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Dell 3348 - PowerConnect Switch - Stackable, User Manual

The Dell 3348 PowerConnect Switch is a stackable networking solution that maximizes productivity and efficiency in any business setting. Seamlessly connect and manage multiple devices with ease using this user-friendly, high-performance switch. Unlock its full potential by downloading the free user manual from manualshive.com, ensuring you make the most of this powerful tool.

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Defining QoS Global Parameters

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Configuring Global QoS Settings

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Defining QoS Interface Settings

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Defining Queue Settings

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Mapping to Queues

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Mapping CoS Values to Queues

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Mapping DSCP Values to Queues

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Mapping TCP Port Values to Queues

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Mapping UDP Port Values to Queues

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Getting Help

Technical Assistance

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Online Services

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AutoTech Service

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Automated Order-Status Service

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Technical Support Service

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Dell Enterprise Training and Certification

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Problems With Your Order

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Product Information

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Returning Items for Warranty Repair or Credit

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Before You Call

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Contacting Dell

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Summary of Contents for 3348 - PowerConnect Switch - Stackable

Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell PowerConnect 3324 3348 User s Guide Model PowerConnect 3324 3348 ...

Page 2: ...on in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo PowerConnect Dell OpenManage PowerEdge Inspiron Dell Precision Dimension OptiPlex Axim PowerVault PowerApp DellNet and Latitude are trademarks of Dell Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade name...

Page 3: ...ng the PowerConnect 3324 3348 Switch 17 Using the Dell OpenManage Switch Administrator 17 PowerConnect 3324 3348 CLI Documentation 18 2 Hardware Description PowerConnect 3324 3348 Description 20 PowerConnect 3324 3348 Dimensions 20 PowerConnect 3324 3348 Rear Panel 20 PowerConnect 3324 3348 Components 20 Ports Description 24 Ethernet Port Description 24 Console Port Description 24 LED Definitions ...

Page 4: ...he PowerConnect 3324 3348 to a Power Supply 34 Cable Port and Pinout Information 35 Port Connections 36 Cable Connections 38 4 Configuring the PowerConnect 3324 3348 Switch Configuration Overview 42 General Configuration Information 43 Auto Negotiation 43 Switching Port Default Settings 44 Baud Rate 45 Terminal Connection Configuration 45 Other Configuration Requirements 46 Booting the Device 46 D...

Page 5: ...art Running the Management Station 68 Telnet access 70 Web Access HTTP server 72 Configuring Stacking 75 Stacking Introduction 75 Stacking Requirements 75 Configuring a Stack 75 Expanding the Stack 76 Rebooting the Device 76 Startup Menu Functions 77 Downloading the Software 77 Erasing the FLASH File 78 Erasing FLASH Sectors 79 Password Recovery 80 Running Diagnostics 80 Downloading the Software t...

Page 6: ...tion Buttons 93 About PageDevice Management Buttons 95 Using the CLI 97 Command Mode 97 User EXEC Mode 97 Privileged EXEC Mode 98 Global Configuration Mode 99 Interface Configuration Mode 99 Starting the CLI 100 Console Connection 100 Telnet Connection 101 6 Configuring System Information Defining General Device Information 104 Viewing the Asset Page 105 Viewing System Health Information 109 Viewi...

Page 7: ... Managing Device Security 139 Defining Access Profiles 141 Defining Authentication Profiles 148 Assigning Authentication Profiles 152 Defining the Local User Databases 157 Defining Line Passwords 160 Defining Enable Password 161 Configuring RADIUS Global Parameters 163 Defining SNMP Parameters 168 Defining Communities 169 Defining Traps 171 Managing Files 175 File Management Overview 176 Downloadi...

Page 8: ...ng Sessions 225 Configuring Address Tables 229 Defining Static Addresses 230 Viewing Dynamic Addresses 233 Configuring GARP 235 Defining GARP Timers 236 Configuring the Spanning Tree Protocol 239 Defining STP Global Settings 240 Defining STP Port Settings 244 Defining STP LAG Settings 248 Configuring Rapid Spanning Tree 251 Configuring VLANs 254 Defining VLAN Members 256 Defining VLAN Ports Settin...

Page 9: ...298 Viewing Interface Statistics Using the CLI Commands 300 Viewing Etherlike Statistics 301 Viewing GVRP Statistics 304 Viewing GVRP Statistics Using the CLI Commands 305 Viewing RMON Information 307 Viewing RMON Statistics 307 Viewing History Control Statistics 310 Viewing The RMON History Table 313 Defining Device Events 316 Viewing the Events Log 320 Defining Device Alarms 321 Viewing Charts 3...

Page 10: ...o Queues 348 Mapping TCP Port Values to Queues 350 Mapping UDP Port Values to Queues 353 10 Getting Help Technical Assistance 358 Online Services 358 AutoTech Service 359 Automated Order Status Service 359 Technical Support Service 360 Dell Enterprise Training and Certification 360 Problems With Your Order 360 Product Information 360 Returning Items for Warranty Repair or Credit 360 Before You Cal...

Page 11: ...S E C T I O N 1 Overview System Description PowerConnect 3324 3348 Stacking Overview PowerConnect User Guide Overview PowerConnect 3324 3348 CLI Documentation ...

Page 12: ...e r C o n n e c t 3 3 4 8 When operating as a stack member each PowerConnect 3348 unit provides 48 10 BaseT 100BaseTX Fast Ethernet ports one Gigabit Ethernet Combo port 10 100 1000 BaseT or Mini GBIC connector and one Giga Ethernet stacking port When operating as a stand alone unit the PowerConnect 3324 3348 stacking ports can be used as Giga Ethernet ports PowerConnect 3324 3348 Stacking Overvie...

Page 13: ...tacking architecture provides dynamic learning for the stacking topology while detecting and reconfiguring the ports with minimal operational impact in the event of Unit Failure Inter unit Link Loss Unit Insertion Removal of a Stacking Unit Stack Members and Unit ID The stacking operation mode is determined during the Boot process PowerConnect 3324 3348 units are shipped with a default Unit ID of ...

Page 14: ... Configuration files to an external TFTP Server Downloading Configuration files from an external TFTP Server NOTE Stack configuration for all configured ports is saved even if the stack is reset and or the ports are no longer present Configuration files are changed only through explicit user configuration In addition Configuration files are not automatically modified when Units are added Units are...

Page 15: ... their connection to other units within five seconds A new stack member is connected to the master unit but initialized according to the master unit s configuration If a configuration is not stored the device is configured with the default configuration Replacing Stack Members If a stack member is replaced with a new device the requested device ID is selected In addition the previous device config...

Page 16: ...0 BaseT port configuration Ports G1 and G2 receive the previous device s G1 and G2 port configuration If a PowerConnect 3348 replaces PowerConnect 3324 then ports 1 24 10 100 BaseT receive the previous device s configuration for ports 1 24 Ports 25 48 receive the factory default port configuration Ports G1 and G2 receive the previous device s G1 and G2 port configuration Po w e r C o n n e c t 3 3...

Page 17: ... configuration functions Using the Dell OpenManage Switch Administrator This section contains the following information about configuring the device using the web management system and Command Line Interface CLI device management system Getting Started Contains information about getting started with the web management system interface including an explanation of the management and information icon...

Page 18: ...echnical assistance problems with your order returning items for repair or credit and how to contact Dell PowerConnect 3324 3348 CLI Documentation In addition to the PowerConnect 3324 3348 User Guide Dell provides the PowerConnect 3324 3348 CLI Reference Guide The PowerConnect 3324 3348 CLI Reference Guide provides information about the CLI commands used to configure the PowerConnect 3324 3348 ...

Page 19: ...S E C T I O N 2 Hardware Description PowerConnect 3324 3348 Description Ports Description LED Definitions ...

Page 20: ...nel of the Dell PowerConnect 3324 3348 is shown in the following figure Po w e r C o n n e c t 3 3 2 4 Re a r Pan e l Po w e r C o n n e c t 3 3 4 8 Re a r Pan e l PowerConnect 3324 3348 Components This section describes different PowerConnect 3324 3348 hardware components and includes the following topics General Device Components Mode Button Stack ID Button RPS DC Power Connector RPS Connector R...

Page 21: ...1 4 3 6 5 8 7 10 9 12 11 14 13 16 15 18 17 20 19 22 21 24 23 2 1 4 3 6 5 8 7 10 9 12 11 14 13 16 15 18 17 20 19 22 21 24 23 1 2 3 4 5 6 Stack ID Button 1 2 3 4 5 6 Stacking LEDs 26 25 28 27 30 29 32 31 34 33 36 35 38 37 40 39 42 41 44 43 46 45 48 47 26 25 28 27 30 29 32 31 34 33 36 35 38 37 40 39 42 41 44 43 46 45 48 47 2 1 4 3 6 5 8 7 10 9 12 11 14 13 16 15 18 17 20 19 22 21 24 23 2 1 4 3 6 5 8 7...

Page 22: ...the remaining devices are defined as stack members Master units receive the Unit ID of 1 Stack members receive a separate Unit ID 2 6 For example if there are 4 units in a stack the Master unit is 1 the second stack member is 2 the third stack member is 3 and the fourth stack member is 4 Stacking Modules and Connectors PowerConnect 3324 3348 Stacking modules are connected to port G2 The Stack modu...

Page 23: ...cription 23 S t a c k i n g C o n n e c t i o n s For more information about connecting Stacking cables see Connecting Stacking Cables Tx Rx Tx Rx Tx Rx Tx Rx Master Unit 1 Member Unit 1 Member Unit 2 Member Unit 3 ...

Page 24: ...of a combo port may be used at any one time If auto MDIX is enabled PowerConnect 3324 3348 automatically detects and corrects the difference between crossover and straight through cables on all ports PowerConnect 3324 3348 supports half and full duplex mode 10 100 M bps speed for copper ports Console Port Description The console port interface supports synchronous data of eight data bits one stop ...

Page 25: ...Button 2 1 4 3 2 1 4 3 System LEDs G1 G2 Link Act Duplex PWR Diag RPS Stack 26 25 28 27 30 29 32 31 34 33 36 35 38 37 40 39 42 41 44 43 46 45 48 47 26 25 28 27 30 29 32 31 34 33 36 35 38 37 40 39 42 41 44 43 46 45 48 47 2 1 4 3 6 5 8 7 10 9 12 11 14 13 16 15 18 17 20 19 22 21 24 23 2 1 4 3 6 5 8 7 10 9 12 11 14 13 16 15 18 17 20 19 22 21 24 23 49 50 1 2 3 4 5 6 G1 G2 1 2 3 4 5 6 Mode Button 2 1 4 ...

Page 26: ...e start of this section the two system LEDs on the upper left side represent Link Activity and Duplex These LEDs indicate whether the port LEDs are displaying link activity or duplex status The two LEDs on the lower left side of the figures show the link activity status of Giga Ports 1 and 2 as follows Color Activity Definition Green Static Port link up Port operating at 100 Mbps Green Flashing Po...

Page 27: ... g n o s t i c a n d S t a c k L E D s Color Activity Definition Green Static Port link up Port operating at 1000 Mbps Green Flashing Port link up with activity Port operating at 1000 Mbps Red Static Port link up Port operating at 10 100 Mbps Red Flashing Port link up with activity Port operating at 10 100 Mbps Off Off Port link down LED Color Activity Definition PWR Green Static Power supply oper...

Page 28: ...n in the front panel illustrations at the start of this section the stacking LEDs are numbered 1 through 6 Each unit in the stack has one stacking LED lit indicating its position in the stack When stacking LED 1 is lit the unit is the master unit When one of the stacking LEDs numbered 2 through 6 is lit the unit is the corresponding stacking member unit ...

Page 29: ...S E C T I O N 3 Installing the PowerConnect 3324 3348 Switch Installation Precautions Site Requirements Unpacking and Installation Cable Port and Pinout Information ...

Page 30: ...nal equipment CAUTION Ensure the switch does not overload the power circuits wiring and over current protection To determine the possibility of overloading the supply circuits add together the ampere ratings of all switches installed on the same circuit as the switch Compare this total with the rating limit for the circuit The maximum ampere ratings are usually printed on the switch near their AC ...

Page 31: ...idity of up to 95 non condensing Verify that water or moisture cannot enter the case of the unit Unpacking and Installation Package Contents While unpacking PowerConnect 3324 3348 ensure that the following items are included The PowerConnect 3324 3348 device An AC power cable Null modem cable Self adhesive rubber pads Rack mount kits for rack installation Documentation CD Unpacking NOTE Before unp...

Page 32: ...ed screws into the rack mounting holes and tighten with a Phillips screwdriver 5 Repeat the process for the rack mounting bracket on the other side of PowerConnect 3324 3348 6 Insert the unit into the 19 inch rack and secure the unit to the rack with the rack screws not provided by the PowerConnect 3324 3348 supplier When securing fasten the lower pair of screws before the upper pair of screws to ...

Page 33: ...e stacked with a Stack Module connected to port G2 in the SFP slot Connecting Stacking Cables 1 Place each device in the rack or on a flat surface 2 Insert a stacking connector for each G2 port U S B C o n n e c t o r 3 Connect the Master unit lower RX stacking connector to the selected member upper TX port 4 Connect the stack in a stacking ring topology where stacking cables are connected from th...

Page 34: ...ing stacks see Configuring Stacking Connecting the PowerConnect 3324 3348 to a Power Supply The following section contains instruction for connecting the PowerConnect 3324 3348 to a AC power connection The PowerConnect 3324 3348 is supplied with power from AC power supply source An optional PowerConnect RPS 600 redundant power supply Both AC and DC sources ...

Page 35: ... rear panel If there is a redundant power module connect this redundant power module cable to a separate power supply 2 Connect the power cable to a grounded AC outlet 3 Confirm that the device is connected and operating correctly by examining the LEDs on the front panel For more information about LEDs see LED Definitions Cable Port and Pinout Information This section describes the PowerConnect 33...

Page 36: ...rnet ports Switching ports can connect to stations wired in standard RJ45 Ethernet station mode using straight cables Transmission devices use crossed cables to connect to each other The following figure illustrates the RJ45 pin number allocations for the 10 100M ports R J 4 5 P i n N u m b e r A l l o c a t i o n Pin Use 1 RX 2 RX 3 TX 4 5 6 TX 7 8 ...

Page 37: ...ates the Gigaport Connector G i g a Por t C o n n e c t o r A serial cable connects PowerConnect 3324 3348 to a terminal for the initial setup and configuration A PC running terminal emulation software can also be used The serial cable is a female to female DB 9 crossover cable ...

Page 38: ...llowing figure illustrates the DB 9 connector D B 9 S e r i a l C a b l e D B 9 P i n N u m b e r A l l o c a t i o n Cable Connections This section describes how to connect the various cables to the PowerConnect 3324 3348 device Pin Use 1 Unused 2 TXD 3 RXD 4 Unused 5 GND 6 Unused 7 CTS 8 RTS 9 Unused ...

Page 39: ... 9 type connector A supplied interface cable is required to connect the device To connect the device 1 Connect the interface crossed cable to the terminal ASCII DTE RS 232 connection 2 Connect the interface crossed cable to the device serial connection Pow e r C o n n e c t 3 3 2 4 Ter m i n a l C o n n e c t i o n ...

Page 40: ...40 Installing the PowerConnect 3324 3348 Switch w w w d e l l c o m s u p p o r t d e l l c o m Po w e r C o n n e c t 3 3 4 8 Ter m i n a l C o n n e c t i o n ...

Page 41: ...nnection Configuration Other Configuration Requirements Booting the Device Device Configuration Introduction Initial Configuration Advanced Configuration Sample Configuration Process Configuring Stacking Rebooting the Device Startup Menu Functions Downloading the Software to Stacking Units Defining SNMP Settings Connecting Devices ...

Page 42: ...l device configuration and includes Initial Device Bootup Preliminary Configuration Requirements Configuring Stacking After all the device external connections are in place a terminal must be connected to the device to monitor the boot and other procedures The order of installation and configuration procedures are illustrated in the following flowchart ...

Page 43: ...link initiation without any additional overhead to either the MAC or higher protocol layers Auto negotiation allows the ports to do the following Advertise their abilities Acknowledge receipt and understanding of the common modes of operation that both devices share Reject the use of operational modes that are not shared by both devices Configure each port for the highest level operational mode th...

Page 44: ...following is an example for enabling flow control on port 1 e5 using CLI commands console enable console configure Console config interface ethernet 1 e5 Console config if flowcontrol on The following is an example for enabling back pressure on port 1 e5 using CLI commands console enable console configure Console config interface ethernet 1 e5 Console config if back pressure Function Default Setti...

Page 45: ...igured NOTE In order to enter configuration mode you must specify administrative level 15 privileges The following is an example configuration for changing the default baud rate using CLI commands console enable console configure console config line console console config line speed 9600 console config if exit console config exit Terminal Connection Configuration The PowerConnect 3324 3348 require...

Page 46: ...s hardware components to determine if the device is fully operational before completing boot up If a critical problem is detected the program flow stops If POST passes successfully the code is decompressed into the RAM memory The POST messages are displayed on the terminal and indicate test success or failure To boot the device 1 Ensure the ASCII cable is connected to the terminal 2 Connect the po...

Page 47: ...up menu the Esc or Enter keys must be pressed within the first two seconds after the auto boot message appears For details regarding the Startup menu see Startup Menu Functions If no user input is entered the system continues operation by decompressing the code into RAM The code starts running from RAM and the list of available port numbers and their states up or down are displayed NOTE The follow...

Page 48: ...1 Jan 2000 01 01 12 LINK W UP 1 e2 01 Jan 2000 01 01 12 LINK W Up 1 e3 01 Jan 2000 01 01 12 LINK W UP 1 e4 01 Jan 2000 01 01 12 LINK W Up 1 e5 01 Jan 2000 01 01 13 LINK W Up 1 e9 After the device has been booted successfully the system prompt appears console and the configuration process can be started The local terminal can be used for configuration Device Configuration Introduction There are two...

Page 49: ...es IP interfaces can be configured on each port and no limitation on the number of IP interfaces is imposed After entering the configuration command it is recommended to check if a port was configured with the IP address by entering the show ip interface command NOTICE Only one VLAN can be assigned an IP address If you assign an address to any other VLAN the new address overrides the original IP a...

Page 50: ...nfigure an interface on a port enter the commands at the system prompt as shown in the following configuration example console enable console configure console config interface ethernet 1 e1 console config if ip address 10 1 1 1 255 0 0 0 console config if exit console config exit console show ip interface Gateway IP Address Activity status IP Address I F 10 1 1 1 8 1 e1 console ...

Page 51: ...cess to the CLI configure context For details about the privilege level see the CLI Reference Guide The configured user name is entered as a login name for remote management sessions To configure user name and privilege level enter the command at the system prompt as shown in the configuration example console enable console configure console config username admin password admin level 15 console co...

Page 52: ...Access IP address Traps are enabled Authentication failure trap is enabled The community string community access and IP address can be set during the initial configuration procedure through the local terminal The SNMP configuration options are Community string Access rights options ro read only rw read and write or su super An option to configure IP address or not if IP address is not configured i...

Page 53: ...p Community String Community Access IP address private readWrite 11 1 1 2 Traps are enabled Authentication failure trap is enabled Trap Rec Address Trap Rec Community Version System Contact System Location This completes the initial configuration of the device from a local terminal The configured parameters enable further device configuration from any remote location Advanced Configuration This ch...

Page 54: ... and connect any port to a DHCP server or to a subnet which has a DHCP server on it in order to retrieve the IP address 2 Enter the following commands to use the selected port for receiving the IP address as shown in the following example console enable console configure console config interface vlan 1 console config if ip address dhcp hostname string console config if exit console config exit 3 T...

Page 55: ...t and connect any port to a BOOTP server or subnet containing such a server to retrieve the IP address 2 At the system prompt type in the delete startup configuration command to delete the Startup configuration from flash The device reboots with no configuration and in 60 seconds starts sending BOOTP requests 3 The device receives the IP address automatically NOTE Once the delete startup configura...

Page 56: ...Authentication Authorization and Accounting mechanism that manages user access rights privileges and management methods AAA uses both local and remote user databases Data encryption is handled through the SSH mechanism The system is delivered with no default user name or password configured all user names and passwords are user defined If a user defined password is lost a password recovery procedu...

Page 57: ... Configuring Network Security Configuring an Initial Console Password To configure an initial console password enter the following commands console enable console configure console config aaa authentication login default line console config aaa authentication enable default line console config line console console config line login authentication default console config line enable authentication d...

Page 58: ...le config exit When initially logging onto a device through a Telnet session enter admin When changing a device mode to enable enter admin Configuring an Initial SSH Password To configure an initial SSH password enter the following commands console enable console configure console config aaa authentication login default line console config aaa authentication enable default line console config line...

Page 59: ... ip https authentication local console config username admin password admin level 15 console config exit Enter the following commands once when configuring a console a telnet or an SSH session in order to use an HTTPS session NOTE In the Web browser enable SSL 2 0 or greater for the content of the page to appear console enable console configure console config crypto certificate generate key genera...

Page 60: ...uration of device when powered up should be erased and device rebooted see Device Default Settings Device Setup Requirements The following components are required for the purpose of this example PowerConnect 3324 3348 device PC workstation with the following installed A NIC network adapter card installed An ASCII terminal application for example Microsoft Windows MS Hyper Terminal or Procomm Plus ...

Page 61: ... result in viewing the device terminal try another baud rate setting the device may be set at a different baud rate 3 Use an F2F Null Modem cable to connect the PC running the ASCII terminal to the device 4 Insert the device s power cord into an electrical outlet to power up the device The following screen is displayed SYSTEM RESET ...

Page 62: ...e Configuration PASS BOOT Software Version 1 0 0 13 Built 11 May 2003 14 58 20 Processor MPC8245 Rev 0 14 250 MHz Bus 100MHz 32 MByte SDRAM I Cache 16 KB linesize 32 D Cache 16 KB linesize 32 Cache Enabled Autoboot in 2 seconds press RETURN or Esc to abort and enter prom Preparing to decompress After the Image file is decompressed the following screen showing device information SW HW version and s...

Page 63: ...2000 01 01 10 SSHD W NOHOSTKEY SSH has been enabled but an encryption key was not found For key generation use the crypto key generate commands The service will start automatically when a host key is generated 01 Jan 2000 01 01 11 INIT I InitCompleted Initialization task is completed console 01 Jan 2000 01 01 11 BOX I PSUP Power Supply 1 is up 01 Jan 2000 01 01 11 BOX W PSNOTPRES Power Supply 2 is...

Page 64: ...14 LINK I Up Vlan 1 01 Jan 2000 01 01 14 LINK I Up 1 e1 console The device is ready for configuration Device Default Settings To return to device default settings use delete startup config command at the privileged mode prompt and reboot the device Once device reloads it is set with the default settings console console enable console delete startup config Startup file was deleted console reload Th...

Page 65: ...he Ethernet ports or via a network connected to the device using a CAT5 Cable to port e1 in this example Ensure on the ASCII terminal that the interface status changed to up and that the STP status is forwarding after 30 seconds console enable Console 01 Jan 2000 01 43 03 LINK I Up Vlan 1 01 Jan 2000 01 43 03 LINK I Up 1 e1 01 Jan 2000 01 43 34 STP I PORTSTATUS Port 1 e1 STP status Forwarding 3 En...

Page 66: ... console enable console configure console config console config if ip address 50 1 1 2 8 01 Jan 2000 01 48 37 LINK W Down Vlan 1 console config if exit console config exit 6 If the management station is not directly connected to the interface that is a member of a remote network define a default gateway on the device The gateway configured IP address is the router interface IP connected to the dev...

Page 67: ...remote user telnet Web Server etc In this example the username and password is Dell console console configure console config username Dell password Dell level 15 console config 9 Configure Console Telnet SSH HTTP and HTTPS security passwords console enable console configure console config aaa authentication login default line console config aaa authentication enable default line console config lin...

Page 68: ...e config ip http authentication local console config username admin password admin 15 console config ip https authentication local console config username admin password admin 15 console config crypto certificate generate key generate console config ip https server console config exit console copy running config startup config The device is now configured and is ready for running the Web Managemen...

Page 69: ...Configuring the PowerConnect 3324 3348 Switch 69 3 Select the option to configure the internet protocol TCP IP and click Properties The Internet Protocol TCP IP properties window is displayed ...

Page 70: ... gateway for the PC NOTE If the PC is connected to a router and not directly to PowerConnect 3324 3348 device the default gateway must be configured as the IP address of the router interface connected to the PC which leads to the PowerConnect device Telnet access Use windows DOS command line or a telnet application to access the device via a telnet Remember to enter the appropriate password The co...

Page 71: ...ows command line interface is displayed 2 Enter the command Telnet and the device IP address Microsoft Windows 2000 Version 5 00 2195 C Copyright 1985 2000 Microsoft Corp C telnet 50 1 1 2 01 Jan 2000 02 40 23 MSCM I NEWTERM New TELNET connection from 50 1 1 2 User Name Dell Password console show ip interface Gateway IP Address Activity status 50 1 1 100 inactive IP Address I F 50 1 1 1 8 vlan 1 c...

Page 72: ...onnection from 50 1 1 3 01Jan 2000 02 39 11 MSCM I TERMTERMINATED TELNET connection from 50 1 1 3 terminated Web Access HTTP server For web access to the device perform the following 1 To prevent certain problems which may occur when using an HTTP proxy server disable unchecked proxy setting on the browser in Microsoft Internet Browser Tools Internet Options Connections LAN settings D i s a b l i ...

Page 73: ...Configuring the PowerConnect 3324 3348 Switch 73 2 In the browser window type the IP previously configured on the device with or without http prefix Log g i n g o n I n t e r f a c e ...

Page 74: ... o m s u p p o r t d e l l c o m 3 When the authentication window is displayed enter the Username and password Pas s w o r d P r o m p t The device Web Management Interface is displayed Po w e r C o n n e c t 3 3 2 4 3 3 4 8 Web M a n a g e m e n t I n t e r f a c e ...

Page 75: ...equirements Perform the following stacking requirements before you build a stack Ensure each unit has a stack link module inserted Ensure all cables are properly connected All units are powered up After a few seconds the Unit ID LEDs flashes Each Member unit has a unit ID For more information about selecting Unit IDs see Stack ID Button Configuring a Stack This section contains instructions for co...

Page 76: ...acking connector to the additional stacking Member unit 3 Plug in new stacking unit The device begins to boot 4 Select the unit number using the Stack ID button within 15 seconds 5 For each new member open the existing ring and connect the new member s Stacking cable For information on replacing stacking members and reassigning Unit IDs see Replacing Stack Members Rebooting the Device NOTE Before ...

Page 77: ...very Procedure 5 Enter Diagnostic Mode 6 Back Enter your choice or press ESC to exit Startup Menu Downloading the Software Using the Startup Menu The device software can be downloaded via the Startup menu accessed during the boot process To begin downloading the software from the CLI mode 1 Enter the CLI mode The following prompt displays console 2 Type reload The following message displays consol...

Page 78: ...mulator select the download file option The Send File window is displayed Click the Send button S e n d F i l e W i n d o w 7 Enter the file path for the configuration file 8 Ensure the protocol is defined as Xmodem 9 Click Send The software is downloaded The device reboots automatically NOTE The TFTP server must be configured before beginning to download the software Erasing the FLASH File The de...

Page 79: ...ime configuration is described in Device Configuration Introduction Erasing FLASH Sectors The FLASH memory stores the executable image CDB MIB file log file and additional files NOTICE If the FLASH is erased all software files must be downloaded and installed again 1 Verify that the ASCII terminal is connected to the device 2 Connect the power cable The device boots and the Startup menu appears 3 ...

Page 80: ...rase from flash 3 Erase Flash 4 Password Recovery Procedure 2 Type 4 and press Enter The access method is reset NOTE To ensure device security redefine the Console Access Method passwords For more information about configuring user passwords see the CLI User s Guide Running Diagnostics Contact Dell technical support before using this option See Contacting Dell Downloading the Software to Stacking ...

Page 81: ...the same 3 Enter console show bootvar to verify which image version is active on which unit The following is an example of the information which displays Unit Active image Selected for next boot 1 image 2 image 2 2 image 1 image 1 Both the active Image file and the Image file that is active after the device is reset are displayed for all units 4 Enter console copy tftp tftp address file name image...

Page 82: ...sure that the software is copied to the correct Stacking member Unit ID 7 Enter console boot system image 2 to set the Image file that is used after the device is reset 8 Enter console boot system unit 2 image 1 This indicates that the device is booted from Image 1 after the reboot 9 Enter console reload The following message displays This command will reset the whole system and disconnect your cu...

Page 83: ...y which image version is currently active on which unit The following is an example of the information which displays Unit Active image Selected for next boot 1 image 2 image 2 2 image 1 image 1 Both the active Image file and the Image file that is active after the device is reset are displayed for all units 4 Enter console copy tftp tftp address file name image to copy the software to the Master ...

Page 84: ...2 Copy 2883576 bytes copied in 00 01 35 hh mm ss console 01 Jan 2000 01 08 59 COPY W TRAP The copy operation was completed successfully 10 Enter console boot system unit unit number image file name 11 Repeat step 9 for each Stacking unit 12 Enter console reload The following message displays This command will reset the whole system and disconnect your current session Do you want to continue y n n ...

Page 85: ...authorized management stations to retrieve MIB objects Private Allows authorized management stations to retrieve and modify MIB objects If SNMP is not used Change the default community strings to prevent unauthorized access to the PowerConnect device Delete both of the default community strings SNMP management access to the PowerConnect device is disabled if no community strings exist To delete th...

Page 86: ...t an appropriate SFP transceiver type 2 Insert the SFP transceiver sold separately into the SFP transceiver slot 3 Use the appropriate network cabling to connect a device to the connectors on the SFP transceiver NOTICE When the SFP transceiver acquires a link the associated integrated 10 100 1000BASE T port is disabled To switch off all equipment the power supply cable is removed from the power su...

Page 87: ...S E C T I O N 5 Getting Started Starting the Switch Administrator Understanding the Interface Using the Switch Administrator Buttons Using the CLI Starting the CLI ...

Page 88: ... and password NOTE The PowerConnect 3324 3348 can be configured without a password being entered Passwords are both case sensitive and alpha numeric 4 Click OK The Switch Administrator home page displays Understanding the Interface The Switch Administrator home page contains the following views Tree View Located on the left side of the Switch Administrator home page the Tree View provides an expan...

Page 89: ...t Support and Statistics Component Name 1 Tree View The Tree View contains a list of the different device features For more information about the Tree View see Tree View 2 Device View The Device View provides information about device ports table information and feature components For more information about the Device View see Device View 3 Component List The Component List contains a list of the f...

Page 90: ...24 3348 switch The Device View contains the following components Component List Device Representation Work Desk Component List The Switch Administrator home page displays a Component List that contains the feature s menu options To display the Component s features Click a Component List item The specific component page opens For example click Switch in the Tree View The following page opens C o m ...

Page 91: ...trator LED status can only be established by viewing the actual device For more information about LED definitions see LED Definitions Work Desk The Work Desk in the Device View provides a work area that contains device tables general device information and configurable device parameters The figure below displays an example of a table that may display if selected Component Name Green Indicates the ...

Page 92: ...nistrator buttons provided by the interface The Switch Administrator provides the following buttons Information Buttons Provides access to informational services including technical support online help information about the device and closing the Switch Administrator About PageDevice Management Buttons Provides an explanation of the management buttons that manage the Switch Administrator including...

Page 93: ...he Support page contains information for accessing Dell s technical support page 1 Click Support The Dell Technical Support Page opens D e l l Te c h n i c a l S u p p o r t Pag e Button Description Opens the Dell Support Page The Dell Technical Support Page URL is www support dell com Opens the Online Help Opens the About page Logs out of the Switch Administrator ...

Page 94: ...required Help Button The Online Help page contains information to assist with configuring and managing the switch 1 Click Help The Online Help page opens 2 Select a Help topic The selected Help topic page opens NOTE Each screen contains a brief Help page To access the Help click Help on the Switch Administrator page About Button The About button opens the About page The About page contain the devi...

Page 95: ... buttons D e v i c e M a n a g e m e n t B u t t o n s Button Description Applies set changes to the device Adds information to tables or information windows Starts a Telnet session Queries tables Displays the device tables Transfers the firmware file from the device to the server Moves information between lists Refreshes device information Opens the Log File Table page Open the Log Ram Table page...

Page 96: ...ds new lists Attaches assorted lists to interfaces Resets statistic counters Prints the Network Management System page and or table information Sorts table information Displays the Neighbors List from the Neighbors Table page Restores the device default settings Creates Statistics charts on the fly ...

Page 97: ...to access configuration sub systems such as the CLI To enter the next level the Privileged EXEC Mode a password is required The Privileged EXEC Mode provides access to the device general configuration For specific global configurations within the device enter the next level which is the Global Configuration Mode A password is not required The Global Configuration Mode manages the device configurat...

Page 98: ...sensitive To access and list the Privileged EXEC Mode commands 1 At the prompt enter the command enable and press Enter A password prompt is displayed 2 Enter the password and press Enter The password is displayed as The privileged EXEC mode prompt is displayed The Privileged EXEC Mode prompt consists of the device host name followed by the pound sign console To list the Privileged EXEC commands e...

Page 99: ...tion Mode prompt consists of the device host name followed by the pound sign and config console config To list the Global Configuration commands enter the command To return from Global Configuration Mode to Privileged EXEC Mode use one of the following commands exit Ctrl Z The following example illustrates how to access Global Configuration Mode and return to the Privileged EXEC Mode console conso...

Page 100: ...connection PowerConnect 3324 3348 is managed by typing command keywords and parameters at the command prompt Using the CLI is similar to entering commands on a UNIX system If access is via a Telnet connection ensure the device has an IP address defined and that the workstation used to access the device is connected to the device prior to using CLI commands For more information about configuring an...

Page 101: ...n alternative to a local login terminal where a remote login is required PowerConnect 3324 3348 supports up to four simultaneous Telnet sessions All CLI commands can be used over a telnet session To start a Telnet session 1 Select Start Run The Run window opens R u n W i n d o w s 2 Type Telnet and the device IP address in Open field 3 Click OK The Telnet session starts Tel n e t W i n d o w ...

Page 102: ...102 Getting Started w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 103: ...I O N 6 Configuring System Information Defining General Device Information Managing Logs Defining Device IP Addresses Managing Device Security Defining SNMP Parameters Managing Files Defining Advanced Settings ...

Page 104: ...ing device software and resetting the device To open the System page Click System in the Tree View The System page opens S y s t e m Pag e Defining General Device Information The General page contains links to pages that allow network managers to configure device parameters including Viewing the Asset Page Viewing System Health Information Viewing the Versions Page Resetting the Device ...

Page 105: ...he Asset page contains parameters for configuring general device information including the system name location and contact the system MAC Address System Object ID date time and System Up Time To open the Asset page Click System General Asset in the Tree View The Asset page opens ...

Page 106: ...ID of the MIB Date MM DD YY Indicates the current date The format is month day year for example 11 10 02 is November 10 2002 Time HH MM SS Specifies the time The format is hour minute second for example 20 12 03 is twelve minutes and three seconds past eight in the evening System Up Time Specifies the amount of time since the last device reset The system time is displayed in the following format D...

Page 107: ... table summarizes the equivalent CLI commands for viewing fields displayed in the Asset page The following is an example of the CLI commands Console config hostname dell Console config snmp server contact Dell_Tech_Supp CLI Command Description hostname name Specifies or modifies the device host name snmp server contact text Sets up a system contact snmp server location text Enters information on w...

Page 108: ...Time days hour min sec 0 00 30 58 System Contact Dell_Tech_Supp System Name dell System Location New_York MAC Address 00 00 b0 22 33 44 Sys Object ID 1 3 6 1 4 1 674 10895 3004 Power supply Source Status Internal Power Supply Internal redundant OK unit1 External Power Supply External OK unit1 Internal PowerSupply Internal redundant OK unit2 External PowerSupply External OK unit2 Internal PowerSupp...

Page 109: ...stacking unit number Main Power Supply Status Indicates the main power supply state The possible field values are Indicates the main power supply is operating normally for the specified unit Indicates the main power supply is not operating normally for the specified unit Not Present Indicates that the power supply is not present for the specified unit Redundant Power Supply Status Indicates the re...

Page 110: ...iewing fields displayed in the System Health page The following is an example of the CLI commands Console show system System Description Ethernet Stackable Switching System System Up Time days hour min sec 0 00 08 56 System Contact Dell_Tech_Supp System Name dell System Location New_York Viewing the Versions Page The Versions page contains information about the hardware and software versions curre...

Page 111: ...pecific stacking unit Boot Version Displays the current Boot version running on a specific stacking unit Hardware Version Displays the current hardware versions running on a specific stacking unit Displaying Device Versions using the CLI The following table summarizes the equivalent CLI commands for viewing fields displayed in the Versions page CLI Command Description show version Displays the sys...

Page 112: ...ime 10 06 02 HW version 01 01 01 Resetting the Device The Reset page allows users to reset the device from a remote location To open the Reset page Click System General Reset in the Tree View The Reset page opens Res e t Pa g e NOTE Save all changes to the Running Configuration file before resetting the device to prevent the current device configuration from being lost For more information about s...

Page 113: ...the Device Using the CLI The following table summarizes the equivalent CLI commands for viewing fields displayed in the Reset page The following is an example of the CLI commands Console reload This command will reset the whole system and disconnect your current session Do you want to continue y n n Managing Logs The Logs page contains links to various log pages To open the Logs page Click System ...

Page 114: ...efining Global Log Parameters Displaying RAM Log Table Displaying the Log File Table Viewing the Remote Log Server Settings Page Defining Global Log Parameters The System Logs enable you to view significant events in real time and keep a record of these events for later use This feature provides the ability to log and manage events and report errors ...

Page 115: ... events are recorded to which logs It contains fields for enabling logs globally and parameters for defining log parameters The Severity log messages are listed from the highest to the lowest severity To open the Global Log Parameters page Click System Logs Global Parameters in the Tree View The Global Log Parameters page opens Severity Type Severity Level Description Emergency 0 Indicates that th...

Page 116: ...rity The following are the available severity logs Emergency Indicates the highest warning level If the device is down or not functioning properly an emergency log message is saved to the specified logging location Alert Indicates the second highest warning level An alert log is saved if there is a serious device malfunction for example if all device features are down Critical Indicates the third ...

Page 117: ...s the minimum severity level from which logs are sent to the Log File kept in RAM Cache Log File Indicates the minimum severity level from which logs are sent to the Log File kept in FLASH memory Enabling Logs 1 Open the Global Log Parameters page 2 Select Enable in the Logging drop down list 3 Select the log type and log severity in the Global Log Parameters check boxes 4 Click Apply Changes The ...

Page 118: ...able The RAM Log Table contains information about log entries kept in RAM including the time the log was entered the log severity and a description of the log To open the RAM Log Table page Click System Logs RAM Log in the Tree View The RAM Log Table page opens R A M Log Tab l e Pag e logging buffered level Limits syslog messages displayed from an internal buffer RAM based on severity logging file...

Page 119: ...CLI Commands The following table summarizes the equivalent CLI commands for viewing fields displayed in the RAM Log Table page The following is an example of the CLI commands Console show logging Console logging level debugging Console Messages 0 Dropped severity Buffer logging level debugging Buffer Messages 11 Logged 200 Max File logging level notifications File Messages 0 Dropped severity Syslo...

Page 120: ...2002 15 41 43 SYS 5 CONFIG_I Configured from memory by console 11 Aug 2002 15 41 39 LINEPROTO 5 UPDOWN Line protocol on Interface FastEthernet0 0 changed state to up 11 Aug 2002 15 41 39 LINEPROTO 5 UPDOWN Line protocol on Interface Ethernet1 e0 changed state to down 11 Aug 2002 15 41 39 LINEPROTO 5 UPDOWN Line protocol on Interface Ethernet1 e1 changed state to down 11 Aug 2002 15 41 39 LINEPROTO...

Page 121: ...g File in the Tree View The Log File Table page opens Log F i l e Ta b l e The Log File Table contains the following fields Log Index Indicates the log number in the Log File Table Log Time Specifies the time at which the log was entered in the Log File Table Severity Specifies the log severity Description Displays the log message text Displaying the Log File Table Using the CLI Commands The follo...

Page 122: ... File log 11 Aug 2002 15 41 43 LINK 3 UPDOWN Interface FastEthernet0 0 changed state to up 11 Aug 2002 15 41 43 LINK 3 UPDOWN Interface Ethernet1 e0 changed state to up 11 Aug 2002 15 41 43 LINK 3 UPDOWN Interface Ethernet1 e1 changed state to up 11 Aug 2002 15 41 43 LINK 3 UPDOWN Interface Ethernet1 e2 changed state to up 11 Aug 2002 15 41 43 LINK 3 UPDOWN Interface Ethernet1 e3 changed state to ...

Page 123: ... Interface Ethernet1 e3 changed state to down Viewing the Remote Log Server Settings Page The Remote Log Server Settings page contains fields for viewing the available Log Servers In addition new log servers can be defined and the severity of the logs sent to each server To open the Remote Log Server Settings page Click System Logs Remote Log Server in the Tree View The Remote Log Server Settings ...

Page 124: ...eld values are Checked Deletes the server from the Available Servers list Unchecked Maintains the server in the Available Servers list The Remote Logs Server Settings page also contains a severity list The severity definitions are the same as the severity definitions on the Global Log Parameters Page Sending logs to a server 1 Open the Remote Logs Server Settings page 2 Select a server from the Av...

Page 125: ...he IP address of the new Log Server To add a log server 1 Define the New Log Server IP Address UDP Port Facility and Description fields and select the Severity to Include check boxes 2 Click Apply Changes The server is defined and added to the Available Servers list Displaying the Log Servers Table 1 Open the Remote Logs Server Settings page 2 Click Show All The Log Servers Table page opens Log S ...

Page 126: ...e entry 4 Check the Remove check box to remove the server s 5 Click Apply Changes The Log Servers Table entry is removed and the device is updated Defining Device IP Addresses The IP Addressing page contains links for assigning interface and default gateway IP addresses and defining ARP and DHCP parameters for the interfaces To open the IP Addressing page Click System IP Addressing in the Tree Vie...

Page 127: ...ys The Default Gateway page allows network managers to assign Gateway devices Packets are forwarded to the default IP when frames are sent to a remote network The configured IP address must belong to the same IP address subnet of one of the IP interfaces To open the Default Gateway page Click System IP Addressing Default Gateway in the Tree View The Default Gateway page opens D e f a u l t G a t e...

Page 128: ...t currently active Remove Removes Gateway devices from the Default Gateway drop down list Checked Removes the selected Gateway devices from the Default Gateway drop down list Unchecked Maintains Gateway devices in the Default Gateway drop down list Selecting a Gateway device 1 Open the Default Gateway page 2 Select an IP address in the Default Gateway drop down list 3 Check the Active check box 4 ...

Page 129: ... Tab l e Pag e Removing a Default Gateway device 1 Open the Default Gateway page 2 Click Show All The Default Gateway Table page opens 3 Select a Default Gateway Table entry 4 Check the Remove check box to remove default gateways 5 Click Apply Changes The Default Gateway Table entry is removed and the device is updated Defining Gateway devices Using the CLI Commands The following table summarizes ...

Page 130: ...esses to interfaces To open the IP Interface Parameters page Click System IP Addressing IP Interface Parameters in the Tree View The IP Interface Parameters page opens I P I n t e r f a c e Par a m e t e r s Pag e The IP Interface Parameters page contains the following fields IP Address Indicates the list of interface IP address Interface Specifies the interface type for which the selected IP addr...

Page 131: ...drop down list Unchecked Maintains the interface in the IP Address drop down list Adding an IP Interface 1 Open the IP Interface Parameters page 2 Click Add The Add a Static IP Interface page opens A d d A S t a t i c I P I n t e r f a c e Pa g e 3 Define the IP Address Interface Network Mask or the Prefix Length fields 4 Select the interface to which the IP interface will be assigned 5 Click Appl...

Page 132: ...ds The following table summarizes the equivalent CLI commands for viewing fields displayed in the IP Interface Parameters page The following is an example of the CLI commands Console config interface vlan 1 Console config if ip address 131 108 1 27 255 255 255 0 Console config if no ip address 131 108 1 27 Console config if exit Console show ip interface vlan 1 CLI Command Description ip address i...

Page 133: ... Address Directed Broadcast 146 1 0 132 29 disable console Defining DHCP IP Interfaces The DCHP IP Interface page specifies the DCHP client setting for the device per interface Click System IP Addressing DHCP IP Interface in the Tree View The DCHP IP Interface page opens D H C P I P I n t e r f a c e Pag e ...

Page 134: ...face type is a VLAN and the specific VLAN number for which DHCP client settings are shown Host Name Indicates the system name Remove Removes the DHCP client instance on the selected interface from the DHCP IP Interfaces Table Checked Removes the interface from the DHCP IP Interfaces Table Unchecked Maintains the interface in the DHCP IP Interfaces Table Adding a DCHP IP Interface 1 Open the DHCP I...

Page 135: ...e Page opens D H C P I P I n t e r f a c e s Tab l e Pa g e Deleting a DHCP IP Interface 1 Open the DHCP IP Interface page 2 Click Show All The DHCP IP Interfaces Table opens 3 Select a DHCP client entry 4 Check the Remove check box to remove DHCP client entries 5 Click Apply Changes The DHCP IP Interfaces Table entries are deleted and the device is updated Defining DCHP Clients Using CLI Commands...

Page 136: ...TCP IP protocol that converts IP addresses into physical addresses The static entries can be defined in the ARP Table When static entries are defined a permanent entry is entered and is used to translate IP address to MAC addresses To open the ARP Settings page Click System IP Addressing ARP in the Tree View The ARP Settings page opens A R P S e t t i n g s Pag e CLI Command Description ip address...

Page 137: ...ossible field values Port Contains the port list for which ARP can be defined LAG Contains the LAG list for which ARP can be defined VLAN Contains the VLAN list for which ARP can be defined IP Address Select an IP address that is associated with the specified interface MAC Address Specifies the associated MAC address Status Specifies the status of the ARP Table entry The possible field values are ...

Page 138: ...RP Table 1 Open the ARP Setting page 2 Click Show All The ARP Table page opens A R P Ta b l e Pag e Deleting ARP Table entry 1 Open the ARP Setting page 2 Click Show All The ARP Table page opens 3 Select a table entry 4 Check the Remove check box 5 Click Apply Changes The ARP Table entry is deleted and the device is updated Configuring ARP Using the CLI Commands The following table summarizes the ...

Page 139: ...ovides access to security pages that allow network administrators to set security parameters for ports device management methods user and server security To open the Management Security page Click System Management Security in the Tree View The Management Security page opens CLI Command Description arp ip_addr hw_addr ethernet interface number vlan vlan id port channel number Adds a permanent entr...

Page 140: ...a g e m e n t S e c u r i t y Pag e This section includes the following topics Defining Access Profiles Defining Authentication Profiles Assigning Authentication Profiles Defining the Local User Databases Defining Line Passwords Defining Enable Password Configuring RADIUS Global Parameters ...

Page 141: ...nagement Access methods can be separately defined for Web Access HTTP Secure Web Access HTTPS Telnet SNMP All of the above Users accessing one management service may differ from users managing a separate management service Management Access Lists are comprised of rules that determine how the device is managed and by whom To open the Access Profiles page Click System Management Security Access Prof...

Page 142: ...ccess Profile Displays the Access Profile that is currently active Set Access Profile Active Activates the selected Access Profile Remove Removes the selected Access Profile from the Access Profile Names Checked Removes an Access Profile Unchecked Maintains an Access Profile NOTE Active profiles cannot be removed Activating a Profile 1 Open the Access Profiles page 2 Select an Access Profile in th...

Page 143: ...ll Telnet sessions are assigned to the Access Profile Secure Telnet Indicates Secure Telnet sessions are assigned to the Access Profile HTTP Indicates HTTP sessions are assigned to the Access Profile Secure HTTP Indicates Secure HTTP sessions are assigned to the Access Profile SNMP Indicates SNMP sessions are assigned to the Access Profile Interface Specifies the interface to which the rule applie...

Page 144: ...s to the defined interface 3 Define the Access Profile Name field 4 Define the Rule Priority Management Method Interface Source IP Network Mask Prefix Length and Action fields 5 Click Apply Changes The new Access Profile is added and the device is updated Adding Rules to Access Profile NOTE The first rule must be defined to begin matching traffic to access profiles 1 Open the Access Profiles page ...

Page 145: ...ement method SNMP Indicates SNMP sessions are assigned to the Access Profile Users with this Access Profile access the device using the SNMP management method Interface Specifies the interface to which the rule applies The possible field values are Port Indicates the interface is a port and the specific port for which the Access Profile is defined LAG Indicates the interface is a LAG and the speci...

Page 146: ...k Show All The Profile Rules Table page opens P r o f i l e R u l e s Tab l e Pag e 3 Click Apply Changes Removing a Rule NOTE When a rule is deleted the profile name is also deleted 1 Open the Access Profiles page 2 Click Show All The Profile Rules Table opens 3 Select a rule in the Profile Rules Table page 4 Check the Remove check box 5 Click Apply Changes The rule is deleted and the device is u...

Page 147: ...x length ethernet interface number vlan vlan id port channel number service service Sets port permitting conditions for the management access list and the selected management method deny ethernet interface number vlan vlan id port channel number service service Sets port denying conditions for the management access list and the selected management method deny ip source ip address mask mask prefix ...

Page 148: ...anagers to select the user authentication method on the device User authentication occurs Locally Via an external server User authentication can also be set to None User authentication occurs in the order the methods are selected For example if both the Local and RADIUS options are selected the user is authenticated first locally If the local user database is empty the user is then authenticated v...

Page 149: ...Methods Lists the user authentication methods The possible options are Local Indicates that authentication occurs locally The device checks the user name and password for authentication None Indicates that no user authentication occurs RADIUS Indicates that user authentication occurs in the RADIUS server Line Indicates that the line password is used for authentication Enable Indicates the enable p...

Page 150: ... Select a profile in the Authentication Profile Name field 3 Select the authentication method using the arrow icons 4 Click Apply Changes The user authentication profile is updated to the device Adding an Authentication Profile 1 Open the Authentication Profile page 2 Click Add The Add Authentication Method Profile Name page opens A d d A u t h e n t i c a t i o n P r o f i l e Pag e Displaying th...

Page 151: ...nfiguring an Authentication Profile Using CLI Commands The following table summarizes the equivalent CLI commands for viewing fields displayed in the Authentication Profiles page The following is an example of the CLI commands Console config aaa authentication login default radius local enable none Console config no aaa authentication login default CLI Command Description aaa authentication login ...

Page 152: ...ment Authentication page Click System Management Security Select Authentication in the Tree View The Select Authentication page opens S e l e c t A u t h e n t i c a t i o n Pag e The Select Authentication page contains the following fields Console Displays the Authentication Profiles used to authenticate console users Authentication Profiles are assigned in the Assigning Authentication Profiles T...

Page 153: ...authentication first takes place locally If no authentication method is used the local user database is empty and HTTP access is permitted Radius None Indicates that HTTP authentication first takes place at the RADIUS server If no authentication method is used the RADIUS server cannot be accessed Local Radius Indicates that HTTP authentication first takes place locally If the RADIUS server authent...

Page 154: ... method the Secure HTTP session is blocked Radius Local Indicates that Secure HTTP authentication first takes place at the RADIUS server If the RADIUS server cannot be accessed the Secure HTTP session is authenticated locally If the Secure HTTP session cannot be authenticated locally the Secure HTTP session is blocked Local Radius None Indicates that Secure HTTP authentication first takes place lo...

Page 155: ...t an authentication sequence in the Secure HTTP field 3 Click Apply Changes Secure HTTP sessions are assigned an authentication sequence Assigning Access Authentication Profiles or Sequences Using CLI Commands The following table summarizes the equivalent CLI commands for viewing fields displayed in the Select Authentication page CLI Command Description enable authentication default list name Spec...

Page 156: ...nfig ip http authentication radius local Console config ip https authentication radius local Console config exit Console show authentication methods Login Authentication Method Lists Default Radius Local Line Console_Login Line None Enable Authentication Method Lists Default Radius Enable console enable Enable None LineLogin Method ListEnable Method List ConsoleConsole_LoginConsole_Enable TelnetDe...

Page 157: ...e Local User Database page opens Loc a l U s e r D a t a b a s e Pag e The Local User Database page contains the following fields User Name Contains a list of users Access Level Determines the user access level The possible values are 1 15 Indicates the user access level 1 indicates the lowest user access level Password Alpha Numeric Specifies the user password The password is displayed as Confirm...

Page 158: ...cess Level and Password fields 4 Click Apply Changes The user access rights and passwords are defined and the device is updated Defining a New User 1 Open the Local User Database page 2 Click Add The Add User page opens A d d U s e r Pag e 3 Define a new user name in the User Name Access Level 1 15 Password and Confirm Password fields 4 Click Apply Changes The new user is defined and the device is...

Page 159: ...s The user is deleted and the device is updated Assigning Users Using CLI Commands The following table summarizes the equivalent CLI commands for viewing fields displayed in the Local User Database page The following is an example of the CLI commands Console config username bob password lee privilege 15 CLI Command Description username name password password privilege level encrypted Establishes a...

Page 160: ...s in the Tree View The Line Password page opens L i n e Pa s s w o r d Pa g e The Line Password page contains the following fields Line Password For Console Specifies the line password for accessing the device via a console session The password is displayed as Line Password For Telnet Specifies the line password for accessing the device via a Telnet session The password is displayed as Line Passwo...

Page 161: ...e Telnet sessions 1 Open the Line Password page 2 Define the Line Password for Secure Telnet field 3 Click Apply Changes The line password for Secure Telnet sessions is defined and the device is updated Assigning Line Passwords Using CLI Commands The following table summarizes the equivalent CLI commands for viewing fields displayed in the Line Password page The following is an example of the CLI ...

Page 162: ...nable password Password Indicates the Enable password The password is displayed as Confirm Password Confirms the new Enable password The confirmed password is displayed as Defining a new Enable Password 1 Open the Modify Enable Password page 2 Define the Select Enable Access Level Password and Confirm Password fields 3 Click Apply Changes The new Enable password is defined and the device is update...

Page 163: ...provide additional security for networks RADIUS servers provide a centralized authentication method for Telnet Access Web Access Console to Switch Access To open the RADIUS Settings page Click System Management Security RADIUS in the Tree View The RADIUS Settings page opens CLI Command Description enable password level level password encrypted Sets a local password to control access to user and pr...

Page 164: ... number of transmitted requests sent to RADIUS server before a failure occurs The possible field values are 1 10 Three is the default value Timeout for Reply 1 30 Specifies the amount of the time in seconds the device waits for an answer from the RADIUS server before retrying the query or switching to the next server The possible field values are 1 30 Three is the default value Dead Time 0 2000 Sp...

Page 165: ...e in seconds that a RADIUS server is bypassed for service requests The range is 0 2000 Default Key String 1 16 Characters Indicates the Default Key string used for authenticating and encrypting all RADIUS communications between the device and the RADIUS server This key is encrypted Source IP Address Indicates the default IP Address for the device accessing the RADIUS server Defining RADIUS Paramet...

Page 166: ...ttings 1 Open the RADIUS Settings page 2 Click Show All The RADIUS Servers List page opens 3 Modify the Priority Number of Retries Timeout for Reply or Dead Time fields 4 Click Apply Changes The RADIUS Server settings are modified and the device is updated Deleting a RADIUS Server for the RADIUS Servers List 1 Open the RADIUS Settings page 2 Click Show All The RADIUS Servers List page opens 3 Sele...

Page 167: ...lt interval for which a device waits for a server host to reply radius server retransmit retries Specifies the default number of times the software searches the list of RADIUS server hosts radius server deadtime deadtime Configures unavailable default servers to be skipped radius server key key string Sets the default authentication and encryption key for all RADIUS communications between the devi...

Page 168: ...ormation Base MIB The MIB presents the variables controlled by the agent The SNMP protocol defines the MIB specification format as well as the format used to access the information over the network Access rights to the SNMP agents are controlled by access strings To communicate with the device the Embedded Web Server submits a valid community string for authentication To open the SNMP page Click S...

Page 169: ...Pa g e The SNMP Community page contains the following fields SNMP Management Station Indicates a list of management station IP addresses Community String Functions as a password and used to authenticate the selected management station to the device Access Mode Defines the access rights of the community The possible field values are Read Only Indicates that the management access is restricted to re...

Page 170: ...e SNMP Community page the Add SNMP Community page contains the following fields SNMP Management Indicates if a SNMP community is defined for a specific management station or for all management stations The possible field values are Management Station Indicates the management station IP address A value of 0 0 0 0 specifies all management stations All Indicates that the SNMP community is defined for...

Page 171: ...lent CLI commands for viewing fields displayed in the SNMP Community page The following is an example of the CLI commands Console config snmp server community public su 0 0 0 0 Defining Traps From the SNMP Trap Settings page the user can enable or disable the device to send SNMP traps or notifications To open the SNMP Trap Settings page Click System SNMP Traps in the Tree View The SNMP Trap Settin...

Page 172: ...sending SNMP traps when authentication fails to defined recipients The possible field values are Enable Enables sending SNMP traps when authentication failed Disable Disables sending SNMP traps when authentication failed Select Recipient IP Specifies the IP address to whom the traps are sent Traps Determines the trap type sent to the selected recipient The possible field values are SNMP V1 Indicat...

Page 173: ...evice 1 Open the SNMP Trap Settings page 2 Select Enable in the Authentication Trap drop down list 3 Define the Select Recipient IP Traps and Community String fields 4 Click Apply Changes Authentication traps are enabled on the device Adding a new Trap Recipient 1 Open the SNMP Trap Settings page 2 Click Add The Add Trap Receiver Manager page opens A d d Tr a p Re c e i v e r M a n a g e r Pag e 3...

Page 174: ... opens 3 Select a Trap Managers Table entry 4 Check the Remove check box 5 Click Apply Changes The trap manager is deleted and the device is updated Configuring Traps Using CLI Commands The following table summarizes the equivalent CLI commands for viewing fields displayed in the SNMP Trap Settings page CLI Command Description snmp server enable traps Enables the switch to send SNMP traps or SNMP ...

Page 175: ...ress publicread onlyAll privateread write172 16 1 1 privateread write172 17 1 1 Traps are enabled Authentication trap is enabled Trap Rec AddressTrap Rec CommunityVersion 192 122 173 42public2 System Contact Robert System Location Marketing Managing Files The File Management page device allows network managers to manage device software the Image Files and the Configuration Files Files can be downl...

Page 176: ...nfiguration file must be copied to the Startup Configuration file The next time the device is restarted the commands are copied back into the Running Configuration file from the Startup Configuration file NOTE Configuration commands are merged with the Running Configuration file and are immediately applied to the device Backup Configuration File Contains a backup copy of the device configuration T...

Page 177: ...Resetting the Active Image Copying and Deleting Files Downloading Files The File Download from Server page contains fields for downloading image and Configuration Files from the TFTP server to the device To open the File Download from Server page Click System File Management File Download in the Tree View The File Download from Server page opens ...

Page 178: ...mware Download fields are grayed out Firmware Download TFTP Server IP Address Indicates the TFTP Server IP Address from which files are downloaded Firmware Download Source File Name Specifies the file to be downloaded Firmware Download Destination File Indicates the destination file type to which to the file is downloaded The possible field values are Software Image Downloads the Image file Boot C...

Page 179: ...Address Source File Name and Destination File fields 4 Click Apply Changes The software is downloaded to the device NOTE To activate the selected Image file reset the device For information on resetting the device see Resetting the Device Downloading Files Using CLI Commands The following table summarizes the equivalent CLI commands for viewing fields displayed in the File Download from Server pag...

Page 180: ...pload to Server page contains the following fields Firmware Upload Indicates that the Firmware file is uploaded If Firmware Upload is selected the Configuration Upload fields are grayed out Configuration Upload Indicates that the Configuration file is uploaded If Configuration Upload is selected the Software Image Upload fields are grayed out Software Image Upload TFTP Server IP Address Indicates ...

Page 181: ...ackup file Uploading files 1 Open the File Upload to Server page 2 Define the file type to upload 3 Define the TFTP Server IP Address Destination and Transfer file name fields 4 Click Apply Changes The software is uploaded to the device Uploading Files Using CLI Commands The following table summarizes the equivalent CLI commands for viewing fields displayed in the File Upload to Server page The fo...

Page 182: ...ck System File Management Active Images in the Tree View The Active Images page opens A c t i v e I m a g e s Pag e The Active Images page contains the following fields Unit No Displays the unit number for which the Image file is selected Current Displays the Image file which is currently active on the unit After Reset Indicates the Image file which is active on the unit after the device is reset ...

Page 183: ...CLI Commands The following table summarizes the equivalent CLI commands for viewing fields displayed in the Active Images page The following is an example of the CLI commands Console boot system image 1 Copying and Deleting Files Files can be copied and deleted from the Copy Files page To open the Copy Files page Click System File Management Copy Files in the Tree View The Copy Files page opens CL...

Page 184: ...the selected stacking unit Destination Unit Indicates the stacking unit to which the Software Image or Boot Code is copied Copy Configuration Copies either the Running Configuration Startup Configuration or Backup Configuration files to the Startup Configuration or Backup Configuration files Source Indicates either the Running Configuration Startup Configuration or Backup Configuration files to co...

Page 185: ...toring Company Factory Default Settings 1 Open the Copy Files page 2 Select the Restore Company Factory Defaults fields 3 Click Apply Changes The company factory default settings are restored and the device is updated Copying and Deleting Files Using CLI Commands The following table summarizes the equivalent CLI commands for viewing fields displayed in the Copy Files page The following is an examp...

Page 186: ...s Defining Advanced Settings Device Tuning is used to determine the maximum amount of entries allowed in the various tables listed Changes are implemented only after the device is reset To open the Tuning page Click System Advanced Settings in the Tree View The Tuning page opens Tu n i n g Pag e The Tuning page contains the following link Configuring General Device Tuning Parameters ...

Page 187: ...setting attribute Current The current value After Reset The future after reset value By entering a value in the After Reset column memory is allocated to the field table The General Tuning page contains the following fields Max RAM Log Entries 1 400 Indicates the maximum number of RAM Log entries When the Log entries are full the log is cleared and the Log file is restarted Max VLANs when GVRP is ...

Page 188: ...the equivalent CLI commands for viewing fields displayed in the General Settings page The following is an example of the CLI commands Console config logging buffered size 300 CLI Command Description logging buffered size number Sets the number of syslog messages stored in the internal buffer RAM gvrp max vlan Configures the maximum number of VLANs when GVRP is enabled ...

Page 189: ...iguring Switch Information Configuring Network Security Configuring Ports Configuring Address Tables Configuring GARP Configuring the Spanning Tree Protocol Configuring VLANs Aggregating Ports Multicast Forwarding Support ...

Page 190: ...network security ports Address tables GARP VLANs Spanning Tree Port Aggregation and Multicast Support Switch Pa ge Configuring Network Security Dell PowerConnect 3324 3348 allows network managers to set network security through both Access Control Lists and Locked Ports To open the Network Security page Select Switch Network Security The Network Security page opens ...

Page 191: ... ACLs Network Security Overview Access Control Lists ACLs allow network managers to define classification actions and rules for specific ingress ports ACLs contain multiple classification rules and actions Each classification rule and action is an Access Control Element ACE ACEs are the filters that determine traffic classifications Packets are matched by the following ACEs Protocol Destination Po...

Page 192: ...f a match is not found the packet is dropped as a default action If several ACLs are to be processed the default action is applied only after processing all the ACLs The default drop action forwards all permitted traffic including management traffic such as Telnet HTTP or SNMP to the switch Network mangers can define two types of ACLs IP ACL Applies only to IP packets All classification fields are...

Page 193: ...lly or statically Packets arriving at a locked port are either forwarded dropped or the packet is dropped a trap is sent and the ingress port is disabled Disabled ports are activated from the Port Parameters page See Defining Port Parameters To open the Port Security page Select Switch Network Security Port Security The Port Security page opens Por t S e c u r i t y Pa g e The Port Security page c...

Page 194: ...ossible field values are Enable Enables traps being sent when a packet is received on a locked port Disable Disables traps being sent when a packet is received on a locked port This is the default value Trap Frequency 1 1000000 Indicates the amount of time in seconds between traps This field only applies to locked ports The default value is 10 seconds Defining a Locked Port 1 Open the Port Securit...

Page 195: ...mmarizes the equivalent CLI commands for configuring Locked Port security as displayed in the Port Security Page The following is an example of the CLI commands From 18 1 16 Console show ports security Port Action Trap Frequency Counter CLI Command Description shutdown Disables interfaces set interface active ethernet interface port channel port channel number Reactivates an interface that is shut...

Page 196: ...dd ACE to IP Based ACL page opens A d d A C E t o I P B a s e d A C L Pa g e The Add ACE to IP Based ACL page contains the following fields ACL Name Contains a list of user defined ACLs New ACE Priority Defines the ACE priority ACEs are checked on the first fit basis The ACE priority defines the ACE order in the ACL list Protocol Enables creating an ACE based on a specific protocol Source Port Ind...

Page 197: ...d which bits are ignored A wild card mask of 255 255 255 255 indicates that no bit is important A wildcard of 00 00 00 00 indicates that all bits are important For example if the destination IP address 149 36 184 198 and the wildcard mask is 255 36 184 00 the first two bits of the IP address are used while the last two bits are ignored Match DSCP Matches the packet DSCP value to the ACE Either the...

Page 198: ...E priority was defined it is added to the new ACL Assigning ACEs to a IP based ACL 1 Open the Add ACE to IP Based ACL page 2 Select an ACL in the ACL Name drop down list 3 Define the New ACE Priority field 4 Define the ACE No Protocol Source and Destination Port Source and Destination IP Address Match DSCP or Match IP Precedence and or Action fields 5 Click Apply Changes The ACE is assigned to the...

Page 199: ...on fields 4 Click Apply Changes The IP based ACEs is modified and the device is updated Removing ACLs 1 Open the Add ACE to IP Based ACL page 2 Click Show All The ACEs Associated with IP ACL page opens 3 Select an ACL 4 Check the Remove ACL check box 5 Click Apply Changes The IP based ACL is removed and the device is updated Removing ACEs 1 Open the Add ACE to IP Based ACL page 2 Click Show All Th...

Page 200: ... Control Entry ACE and Access Control Lists ACLs ACEs act as filters to match packets to forwarding criteria To open the Add ACE to MAC Based ACL Select Switch Network Security MAC Based ACL The Add ACE to MAC Based ACL page opens CLI Command Description ip access list name Enters to IP Access list configuration mode permit any protocol any source source wildcard any destination destination wildca...

Page 201: ... 00 00 indicates that all bits are important For example if the source MAC address is E0 3B 4A C2 CA E2 and the wildcard mask is 00 3B 4A C2 CA FF the first two bits of the MAC are used while the last two bits are ignored Destination MAC Address Matches the destination MAC address to which packets are addressed to the ACE Wild Card Mask Indicates the destination MAC Address wild card mask Wild car...

Page 202: ...ration see Defining Port Parameters Adding a MAC based ACL 1 Open the Add ACE to MAC Based ACL page 2 Click Add The Add MAC Based ACL page opens A C E s A s s o c i a t e d w i t h M a c B a s e d A C L s 3 Define the ACL Name Source and Destination Address and Action fields 4 Click Apply Changes The MAC based ACL is defined and the device is updated Assigning ACEs to a MAC based ACL 1 Open the Ad...

Page 203: ...age opens 3 Modify the ACL Name Source and Destination Address and Action fields 4 Click Apply Changes The MAC based ACEs is modified and the device is updated Removing ACLs 1 Open the Add ACE to MAC Based ACL page 2 Click Show All The ACEs Associated with MAC ACL page opens 3 Select an ACL 4 Check the Remove ACL check box 5 Click Apply Changes The MAC based ACL is removed and the device is update...

Page 204: ...ered at the end of the ACL For the above example Station A is trying to send ICMP ECHO to Station B The ICMP fails even if it is permitted by the MAC ACL The problem is that Station A is trying to send the ICMP ECHO to Station B but it does not have an entry in the ARP table Station A tries to get the MAC address of Station B by ARP request that is the broadcast frame with the source MAC of Statio...

Page 205: ...itch Network Security ACL Bindings The ACL Bindings page opens NOTE ACLs have no effect unless attached to an interface CLI Command Description mac access list name Creates Layer 2 MAC ACLs and enters to MAC Access list configuration mode permit any host source source wildcard any destination destination wildcard vlan vlan id Allows traffic if the conditions defined in the permit statement are mat...

Page 206: ...ed LAG Indicates the LAG to which the ACL is attached VLAN Indicates the VLAN to which the ACL is attached Bind Interface to ACL Indicates the ACL name to which incoming packets are matched Packets can be matched to either IP based ACLs or MAC Address based ACLs The possible field values are IP Based Indicates that incoming packets are matched to IP based ACLs MAC Based Indicates that incoming pac...

Page 207: ...match access group dell Console config cmap exit Console config exit Console exit Console show class map class1 Class Map match any class1 id4 Configuring Ports This section provides an explanation and instruction for configuring port functionality including advanced features such as Storm Control and Port Mirroring To open the Ports page Select Switch Ports The Ports page opens CLI Command Descri...

Page 208: ...s Defining Port Parameters Defining LAG Parameters Enabling Storm Control Defining Port Mirroring Sessions Defining Port Parameters The Port Configuration page allows network administrators to define port parameters To open the Port Configuration page Click Switch Ports Port Configuration in the Tree View The Port Configuration page opens ...

Page 209: ... Provides a brief interface description for example Ethernet Port Type Indicates the port type The possible field values are Ethernet Fast Ethernet GE Admin Status Controls the selected port traffic By default this parameter is set to Enable The possible field values are Up Enables traffic forwarding through the port Down Disables traffic forwarding through the port ...

Page 210: ...The possible field values are 10M 100M 1000M Admin Duplex Specifies the synchronized port duplex mode in bps When Admin Duplex is set to full Head of Line blocking is operational on the selected port The possible fields values are Full The interface supports transmission between the device and the client in both directions simultaneously This is the default value Half The interface supports transm...

Page 211: ... set to enable The possible field values are Enable Indicates that Flow Control is enabled on the device Disable Indicates that Flow Control is disabled on the device This is the default value Current Flow Control Indicates the Flow Control operational status Auto negotiation Enables auto negotiation of Flow Control on the port Tx Only Enables auto negotiation for egress ports Rx Only Enables auto...

Page 212: ...ld 3 Define the Description Admin Status Admin Speed Admin Duplex Auto Negotiation Back Pressure Admin Auto MDIX and or Admin Flow Control fields 4 Click Apply Changes The port parameters are saved to the device Modifying Port Parameters 1 Open the Port Configuration page 2 Select a port in the Port field 3 Modify the Description Admin Status Admin Speed Admin Duplex Auto Negotiation Back Pressure...

Page 213: ...t a port to MDIX mode enter the following at the system prompt console config if mdix on The following message displays console show inter config ethernet 1 e1 Flow Admin Back Mdix Port Type Duplex Speed Neg Control State Pressure Mode 1 e1 100M Copper Enabled Off Up Disabled On To set a port to MDI mode enter the following at the system prompt console config inter eth 1 e1 console config if no md...

Page 214: ...easons speed 10 100 1000 Configures the speed of a given ethernet interface when not using auto negotiation duplex half full Configures the full half duplex operation of a given ethernet interface when not using auto negotiation negotiation Enables auto negotiation operation for the speed and duplex parameters of a given interface back pressure Enables Back Pressure on a given interface flowcontro...

Page 215: ...config if flowcontrol on Console config if mdix auto Console config if exit Console config exit Console show interfaces configuration PortTypeDuplexSpeedNegFlowBackMDIXAdmin ContPresModeState 1 e11g combo cFull1000AutoOnEnableAutoUp 2 e1100 copperFull1000OffOffDisableoffUp 2 e21g FiberFull1000OffOffDisableonUp Neg Negotiation Flow Cont Flow Control Back Pres Back Pressure Console show interfaces s...

Page 216: ...system Router show interfaces description Port Description 1 e1 Port that should be used for management only 2 e1 2 e2 Port Channel Description 1dell 2projects Defining LAG Parameters The LAG Configuration page allows network managers to configure parameter for configured LAGs PowerConnect 3324 3348 supports up to 8 ports per LAG and 6 LAGs per system The system provides 6 permanent LAGs For infor...

Page 217: ...e LAG Configuration page displays L A G C o n f i g u r a t i o n Pag e The LAG Configuration page contains the following fields LAG Indicates the LAG number Description Provides a user defined LAG description LAG Type Indicates the LAG maximum speed capacity Admin Status Controls the traffic from the selected LAG By default this parameter is set to Up The possible field values are Up Enables traf...

Page 218: ...ndicates the current Auto Negotiation setting The possible field values are Enable Disable Admin Speed Indicates the speed at which the LAG is operating This value can be entered only if the LAG is disabled The possible field values are 10M 100M 1000M Current LAG Speed Specifies the synchronized LAG speed in bps The possible field values are 10M 100M 1000M Current Duplex Mode Specifies the LAG con...

Page 219: ...On Auto negotiation Defining LAG parameters 1 Open the LAG Configuration page 2 Select a LAG in the LAG field 3 Define the Description Admin Status Port Speed Admin Auto Negotiation Admin Speed and or Admin Flow Control fields 4 Click Apply Changes The LAG parameters are saved to the device Modifying LAG parameters 1 Open the LAG Configuration page 2 Select a LAG in the LAG field 3 Modify the Desc...

Page 220: ...Full At the system prompt enter the following to set up static link aggregation console en console config console config interface port channel 1 console config if no neg console config if speed 100 console config if exit console config interface range ethernet 1 e23 24 console config if no mdix console config if no neg console config if speed 100 console config if duplex full console config if ch...

Page 221: ...erface ethernet 1 e5 Console config if channel group 1 mode on Console config if exit Console config if exit Console show interfaces port channel Channel Port 1Active 1 e5 2 e2 Inactive 3 e3 2Active 1 e2 3Inactive 3 e8 CLI Command Description interface port channel port channel number Creates a port channel and enters port channel configuration mode channel group port channel number mode on auto A...

Page 222: ...e packet type and the rate the packets are transmitted Ports can also be grouped to provide Storm protection for the entire group The system measures the incoming Broadcast Multicast and Unknown frame rate separately on each port and discards frames when the rate exceeds a user defined rate The Storm Control page allows network managers to enable and configure Storm Control To open the Storm Contr...

Page 223: ...he device Broadcast Control Enables moderating unknown broadcast packets The possible field values are Enable Enables moderating Broadcast packets Disable Disables moderating Broadcast packets Rate Threshold 250 148000 Sets the broadcast packet rate limit for storm control For FE ports the range is 250 148 000 For GE ports the range is 250 262 143 packets The default for FE ports is 148000 and for...

Page 224: ...ed in the Storm Control page The following is an example of the CLI commands Console config port storm control rate fastethernet 300 Console config port storm control enable fastethernet Console show ports storm control PortUnknownBroadcastMulticastRate CLI Command Description port storm control enable unknown broadcast multicast fastethernet gigaethernet interface Enables broadcast storm control ...

Page 225: ...onitoring ports All the RX TX packets should be monitored to the same port PowerConnect 3348 mirrors between ports 1 24 and ports 25 48 in the same unit Mirroring is also possible to and from ports 25 48 and to and from ports 25 48 of a different PowerConnect 3348 or any PowerConnect 3324 port PowerConnect 3348 can mirror to any PowerConnect 3324 unit as long as the source port is not the G2 port ...

Page 226: ...ed on the source port the packet is tagged with the default PVID of the source port when it is sent to the port mirroring destination port All the RX TX packets should be monitored to the same port To open the Port Mirroring page Click Switch Ports Port Mirroring in the Tree View The Port Mirroring page opens NOTE When a port is set to be a target port for a port mirroring session all normal opera...

Page 227: ...icates that outgoing traffic is mirrored Both Indicates that both incoming and outgoing traffic is mirrored Status Indicates the port state The possible field values are Active Indicates the port is enabled and receiving forwarding network traffic Not Active Indicates that the port is disabled and is not receiving forwarding network traffic Remove Removes the port mirroring session The possible fi...

Page 228: ...ng CLI Commands The following table summarizes the equivalent CLI commands for configuring a Port Mirroring session as displayed in the Port Mirroring page The following is an example of the CLI commands Console config interface ethernet 1 e1 Console config if port monitor 1 e8 Console show ports monitor Source portDestination PortTypeStatus 1 e11 e8 RX TXActive 1 e21 e8 RXActive CLI Command Descr...

Page 229: ...ed with ports by learning the ports from the frame s source address Frames addressed to a destination MAC address that is not associated with any port are flooded to all ports of the relevant VLAN Static addresses are manually configured by the user In order to prevent the bridging table from overflowing dynamic MAC addresses are erased if they do not experience any traffic after a certain time pe...

Page 230: ...t a t i c M A C A d d r e s s Pa g e The Add Static MAC Address page contains the following fields Interface Indicates the specific interface for which a static MAC address is added The possible field values are Port Indicates the specific port for which a MAC address is added LAG Indicates the specific LAG for which a MAC address is added MAC Address Specifies the MAC address listed in the Curren...

Page 231: ...dress page opens A d d S t a t i c M A C A d d r e s s Pag e 3 Define the Interface MAC Address VLAN ID or VLAN Name and the Status fields 4 Click Apply Changes The new static address is added to the Static Address table and the device is updated Modifying a static address in the Static Address Table 1 Open the Static Address Table 2 Modify the Port MAC Address and the VLAN field 3 Click Apply Cha...

Page 232: ... static address parameters as displayed in the Add Static MAC Address page The following is an example of the CLI commands Console config vlan bridge address 168 210 0 10 ethernet 1 e8 permanent Console show bridge address table static Aging time is 300 sec vlan mac address port type 200 0010 0D48 37FF 5 9 delete on reset CLI Command Description bridge address mac address ethernet interface port c...

Page 233: ...Tables Dynamic Addresses in the Tree View The Dynamic Address Table Page page opens D y n a m i c A d d r e s s Tab l e Pa g e The Dynamic Address page contains the following fields Address Aging Specifies the amount of time the MAC Address remains in the Dynamic Address Table before it is timed out if no traffic from the source is detected The default value is 300 seconds Port Specifies the port ...

Page 234: ...ates the MAC address type Redefining the Aging Time 1 Open the Dynamic Address Table 2 Define the Aging Time field 3 Click Apply Changes The aging time is modified and the device is updated Querying the Dynamic Address Table 1 Open the Dynamic Address Table 2 Define the parameter by which to query the Dynamic Address Table The Dynamic Address Table entries can be queried by interface MAC Address o...

Page 235: ... Generic Attribute Registration Protocol GARP protocol is a general purpose protocol that registers any network connectivity or membership style information GARP defines a set of devices interested in a given network attribute such as VLAN or multicast address To open the GARP page Click Switch GARP in the Tree View The GARP page opens show bridge address table vlan vlan ethernet interface port ch...

Page 236: ...c o m G A R P Pag e This section includes the following topic Defining GARP Timers Defining GARP Timers The GARP Timers page contains parameters for enabling GARP on the device To open the GARP Timers page Click Switch GARP GARP Timers in the Tree View The GARP Timers page opens ...

Page 237: ...isplayed GARP Join Timer 10 2147483647 Indicates the time in milliseconds that PDUs are transmitted GARP Leave Timer 10 2147483647 Indicates the time lapse in milliseconds that the device waits before leaving its GARP state The Leave Time is activated by a Leave All Time message sent received and cancelled by the Join message received The default is 600 milliseconds GARP Leave All Timer 10 2147483...

Page 238: ...ll Timer 3 Click Apply Changes The GARP parameters are saved to the device Displaying the GARP Timers Table 1 Open the GARP Timers page 2 Click Show All The GARP Timers Table opens G A R P T i m e r s Tab l e In addition to the GARP Timers page fields the GARP Timers Table page also displays the following fields Unit No Indicates the stacking unit number Copy From Copies the port GVRP parameters t...

Page 239: ...ole config if garp timer leave 900 Configuring the Spanning Tree Protocol The Spanning Tree Protocol STP provides a single path between end stations on a Layer 2 network thereby eliminating loops Loops occur when alternate routes exist between hosts Loops in an extended network may cause bridges to forward traffic indefinitely resulting in increased traffic and a reduction in network performance T...

Page 240: ...efining STP Port Settings Defining STP LAG Settings Configuring Rapid Spanning Tree Defining STP Global Settings The Spanning Tree Global Parameters page contains parameters for enabling and configuring STP operation on the device To open the Spanning Tree Global Parameters page Click Switch Spanning Tree Global Settings in the Tree View The Spanning Tree Global Parameters page opens ...

Page 241: ...vice IEEE 802 1D Rapid STP Enables Rapid STP is enabled on the device IEEE 802 1w For more information on Rapid STP see Configuring Rapid Spanning Tree Priority 0 65535 Specifies the bridge priority value When switches or bridges are running STP each is assigned a priority After exchanging BPDUs the switch with the lowest priority value becomes the Root Bridge The default value is 32768 The port p...

Page 242: ...ge to the root Topology Changes Counts Specifies the total amount of STP state changes that have occurred Last Topology Change Indicates the amount of time that has elapsed since the bridge was initialized or reset and the last topographic change occurred The time is displayed in a day hour minute second format for example 2 days 5 hours 10 minutes and 4 seconds Defining STP Global Parameters 1 Op...

Page 243: ...otocol currently running spanning tree priority priority Configures the spanning tree priority spanning tree hello time seconds Configures the spanning tree bridge Hello Time which is how often the switch broadcasts Hello messages to other switches spanning tree max age seconds Configures the spanning tree bridge maximum age which determines the amount of time protocol information received on a po...

Page 244: ...ago Times hold 1 topology change 35 notification 2 hello 2 max age 20 forward delay 15 Interface Port ID Designated Port ID NamePrioCostSts Cost Bridge IDPrio Nbr 1 e1 128 19 FWD 38 8000 00 30 94 41 62c1 80 001 1 e2 128 19 FWD 57 8000 00 02 4b 29 7a 00 80 002 ch1 128 19 FWD 57 8000 00 02 4b 29 7a 00 80 003 Defining STP Port Settings The STP Port Settings page allows network managers to assign STP ...

Page 245: ...tically placed in the Forwarding State when the port link is up Fast Link mode optimizes the time it takes for the STP protocol to converge STP convergence can take 30 60 seconds in large networks Port State Indicates the current STP state of a port If enabled the Port State determines what forwarding action is taken on traffic The possible field values are Disabled Indicates the port link is curr...

Page 246: ...cost Priority Indicates the priority value of the port The Priority value can be used to influence the port choice when a bridge has two ports connected in a loop on the same LAN The priority value is between 0 255 Designated Bridge ID Indicates the priority and the MAC Address of the designated bridge Designated Port Indicates the priority and the MAC Address of the selected port on the designate...

Page 247: ...ommands for defining STP port parameters as displayed in the STP Port Settings page The following is an example of the CLI commands Console config interface ethernet 1 e5 Console config if spanning tree disable CLI Command Description spanning tree disable Disables spanning tree on a specific port spanning tree cost cost Configures the spanning tree port cost for a port spanning tree port priority...

Page 248: ...e Port IDDesignated Port ID Name PrioStsEnb CostCost Bridge ID Prio Nbr 1 e5128DSBLTrue1000 8000 xx xx xx xx xx xx80 001 Spanning tree enabled Port Fast no configured no Type point to point configured auto Number of transitions to forwarding state 1 BPDU sent 2 received 120638 Defining STP LAG Settings The STP LAG Settings page allows network managers to assign STP parameters for LAGs To open the ...

Page 249: ...ed for a LAG the LAG is automatically placed in the Forwarding State Fast Link optimizes the time it takes for the STP protocol to converge STP convergence can take 30 60 seconds in large networks NOTE Use the Fast Link option only in appropriate cases for example when the device is a leaf in the STP network topology for end stations LAG State Indicates the current STP state for a LAG If enabled t...

Page 250: ...path cost has a value of 1 to 65 535 Default Path Cost Indicates the default path cost The default path cost for a LAG is 4 Priority 0 255 Indicates the priority value of the LAG The Priority value can be used to influence the LAG choice when a bridge has two looped ports on the same LAN The priority value is between 0 255 Designated Bridge ID Indicates the priority and MAC Address for the designa...

Page 251: ...ree port priority 16 Configuring Rapid Spanning Tree The Classic Spanning Tree prevents L2 forwarding loops in a general network topology However convergence can take up to 30 60 seconds The convergence time is considered too long for many applications When network topology allows faster convergence may be possible The Rapid Spanning Tree Protocol RSTP detects and uses network topologies that prov...

Page 252: ...rwarding state However after the port is in the forwarding state there is no way to determine whether the port is a root or designated port The RSTP addresses this problem by decoupling the port s role and its state Use the Spanning Tree Global Settings page to enable RSTP To open the Rapid Spanning Tree RSTP page Click Switch Spanning Tree Rapid Spanning Tree in the Tree View The Rapid Spanning T...

Page 253: ... point link Enable Enables establishing a point to point link Disable Disables establishing a point to point link Point to Point Operational Status Indicates the point to point operating state Activate Protocol Migration Activates protocol migration Protocol migration allows protocols to renegotiate with neighboring switches by testing the ports to see if they can migrate to RSTP The possible fiel...

Page 254: ... attached VLANs allow network traffic to flow more efficiently within subgroups VLANs managed through software reduce the amount of time in which network changes are implemented VLANs are software based and not defined by physical attributes As a result VLANs have an unlimited number of ports and can be created per unit per device per stack or any other logical connection combination CLI Command D...

Page 255: ...thod for transferring VLAN information between VLAN groups VLAN tagging attaches a four byte tag to packet headers The VLAN tag indicates to which VLAN the packet belongs VLAN tags are attached to the packet by either the end station or by the network device VLAN tags also contain VLAN network priority information Combining VLANs and GVRP allows network managers to automatically disperse VLAN info...

Page 256: ...hip in the Tree View The VLAN Membership page opens V L A N M e m b e r s h i p Pag e The VLAN Membership page is divided into the following sections VLAN Membership Section VLAN Port Membership Table Defining VLAN LAG Settings VLAN Membership Section The VLAN Membership Section contains parameters for assigning VLAN membership to ports PowerConnect 3324 3348 supports up to 256 VLANs NOTE All port...

Page 257: ...he VLAN range is 1 4095 VLAN 4095 is the Discard VLAN VLAN Name Displays VLAN according to the VLAN name VLAN Name Displays or defines a user name for the VLAN Status Indicates the VLAN type VLANs are user defined permanent created through GVRP or are default VLANs The possible field values are Dynamic Indicates the VLAN was dynamic created through GVRP Static Indicates the VLAN is user defined De...

Page 258: ...the VLAN Membership page 2 Select a VLAN in the Show VLAN field 3 Modify the VLAN Name field 4 Click Apply Changes The VLAN membership information is modified and the device is updated Deleting a VLAN 1 Open the VLAN Membership page 2 Select a VLAN in the Show VLAN field 3 Check the Remove check box 4 Click Apply Changes The VLAN is deleted and the device is updated Defining VLAN Membership Groups...

Page 259: ...N Por t M e m b e r s h i p C o n t r o l S e t t i n g s NOTE Ports that are LAG members are not displayed in the VLAN Port Membership Table CLI Command Description vlan database Enters the interface configuration VLAN mode vlan vlan range Creates a VLAN name string Adds a name to a VLAN Port Control Definition T The interface is a member of a VLAN All packets forwarded by the interface are tagge...

Page 260: ... or b 4 Click Apply Changes The ports are assigned to the VLAN group and the device is updated Deleting VLANs 1 Open the VLAN Membership page 2 Select a VLAN from the Show VLAN drop down list 3 Check the Remove check box 4 Click Apply Changes The VLAN group is deleted and the device is updated Assigning Ports to VLAN Groups Using CLI Commands The following table summarizes the equivalent CLI comma...

Page 261: ...The Port Default VLAN ID PVID is configured on the VLAN Port Settings page All untagged packets arriving to the device are tagged by the ports PVID To open the VLAN Port Settings page Click Switch VLAN Port Settings in the Tree View The VLAN Port Settings page opens interface vlan vlan id Enters the interface configuration VLAN mode to configure an existing VLAN name string Adds a name to a VLAN i...

Page 262: ...port VLAN mode as access implies that the ports accept all untagged frames and all frames tagged with the VID currently set as the port s PVID Access mode ports are intended to connect end stations to the system especially when the end stations are incapable of generating VLAN tags Ingress filtering is enabled Trunk Indicates that the port belongs to a VLAN in which all frames are tagged Ingress f...

Page 263: ...port settings NOTE Ingress filtering can only be disabled on ports set to general VLAN mode 1 Open the VLAN Port Settings page 2 Define the Port Mode PVID Frame Type and the Ingress Filtering fields 3 Click Apply Changes The VLAN port parameters are defined and the device is updated Displaying the VLAN Port Table 1 Open the VLAN Port Settings page 2 Click Show All The VLAN Port Table opens V L A N...

Page 264: ...ters for managing LAGs that are part of a VLAN VLANs are composed of individual ports or LAGs Untagged packets entering the switch on a LAG are tagged as specified by the LAG s PVID To open the VLAN LAG Settings page Click Switch VLAN LAG Settings in the Tree View The VLAN LAG Settings page opens CLI Command Description interface ethernet interface Enters the interface configuration mode to config...

Page 265: ...ance Access Indicates that the LAG belongs to a single untagged VLAN Trunk Indicates that the LAG belongs to a VLAN where all frames are tagged except for an optional single native VLAN PVID Assigns a VLAN ID to untagged packets In order for LAGs to assign PVIDs the LAG must be defined as untagged in the VLAN Port Membership Table Frame Type Indicates the packet type accepted by the LAG The possib...

Page 266: ...ltering fields 3 Click Apply Changes The VLAN LAG parameters are defined and the device is updated Displaying the VLAN LAG Table 1 Open the VLAN LAG Settings page 2 Click Show All The VLAN LAG Table opens V L A N L A G Ta b l e Assigning LAGs to VLAN Groups Using CLI Commands The following table summarizes the equivalent CLI commands for assigning LAGs to VLAN groups as displayed in the VLAN LAG S...

Page 267: ...ridges to automatically learn VLANs to bridge ports mapping without having to individually configure each bridge and to register VLAN membership To minimize the memory requirements when running the GVRP protocol two proprietary tuning variables have been added to the standard variables Maximum number of GVRP VLANs Displays the number of GVRP VLANs allowed to participate in GVRP operation switchpor...

Page 268: ...r of GVRP VLANs To ensure the correct operation of the GVRP protocol users are advised to set the maximum number of GVRP VLANs equal to a value which significantly exceeds the sum of The number of all static VLANs both currently configured and expected to be configured The number of all dynamic VLANs participating in GVRP both currently configured initial number of dynamic GVRP VLANs is 128 and ex...

Page 269: ...t Interface Indicates the specific interface for which GVRP is enabled The possible field values are Port Indicates the specific port for which GVRP is enabled LAG Indicates the specific LAG for which GVRP is enabled GVRP State Indicates if GVRP is enabled on a port The possible field values are Enable Enables GVRP on the interface Disable Disables GVRP on the interface This is the default value D...

Page 270: ...page 2 Click Show All The GVRP Parameters page opens The GVRP Port Parameters contains parameters for enabling GVRP on a port and permitting port to participate in VLAN registration through GVRP In addition the GVRP Port Parameters Table also contains information about the VLAN registration mode Specific ports can also be blocked from registering or being used in a VLAN 3 Select a port 4 Define th...

Page 271: ...ce from which the GVRP parameters are copied Copy To Indicates the ports to which the GVRP parameters are copied Configuring GVRP Using CLI Commands The following table summarizes the equivalent CLI commands for configuring GVRP as displayed in the GVRP Parameters page CLI Command Description gvrp enable Enables GVRP globally gvrp enable Enables GVRP on an interface gvrp vlan creation forbid Enabl...

Page 272: ...e by linking a group of ports together to form a single Link Aggregated Group LAG Port Aggregation multiplies the bandwidth between the devices increases port flexibility and provides link redundancy Both the PowerConnect 3324 and PowerConnect 3348 support up to six LAGs and eight ports per LAG per stack or stand alone unit Each LAG is composed of ports of the same speed set to full duplex operati...

Page 273: ...ration No Layer 3 interface is defined on the port The port does not belong to any VLAN The port does not belong to any other LAG The port is not a mirrored port The port s 802 1p priority is equal to the LAG s 802 1p priority No ACL is defined on the port QoS Trust in not disabled on the port GVRP is not enabled NOTE Ports can be configured as LACP ports only if the ports are not part of a previo...

Page 274: ...ameters page contains information for configuring LACP LAGs Aggregate ports can be linked into link aggregation port groups Each group is comprised of ports with the same speed Aggregated links can be manually set up or automatically established by enabling the Link Aggregation Control Protocol LACP on the relevant links To open the LACP Parameters page Click Switch Link Aggregation LACP Parameter...

Page 275: ... Parameters Port Parameters Table Global Parameters Global Parameters contains information for assigning LACP priority Aggregate ports can be linked into link aggregation port groups LAGs may be set up manually by explicit user assignment or automatically by enabling the Link Aggregation Control Protocol LACP on the relevant LAGs ...

Page 276: ... Global Parameters 1 Open the LACP Parameters page 2 Scroll to the Global Parameters section 3 Define the LACP System Priority and the LACP Timeout fields 4 Click Apply Changes The Global Parameters are defined and the device is updated Port Parameters Table The Port Parameters Table contains information for assigning LACP priority and timeout values to ports Po r t Par a m e t e r s Ta b l e The ...

Page 277: ...k Aggregation Port Parameters Table 3 Define the LACP System Priority and the LACP Timeout fields 4 Click Apply Changes The Link Aggregation Global Parameters are defined and the device is updated Displaying the LACP Parameters Table 1 Open the LACP Parameters page 2 Click Show All The LACP Parameters Table opens L A C P Par a m e t e r s Tab l e In addition to the LACP Parameters page fields the ...

Page 278: ...f lacp port priority 247 Console config if lacp timeout long Console config if exit Console show lacp ethernet 1 e1 statistics Port 1 e1 LACP Statistics LACP PDUs sent 2 LACP PDUs received 2 CLI Command Description lacp system priority value Configures the system priority lacp port priority value Configures the priority value for physical ports lacp timeout long short Assigns an administrative LAC...

Page 279: ...AG Adds a port to a LAG and indicates the specific LAG to which the port belongs To open the LAG Membership page Click Switch Link Aggregation LAG Membership Tab in the Tree View The LAG Membership page opens L A G M e m b e r s h i p Pag e Adding a port to a LAG 1 Open the LAG Membership page 2 Toggle under the port number to assign the LAG setting and number 3 Click Apply Changes The port is add...

Page 280: ...tiple destinations L2 Multicast service is based on a L2 switch receiving a single packet addressed to a specific multicast addresses Multicast forwarding creates copies of the packet and transmits the packets to the relevant ports PowerConnect 3324 3348 supports both Forwarding L2 Multicast Packets Enabled by default Filtering L2 Multicast Packets Enables forwarding L2 packets to ports VLAN If mu...

Page 281: ...roup Members Assigning Multicast Forward All Parameters Enabling IGMP Snooping Defining IGMP Snooping Settings Layer 2 switching forwards multicast packets to all relevant VLAN ports by default treating the packet as a multicast packet This type of traffic forwarding is functional however irrelevant ports also receive multicast traffic causing increased network traffic IGMP snooping eliminates unn...

Page 282: ...cifying that multicast group The Multicast Global Parameters page allows network managers to enable IGMP Snooping and Multicast Filtering in general on the device To open the Multicast Global Parameters page Click Switch Multicast Support Global Parameters in the Tree View The Multicast Global Parameters page opens M u l t i c a s t G l o b a l Par a m e t e r s Pag e The Multicast Global Paramete...

Page 283: ... IGMP snooping on the device 1 Open the Multicast Global Parameters page 2 Select Enable in the IGMP Snooping Status field 3 Click Apply Changes IGMP snooping is enabled on the device Enabling Multicast Forwarding and IGMP Snooping Using CLI Commands The following table summarizes the equivalent CLI commands for enabling multicast forwarding and IGM snooping as displayed in the Multicast Support p...

Page 284: ...ticast Group page also assigns ports to a specific multicast service address group To open the Bridge Multicast Group page Click Switch Multicast Support Bridge Multicast Group in the Tree View The Bridge Multicast Group page opens B r i d g e M u l t i c a s t G r o u p Pag e The Bridge Multicast Group page contains the following fields VLAN ID Identifies a VLAN Bridge Multicast Address Identifie...

Page 285: ...ddress fields 3 Toggle a port to S to join the port to a selected multicast group or Toggle a port to F to forbid the port from joining that multicast group 4 Click Apply Changes The port is assigned to the multicast group and the device is updated Port Control Definition D Indicates that the port LAG has joined the multicast group dynamically in the Current row S Attaches the port to the multicas...

Page 286: ...ing multicast service members as displayed in the Bridge Multicast Group page The following is an example of the CLI commands Console config interface vlan 8 bridge multicast address 0100 5e02 0203 bridge multicast address 0100 5e02 0203 add ethernet 1 e1 2 e2 Console config if Exit Console show bridge multicast address table Vlan MAC Address typePorts CLI Command Description bridge multicast addr...

Page 287: ...o enable attaching ports or LAGs to a switch attached to a neighboring multicast router switch Once IGMP snooping is enabled multicast packets are forwarded to the appropriate port or VLAN Click Switch Multicast Support Bridge Multicast Bridge Multicast Forward All Tab in the Tree View The Bridge Multicast Forward All page opens B r i d g e M u l t i c a s t For w a r d A l l Pag e The Bridge Mult...

Page 288: ... router or group is updated Attaching a LAG to multicast router or switch 1 Open Bridge Multicast Forward All page 2 Define the VLAN ID field 3 Select a LAG in the Multicast Router Port Table and assign a value to the LAG 4 Click Apply Changes The LAG attached to the multicast router or group is updated Managing LAGs and Ports Attached to Multicast Routers Using CLI Commands The following table su...

Page 289: ... managers to add IGMP members To open the IGMP Snooping page Click Switch Multicast Support IGMP Snooping in the Tree View The IGMP Snooping page opens CLI Command Description show bridge multicast filtering vlan id Displays the multicast configuration bridge multicast forbidden forward all Disables forwarding multicast packets on a port bridge multicast forward all add remove ethernet interface l...

Page 290: ...e Disables IGMP snooping on the device Auto Learn Enables automatically learning new multicast group members The possible field values are Enable Enables automatically learning new multicast group members Disable Disables automatically learning new multicast group members Host Timeout 1 3600000 Indicates the amount of time before an IGMP snooping entry is aged out The default time is 150 seconds M...

Page 291: ...g Tab l e Configuring IGMP Snooping with CLI Commands The following table summarizes the equivalent CLI commands for configuring IGMP Snooping as displayed in the IGMP Snooping page CLI Command Description ip igmp snooping Enables Internet Group Management Protocol IGMP snooping a specific VLAN ip igmp snooping mrouter learn pim dvmrp Enables automatic learning of Multicast router ports in the con...

Page 292: ...onfig if ip igmp snooping host time out 300 Console config if ip igmp snooping mrouter time out 300 Console config if exit Console config interface vlan 2 Console config if ip igmp snooping leave time out 60 Console config if exit Console config exit Console show igmp snooping mrouter interface 1000 VLAN Ports 2001 e1 2 e1 show ip igmp snooping mrouter interface vlan id Displays information on dyn...

Page 293: ...S E C T I O N 8 Viewing Statistics Viewing Tables Viewing RMON Information Viewing Charts ...

Page 294: ...cs RMON page Click Statistics RMON in the Tree View The Statistics RMON page opens S t a t i s t i c R M O N Pag e This section contains the following topics Viewing Tables Viewing RMON Information Viewing Charts Viewing Tables The Table View page contains links for displaying statistics in a table form To open the Table View page Click Statistics Table in the Tree View The Table View page opens ...

Page 295: ...Counter Summary Viewing Interface Statistics Viewing Etherlike Statistics Viewing GVRP Statistics Viewing Utilization Summary The Utilization Summary page contains statistics for port utilization To open the Utilization Summary page Click Statistics Table View Utilization Summary in the Tree View The Utilization Summary page opens ...

Page 296: ...Status Indicates the port status Port Utilization Indicates the port utilization Unicast Received Indicates the percentage of Unicast packets received on the ports Non Unicast Received Indicates the number of bad packets received on the port Error Packets Received Indicates the number packets with errors received on the port Viewing utilization statistics 1 Open the Utilization Summary page 2 Sele...

Page 297: ... t e r S u m m a r y Pag e The Counter Summary page contains the following fields Unit No Indicates the unit number for which port statistics are displayed Port Indicates the port number Port Status Indicates the port status Received Unicast Packets Indicates the number of received Unicast packets on the port Transmit Unicast Packets Indicates the number of transmitted Unicast packets from the por...

Page 298: ...of transmitted errors from the port Viewing counter summary statistics 1 Open the Counter Summary page 2 Select a unit in the Unit field The counter summary statistics display for the selected unit Viewing Interface Statistics The Interface Statistics page contains interface statistics To open the Interface Statistics page Click Statistics RMON Table Views Interface Statistics in the Tree View The...

Page 299: ...eived on the selected interface Received Unicast Packets Displays the amount of Unicast packets received on the selected interface Received Multicast Packets Displays the amount of Multicast packets received on the selected interface Received Broadcast Packets Displays the amount of Broadcast packets received on the selected interface Received Unknown Packets Displays the amount of unknown packets...

Page 300: ...cs for a port 1 Open the Interface Statistics page 2 Select Port in the Interface field 3 Click Reset All Counters The port interface statistics are displayed Displaying interface statistics for a LAG 1 Open the Interface Statistics page 2 Select LAG in the Interface field 3 Click Reset All Counters The LAG interface statistics are displayed Viewing Interface Statistics Using the CLI Commands This...

Page 301: ...0 Excessive Collisions 0 Internal MAC Tx Errors 0 Carrier Sense Errors 0 Oversize Packets 0 Internal MAC Rx Errors 0 Symbol Errors 0 Received Pause Frames 0 Transmitted Pause Frames 0 Viewing Etherlike Statistics The Etherlike Statistics page contains interface statistics To open the Etherlike Statistics page Click Statistics RMON Table Views Etherlike Statistics in the Tree View The Etherlike Sta...

Page 302: ...fore the interface statistics are refreshed The possible field values are 15 Sec Indicates that the Etherlike statistics are refreshed every 15 seconds 30 Sec Indicates that the Etherlike statistics are refreshed every 30 seconds 60 Sec Indicates that the Etherlike statistics are refreshed every 60 seconds No Refresh Indicates that the Etherlike statistics are not automatically refreshed Alignment...

Page 303: ... Carrier Sense errors on the selected interface Oversize Packets Displays the amount of frame errors that are too long on the selected interface Internal MAC Receive Errors Displays the amount of Internal MAC Received errors on the selected interface Symbol Errors Displays the amount of Symbol errors on the selected interface Receive Pause Frames Displays the amount of Received Pause frames on the...

Page 304: ...face Specifies the interface type for which the statistics are displayed Port Indicates port statistics are displayed LAG Indicates LAG statistics are displayed Refresh Rate Indicates the amount of time that passes before the GVRP statistics are refreshed The possible field values are 15 Sec Indicates that the GVRP statistics are refreshed every 15 seconds 30 Sec Indicates that the GVRP statistics...

Page 305: ...tatistics Invalid Attribute Length Displays the device GVRP Invalid Attribute Length statistics Invalid Events Displays the device GVRP Invalid Events statistics Displaying GVRP statistics for a port 1 Open the GVRP Statistics page 2 Select Port in the Interface field 3 Click Query The port GVRP statistics are displayed Displaying GVRP statistics for a LAG 1 Open the GVRP Statistics page 2 Select ...

Page 306: ...Sent sJIn Join In Sent sEmp Empty Sent sLIn Leave In Sent sLE Leave Empty Sent sLA Leave All Sent Port rJE rJIn rEmp rLIn rLE rLA sJE sJIn sEmp sLIn sLE sLA 1 e1 0 0 0 0 0 0 0 0 0 0 0 0 1 e2 0 0 0 0 0 0 0 0 0 0 0 0 1 e3 0 0 0 0 0 0 0 0 0 0 0 0 1 e4 0 0 0 0 00 0 0 0 0 00 1 e5 0 0 0 0 0 0 0 0 0 0 0 0 1 e6 0 0 0 0 0 0 0 0 0 0 0 0 1 e7 0 0 0 0 0 0 0 0 0 0 0 0 1 e8 0 0 0 0 0 0 0 0 0 0 0 0 show gvrp err...

Page 307: ...MON Statistics Viewing History Control Statistics Viewing The RMON History Table Defining Device Events Viewing the Events Log Defining Device Alarms Viewing RMON Statistics The RMON Statistics Group page allows network managers to display RMON statistics for an interface Interface statistic provide information about device utilization and errors that occurred on the device To open the RMON Statis...

Page 308: ...hat the RMON statistics are refreshed every 15 seconds 30 Sec Indicates that the RMON statistics are refreshed every 30 seconds 60 Sec Indicates that the RMON statistics are refreshed every 60 seconds No Refresh Indicates that the RMON statistics are not automatically refreshed Drop Events Indicates the amount of dropped events that have occurred on the interface since the counters were last clear...

Page 309: ... byte packets received on the interface since the counters were last cleared Frames of 65 127 Bytes Indicates the amount of 65 127 byte packets received on the interface since the counters were last cleared Frames of 128 255 Bytes Indicates the amount of 128 255 byte packets received on the interface since the counters were last cleared Frames of 256 511 Bytes Indicates the amount of 256 511 byte ...

Page 310: ...8 65 to 127 Octets 0 128 to 255 Octets 0 256 to 511 Octets 0 512 to 1023 Octets 491 1024 to 1518 Octets 389 Viewing History Control Statistics The RMON History Control page contains information about samples of RMON data taken from ports The RMON History Control page controls the collection of these samples Click Statistics RMON History Control in the Tree View The RMON History Control page opens ...

Page 311: ...mples were taken from a LAG Owner Indicates the RMON station or user that requested the RMON information Max Number of Samples to Keep Indicates the number of samples to be saved The default value is 50 Current Number of Samples Indicates the current number of samples taken Sampling Interval Indicates in seconds the time that samplings are taken from the ports The possible values are 1 3600 second...

Page 312: ... Changes The History Control Entry is added Modifying a History Control Table entry 1 Open the RMON History Control page 2 Select an RMON History Control Table entry in the History Index field 3 Modify the Source Interface Owner Max Number of Samples to Keep Number of Current Samples and or the Sampling Interval fields 4 Click Apply Changes The RMON History Control Table entry is modified and the ...

Page 313: ... the Remove check box 4 Click Apply Changes The RMON History Control Table entry is deleted and the device is updated Viewing The RMON History Table The RMON History Table contains interface specific RMON statistical network samplings Each table entry represents all counter values compiled during a single sample To open the RMON History Table Click Statistics RMON RMON History History Table in the...

Page 314: ...ytes Octets Indicates the number of data octets including bad packets received on the network Received Packets Indicates the number of packets received during the sampling interval Broadcast Packets Indicates the number of good broadcast packets received during the sampling interval Multicast Packets Indicates the number of good multicast packets received during the sampling interval CRC Align Err...

Page 315: ...pling The value is reflected in percentages with two decimal places Viewing statistics for a specific history entry 1 Open the RMON History Table page 2 Select a history entry in the History Table No field The entry statistics display in the RMON History Table Viewing RMON History Statistics Using the CLI Commands The following table contains the CLI commands for viewing RMON history statistics Th...

Page 316: ...Utilization 23 58 30878128878 7120 87 23 59 007589876891892932172319 27 23 59 301717975361937841817328919 82 Day Jan 19 2002 TimeOctetsPacketsBroadcastMulticastUtilization 00 00 002876963042756862789587820 17 00 00 303035959623575683289728719 98 Defining Device Events The RMON Events Control page allows network managers to view RMON events The RMON Events table can be opened from the RMON Events C...

Page 317: ...on Type Describes the event type The possible field values are Log Indicates the event type is a log entry Trap Indicates the event type is a trap Log and Trap Indicates the event type is both a log entry and a trap Time Indicates the time at which the event occurred Owner Indicates the device or user that defined the event Remove Removes the event from the Events Table Checked Removes the event f...

Page 318: ... and Owner fields 4 Click Apply Changes The Event Table entry is added and the device is updated Modifying a RMON Event 1 Open the RMON Events Control page 2 Select an Event Table entry in the Event Entry field 3 Modify the Community Description Type and or Owner fields 4 Click Apply Changes The Event Table entry is modified and the device is updated Displaying the RMON Event Table 1 Open the RMON...

Page 319: ... using the Remove check box Defining and Displaying RMON Events Control Using the CLI Commands The following table summarizes the equivalent CLI commands for configuring and displaying fields in the RMON Events Control page The following is an example of the CLI commands Console config rmon event 10 log Config config exit Console show rmon events IndexDescriptionTypeCommunityOwnerLast time sent CL...

Page 320: ...e contains a list the RMON Events To open the RMON Events Log Click Statistics RMON RMON Events in the Tree View The RMON Events Log page opens R M O N E v e n t s Lo g Pa g e The RMON Events Log page contains the following fields Event Identifies the RMON Event Log entry number Log No Indicates the log number Log Time Specifies the time at which the log entry was entered Description Describes the...

Page 321: ...58 17 2High BroadcastJan 18 2002 23 59 48 Console show rmon log Maximum table size 500 800 after reset Event DescriptionTime 1ErrorsJan 18 2002 23 48 19 1ErrorsJan 18 2002 23 58 17 2High BroadcastJan 18 2002 23 59 48 Defining Device Alarms The RMON Alarm page allows network administrators to set network alarms Network alarms occur when a network problem is detected Rising and falling thresholds ge...

Page 322: ... counter Counter Value Indicates the value of the RMON counter Sample Type Specifies the sampling method for the selected variable and compares the value against the thresholds The possible field values are Delta Subtracts the last sampled value from the current value The difference in the values is compared to the threshold Absolute Compares the values directly with the thresholds at the end of t...

Page 323: ...the falling threshold alarm NOTE The Rising and Falling thresholds are graphically presented on top of the graph bars Each monitored variable has a designated color Startup Alarm The trigger that activates the alarm Rising is defined by crossing the threshold from a low value threshold to a higher value threshold The possible field values are Rising Alarm Falling Alarm Rising and Falling Alarm Int...

Page 324: ...ON alarm is added and the device is updated Modifying an Alarm Table entry 1 Open the RMON Alarm page 2 Select an RMON Alarm Table entry in the Alarm Entry drop down box 3 Modify the Sample Type Rising Threshold Rising Event Falling Threshold Falling Event Startup Alarm Interval and or Owner fields 4 Click Apply Changes The RMON Alarm Table entry is modified and the device is updated Displaying th...

Page 325: ...alent CLI commands for configuring and displaying fields in the RMON Alarm page The following is an example of the CLI command Console config rmon alarm 1 3 6 1 2 1 2 2 1 10 1000000 10 20 Console config exit Console show rmon alarm table IndexOIDOwner 11 3 6 1 2 1 2 2 1 10 1CLI 21 3 6 1 2 1 2 2 1 10 1Manager CLI Command Description rmon alarm index variable interval rthreshold fthreshold revent fe...

Page 326: ... 2 2 1 10 1 Last sample Value 878128 Interval 30 Sample Type delta Startup Alarm rising Rising Threshold 8700000 Falling Threshold 78 Rising Event 1 Falling Event 1 Owner CLI Viewing Charts The Charts page contains links for displaying statistics in a chart form To open the Charts page Click Statistics Charts in the Tree View The Charts page opens ...

Page 327: ...e following links Viewing Port Statistics Viewing LAG Statistics Viewing Port Statistics The Ports page displays statistics in a chart form for a selected port To open the Port Statistics page Click Statistics Charts Ports in the Tree View The Port Statistics page opens ...

Page 328: ...for the selected unit Refresh Rate Specifies the amount of time that passes before the device is refreshed The possible field values are 15 Sec Indicates that the port statistics are refreshed every 15 seconds 30 Sec Indicates that the port statistics are refreshed every 30 seconds 60 Sec Indicates that the port statistics are refreshed every 60 seconds No Refresh Indicates that the port statistic...

Page 329: ...Fragments 0 Jabbers 0 64 Octets 98 65 to 127 Octets 0 128 to 255 Octets 0 256 to 511 Octets 0 CLI Command Description clear counters ethernet interface port channel port channel number Clears statistics on an interface show rmon statistics ethernet interface port channel port channel number Displays RMON ethernet Statistics clear gvrp statistics ethernet interface port channel port channel number ...

Page 330: ...d rLIn Leave In Received rLE Leave Empty Received rLA Leave All Received sJE Join Empty Sent sJIn Join In Sent sEmp Empty Sent sLIn Leave In Sent sLE Leave Empty Sent sLA Leave All Sent PortrJErJInrEmprLInrLErLAsJEsJInsEmpsLInsLEsLA 1 e1 0 00 0 0 0 0 0 0 0 0 0 1 e2 0 0 0 0 0 0 0 0 0 0 0 0 1 e3 0 0 0 0 0 0 0 0 0 0 0 0 1 e4 0 0 0 0 00 0 0 0 0 00 1 e5 0 0 0 0 0 0 0 0 0 0 0 0 1 e6 0 0 0 0 0 0 0 0 0 0 ...

Page 331: ...ent PortINVPROTINVATYPINVAVALINVPLENINVALENINVEVENT 1 e1 0 0 0 0 0 0 1 e2 0 0 0 0 0 0 1 e3 0 0 0 0 0 0 1 e4 0 0 0 0 00 1 e5 0 0 0 0 0 0 1 e6 0 0 0 0 0 0 1 e7 0 0 0 0 0 0 1 e8 0 0 0 0 0 0 Viewing LAG Statistics The LAG Statistics page displays statistics in a chart form for port elements To open the LAG Statistics page Click Statistics Charts LAGs in the Tree View The LAG Statistics page opens ...

Page 332: ...ics for trunks Refresh Rate Specifies the amount of time that passes before the device is refreshed The possible field values are 15 Sec Indicates that the LAG statistics are refreshed every 15 seconds 30 Sec Indicates that the LAG statistics are refreshed every 30 seconds 60 Sec Indicates that the LAG statistics are refreshed every 60 seconds No Refresh Indicates that the LAG statistics are not r...

Page 333: ...212899878 2 e10000 3 e1123899178837319 PortOutOctetsOutUcastPktsOutMcastPktsOutBcastPkts 1 e19188980 2 e10000 3 e187892780 ChInOctetsInUcastPktsInMcastPktsInBcastPkts 127889928078 ChOutOctetsOutUcastPktsOutMcastPktsOutBcastPkts 1237398820122 Console show interfaces counters ethernet 1 e1 PortInOctetsInUcastPktsInMcastPktsInBcastPkts CLI Command Description show interfaces counters ethernet interfa...

Page 334: ...1 e19188980 Alignment Errors 17 FCS Errors 8 Single Collision Frames 0 Multiple Collision Frames 0 SQE Test Errors 0 Deferred Transmissions 0 Late Collisions 0 Excessive Collisions 0 Internal MAC Tx Errors 0 Carrier Sense Errors 0 Oversize Packets 0 Internal MAC Rx Errors 0 Symbol Errors 0 Received Pause Frames 0 Transmitted Pause Frames 0 ...

Page 335: ...S E C T I O N 9 Configuring Quality of Service Quality of Service QoS Overview Defining QoS Global Parameters Mapping to Queues ...

Page 336: ...Tree View The Quality of Service page opens Q u a l i t y o f S e r vi c e Pag e This section includes the following topics Quality of Service QoS Overview Defining QoS Global Parameters Mapping to Queues Quality of Service QoS Overview Quality of Service QoS provides the ability to implement QoS and priority queuing within a network QoS improves network traffic flow based on policies frame counte...

Page 337: ...and queued on the appropriate queue for forwarding Class of Service CoS Information Eight CoS values can be mapped to one of four forwarding queues queue 1 to 4 Each queue has a different priority The first queue has the lowest forwarding priority while the fourth queue has the highest forwarding priority and is not mapped by default NOTE In a stacking configuration Queue 4 is used for forwarding ...

Page 338: ...ter packets are assigned to a specific queue QoS services can be assigned to the queue s Output queues are configured with a scheduling scheme by one of the following methods Strict Priority Ensures that time sensitive applications are always forwarded via an expedited path Strict priority allows network administrators to prioritize mission critical time sensitive traffic over less time sensitive ...

Page 339: ... traffic and ensures that low priority traffic is forwarded satisfactorily The scheduling scheme is enabled system wide Queues assigned to the strict priority policy are automatically assigned to the highest priority queue By default all values are set as strict priority When changing to WRR mode the default weight value is one Queue weight values can be assigned in any order using WRR WRR values ...

Page 340: ...ect the Trust mode This mode relies on predefined fields within the packet to determine the output queue thus determining the service for the packet To open the QoS Global Settings page Select Quality of Service Global Parameters Global Settings in the Tree View The QoS Global Settings page opens Q o S G l o b a l S e t t i n g s Pag e The QoS Global Settings page contains the following fields Qua...

Page 341: ...is determined by the TCP UDP port NOTE The interface Trust setting overrides the global Trust setting Enabling Quality of Service 1 Open the QoS Global Settings page 2 Select Enable in the Quality of Service field 3 Click Apply Changes Quality of Service is enabled on the device Enabling Trust 1 Open the QoS Global Settings page 2 Select the Trust setting in the Trust Mode field 3 Click Apply Chan...

Page 342: ...nterface Settings page Click Quality of Service Global Parameters Interface Settings in the Tree View The QoS Interface Settings page opens I n t e r f a c e S e t t i n g s Pa g e The QoS Interface Settings page contains the following fields Interface Indicates the specific interface to which the Trust mode is applied The trust mode is applied to Port Indicates the port number LAG Indicates the L...

Page 343: ...wing table summarizes the equivalent CLI commands for configuring fields in the QoS Interface Settings page The following is an example of the CLI commands Console config interface ethernet 1 e5 Console config if qos trust Console config if qos cos 3 Defining Queue Settings The Queue Settings page allows network administrators to configure Weighted Round Robin WRR as well as assign bandwidth value...

Page 344: ...ly on the queue priority The default is enabled WRR Specifies if traffic scheduling for the queue is based on the WRR scheme WRR Weight Assigns WRR weights to egress queues The possible field values are 1 255 where 1 is the lowest value and 255 is the highest value of WRR Bandwidth Indicates the amount of bandwidth assigned to the WRR Defining the Queue Settings 1 Open the Queue Settings page 2 De...

Page 345: ...dwidth 10 20 30 40 Console config exit Console exit Console show qos interface ethernet 1 e3 queueing Ethernet 1 e3 wrr bandwidth weights and EF priority qid weights Ef Priority 1 10 dis N A 2 20 dis N A 3 30 dis N A 4 1 dis N A Cos queue map cos qid 0 2 1 1 2 1 3 2 4 2 5 3 CLI Command Description wrr queue bandwidth weight1 weight2 weight_n Assigns Weighted Round Robin WRR weights to egress queue...

Page 346: ... Queue page opens M a p p i n g t o Q u e u e Pag e The Mapping to Queue page includes links to the following topics Mapping CoS Values to Queues Mapping TCP Port Values to Queues Mapping DSCP Values to Queues Mapping UDP Port Values to Queues Mapping CoS Values to Queues The CoS to Queue page allows network administrators to classify CoS settings to traffic queues To open the CoS to Queue Mapping...

Page 347: ... priority is mapped Four traffic priority queues are supported NOTE In a stacking configuration Queue 4 is used for forwarding stacking traffic Therefore assigning additional traffic to Queue 4 may interfere with stack control Use Defaults Uses the device defaults for mapping CoS values to a forwarding queue Mapping a CoS value to a Queue 1 Open the CoS to Queue page 2 Select a CoS entry 3 Define ...

Page 348: ...g wrr queue cos map 4 7 Mapping DSCP Values to Queues The DSCP Mapping page allows network managers to determine the output queue that is assigned per a specific DSCP field To open the DSCP Mapping page NOTE See DSCP to Queue Mapping Table Default Values for the list of DSCP default queue settings Select Quality of Service Global Parameters Global Settings DSCP Mapping in the Tree View The DSCP Ma...

Page 349: ...he incoming packet Queue Indicates the queue to which packets with the specific DSCP value are assigned The values are 1 4 where one is the lowest and four is the highest value Mapping a DSCP value and assigning priority queue 1 Open the DSCP Mapping page 2 Select a value in the DSCP In column 3 Define the Queue fields 4 Click Apply Changes The DSCP is not overwritten and the value is assigned a f...

Page 350: ... classify specific TCP destination port traffic to queues To open the TCP to Queue page Select Quality of Service Mapping to Queue TCP to Queue in the Tree View The TCP to Queue page opens T C P t o Q u e u e Pa g e The TCP to Queue page contains the following information Select TCP Port from List Provides a drop down list of predefined commonly used TCP ports CLI Command Description qos map dscp ...

Page 351: ...ort in the TCP Port List Or Check the Insert TCP Port check box The New TCP Port field is enabled Define a new TCP port 3 Select a queue number in the Map to Queue drop down list 4 Click Apply Changes The TCP port is assigned a forwarding queue Modifying a TCP Port to Traffic Queue Setting 1 Open the TCP to Queue page 2 Select a port in the TCP Port List drop down list The queue to which the port ...

Page 352: ... 4 Check the Remove check box 5 Click Apply Changes The TCP port is removed from the traffic queue Assigning TCP Ports to Queues Using the CLI Commands The following table summarizes the equivalent CLI commands for configuring fields in the TCP to Queue page The following is an example of the CLI commands Console config qos map tcp port queue 6001 to 2 Console config exit Console exit CLI Command ...

Page 353: ...ue page allows network managers to classify specific UDP port traffic to queues To open the UDP to Queue page Select Quality of Service Mapping to Queue UDP to Queue in the Tree View The UDP to Queue page opens U D P t o Q u e u e Pa g e The UDP to Queue page contains the following fields Select UDP from the List Provides a drop down list of predefined commonly used UDP ports ...

Page 354: ...new UDP port 3 Select a queue number in the Map to Queue drop down list 4 Click Apply Changes The UDP port is assigned a forwarding queue Modifying a UDP Port to Traffic Queue Setting 1 Open the UDP to Queue page 2 Select a port mapping in the UDP Port List drop down list The queue to which the port is assigned displays in the Map to Queue drop down list 3 Select a new traffic queue in the Map to ...

Page 355: ...DP to Queue page The following is an example of the CLI commands Console config qos map udp port queue 2000 80 to 2 Console config show qos map udp port queue CLI Command Description qos map udp port queue port1 port8 to queue id Modifies the UDP Port to queue show qos map udp port queue Displays the UDP Port to queue no qos map udp port queue Removes the UDP port from a queue ...

Page 356: ...356 Configuring Quality of Service w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 357: ...I O N 1 0 Getting Help Technical Assistance Dell Enterprise Training and Certification Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell ...

Page 358: ...oute the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions For instructions on using the technical support service see Technical Support Service and Before You Call NOTE Some of the following services are not always available in all locations outside the cont...

Page 359: ...orded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions The AutoTech service is available 24 hours a day 7 days a week You can also access this service through the technical support service See the contact information for you...

Page 360: ...all See the contact information for your region Product Information If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call to speak to a sales specialist see the contact information for your region Returning Items for Warranty Repair or Credit Prepare all items being return...

Page 361: ...y detailed information during operations or try other troubleshooting steps possible only at the system itself Ensure that the system documentation is available CAUTION Before servicing any components inside your computer see your System Information Guide for important safety information Contacting Dell To contact Dell electronically you can access the following websites www dell com support dell ...

Page 362: ..._support dell com E mail New Zealand nz_tech_support dell com Home and Small Business 1 300 65 55 33 Government and Business toll free 1 800 633 559 Preferred Accounts Division PAD toll free 1 800 060 889 Customer Care toll free 1 800 819 339 Corporate Sales toll free 1 800 808 385 Transaction Sales toll free 1 800 808 312 Fax toll free 1 800 818 341 Austria Vienna International Access Code 900 Co...

Page 363: ...omer Technical Support Penang Malaysia 604 633 4966 Customer Service Penang Malaysia 604 633 4949 Transaction Sales Penang Malaysia 604 633 4955 Canada North York Ontario International Access Code 011 Online Order Status www dell ca ostatus AutoTech automated technical support toll free 1 800 247 9362 TechFax toll free 1 800 950 1329 Customer Care Home Sales Small Business toll free 1 800 847 4096...

Page 364: ...rge Corporate Accounts GCP toll free 800 858 2055 Large Corporate Accounts Key Accounts toll free 800 858 2628 Large Corporate Accounts North toll free 800 858 2999 Large Corporate Accounts North Government and Education toll free 800 858 2955 Large Corporate Accounts East toll free 800 858 2020 Large Corporate Accounts East Government and Education toll free 800 858 2669 Large Corporate Accounts ...

Page 365: ...ell com E mail Support servers Nordic_server_support dell com Technical Support 7023 0182 Customer Care Relational 7023 0184 Home Small Business Customer Care 3287 5505 Switchboard Relational 3287 1200 Fax Switchboard Relational 3287 1201 Switchboard Home Small Business 3287 5000 Fax Switchboard Home Small Business 3287 5001 Dominica General Support toll free 1 866 278 6821 Dominican Republic Gene...

Page 366: ...ational Access Code 00 Country Code 33 City Codes 1 4 Website support euro dell com E mail support euro dell com fr fr emaildell Home and Small Business Technical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard calls from outside of France 04 99 75 40 00 Sales 0825 004 700 Fax 0825 004 701 Fax calls from outside of France 04 99 75 40 01 Corporate Technical Supp...

Page 367: ...omer Care 06103 766 9555 Switchboard 06103 766 7000 Greece International Access Code 00 Country Code 30 Website support euro dell com E mail support euro dell com gr en emaildell Technical Support 080044149518 Gold Technical Support 08844140083 Switchboard 2108129800 Sales 2108129800 Fax 2108129812 Grenada General Support toll free 1 866 540 3355 Guatemala General Support 1 800 999 0136 Guyana Gen...

Page 368: ...ical Support 1600 33 8045 Sales 1600 33 8044 Ireland Cherrywood International Access Code 16 Country Code 353 City Code 1 Website support euro dell com E mail dell_direct_support dell com Technical Support 1850 543 543 U K Technical Support dial within U K only 0870 908 0800 Home User Customer Care 01 204 4014 Small Business Customer Care 01 204 4014 U K Customer Care dial within U K only 0870 906...

Page 369: ...Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Care 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica General Support dial from within Jamaica only 1 800 682 3639 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers an...

Page 370: ...4 556 3490 24 Hour Automated Order Service 044 556 3801 Customer Care 044 556 4240 Business Sales Division up to 400 employees 044 556 1465 Preferred Accounts Division Sales over 400 employees 044 556 3433 Large Corporate Accounts Sales over 3500 employees 044 556 3430 Public Sales government agencies educational institutions and medical institutions 044 556 1469 Global Segment Japan 044 556 3469 ...

Page 371: ...ree 080016884 Corporate Sales Brussels Belgium 02 481 91 00 Customer Care Brussels Belgium 02 481 91 19 Fax Brussels Belgium 02 481 92 99 Switchboard Brussels Belgium 02 481 91 00 Macao Country Code 853 Technical Support toll free 0800 582 Customer Service Penang Malaysia 604 633 4949 Transaction Sales toll free 0800 581 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 Tech...

Page 372: ...e nl_server_support dell com Latitude nl_latitude_support dell com Inspiron nl_inspiron_support dell com Dimension nl_dimension_support dell com OptiPlex nl_optiplex_support dell com Dell Precision nl_workstation_support dell com Technical Support 020 674 45 00 Technical Support Fax 020 674 47 66 Home Small Business Customer Care 020 674 42 00 Relational Customer Care 020 674 4325 Home Small Busin...

Page 373: ...port servers nordic_server_support dell com Technical Support 671 16882 Relational Customer Care 671 17514 Home Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001 800 507 0962 Peru General Support 0800 50 669 Poland Warsaw International Access Code 011 Country Code 48 City Code 22 Website support euro dell com E mail pl_support_tech del...

Page 374: ...ternational Access Code 005 Country Code 65 Technical Support toll free 800 6011 051 Customer Service Penang Malaysia 604 633 4949 Transaction Sales toll free 800 6011 054 Corporate Sales toll free 800 6011 053 South Africa Johannesburg International Access Code 09 091 Country Code 27 City Code 11 Website support euro dell com E mail dell_za_support dell com Technical Support 011 709 7710 Customer...

Page 375: ...Code 00 Country Code 46 City Code 8 Website support euro dell com E mail swe_support dell com E mail Support for Latitude and Inspiron Swe nbk_kats dell com E mail Support for OptiPlex Swe_kats dell com E mail Support for Servers Nordic_server_support dell com Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home Small Business Customer Care 08 587 70 527 Employee Purchase Pr...

Page 376: ...9 01 01 Taiwan International Access Code 002 Country Code 886 Technical Support portable and desktop computers toll free 00801 86 1011 Technical Support servers toll free 0080 60 1256 Transaction Sales toll free 0080 651 228 Corporate Sales toll free 0080 651 227 Thailand International Access Code 001 Country Code 66 Technical Support toll free 0880 060 07 Customer Service Penang Malaysia 604 633 ...

Page 377: ...siness Customer Care 0870 906 0010 Corporate Customer Care 01344 373 185 Preferred Accounts 500 5000 employees Customer Care 0870 906 0010 Central Government Customer Care 01344 373 193 Local Government Education Customer Care 01344 373 199 Health Customer Care 01344 373 194 Home and Small Business Sales 0870 907 4000 Corporate Public Sector Sales 01344 860 456 Home and Small Business Fax 0870 907...

Page 378: ...ee Purchase Program EPP Customers toll free 1 800 695 8133 Projectors Technical Support toll free 1 877 459 7298 Public government education and healthcare Customer Service and Technical Support toll free 1 800 456 3355 Employee Purchase Program EPP Customers toll free 1 800 234 1490 Dell Sales toll free 1 800 289 3355 or toll free 1 800 879 3355 Dell Outlet Store Dell refurbished computers toll f...

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