68
Troubleshooting
103: Printer problem
The
printer
had
an
error.
The
card
will
be
canceled.
1.
Press
the
printer
P
OWER
button
to
power
off
the
printer.
2.
Press
the
P
OWER
button
again
to
power
on
the
printer.
Click
OK
in
the
message
box
to
clear
the
message.
104: Critical problem
The
printer
had
a
serious
error.
The
card
will
be
canceled.
1.
Press
the
printer
P
OWER
button
to
power
off
the
printer.
2.
Request
service.
The
system
must
remain
powered
off.
Click
OK
in
the
message
box
to
clear
the
message.
105: Magstripe data error
The
printer
failed
to
verify
that
the
correct
magnetic
stripe
data
was
written
on
the
card.
1.
Make
sure
that
you
are
using
magnetic
stripe
cards
that
match
the
printer
settings.
2.
Make
sure
that
the
cards
are
placed
in
the
printer
correctly.
Press
the
U
SER
button
on
the
printer.
In
the
message
box,
click
Retry
,
or
click
Cancel
to
cancel
the
card.
H
INTS
&
T
IPS
•
The
card
might
have
been
turned
the
wrong
way.
•
The
card
might
not
have
a
magnetic
stripe.
Summary of Contents for CD800
Page 1: ...Datacard CD800 Card Printer User s Guide March 2014 Part No 527443 001 Rev A ...
Page 8: ...viii ...
Page 14: ...xiv ...
Page 16: ...2 Introduction ...
Page 25: ...CD800 Card Printer User s Guide 11 ...
Page 26: ...12 About the Printer ...
Page 42: ...28 Printing Cards ...
Page 54: ...40 System Maintenance ...
Page 114: ...A 16 CLM Laminator ...
