Alarms
52
APM Installation, Configuration, and User’s Guide
T
To View Alarm or Console Logs
You can view the console log for a particular alarm or ticket from the Alarms
List form. To view the console log, follow the step below:
1.
From the Alarms List form, under the “Console Log” column heading,
select the corresponding view link for the console log you wish to view.
The system displays the Logs form:
Figure 3-5:
Logs Form
T
To Assign or Re-assign a Ticket to a User
To assign or re-assign a ticket, follow these steps:
1.
From the Alarms List form, select an alarm or ticket to open the Alarm
Detail or Ticket Information form.
The system opens the Alarms Detail form.
2.
From the Ticket Information form, select a user from the “Assigned
Users” dropdown list box.
3.
If applicable, select the status from the “Status” dropdown list box.
Summary of Contents for AlterPath Manager 2500
Page 16: ...xiv AlterPath Manager Installation Configuration and User s Guide ...
Page 20: ...xviii AlterPath Manager Installation Configuration and User s Guide ...
Page 32: ...AdditionalResources xxx APM Installation Configuration and User s Guide ...
Page 52: ...OnSite Support 20 APM Installation Configuration and User s Guide ...
Page 74: ...Pre Configuration Requirements 42 APM Installation Configuration and User s Guide ...
Page 116: ...User s Profile 84 APM Installation Configuration and User s Guide ...
Page 286: ...Redundant Fault Tolerant Configuration 254 APM Installation Configuration and User s Guide ...
Page 364: ...332 APM Installation Configuration and User s Guide ...