200
6. Troubleshooting
Printing problems
Condition
Possible cause
Suggested solutions
The machine does not
print.
The machine is not receiving power.
Connect the machine to the electricity supply first. If the machine has a
(
Power
)
button on the control, press it.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
•
The cover is not closed. Close the cover.
•
Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 80).
•
No paper is loaded. Load paper (see "Loading paper in the tray" on page 33).
•
The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 66).
•
Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 66).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 17).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.
Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
Summary of Contents for B1265DNF
Page 20: ...20 1 Introduction Turning on the machine Connect the machine to the electricity supply first ...
Page 35: ...Media and tray 35 2 Menu overview and basic setup ...
Page 77: ...Clearing original document jams 77 4 Troubleshooting 1 Original paper jam in front of scanner ...
Page 78: ...Clearing original document jams 78 4 Troubleshooting 2 Original paper jam inside of scanner ...
Page 81: ...Clearing paper jams 81 4 Troubleshooting 5 In the manual tray ...
Page 83: ...Clearing paper jams 83 4 Troubleshooting 7 In the exit area ...
Page 84: ...Clearing paper jams 84 4 Troubleshooting 8 In the duplex unit area 1 2 1 2 ...