 37 Preparing the J SRX100 Services Gateway for Desk Mount Installation on page 38 Preparing the J SRX100 Services Gateway for Wall Mount Installation on page 38 Prepare the services gateway for installation 4 Installing the J SRX100 Services Gateway in a Rack on page 42 Installi...

Page 43: ...ation on page 38 Preparing the J SRX100 Services Gateway for Wall Mount Installation on page 38 Installing the J SRX100 Services Gateway in a Rack on page 42 Installing the J SRX100 Services Gateway on a Desk on page 46 Installing the J SRX100 Services Gateway on a Wall on page 47 Connecting and Organizing Interface Cables to the J SRX100 Services Gateway on page 52 29 Chapter 4 Installation Overv...

Page 44: ...30 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 45: ... for Installing and Maintaining the J SRX100 Services Gateway Related Topic Tools and Parts Task Installing the J SRX100 Services Gateway in a Rack on page 42 Installing the J SRX100 Services Gateway on a Desk on page 46 Installing the J SRX100 Services Gateway on a Wall on page 47 Phillips screwdriver numbers 1 and 3 Tie wrap Installing the J SRX100 Services Gateway Connecting the J SRX100 Servic...

Page 46: ...crews 10 32 and 12 24 Washers 10 32 Installing the J SRX100 Services Gateway in a Non Telco Rack NOTE This information applies only to the J SRX100S and J SRX100SU models Related Documentation Unpacking the J SRX100 Services Gateway on page 33 Installing the J SRX100 Services Gateway in a Rack on page 42 Installing the J SRX100 Services Gateway on a Desk on page 46 Installing the J SRX100 Services...

Page 47: ...eway 1 Open the box in which the device is shipped 2 Verify the parts received against the lists in Verifying Parts Received with the J SRX100 Services Gateway on page 34 3 Store the shipping box and packing material in case you need to return or move the device at a later time Related Documentation Required Tools and Parts for Installing and Maintaining the J SRX100 Services Gateway on page 31 Ve...

Page 48: ...4 NOTE The parts shipped with your device can vary depending on the configuration you ordered Table 17 Parts List for a Fully Configured J SRX100 Services Gateway Quantity Component 1 Chassis with 8xFE ports 1 Power supply adapter 30W 1 2 prong power cord 1 DB 9 to RJ 45 adapter straight through 7 ft NOTE The power supply adapter 30 W and the 2 prong power cord are shipped separately for the J SRX...

Page 49: ...for Installing and Maintaining the J SRX100 Services Gateway on page 31 Unpacking the J SRX100 Services Gateway on page 33 Preparing the J SRX100 Services Gateway for Rack Mount Installation on page 37 Preparing the J SRX100 Services Gateway for Desk Mount Installation on page 38 Preparing the J SRX100 Services Gateway for Wall Mount Installation on page 38 35 Chapter 6 Unpacking the J SRX100 Serv...

Page 50: ...36 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 51: ...n a rack Verify that the installation site meets the requirements described in Site Preparation Checklist for the J SRX100 Services Gateway on page 19 Verify that the racks or cabinets meet the specific requirements described in J SRX100 Services Gateway Rack Requirements on page 23 Place the rack or cabinet in its permanent location allowing adequate clearance for airflow and maintenance and secu...

Page 52: ...ke sure that the following parts are available in your vertical desk mounting kit for the J SRX100 Services Gateway Vertical stand Screws NOTE The vertical desk mounting kit is not shipped with the device and must be ordered separately Related Documentation Site Preparation Checklist for the J SRX100 Services Gateway on page 19 Unpacking the J SRX100 Services Gateway on page 33 Clearance Requireme...

Page 53: ...ed with the device and must be ordered separately Related Documentation Site Preparation Checklist for the J SRX100 Services Gateway on page 19 Unpacking the J SRX100 Services Gateway on page 33 Clearance Requirements for Airflow and Hardware Maintenance of the J SRX100 Services Gateway on page 24 Preparing the J SRX100 Services Gateway for Rack Mount Installation on page 37 Preparing the J SRX100...

Page 54: ...40 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 55: ...e set of guidelines for working with electrical equipment is beyond the scope of this guide Related Documentation J SRX100 Services Gateway General Safety Guidelines and Warnings on page 101 J SRX100 Services Gateway Electrical Safety Guidelines and Warnings on page 118 Required Tools and Parts for Installing and Maintaining the J SRX100 Services Gateway on page 31 Preparing the J SRX100 Services ...

Page 56: ...you are installing multiple devices in one rack install the lowest one first and proceed upward in the rack To install the device in a rack 1 Position the two devices in the rack mount tray as shown in Figure 6 on page 42 Figure 6 Installing the J SRX100 Services Gateway in a Rack J SRX100 J SRX100 2 Use a number 1 Phillips screwdriver to install the screws that secure the device to the rack mount...

Page 57: ...stallation procedure to install the device in a non telco rack Use the cage nuts provided with your rack installation kit for non telco square hole racks that do not have threaded holes Cage nuts are installed on the inside of the rack mounting flanges with either the cage nut insertion tool or a flat blade screwdriver Step 1 Attaching Installing the Cage Nuts to the Non Telco Rack Using a Cage Nu...

Page 58: ...mount the device b Hold the cage nut in one hand and compress the cage nut clip with a flat blade screwdriver c With the clip compressed push the edge of the cage nut fully into the slot from the inside of the rack mounting flange d Release the screwdriver pressure on the clip to lock the cage nut into place as shown in Figure 9 on page 44 Figure 9 Installing a Cage Nut Using a Flat Blade Screwdri...

Page 59: ... mount tray c Have one person grasp the sides of the rack mount tray lift it and position it in the rack d Align the bottom hole in each side of the rack mount tray with a hole in each rack rail as shown in Figure 11 on page 45 making sure the rack mount tray is level Figure 11 Hanging the J SRX100 Services Gateway in a Non Telco Rack e Have a second person install the 10 32 screws with washers in...

Page 60: ...ices Gateway Safety Requirements Warnings and Guidelines on page 41 Installing the J SRX100 Services Gateway on a Desk on page 46 Installing the J SRX100 Services Gateway on a Wall on page 47 Installing the J SRX100 Services Gateway on a Desk You can install the J SRX100 Services Gateway on a desk table or other level surface The device is shipped with the rubber feet attached The rubber feet are ...

Page 61: ... Installing and Maintaining the J SRX100 Services Gateway on page 31 Preparing the J SRX100 Services Gateway for Desk Mount Installation on page 38 J SRX100 Services Gateway Safety Requirements Warnings and Guidelines on page 41 Installing the J SRX100 Services Gateway in a Rack on page 42 Installing the J SRX100 Services Gateway on a Wall on page 47 Installing the J SRX100 Services Gateway on a W...

Page 62: ... using wall anchors to support the chassis install two pairs of anchors on the wall with mounting brackets attached 5 Have one person grasp the sides of the device lift it and position it on the wall 6 Have a second person install two pairs of mounting screws through the bracket holes on either side of the device to secure it to the wall 7 Verify that the mounting screws on one side are aligned wi...

Page 63: ...the J SRX100 Services Gateway for Wall Mount Installation on page 38 J SRX100 Services Gateway Safety Requirements Warnings and Guidelines on page 41 Installing the J SRX100 Services Gateway on a Desk on page 46 Installing the J SRX100 Services Gateway in a Rack on page 42 Connecting the J SRX100 Services Gateway to the Power Supply on page 51 49 Chapter 8 Installing the J SRX100 Services Gateway ...

Page 64: ...50 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 65: ...00 Services Gateway to the Power Supply NOTE The power supply adapter 30 W and the 2 prong power cord are shipped separately for the J SRX100S and J SRX100SU models Contact your Dell customer service representative for more information To connect the device to the power supply CAUTION Before connecting the device to the power supply attach an ESD strap to an ESD point and place the other end of th...

Page 66: ...n ensure that your device is adequately grounded using the grounding point available on back panel of chassis Related Documentation Required Tools and Parts for Installing and Maintaining the J SRX100 Services Gateway on page 31 Grounding the J SRX100 Services Gateway on page 53 Connecting and Organizing Interface Cables to the J SRX100 Services Gateway on page 52 J SRX100 Services Gateway General...

Page 67: ...vices Gateway to the Power Supply on page 51 Grounding the J SRX100 Services Gateway on page 53 Interface Cable and Wire Specifications for the J SRX100 Services Gateway on page 127 J SRX100 Services Gateway Installation Safety Guidelines and Warnings on page 105 Grounding the J SRX100 Services Gateway To meet safety and electromagnetic interference EMI requirements and to ensure proper operation ...

Page 68: ...ion Grounding Requirement 14 AWG single strand wire cable Grounding cable Up to 4 A Amperage of grounding cable Ring type vinyl insulated TV14 6R lug or equivalent Grounding lug To ground the device 1 Connect the grounding cable to a proper earth ground 2 Verify that a licensed electrician has attached the cable lug to the grounding cable 3 Place the grounding cable lug over the grounding point on...

Page 69: ...the device 2 Insert the plug of the power supply adapter into an AC power source receptacle 3 Turn on the power to the AC power receptacle The device starts automatically as the power supply completes its startup sequence The Power LED lights during startup and remains on steadily when the device is operating normally NOTE After the power supply is turned on it can take up to 60 seconds for status...

Page 70: ...utton while the device is shutting down CAUTION Immediate shutdown can result in data loss and corruption of the file system NOTE To remove power completely from the device unplug the power cord or switch off the AC power source After powering off a power supply wait at least 10 seconds before turning it back on After powering on a power supply wait at least 10 seconds before turning it off The po...

Page 71: ...nd Back Panel Views on page 9 Connecting the J SRX100 Services Gateway to the Power Supply on page 51 Grounding the J SRX100 Services Gateway on page 53 Using the Reset Config Button on the J SRX100 Services Gateway on page 93 Changing the Reset Config Button Behavior on the J SRX100 Services Gateway on page 94 57 Chapter 9 Connecting Grounding and Powering On the J SRX100 Services Gateway ...

Page 72: ...58 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 73: ...MB All J SRX100 Services Gateways have a built in DDR memory of 1 GB The J SRX100 Services Gateway Low Memory devices can utilize a maximum of 512 MB of DDR memory To utilize 1 GB of DDR memory you must upgrade your device to a J SRX100 Services Gateway High Memory version by installing the memory upgrade license You can install the memory license using the CLI configuration editor For more inform...

Page 74: ...e the Junos OS Administration Guide To obtain a memory license contact Dell Support Related Documentation J SRX100 Services Gateway Features and Functions on page 5 J SRX100 Services Gateway Specifications on page 7 60 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 75: ...can use either the J Web configuration editor or the CLI configuration editor to configure a device for autoinstallation For the autoinstallation process to work you must store one or more host specific or default configuration files on a configuration server in the network and have a service available typicallyDynamicHostConfigurationProtocol DHCP toassignanIPaddress to the services gateway Autoi...

Page 76: ...62 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 77: ...ge 67 Connecting the Modem to the Console Port on the J SRX100 Services Gateway on page 68 Connecting to the CLI at the User End for the J SRX100 Services Gateway on page 69 Connecting a J SRX100 Services Gateway to the J Web Interface If you plan to use the J Web interface to configure the J SRX100 Services Gateway you must connect through one of the built in Ethernet management ports To connect ...

Page 78: ... panel of the services gateway turns solid green 5 Turn on the power to the management device The services gateway assigns an IP address to the management device within the 192 168 1 0 24 subnetwork if the management device is configured to use DHCP NOTE After connecting the management device to the services gateway the DHCP server process on the services gateway will assign an IP address automati...

Page 79: ...RX100 Services Gateway to the CLI on page 65 J SRX100 Services Gateway Software Configuration Overview on page 71 J SRX100 Services Gateway Secure Web Access Overview on page 81 Connecting the J SRX100 Services Gateway to the CLI This topic includes the following sections Connecting the Services Gateway to the CLI Locally on page 65 Connecting a J SRX100 Services Gateway to the CLI Remotely on pag...

Page 80: ...ect the other end of the Ethernet cable to the console port on the services gateway see Figure 18 on page 65 6 Turn on the power to the management device 7 Start your asynchronous terminal emulation application such as Microsoft Windows HyperTerminal and select the appropriate COM port to use for example COM1 8 Configure the port settings shown in Table 21 on page 66 Table 21 Console Port Settings...

Page 81: ...Web Access Overview on page 81 Connecting the Modem at the J SRX100 Services Gateway End NOTE These instructions use Hayes compatible modem commands to configure the modem If your modem is not Hayes compatible refer to the documentationforyourmodemandentertheequivalentmodemcommands To configure the modem on the services gateway end 1 Connect the modem to a PC or laptop computer 2 Power on the mode...

Page 82: ...Gateway Software Configuration Overview on page 71 Connecting the Modem to the Console Port on the J SRX100 Services Gateway To connect the dial up modem to the console port on the services gateway 1 Turn off power to the services gateway 2 Turn off power to the modem 3 Plug one end of the Ethernet cable supplied with your services gateway into the console port on the services gateway 4 Plug the o...

Page 83: ...chronous terminal emulation application such as Microsoft Windows HyperTerminal on the PC or laptop computer 3 Select the COM port to which the modem is connected for example COM1 4 Configure the port settings shown in Table 23 on page 69 Table 23 Port Settings for Connecting CLI at User End Value Port Setting 9600 Bits per second 8 Data bits None Parity 1 Stop bits None Flow control 5 In the Hype...

Page 84: ...rd before committing any configuration settings Related Documentation Connecting the Modem at the J SRX100 Services Gateway End on page 67 Connecting the Modem to the Console Port on the J SRX100 Services Gateway on page 68 J SRX100 Services Gateway Software Configuration Overview on page 71 70 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 85: ...ncludes the following sections Preparing J SRX100 Services Gateway for Configuration on page 71 Understanding Built In Ethernet Ports on page 72 Mapping the Chassis Cluster Ports on page 72 Understanding Management Access on page 73 Preparing J SRX100 Services Gateway for Configuration When the J SRX100 services gateway powers on it tries to boot the Junos OS from the default storage media If the ...

Page 86: ...s active the device attempts to perform autoinstallation by obtaining a device configuration through all of its connected interfaces The services gateway acts as a DHCP client out of the built in Ethernet ports If the services gateway does not find a DHCP server within a few seconds the device acts as a DHCP server and assigns an IP address as 192 168 1 1 24 With the device temporarily acting as a...

Page 87: ...e and access the CLI to execute commands from a remote system Encrypts traffic so that it cannot be intercepted unlike Telnet Can be configured so that connections are authenticated by a digital certificate Uses public private key technology for both connection and authentication The SSH client software must be installed on the machine where the client application runs If the SSH private key is en...

Page 88: ... SRX100 Services Gateway Using the CLI This procedure connects the device to the network but does not enable it to forward traffic For complete information about enabling the device to forward traffic including examples see the appropriate Junos OS configuration guides To configure the software 1 Verify that the device is powered on 2 Log in as the root user There is no password 3 Start the CLI ro...

Page 89: ...icy policy name match source address any destination address any application any root set security policies from zone trust to zone untrust policy policy name then permit 14 Create a NAT rule for source translation of all Internet bound traffic edit admin set security nat source rule set interface nat from zone trust admin set security nat source rule set interface nat to zone untrust admin setsec...

Page 90: ...e it on the device edit admin commit 19 Optionally configure additional properties by adding the necessary configuration statements Then commit the changes to activate them on the device edit admin host commit 20 When you have finished configuring the device exit configuration mode edit admin host exit admin host Related Documentation Connecting the J SRX100 Services Gateway to the CLI on page 65 ...

Page 91: ... assign an IP address to the management device 3 Ensure that the management device acquires an IP address on the 192 168 1 0 24 subnetwork other than 192 168 1 1 from the device NOTE If an IP address is not assigned to the management device manually configure an IP address in the 192 168 1 0 24 subnetwork Do not assign the 192 168 1 1 IP address to the management device as this IP address is assig...

Page 92: ...en defined it is required when you log in to the J Web user interface or the CLI Sets the password that user root can use to log in to the services gateway Root Password required Retype the password Verifies the root password has been typed correctly Verify Root Password required Add an IP address by selecting it in the box to the left of the Add button then clicking Add Delete an IP address by cl...

Page 93: ...ng SSH Allow SSH Access Table 28 Basic Configuration Summary Date and Time Your Action Function Field Date and Time From the list select the appropriate time zone Identifies the time zone in which the services gateway is located Time Zone Add an IP address by clicking Add and entering IP address and then clicking OK Delete an IP address by clicking it in the box and then clicking Delete Specifies ...

Page 94: ...the Interface Name column click the interface you want to configure for example fe 0 0 0 c Under Logical Interfaces click Add d Under IPv4 Addresses and Prefixes click Add e In the IPv4 Address and Prefix fields enter an IP address and a subnet mask f Click OK The configured IP address is included in the Address Prefix column 4 Configure the default route as follows a In the J Web interface select...

Page 95: ...rtext Transfer Protocol HTTP HTTP allows easy Web access but no encryption The data that is transmitted between the Web browser and the services gateway by means of HTTP is vulnerable to interception and attack To enable secure Web access the services gateway supports HTTP over Secure Sockets Layer HTTPS You can enable HTTP or HTTPS access on specific interfaces and ports as needed The services ga...

Page 96: ...iguring secure Web access see the Junos OS Administration Guide Related Documentation J SRX100 Services Gateway Software Configuration Overview on page 71 Performing Initial Software Configuration on the J SRX100 Services Gateway Using the CLI on page 74 Performing Initial Software Configuration on the J SRX100 Services Gateway Using the J Web Interface on page 77 82 PowerConnect J SRX100 Services...

Page 97: ...PART 3 Maintaining and Monitoring the J SRX100 Services Gateway Maintaining the J SRX100 Services Gateway Hardware Components on page 85 Monitoring the J SRX100 Services Gateway on page 87 83 ...

Page 98: ...84 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 99: ...e following preventive maintenance procedures Inspect the installation site for moisture loose wires or cables and excessive dust Make sure that airflow is unobstructed around the device and into the air intake vents Routinemaintenance To maintain the power supply on the services gateway Make sure that the power and grounding cables are arranged so that they do not obstruct access to other device ...

Page 100: ...ay Components Using LEDs on page 89 Monitoring the J SRX100 Services Gateway Using Chassis Alarm Conditions on page 91 Monitoring the J SRX100 Services Gateway Power System on page 92 86 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 101: ...Services Gateway Components Using LEDs on page 89 Monitoring the J SRX100 Services Gateway Using Chassis Alarm Conditions on page 91 Monitoring the J SRX100 Services Gateway Power System on page 92 Monitoring the J SRX100 Services Gateway Chassis Using the CLI You can monitor alarms to troubleshoot hardware problems on a services gateway The chassis properties include the status of active chassis ...

Page 102: ... chassis environment user host show chassis environment Class Item Status Measurement Temp Routing Engine OK 43 degrees C 109 degrees F Power Power Supply 0 OK show chassis fpc user host show chassis fpc Temp CPU Utilization Memory Utilization Slot State C Total Interrupt DRAM MB Heap Buffer 0 Online CPU less FPC show chassis alarms user host show chassis alarms No alarms currently active show cha...

Page 103: ...s Gateway Using Chassis Alarm Conditions on page 91 Monitoring the J SRX100 Services Gateway Power System on page 92 Maintaining the J SRX100 Services Gateway Hardware Components on page 85 Using the Reset Config Button on the J SRX100 Services Gateway on page 93 Dell Support on page 95 Monitoring the J SRX100 Services Gateway Components Using LEDs Table 30 on page 89 describes the status of the L...

Page 104: ...t the device is starting up Indicates that the Reset Config button is pressed Amber Contact Dell Support See Dell Support on page 95 Indicates that an error is detected in the device Red Major alarm indicates a critical situation on the services gateway that requires immediate action See Monitoring the J SRX100 Services Gateway Using Chassis Alarm Conditions on page 91 Indicates a major alarm Red ...

Page 105: ...tem on page 92 Off indicates that the device is not receiving power Off Related Documentation Monitoring the J SRX100 Services Gateway Chassis Using the CLI on page 87 Monitoring the J SRX100 Services Gateway Using Chassis Alarm Conditions on page 91 Monitoring the J SRX100 Services Gateway Power System on page 92 Using the Reset Config Button on the J SRX100 Services Gateway on page 93 Changing t...

Page 106: ...he services gateway chassis temperature or chassis is too warm Hardware components on the services gateway Red major The services gateway shuts down automatically in four minutes The services gateway temperature is too high either because of an internal overheating condition or because the maximum recommended room temperature has been exceeded Related Documentation Monitoring the J SRX100 Services...

Page 107: ...is not receiving power Off Related Documentation Monitoring the J SRX100 Services Gateway Chassis Using the CLI on page 87 Monitoring the J SRX100 Services Gateway Components Using LEDs on page 89 Monitoring the J SRX100 Services Gateway Using Chassis Alarm Conditions on page 91 Using the Reset Config Button on the J SRX100 Services Gateway on page 93 Changing the Reset Config Button Behavior on t...

Page 108: ...gurations and rescue configuration and loads and commits the factory configuration For details about factory default settings see the Junos OS Administration Guide Related Documentation Changing the Reset Config Button Behavior on the J SRX100 Services Gateway on page 94 Monitoring the J SRX100 Services Gateway Chassis Using the CLI on page 87 Monitoring the J SRX100 Services Gateway Components Us...

Page 109: ...he device configuration Related Documentation Using the Reset Config Button on the J SRX100 Services Gateway on page 93 Monitoring the J SRX100 Services Gateway Chassis Using the CLI on page 87 Monitoring the J SRX100 Services Gateway Components Using LEDs on page 89 Monitoring the J SRX100 Services Gateway Using Chassis Alarm Conditions on page 91 Monitoring the J SRX100 Services Gateway Power Sy...

Page 110: ...96 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 111: ... Compliance Information on page 99 J SRX100 Services Gateway Power Guidelines Requirements and Specifications on page 123 J SRX100 Services Gateway Interface Cable Specifications and Connector Pinouts on page 127 Getting Help on page 131 97 ...

Page 112: ...98 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 113: ...ces Gateway Electrical Safety Guidelines and Warnings on page 118 J SRX100 Services Gateway Agency Approvals on page 119 J SRX100ServicesGatewayComplianceStatementsforEMCRequirementsonpage120 J SRX100 Services Gateway Compliance Statements for Environmental Requirements on page 121 J SRX100 Services Gateway Definition of Safety Warning Levels This guide uses the following three levels of safety wa...

Page 114: ...n verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt Avvertenza Questo simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di lavorare su qualsiasi apparecchiatura occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti Advarsel Dette var...

Page 115: ...authorized service personnel perform other system services Keep the area around the chassis clear and free from dust before during and after installation Keep tools away from areas where people could trip on them Wear safety glasses if you are working under any conditions that could be hazardous to your eyes Do not perform any actions that create a potential hazard to people or make the equipment ...

Page 116: ...altécnicoadecuadamentepreparadoycapacitado Varning Denna utrustning ska endast installeras och bytas ut av utbildad och kvalificerad personal Restricted Access Area Warning WARNING The services gateway is intended for installation in restricted access areas A restricted access area is an area to which access can be gained only by service personnel through the use of a special tool lock and key or ...

Page 117: ...n i områder med begrenset adgang Et område med begrenset adgang gir kun adgang til servicepersonale som bruker et spesielt verktøy lås og nøkkel eller en annen sikkerhetsanordning og det kontrolleres av den autoriteten som er ansvarlig for området Aviso Esta unidade foi concebida para instalação em áreas de acesso restrito Uma área de acesso restrito é uma área à qual apenas tem acesso o pessoal d...

Page 118: ...nd your clothing ESD voltages emitted from clothing can still damage components When removing or installing a component always place it component side up on an antistatic surface in an antistatic card rack or in an electrostatic bag If you are returning a component place it into an electrostatic bag before packing it Figure 19 Placing a Component into an Electrostatic Bag J SRX100 Related Document...

Page 119: ...ky and difficult to clean In addition in minute amounts of moisture monoammonium phosphate can become highly corrosive and corrodes most metals Any equipment in a room in which a chemical fire extinguisher has been discharged is subject to premature failure and unreliable operation The equipment is considered to be irreparably damaged NOTE Tokeepwarrantieseffective donotuseadrychemicalfireextingui...

Page 120: ...hanical loading WARNING To prevent bodily injury when mounting or servicing the services gateway in a rack take the following precautions to ensure that the system remains stable The following directives help maintain your safety The services gateway must be installed into a rack that is secured to the building structure The services gateway should be mounted at the bottom of the rack if it is the...

Page 121: ...llä ja siirry sitten sen yläosaan Jos telinettä varten on vakaimet asenna ne ennen laitteen asettamista telineeseen tai sen huoltamista siinä Attention Pour éviter toute blessure corporelle pendant les opérations de montage ou de réparation de cette unité en casier il convient de prendre des précautions spéciales afin de maintenir la stabilité du système Les directives ci dessous sont destinées à ...

Page 122: ...uando questa unità viene montata in un supporto parzialmente pieno caricare il supporto dal basso all alto con il componente più pesante sistemato sul fondo del supporto Se il supporto è dotato di dispositivi stabilizzanti installare tali dispositivi prima di montare o di procedere alla manutenzione dell unità nel supporto Advarsel Unngå fysiske skader under montering eller reparasjonsarbeid på de...

Page 123: ...idad en el mismo Cuandoesteequiposevayaainstalarenunbastidorparcialmenteocupado comenzar la instalación desde la parte inferior hacia la superior colocando el equipo más pesado en la parte inferior Si el bastidor dispone de dispositivos estabilizadores instalar éstos antes de montar o proceder al mantenimiento del equipo instalado en el bastidor Varning För att undvika kroppsskada när du installer...

Page 124: ...t examine unterminated optical ports with optical instruments Avoid direct exposure to the beam WARNING Unterminated optical connectors can emit invisible laser radiation The lens in the human eye focuses all the laser power on the retina so focusing the eye directly on a laser source even a low power laser could permanently damage the eye Class 1 Laser Product Warning WARNING Class 1 laser produc...

Page 125: ...n Varoitus Älä katso säteeseen äläkä tarkastele sitä suoraan optisen laitteen avulla Attention Ne pas fixer le faisceau des yeux ni l observer directement à l aide d instruments optiques Warnung Nicht direkt in den Strahl blicken und ihn nicht direkt mit optischen Geräten prüfen Avvertenza Non fissare il raggio con gli occhi né usare strumenti ottici per osservarlo direttamente Advarsel Stirr elle...

Page 126: ...ono inseriti radiazioni invisibili possono essere emesse attraverso l apertura della porta Evitate di esporvi alle radiazioni e non guardate direttamente nelle aperture Advarsel Unngå utsettelse for stråling og stirr ikke inn i åpninger som er åpne fordi usynlig stråling kan emiteres fra portens åpning når det ikke er tilkoblet en fiberkabel Aviso Dada a possibilidade de emissão de radiação invisí...

Page 127: ...que par une pile de type semblable ou équivalent recommandée par le fabricant Jeter les piles usagées conformément aux instructions du fabricant Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr Ersetzen Sie die Batterie nur durch den gleichen oder vom Hersteller empfohlenen Batterietyp Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers Avvertenza Peric...

Page 128: ... voivat aiheuttaa vakavia palovammoja tai hitsata metalliesineet kiinni liitäntänapoihin AttentionAvantd accéderàcetéquipementconnectéauxlignesélectriques ôtertoutbijou anneaux colliersetmontrescompris Lorsqu ilssontbranchés à l alimentation et reliés à la terre les objets métalliques chauffent ce qui peut provoquer des blessures graves ou souder l objet métallique aux bornes Warnung Vor der Arbei...

Page 129: ...ng WARNING Do not work on the system or connect or disconnect cables during periods of lightning activity Waarschuwing Tijdens onweer dat gepaard gaat met bliksem dient u niet aan het systeem te werken of kabels aan te sluiten of te ontkoppelen Varoitus Älä työskentele järjestelmän parissa äläkä yhdistä tai irrota kaapeleita ukkosilmalla Attention Ne pas travailler sur le système ni brancher ou dé...

Page 130: ...er services gateway vor Überhitzung zu schützen darf dieser nicht in einer Gegend betrieben werden in der die Umgebungstemperatur das empfohlene Maximum von 40 ο C überschreitet Um Lüftungsverschluß zu verhindern achten Sie darauf daß mindestens 15 2 cm lichter Raum um die Lüftungsöffnungen herum frei bleibt Avvertenza Per evitare il surriscaldamento dei services gateway non adoperateli in un loca...

Page 131: ...u rebut définitive de ce produit doit être effectuée conformément à toutes les lois et réglementations en vigueur Warnung Dieses Produkt muß den geltenden Gesetzen und Vorschriften entsprechend entsorgt werden Avvertenza L eliminazione finale di questo prodotto deve essere eseguita osservando le normative italiane vigenti in materia AdvarselEndeligdisponeringavdetteproduktetmåskjeihenholdtilnasjon...

Page 132: ... Canada Canadian Electrical Code Part 1 CSA C22 1 Other countries International Electromechanical Commission IEC 60364 Part 1 through Part 7 Evaluated to the TN power system Locate the emergency power off switch for the room in which you are working so that if an electrical accident occurs you can quickly turn off the power Do not work alone if potentially hazardous conditions exist anywhere in yo...

Page 133: ...ion Technology Equipment EN 60950 1 2001 Safety of Information Technology Equipment IEC 60950 1 2001 Safety of Information Technology Equipment with country deviations EN 60825 1 A1 A2 1994 Safety of Laser Products Part 1 Equipment Classification EN 60825 2 2000 Safety of Laser Products Part 2 Safety of Optical Fiber Comm Systems EMC EN 300 386 V1 3 3 2005 Telecom Network Equipment EMC requirement...

Page 134: ...and Warnings on page 118 J SRX100ServicesGatewayComplianceStatementsforEMCRequirementsonpage120 J SRX100 Services Gateway Compliance Statements for Environmental Requirements on page 121 J SRX100 Services Gateway Compliance Statements for EMC Requirements Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du C...

Page 135: ...asures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Related Documentation J SRX100 Services Gateway Agency Approvals on page 119 J SRX100 Services Gateway Compliance Statem...

Page 136: ...122 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 137: ...ly important to provide a properly grounded and shielded environment and to use electrical surge suppression devices Table 34 Site Electrical Wiring Guidelines for the Services Gateway Guideline Site Wiring Factor To ensure that signaling functions optimally Install wires correctly Improperly installed wires can emit radio interference Do not exceed the recommended distances or pass wires between ...

Page 138: ...arly from lightning or radio transmitters you may want to seek expert advice Electromagnetic Compatibility EMC CAUTION To comply with intrabuilding lightning surge requirements the intrabuilding wiring must be shielded The shielding for the wiring must be grounded at both ends Related Documentation General Site Guidelines for Installing the J SRX100 Services Gateway on page 22 Monitoring the J SRX...

Page 139: ...rvices Gateway Power Supply on page 16 Clearance Requirements for Airflow and Hardware Maintenance of the J SRX100 Services Gateway on page 24 J SRX100 Services Gateway Site Electrical Wiring Guidelines on page 123 Site Preparation Checklist for the J SRX100 Services Gateway on page 19 Monitoring the J SRX100 Services Gateway Power System on page 92 Maintaining the J SRX100 Services Gateway Hardwa...

Page 140: ...126 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 141: ...fications for Ports Device Receptacle Maximum Length Cable Wire Required Cable Specification Port RJ 45 6 ft 1 83 m One 6 ft 1 83 m length with DB 9 RJ 45 connectors RS 232 EIA 232 serial cable Console port RJ 45 328 ft 100 m One 15 ft 4 57 m length with RJ 45 RJ 45 connectors CAT 5e Category 5 cable or equivalent suitable for 100BASE T operation Ethernet port Related Documentation RJ 45 Connector...

Page 142: ...cations for the J SRX100 Services Gateway on page 127 RJ 45 Connector Pinouts for the J SRX100 Services Gateway Console Port on page 128 RJ 45 Connector Pinouts for the J SRX100 Services Gateway Console Port Figure 21 on page 128 shows the RJ 45 connector pinouts for the console port Figure 21 Console Cable Connector Table 38 on page 128 describes the RJ 45 connector pinouts for the console port T...

Page 143: ...ignal Ground Ground 5 Receive Data RXD 6 Data Set Ready DSR DCD 7 Clear to Send CTS 8 Related Documentation Interface Cable and Wire Specifications for the J SRX100 Services Gateway on page 127 RJ 45 Connector Pinouts for the J SRX100 Services Gateway Ethernet Port on page 127 129 Appendix C J SRX100 Services Gateway Interface Cable Specifications and Connector Pinouts ...

Page 144: ...130 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 145: ...ces Gateway and Components for Shipment on page 136 Dell Support on page 138 Obtaining Assistance If you experience a problem with your services gateway you can complete the following steps to diagnose and troubleshoot the problem 1 Fill out the diagnostics checklist See Diagnostics Checklist on page 134 2 Use Dell s extensive suite of online services available at Dell Support http www support del...

Page 146: ...sian Pacific countries only http www dell com jp Japan only http www euro dell com Europe only http www dell com la Latin American and Caribbean countries http www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites http www support dell com http support jp dell com Japan only http support euro dell com Europe only Dell Support ...

Page 147: ...With Your Order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 135 Product Information If you need information about additional products available from Dell or if you would like to place...

Page 148: ...ficiently Remember to fill out the Diagnostics Checklist see Diagnostics Checklist on page 134 If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that t...

Page 149: ... and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit www support dell com 2 Click your country or region at the bottom of the page For a full listing of countries and regions click All 3 In the Support menu click All Support 4 Choose the method of contacting Dell that is convenient for you Locating the J SRX100 Services...

Page 150: ...s for Shipment This section describes how to pack the services gateway or components for shipment Packing the Services Gateway for Shipment To pack the services gateway for shipment 1 Retrieve the shipping carton and packing materials in which the device was originally shipped If you do not have these materials contact your customer representative about approved packaging materials 2 Attach an ele...

Page 151: ... packing foam on top of and around the device 11 Replace the accessory box on top of the packing foam 12 Securely tape the box closed 13 Write the Return Materials Authorization RMA number on the exterior of the box to ensure proper tracking Packing the Components for Shipment Follow these guidelines for packing and shipping individual components of the services gateway When you return a component...

Page 152: ...t on page 95 Dell Support If you need assistance while troubleshooting a services gateway please go to the Dell Support website at http www support dell com 138 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 153: ...PART 5 Index Index on page 141 139 ...

Page 154: ...140 PowerConnect J SRX100 Services Gateway Hardware Guide ...

Page 155: ... Environmental requirements 121 general standards 119 components packing for shipment 136 configuration Services Gateway 71 connecting to CLI 65 locally 65 remotely 65 connectivity through J Web 63 console port adapter chassis 68 cable specifications 127 RJ 45 128 settings for modem connection at device for remote CLI access 67 settings for modem connection for remote CLI access 69 customer suppor...

Page 156: ...ings 41 installation parts 31 installation site electrical wiring guidelines 123 installation tools 31 interface alarms 91 interface cable specifications 127 interface cables connecting 52 organizing 52 interfaces built in 10 hardware 10 internet 3 J J Web interface configuration editor See J Web configuration editor connecting 63 Quick Configuration See Quick Configuration Junos OS establishing s...

Page 157: ...e configuration 93 Reset Config button CLI commands 94 set chassis commands 94 using 93 returning components 136 returning services gateway 136 RJ 45 pinouts console port 128 fast Ethernet port 127 RJ 45 to DB 9 serial port adapter chassis console port 68 root password at initial remote connection none 69 RS 232 EIA 232 127 S safety guidelines general 101 installation 105 LED 110 safety standards ...

Page 158: ...how chassis hardware 87 shutdown graceful 55 immediate 55 signaling limitations 123 site environmental specifications 7 specifications cable 127 environmental 7 fire safety 104 SSL Secure Sockets Layer management access 81 standards compliance 119 Status LED 13 monitoring 89 support technical xiii T technical support xiii temperature acceptable range 7 temperature nonoperating range 7 thermal outp...

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