42
Troubleshooting
Locate a Problem Within the Card Production
System
For
typical
components
of
the
system,
refer
to
“Card
Printer
System
Overview”
on
page
14
.
If
any
one
of
the
following
components
does
not
work
properly,
printing
cards
can
be
affected.
•
The
XPS
Card
Printer
Driver
Should
you
need
to
reinstall
the
Card
Printer
Driver
to
fix
a
problem,
we
recommend
you
download
the
latest
version
of
the
driver
from
http://
www.datacard.com
.
Select
Support
>
Drivers
&
Downloads
from
the
menu.
Enter
your
printer
model
in
the
Enter
Product
Name
or
Number
area,
and
click
Go
.
•
Card
production
software
Card
production
software
formats
the
types
of
data
used
to
cards.
Make
sure
that
the
card
production
software
features
you
use
work
with
your
printer.
If
you
do
not
use
card
production
software,
make
sure
that
the
software
you
use
supports
the
requirements
for
creating
cards.
If
you
use
magnetic
stripe
data,
use
an
application
that
saves
text
as
text
and
not
as
a
graphic.
(For
example,
Microsoft
Paint
only
saves
graphic
data,
while
Adobe
Photoshop
saves
both
graphic
and
text
data.)
Fonts
and
escapes
require
that
text
is
sent
from
the
application
as
text.
•
Printer
plug
‐
in
Card
production
software
might
require
a
printer
plug
‐
in,
which
makes
the
data
in
the
card
production
software
available
in
the
form
the
Card
Printer
Driver
can
use.
•
Other
components
of
the
system
An
ID
or
badge
system
usually
includes
a
camera
to
take
photos,
and
may
include
other
capture
devices
for
biometric
data.
The
proper
use
and
maintenance
of
these
components
is
important
to
the
quality
of
cards
you
produce.
Summary of Contents for CD800
Page 1: ...Datacard CD800 Card Printer User s Guide March 2014 Part No 527443 001 Rev A ...
Page 8: ...viii ...
Page 14: ...xiv ...
Page 16: ...2 Introduction ...
Page 25: ...CD800 Card Printer User s Guide 11 ...
Page 26: ...12 About the Printer ...
Page 42: ...28 Printing Cards ...
Page 54: ...40 System Maintenance ...
Page 114: ...A 16 CLM Laminator ...
