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Commend Duetto EE 980, Product Manual

The Commend Duetto EE 980 is a cutting-edge communication system that enhances productivity and safety. To fully unleash its potential, refer to the comprehensive Product Manual available for free download at manualshive.com. Unlock all features and maximize performance with our user-friendly manual.

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WebConfig configuration

Control Station Duetto

28

1.7/1217

System overview: SYSTEM LOGS

In this section, a detailed report of status messages of DUETTO within the system can be created. If 
there is a problem with the DUETTO device and a remote connection is possible (

see page 93

), then

 

this report can be used by the technical support to solve the problem. This section is mainly used for 
support purposes.

Configuration WebConfig

SYSTEM INFORMATION

 > 

SYSTEM LOGS

The following dialogue appears:

WebConfig “SYSTEM LOGS”

Select the desired radio button to display the corresponding system log. The following message

 

types are available:

last lines

: In this drop-down list, the maximum number of displayed lines in the protocol can be

 

selected.

Click on the button 

UPDATE

   to refresh the message indication.

Protocol

Description

dmesg

System messages of DUETTO (e.g. plugged USB device, removed SD card).

iccore

Intercom service messages.

ispd

Display service messages during conversations.

phoned

SIP service messages.

camerad

Camera service messages.

alles

All messages.

Summary of Contents for Duetto EE 980

Page 1: ...VERSION 1 7 1217 MANUAL VERSION 1 7 1217 PRODUCT MANUAL ENGLISH This product manual refers to firmware version 1 6 ...

Page 2: ... any text of this document without permission of COMMEND INTERNATIONAL GMBH The technical data contained herein has been provided solely for informational purposes and is not legally binding Subject to change technical or otherwise IoIP OpenDuplex and Commend are trademarks registered by Commend International GmbH All other brands or product names are trademarks or regis tered trademarks of the re...

Page 3: ...T 800 configuration 16 WebConfig interface 19 Login 19 Overview 22 WebConfig configuration 24 System information 24 Configuration 29 Customization 68 Tasks 88 Shared administration 99 Program interface 103 General functions 103 Intercom functions 134 Control desk functions 142 Appendix 147 External video connection for Intercom and SIP contacts 147 Door opener function 150 Privacy SIP call 152 Imp...

Page 4: ... It ranges from basic configuration tips to additional advices and comments on occasional settings and events GOOD TO KNOW This information box provides background knowledge which helps understand the basic principles behind different configurations and the application itself Symbol Requirement Required DUETTO firmware version Required feature level of the subscriber card 1 No restart required 2 1...

Page 5: ... Compact control desk solution High speech quality transmission bandwidth up to 20 kHz 7 TFT touch screen with IPS In Plane Switching Bi directional video can be hidden Optional with built in HD video camera Audio output over broadcasts with Real time Transport Protocol RTP SNMP support for surveillance of the DUETTO device Applicable as desk and wall mount device IoIP and SIP support OpenDuplex f...

Page 6: ... Gesture control Wakes DUETTO contact less from the idle state Microphone array With digital MEMS microphones Status LED Red Intercom call blue SIP call flashing white missed call cyan All Call Connectors DUETTO Connections USB 2 0 port MicroSD card slot Input Output RJ12 jack An overview of the pin assignment can be found on page 9 External power supply Coaxial power jack Network RJ45 jack Headse...

Page 7: ... external devices 2 e g for wireless USB adapter see page 12 or additional relay output see page 12 Power supply PoE IEEE 802 3af Class 3 or external power supply 24 VDC 700 mA power range 22 30 VDC with coaxial power connector outer diameter 5 5 mm inner diameter 2 1 mm Cabling min Cat 5 IP protocols IPv4 IPv6 TCP UDP HTTP RTP RTCP DHCP RTSP SIP SNMP STUN Data rate 10 100MBit s Full Half Duplex C...

Page 8: ...th G8 IP min 6 1 IS 300 min PRO 800 5 0 VirtuoSIS min PRO 800 5 0 Configuration software CCT 800 min 5 0 Supported languages The following languages are supported for the user interface of the DUETTO device English German French Polish Russian Spanish Extent of supply Control desk DUETTO Short reference DUETTO series versions Version SIP Intercom Built in HD video camera EE 980 EE 980CM SIP EE 980...

Page 9: ...nge 22 30 VDC 700 mA to the coaxial power jack External power supply outer diameter 5 5 mm inner diameter 2 1 mm Inputs outputs Connect the cable to the RJ12 jack Input output Via this connection up to two inputs and outputs can be used see page 35 and page 37 Connector pin assignment and connection options of inputs and outputs Connector pin assignment and connection options Pin assignment of the...

Page 10: ...ated activated via the Web Config see page 55 Compatibility SIP PBX Basically the DUETTO device can be used with any SIP server The following SIP server types have been tested explicitly by Commend and therefore a proper functionality can be confirmed NOTE Cable length Max cable length 2 m ATTENTION Suppression diode required at inductive loads For use of the output with inductive loads a suppress...

Page 11: ...rcumstances the required bit rates for video transmission can be higher than the giv en values Video transmission applies only to the DUETTO series versions EE 980CM and SIP EE 980CM Codec Sampelrate Bandwidth Bitrate G 711 8 kHz 3 5 kHz 80 kBit s G 722 16 kHz 7 kHz 80 kBit s Opus 48 kHz 20 kHz 50 kBit s Opus 16 kHz 7 kHz 50 kBit s Speex 16 kHz 7 kHz 30 kBit s Speex 8 kHz 3 5 kHz 30 kBit s Format ...

Page 12: ...of supply USB output module Short reference NOTE Supported wireless USB adapter The chip sets RT2800USB RTL8192CU and RTL8192EU are included in the wireless USB adapters TPLinkTLWN823N and TPLinkTLW723N NOTE Consider firmware version Certain chip sets are not supported on devices running an older firmware version see page 99 IP rating IP20 acc EN 60529 Connection USB 2 0 Type A max 20 mA at 5 V Re...

Page 13: ...CT 800 and WebConfig See the following illustration for a basic configuration of DUETTO as a SIP or and Intercom station Setup guide First connection INTERCOM IP Station Config configuration CCT 800 configuration Add control desk function Use built in HD video camera Login WebConfig interface Configuration NETWORK ETHERNET Configuration INTERCOM Program interface Intercom functions WebConfig inter...

Page 14: ...nformation about in depth configuration see the manuals GE 300 or GE 800 The program IP Station Config can only be used in local networks LAN Before DUETTO is installed at the respective location it has to be configured first in a local network The computer which is used for configuration does not have to belong to the same subnet as DUETTO Configuration IP Station Config In the header click on th...

Page 15: ...which DUETTO shall use inside the network Send the configuration to the Intercom Server The configuration of the IP stations has to be sent to the Intercom Server It is possible to send either the configuration of all stations only of modified stations or of all stations selected in the table to the Intercom Server Configuration IP Station Config In the drop down list next to the button Write Sett...

Page 16: ...in IP Station Config or Web Config for the DUETTO device By default 16400 Dynamic registration Activate this checkbox to enable the dynamic registration The field MAC address will be activated MAC address In this field the MAC address of DUETTO can be entered The MAC address will be configured automatically if the checkbox Dynamic registration is deactivated ATTENTION Only for Intercom function Th...

Page 17: ...cters long text can be entered which will be used in CCT 800 Optional Camera text In this field an up to 14 characters long camera text can be entered which will be displayed on TFT displays monitors during camera connection Subscriber Station Properties Cameras tab Addressing Card IP address Shows the IP address of the IP subscriber card to which DUETTO is connected Terminal IP Address Shows the ...

Page 18: ...rd In these fields the data for authentication can be entered if required Videolink In this field enter the video stream URL with the syntax rtsp video stream URL or http video stream URL through which the video stream of the external IP camera can be re trieved See the following example Video stream example Subscriber General tab Naming Camera No In this field enter the camera number entered unde...

Page 19: ...use one of the following web browsers Mozilla Firefox min version 35 Google Chrome min version 40 Apple Safari min version 5 0 After entering the IP address in the address bar the following login dialogue appears WebConfig login It is possible to log in to the WebConfig either as an admin or a user It is not possible to create addi tional accounts Login as admin For an overview of all available fe...

Page 20: ...the WebConfig After a successful login the home page of the WebConfig will be indicated see page 22 Overview of access rights The admin has the permission to access all features in the WebConfig The following illustration shows an overview of all available features for the admin Overview admin login NOTE User name cannot be changed The user name of the user cannot be changed NOTE Change the passwo...

Page 21: ...illustration shows an overview of all available features for the user Overview user login 9GD QPƂI System Information QPƂIWTCVKQP Display WUVQOK CVKQP Tasks Address Book Call Interface Slideshow Reboot Screenshot Password WI 4GRQTV Overview Remote Connection Camera only for EE 980CM and SIP EE 980CM Place Call 0QVKƂECVKQPU SNMP ...

Page 22: ...n of the user specific tasks see page 92 SHARED ADMINISTRATION Scanning of the local IP network for IP based devices see page 102 DOCUMENTATION Opening of the website www commend com in the web browser Back to the home page Click on the Commend logo in the header to return to the home page of the WebConfig see page 24 Account information The following account information are displayed in the heade...

Page 23: ...ges are available for WebConfig DE German EN English FR French PL Polish RU Russian The setting will be applied automatically in the WebConfig and the selected button appears with a black background NOTE Language of the DUETTO device will not be changed The language of the DUETTO device will not be changed For further information about changing the language of the DUETTO device see page 29 1 4 ...

Page 24: ...nformation are indicated Firmware version Installed firmware version of DUETTO Click on the firmware version to get forwarded to the release notes of the used firmware version Built on Creation date of the software Boot loader version Current boot loader version Hardware revision Current version of the board Camera Shows whether or not a camera is installed Operation In this section the following ...

Page 25: ...number of DUETTO MAC Hardware MAC address of DUETTO Device ID DID Device ID of DUETTO Network In this section the following network information is shown Network status State of the connected network IPv4 Ethernet IPv4 address of DUETTO IPv6 Ethernet IPv6 address of DUETTO Further information about the IP addresses of DUETTO can be found on page 39 1 4 ...

Page 26: ... be manually imported or exported For further information about the address book interface on the DUETTO device see page 130 As of firmware version 1 4 1 Unicode characters are supported for displaying subscriber names in the address book Configuration WebConfig SYSTEM INFORMATION ADDRESS BOOK The following dialogue appears WebConfig ADDRESS BOOK 1 4 1 4 5 B 3 A 2 C 1 D E ...

Page 27: ...the button EXPORT to save the address book as RC file on the connected computer With e g a text editor the contacts saved in this file can be edited or new contacts can be added Unicode character encoding UTF 8 required see page 156 Import contacts Click on the button Browse select the desired contact file s and click on the but ton IMPORT Delete all contacts To delete all contacts in the address ...

Page 28: ...fig SYSTEM INFORMATION SYSTEM LOGS The following dialogue appears WebConfig SYSTEM LOGS Select the desired radio button to display the corresponding system log The following message types are available last lines In this drop down list the maximum number of displayed lines in the protocol can be selected Click on the button UPDATE to refresh the message indication Protocol Description dmesg System...

Page 29: ...be selected City In this drop down list the closest city where DUETTO is installed can be selected Local time Shows the local time of the selected time zone The date and time will be configured automatically when DUETTO is connected to the Internet Network Interface Status LEDs In this drop down list the mode of the status LEDs can be selected The following modes are available On The status LEDs o...

Page 30: ...st the brightness of the inactivate display can be selected Dim Dim display after In this drop down list the time after which the display will be dimmed in case of inactivity can be selected Set display inactive after In this drop down list the time after which the display automatically turns off can be selected The display will be activated at an incoming call or when the display is tapped or swi...

Page 31: ... Control In this drop down list the condition to reactivate the display can be selected The following settings are available Off Tap the display On Simply swipe or put the hand near the right bottom of the DUETTO gesture control see page 6 On with feedback Simply swipe or put the hand near the right bottom of the DUETTO gesture control The status LED on the front of the device is activated Click o...

Page 32: ...etto 32 1 7 1217 Configuration AUDIO In this section the audio settings of the DUETTO device can be configured internal audio handset headset and sounds Configuration WebConfig CONFIGURATION AUDIO The following dialogue appears WebConfig AUDIO ...

Page 33: ...tion of the microphone input of the DUETTO device can be selected Sounds Touch feedback sounds Activate this checkbox for a feedback sound when the display is tapped Ringtones Set an audio file as ringtone Click on the button Default next to the respective audio file to set this audio file as ringtone Delete an audio file Click on the icon to delete the respective file Playback of audio file Click...

Page 34: ...down list the host name of DUETTO can be entered By default EE 980 Description In this drop down list a short description of DUETTO can be entered By default EE 980 Call number In this drop down list the call number of DUETTO can be entered Color Click on this button to select a colour as identifier e g to group DUETTO types Click on the button APPLY to save the settings GOOD TO KNOW Device inform...

Page 35: ...mode of the digital input of DUETTO can be selected The following modes are available Off The digital input is permanently off Internal Reference The digital input is supplied by DUETTO itself and the digital input can be used as floating contact e g relay contacts push buttons switches External Reference The digital input is supplied by an external power supply 0 to 24 VDC In the drop down list R...

Page 36: ...m Server Notification Whenever the input state of the digital input changes a notification appears on the display and the status LED flashes white Click on the button APPLY to save the settings ATTENTION Inputs has to be activated in CCT 800 The respective input of DUETTO has to be activated in CCT 800 Subscriber Station Proper ties EE 980 bctone tab Inputs Further information about input configur...

Page 37: ...e configured Configuration WebConfig CONFIGURATION DIGITAL OUTPUTS The following dialogue appears WebConfig DIGITAL OUTPUTS Digital Output Values DOUT 1 Shows the status of the digital output 1 DOUT 2 Shows the status of the digital output 2 GOOD TO KNOW Connector pin assignment and connection options A description of the connector pin assignment and connection options can be found on page 9 1 3 ...

Page 38: ... Control digital outputs in the classic Intercom mode Required Intercom Server firmware version PRO 800 6 0 or higher Required CCT 800 version CCT 800 6 0 or higher The digital outputs can only be controlled in the classic Intercom user mode on the DUETTO device see page 142 NOTE Further information For further information about the configuration of ICX commands see manual ICX Protocol GOOD TO KNO...

Page 39: ...iguration WebConfig CONFIGURATION NETWORK ETHERNET The following dialogue appears WebConfig NETWORK ETHERNET Select the desired radio button to determine how the device obtains its IP address The following op tions are available Static The IP addresses have to be configured manually The section Static is enabled DHCP The IP addresses IPv4 and IPv6 are configured by a DHCP server The section Static...

Page 40: ...of DUETTO for reaching IP addresses outside the local subnet Configuration Nameservers In this field enter the IP address of the DNS server separate several DNS servers via space Timeservers In this field enter the IP address to use internal or different external NTP servers separate more than one NTP server via space VLAN VLAN ID In this field enter the VLAN ID of a network DUETTO will get access...

Page 41: ...atching the client certificate Private key password Enter the password matching the client key if required GOOD TO KNOW What is 802 1X As part of the IEEE 802 1 network protocol group IEEE 802 1X is a port based network access control standard For devices like SIP stations or computers that need to get access to a LAN WLAN or VLAN via 802 1Q it works as an authentication mechanism between the so c...

Page 42: ...LS is an IETF open standard that uses the Transport Layer Security TLS protocol and is defined in RFC 5216 With EAP TLS the client certificate is used to guarantee a trusted authentication between the DUETTO device and an authentication server on which the corresponding server certificate is saved Both certificates must be signed by the Certificate Authority CA GOOD TO KNOW What is EAP MD5 EAP MD5...

Page 43: ...ll be con nected Password In this field the password required to access the Wi Fi network can be entered Show password Activate this checkbox to show the entered characters in the field Password Click on the button APPLY to save the settings NOTE Service has to be enabled in the WebConfig In order to enable this section in the WebConfig the service Wi Fi has to be activated at CON FIGURATION SERVI...

Page 44: ...on Control Station Duetto 44 1 7 1217 Configuration SIP In this section the SIP service settings of the DUETTO device can be configured Configuration WebConfig CONFIGURATION SIP The following dialogue appears WebConfig SIP ...

Page 45: ...s information on incoming calls Activate this checkbox to show the IP address or domain of the calling SIP station on the display of the DUETTO device e g 6002 192 158 10 1 Audio Codecs The priority for codec negotiation can be defined by drag and drop The priority of the audio codecs is listed in descending order When initiating a SIP call the DUETTO device requests to establish the conversation ...

Page 46: ...registration can be selected User name In this field enter the user name for registration Optional User name authentication In this field a user identifier can be entered for authentica tion of the SIP User Agent Password In this field enter the password for the registration and authentication Show password Activate this checkbox to show the entered characters in the field Password Optional Displa...

Page 47: ...imeout Move the slider to a desired timeout after which DUETTO reports to the calling station that the user is not available STUN In this field enter the IP address or domain of the STUN server By default stunserver org NAT address In this field enter the public IP address of the NAT router Early Media Enable audio Activate this checkbox to make the audio signal from the calling station audible at...

Page 48: ...dard connection can be changed For each connection of DUETTO EE 980 standard and fallback a different port number has to be used Fallback Connections Fallback 1 Host Address and Fallback 2 Host Address In this field enter the IP address of the allocated IP subscriber card This IP subscriber card establishes the standard fallback connection For each connection standard and fallback a different IP s...

Page 49: ...y of all Intercom Servers that are allocated to this Intercom Server block This is required if e g the subscriber information or video of cameras shall be shown at incoming calls from Intercom Servers that are located in the same Intercom Server block but registered at different Intercom Servers than the DUETTO device Click on the button APPLY to save the settings ATTENTION Use correct MAC address...

Page 50: ...e service of DUETTO see page 44 Call App Use of the call management screen on the DUETTO device see page 118 Weather Weather information will be displayed automatically on the status bar when an active Internet connection is available The displayed weather information is based on the IP geolocation of the DUETTO device Clock Time indication in the middle of the DUETTO screen This is only shown if ...

Page 51: ...d can be used Off The service is deactivated ACTION Click on the respective button to change the state of the desired service Depending on the service state the following functions are available ENABLE Start the service restart of the device might be required DISABLE Deactivate the service ...

Page 52: ... built in HD video camera of the EE 980CM or SIP EE 980CM can be configured camera identification camera type HTTP port resolution and fps Configuration WebConfig CONFIGURATION CAMERA SERVER The following dialogue appears ATTENTION Only for EE 980CM and SIP EE 980CM This section is only available for a DUETTO device with built in HD video camera ...

Page 53: ...ch configured camera This number additionally needs to be referenced in the section Consumers see page 54 Type In this drop down list the camera type can be selected Internal The internal camera of DUETTO is used Delete Click on this button to delete the entire configuration of the camera Add Camera Click on this button to add a new camera NOTE USB cameras will not be supported DUETTO does not sup...

Page 54: ...P Video The consumer is used for a SIP video conversation but cannot be accessed via a web browser or a third party application The referenced camera stream can be muted during a conversation Optional Enable authentication Activate this checkbox to enable an authentication at the select ed external or internal camera before an HTTP client can request the video stream of the camera The fields Usern...

Page 55: ...B STATUS Shows the current state of the USB ports The following states can be displayed Powered The USB port is activated Plugged An external device is connected to the DUETTO device via the USB port Off The USB port is deactivated ACTION Click on the respective button to change the state of the appropriate USB port The follow ing states are available ENABLE Activate the USB port DISABLE Deactivat...

Page 56: ...ULES Click on the button ADD NEW RULE to add a rule at the end of the list See the following screenshot WebConfig LOGIC RULES Click on the button to delete the respective rule GOOD TO KNOW Rule order The rules are listed in a descending order If the condition is fulfilled the top rule is always executed first and the rule at the bottom is executed at the end Click on the respective rule header and...

Page 57: ...er is empty the event is fulfilled by each Intercom call Intercom call connected This event is fulfilled if the entry in the field Phone number matches the call number of an active Intercom call If the field Phone number is empty the event is fulfilled by each Intercom call Intercom call terminated This event is fulfilled if an Intercom call whose call number matches with the entry in the field Ph...

Page 58: ...or a SIP subscriber IP address IP address of DUETTO myconfiguredkey Freely definable key that has to be entered in the field Key in database myconfiguredvalue Freely definable value that has to be entered in the field Value in database Inactivity timeout expired This event is fulfilled when the selected timeout in the drop down list Timeout has been exceeded while no display touch gesture control ...

Page 59: ...n click can be used as a trigger Event of a Logic Rule Conversely Logic Rules can execute Actions that change the appearance of buttons In both examples the mapping is carried out with the help of log ic tags It is possible to define multiple logic tags for each DUETTO device Phone DND toggled This event is fulfilled when the DND mode Do not disturb has been toggled either with the native button s...

Page 60: ...ates a call to a SIP subscriber whose SIP number or URI is entered in the field Phone number Terminate phone call Cancels an active SIP call Send DTMF tone Sends DTMF tones to the connected devices In the field Send only to phone number a specified device can be determined Intercom call Initiates a call to an Intercom subscriber whose call number is entered in the field Phone number Terminate Inte...

Page 61: ...es In the drop down lists select the desired audio file which can be uploaded in the WebConfig at CONFIGURA TION AUDIO see page 32 and the number of consecutive playbacks Toggle phone DND only SIP Toggles the DND mode Do not disturb at the DUETTO device see page 109 Trigger logic tag Triggers all events Logic tag triggered on the DUETTO device to which the same logic tag is assigned Further inform...

Page 62: ...logic tag entered in the field Tag name The following settings are available Tag name In this field enter logic tag name to change the settings of all button to which the same logic tag is assigned Further information about logic tags can be found on page 59 Use predefined button visual feedback Activate this checkbox in order to use a range of predefined settings for feedback background colour co...

Page 63: ...ort all logic rules saved on the device will automatically be replaced by the logic rules saved in the imported BLF file Keep both All full screens and keypad sidebars on the device will remain Click on the button IMPORT EVENTVALUE The string EVENTVALUE without quotation marks can be used in an action in order to use the event value e g call number that triggers the logic rule in the action as par...

Page 64: ...iver For further information about the interface on the DUETTO device see page 135 Configuration WebConfig CONFIGURATION BROADCAST The following dialogue appears WebConfig BROADCAST NOTE fade out of multicasts by normal calls Multicasts with priority levels 1 and 2 fade out normal calls Multicasts with priority levels 3 to 10 will be faded out by normal calls GOOD TO KNOW What is RTP multicast A R...

Page 65: ... the multicast shall be received these parameters must match the respective multicast sender Label In the field of the desired priority level enter the desired label shown on the display of the DUETTO when the respective multicast is put out i e this multicast is not faded out Click on the button APPLY to save the settings Outgoing broadcast In order to configure the DUETTO device as multicast sen...

Page 66: ...arameters are listed Device objects Input output objects NOTE MIB monitoring tool required In order to display these device parameters a MIB monitoring tool is required There are different MIB monitoring tools that can be downloaded from the Internet Object name OID Object type Description stationType 1 3 6 1 4 1 41836 1 1 1 Octet string bct one terminal softwareVersion 1 3 6 1 4 1 41836 1 1 3 Oct...

Page 67: ...egistration status at the default server e g connected no IP not connected ioipRegistration StatusFallback1 1 3 6 1 4 1 41836 1 5 5 Octet string Registration status at the fallback server 1 e g connected no IP not connected ioipRegistration StatusFallback2 1 3 6 1 4 1 41836 1 5 6 Octet string Registration status at the fallback server 2 e g connected no IP not connected Object name OID Object type...

Page 68: ...nt on Intercom state changes ioipCallNumber ioipConversationStatus outgoing terminated error sipRegistration Notification 1 3 6 1 4 1 41836 1 0 3 Sent on SIP server registration changes sipRegistrationStatus Progress Ok Cleared Failed ioipRegistration Notification 1 3 6 1 4 1 41836 1 0 4 Sent in Intercom server registration changes ioipRegistrationStatus Progress Ok Cleared Failed handsetOffhook N...

Page 69: ... is empty the DUETTO device can receive GET commands from any IP address Configurable MIB objects OID 1 3 6 1 4 1 41836 1 1 5 This object is used for requesting the description of DUETTO In this field enter the desired device description which can be read out by the management station with the OID 1 3 6 1 4 1 41836 1 1 5 OID 1 3 6 1 4 1 41836 1 1 6 This object is used for requesting the location o...

Page 70: ... this section the layout and the function of several interfaces of DUETTO can be configured appear ance of incoming calls keypad door call interface video interface and push to talk Configuration WebConfig CUSTOMIZATION CALL INTERFACE The following dialogue appears WebConfig CALL INTERFACES ...

Page 71: ...lways shown in the foreground Call Settings Keypad Select the desired radio button for the keypad type see page 118 The following radio buttons are available Numeric Numeric keypad for a user who mostly dials phone numbers Alphanumeric Alphanumeric keypad for a user who mostly dials phone words Keypad Visibility Show keypad during conversation Activate this checkbox to display the keypad on the DU...

Page 72: ...ctor for videos Put the slider on the desired position Door Calls Select the desired radio button for the appearance for door calls see page 141 The following radio buttons are available Simple Simple graphical interface with a simplified door opener screen without further in call options Default Extended graphical interface with further in call options but without the displayed door opener bar Pu...

Page 73: ... the drop down list to be shown after DUETTO is booted The following start screens are available Main menu Home screen with slideshow background and main menu bar Phone Keypad and the direct dialling button screen see page 70 Intercom Classic Classic mode screen for Intercom interaction Call Interface Call overview screen with all registered call numbers Screens Customised screen menu see page 76 ...

Page 74: ...en The following menu bar buttons are available Settings button Displays the device information screen see page 114 Screen menu button Displays the screen menu see page 127 Handset button Displays the call app screen the handset button cannot be removed or replaced see page 118 Click on the button APPLY to save the settings The placed buttons will be indicated in the main menu bar at the bottom of...

Page 75: ...ning menus will be faded out on the DUETTO device and are only avail able in admin mode requires the entry of a PIN code see below PIN Code In this field the PIN code to activate the admin mode can be changed By default 123456 Show PIN Activate this checkbox to show the entered characters in the drop down list above Click on the button APPLY to save the settings GOOD TO KNOW How to activate the ad...

Page 76: ...te a new full screen TITLE In this field enter the description of the full screen Set screen as default screen Click on the button Default next to the respective full screen to set it as default screens This screen can be opened with the screen button via the menu bar see page 127 Click on the button to configure the respective full screen see page 79 Click on the button to duplicate the respectiv...

Page 77: ...and keypad sidebars siehe Seite 77 Click on the button APPLY to save the settings Click on the button DELETE ALL to delete all full screens and keypad sidebars Import export screens To import or export screens follow the instruction below Click on the button IMPORT EXPORT The following dialogue appears Import or export the screens Export screens Click on the button EXPORT to save the screens as a ...

Page 78: ...idebars on the device will remain In case one or more identical screens and or keypad sidebars are saved on the DUETTO device and in the imported BSF file the following dialogue appears Select the desired version of the duplicates that shall remain at import Select the desired version for each screen and or keypad sidebar that shall remain at the import of the BSF file Current version Screen or ke...

Page 79: ...Elements Button Type Background Element Type Further information about the configuration of button and background elements can be found on pa ge 81 Customize elements Customization functions Size and Position Look and Feel Information about adjusting size and position duplicate or delete elements can be found on page 85 GOOD TO KNOW How many elements can be added If the status bar is displayed up ...

Page 80: ... 79 Configure elements Elements Button Type Background Element Type Further information on the configuration of button and background elements can be found on page 81 Customize elements Customization functions Size and Position Look and Feel Information about adjusting size and position duplicate or delete elements can be found on page 85 GOOD TO KNOW How many elements can be added By means of the...

Page 81: ...e grid Activate this checkbox to hide the grid in the virtual screen preview Click on the button APPLY to save the settings Configure duplicate or delete an element With the toolbar of the elements you can fade in the configuration dialogue and duplicate as well as delete elements Click on the desired element in the virtual screen preview to display the control panel See the following illustration...

Page 82: ...l video Shows the video stream of a connected external IP camera or SIP video during a call The following settings are available Link for video feed when no call is active In this field enter the URL through which the video stream of the external camera can be retrieved For further informa tion about the requirements and video stream syntax see below and page 83 Jitter buffer size ms In this drop ...

Page 83: ...psrotocol Username Password IP address video stream URL The following parameters have to be entered for an IP camera Transmission protocol Video transmission protocol http or rtsp Username User name for authentication of the external IP camera if required Password Password for authentication of the external IP camera if required IP address IP address of the external IP camera Video stream URL Vide...

Page 84: ...CCT 800 configuration In the drop down list Module Key select the desired module and direct dialling button NOTE As of DUETTO version 1 6 in combination with CCT 800 as of version 7 1 it is possible to use up to 8 direct dialling modules with 12 direct dialling buttons each For further information about the configuration of direct dialling modules see manual Intercom Server Configuration Switch to...

Page 85: ...osition via absolute values in the coordinate system Functions size and position Size Select the desired element in the virtual screen preview In the field Size enter the desired width and height of the element in pixels Click on the button APPLY to save the settings Position Select the desired element in the virtual screen preview In the field Position enter the desired coordinates of the element...

Page 86: ...ick on the element and drag it to the desired size See the following illustration Change the size of the element with the cursor Position Select the desired element in the virtual screen preview and drag and drop them with the cursor to the desired position See the following illustration Drag and drop the element in the virtual screen preview Click on the button APPLY to save the settings NOTE Do ...

Page 87: ...onnected computer When the file has been uploaded the image or icon is shown automatically for the button file size max 100 kB supported file formats PNG JPEG GIF and SVG Icons Click on this button to select an icon from an predefined icon list It is possible to upload custom icons for single buttons see above Remove Click on this button to remove the current selected image or icon Background colo...

Page 88: ...ion slide shows and background images with individual images can be created Configuration WebConfig CUSTOMIZATION SLIDESHOW The following dialogue appears WebConfig SLIDESHOW Slideshow Settings Interval to change picture In this drop down list the display duration of single images can be selected ...

Page 89: ...tton to delete the respective image Click on the button DELETE ALL IMAGES to reset the entire slideshow configuration to default set tings and to delete all uploaded images irrevocably Click on the button APPLY to save the settings NOTES Requirements Max file size 4 MB Supported file formats JPEG JPG and PNG GOOD TO KNOW Information of upload Upload one image to use it as background image If two o...

Page 90: ...ATIONS The following dialogue appears WebConfig NOTIFICATIONS For the following events it is possible to show notifications on the display of the DUETTO device Click on the button APPLY to save the settings Event Description Flashing LED on missed calls The status LED blinks for one or more missed calls Notification on lifted handset after inactivity If the handset is off the hook and the selected...

Page 91: ... 8080 User name of the SIP subscriber on the SIP server optional with the IP address of the SIP server on which the DUETTO device is logged on e g 6002 or 6002 192 158 10 1 Call Intercom subscriber In the field enter the call number of the desired Intercom subscriber Click on the button CALL in order to initiate the call NOTE SIP service must be activated In order to initiate a SIP call the servic...

Page 92: ... to apply specific settings and to fix specific errors Configuration WebConfig TASKS REBOOT The following dialogue appears WebConfig REBOOT Click on the button YES and confirm the note that appears with a reminder to reboot DUETTO NOTE WebConfig is not available The WebConfig is not available as long as DUETTO is restarting Afterwards a repeated login is required ...

Page 93: ... Click on the button ACTIVATE to enable the remote connection of DUETTO By default deactivated When DUETTO is connected to the Internet the port number of the device is shown Tell the port number to the technical support so they can establish a connection to your DUETTO If a firewall is present it might be necessary to open the ports TCP 443 for outgoing connections When the remote support has bee...

Page 94: ...ed This section is mainly used for support purposes Configuration WebConfig TASKS NETWORK CAPTURE The following dialogue appears WebConfig NETWORK CAPTURE Click on the button START to start the scan of the incoming and outgoing data traffic via the network interface of DUETTO The following dialogue appears WebConfig network capture status Click on the button STOP to stop the network scan ...

Page 95: ...eport Click on the button DOWNLOAD to download the PCAP file on the connected computer Contact your local support or the technical support see page 172 ATTENTION Limited storage capacities Do not forget to stop the network scan after the function has been started Otherwise the DUETTO memory capacity might run out of space ...

Page 96: ... this section is opened and a active connection between the WebConfig and the respective DUETTO device is existing a camera icon will be indicated in the status bar of DUETTO ATTENTION Only for DUETTO devices with built in HD video camera This section only refers to versions EE 980CM and SIP EE 980CM of the DUETTO series NOTE Built in HD video camera cannot be deactivated The built in HD video cam...

Page 97: ...dialogue appears WebConfig SCREENSHOT Click on the button RELOAD to refresh the currently displayed screen Automatically reload screenshot In this drop down list the automatic refresh interval of the screenshot option can be selected Off automatic reload is deactivated By default Off Save the screenshot Right click on the screenshot and select save image as to save the screenshot on the connected ...

Page 98: ...es address book entries of the DUETTO device on the connected computer Restore settings Click on the button Browse select the desired backup file BBF file and click on the button RESTORE to restore the settings of the device with the uploaded backup file Restore to default settings Click on the button RESET to restore the device settings to default settings NOTE Consider firmware version Backup fi...

Page 99: ...ess book entries Firmware File Click on the button Browse select the desired firmware file BIF file and click on the button UPGRADE The firmware will be uploaded automatically Confirm the appearing alert in order to continue with the installation of the firmware update ATTENTION Restrictions When performing a firmware downgrade from firmware version 1 2 or higher to firmware version 1 1 or lower t...

Page 100: ...w password Confirm the password which has been entered in the field New password Click on the button APPLY to save the settings Change password for user New password In this field enter a new password Confirm new password Confirm the password which has been entered in the field New password Click on the button APPLY to save the settings NOTE Password can only be changed by admin The admin password...

Page 101: ... section is mainly used for support purposes Configuration WebConfig TASKS BUG REPORT The following dialogue appears WebConfig BUG REPORT Click on the button DOWNLOAD to save the bug report on the connected computer Contact your local support or the technical support ATTENTION May contain personal data The bug report may include personal sensitive information ...

Page 102: ...Activate this checkbox to scan the local IP network only for other DUETTO devices Click on the button UPDATE to scan the local IP network for IP based devices and to show the result in the WebConfig with all important information MAC address IP address and device descrip tion ATTENTION WebConfig not available during network scan The network scan starts automatically with a click on the button UPDA...

Page 103: ... not used anymore to guarantee a trusted identity It is recommended to import the corre sponding CA certificate into the web browser GOOD TO KNOW What is a CA certificate A certificate authority CA certificate certifies the ownership of a public key by the named subject of the certificate This allows the device to rely on signatures or assertions made about the private key that corresponds to the ...

Page 104: ...hich the WebConfig shall be accessed with a secure HTTPS connection When accessing the WebConfig of the DUETTO device a secure HTTPS connection is now set up between the web browser and the WebConfig without a prompt asking about the trustworthiness of the server certificate NOTE Support only default server certificates The bct CA certificate supports only server certificates that are generated on...

Page 105: ... certif icate for the DUETTO device using the bct CA certificate The currently used server certificate will be deleted and replaced by the new server certificate NOTE Restrictions Consider the following restrictions for the server certificate to be uploaded The server certificate must be based on the x 509v3 standard defined in RFC 5280 Only the data type PEM is supported The PEM file must contain...

Page 106: ...rol desk functions see page 145 General functions The following general functions are available for the DUETTO device Function Page Home screen 107 Switch Intercom SIP mode 108 Volume control 109 Notifications 112 Device settings 114 Call app 118 Incoming calls 121 Several incoming calls 121 Call transfer 122 Active calls 124 Camera 125 Call representation 125 Screens 127 Address book 130 Call his...

Page 107: ...nfig which is then shown on the display of the DUETTO device see page 88 Main menu bar Via these buttons it is possible to open various menus of the DUETTO device e g device settings screens or call app These buttons can be placed individually in the main menu bar via the WebConfig except for the handset button see page 73 Notifications At certain events an icon is displayed on the DUETTO device e...

Page 108: ...r opener in Intercom mode or HTTP requests in SIP mode It is not possible to use both modes simultaneously Open the call app Tap on the handset button in the main menu bar to open the call app see page 118 The following screen appears Switch between the Intercom and SIP mode Tap on the button of the desired mode to activate it at the DUETTO device NOTE Selected button is highlighted in blue The bu...

Page 109: ... page 110 Phone Audio settings for the DUETTO device in SIP mode Intercom Audio settings for the DUETTO device in Intercom mode see page 111 DND mode Do Not Disturb Tap on the button to mute the DUETTO device in SIP mode All incoming calls are rejected automatically and the caller hears a busy tone while no caller informa tion is displayed on the DUETTO display or in the call history NOTE Switch I...

Page 110: ...ollowing modes are available General General audio settings of the DUETTO device Phone Audio settings for the DUETTO device in SIP mode see page 109 Intercom Audio settings for the DUETTO device in Intercom mode see page 111 Shows the current audio level of the respective audio source 0 11 Tap and move the slider of the audio source to the desired volume level left for lower right for higher or ta...

Page 111: ...rivacy mode for Intercom calls All incoming Intercom calls have to be taken over at the DUETTO device e g tapping on a button or lifting the handset if connected Shows the current audio level of the respective audio source 0 11 Tap and move the slider of the audio source to the desired volume level left for lower right for higher or tap on the respective icons to change the volume for lower for hi...

Page 112: ...r approx 5 seconds Click on the button to fade out the notifica tion As long as at least one pending is active this notification will be shown in periodical intervals Headset handset connection status The following notifications are shown on the DUETTO display when the handset headset will be connected or the handset is off the hook while no conversation is active Handset connected Handset off the...

Page 113: ...otifications are shown on the DUETTO display when the add on output EB1A is connected or disconnected to from the USB port Add on output connected Add on output disconnected These notifications will be shown for approx 5 seconds Click on the button to fade out the notifica tion prematurely 1 5 ...

Page 114: ...u The following submenus are available Menu Description Device information Shows important device and status information network status IP address registration status of SIP and Intercom mode see page 115 Wi Fi Connect the DUETTO device to a Wi Fi network see page 116 Ethernet Configure Ethernet settings of the DUETTO device IP address subnet mask and gateway IP address see page 117 Services Switc...

Page 115: ... button in the function menu screen for approximately five seconds until the following password screen for the password request is displayed The PIN code can be entered via the keypad Enter the configured PIN code and tap on the blue button The view will be switched back to the func tion menu and all submenus are indicated The admin mode will be deactivated automatically when you exit the function...

Page 116: ... installed Tap on the desired Wi Fi network in order to connect the DUETTO device with it ATTENTION Test the Wi Fi connection This function depends significantly on the used Wi Fi USB stick access point properties of the room and the requirements of the signal range Test this function in detail For information regard ing supported Wi Fi USB sticks see page 12 If an Ethernet and Wi Fi connection is...

Page 117: ... order to configure the IP address and network parameters manually The fields IP Netmask and Gateway are activated Function menu Services User interface Services In this menu services of the DUETTO device can be switched on off Carry out the following configuration steps Tap on the button in order to switch the respective service on off Tap on the arrow button to scroll down or up in the list NOTE...

Page 118: ... sidebar keypad or by dialling the call number User interface call app Tap on the receiver button in the main menu bar or lift the handset if connected to switch to the call app For initiating Intercom and SIP calls a numerical and alphanumerical keypad see page 119 a key board see page 120 and the classic Intercom user interface see page 120 are available in the call app ATTENTION Internet connec...

Page 119: ...red contact in order to initiate a call to this contact Tap on the info button to show the corresponding contact details Keypad sidebar For numerical and alphanumerical keypads an individually configurable user interface can be config ured for the sidebar Within this sidebar elements provide quick and easy one tap access to frequently used functions e g Intercom call SIP call direct dialling HTTP ...

Page 120: ...ard Accented characters diacritical characters To call up accented characters press and hold the button of the related letter A submenu offers all related characters Tap on the blue button in order to initiate a call to the entered number or tap on the desired address book entry in order to initiate a call to this contact Tap on the information button to show the corresponding contact details Clas...

Page 121: ... only for SIP calls Tap on the arrow button to transfer an incoming or active call A new screen appears see page 122 Back Tap on the return button to switch back the view to the list view Incoming calls are on hold see page 125 Several incoming calls If during an ongoing conversation A a call comes in B a notification appears on the screen Tap on the notification message to open the conversation o...

Page 122: ... is also possible to select a desired contact in the address book in the left keypad sidebar which has a quickdial function Tap on the white button to cancel the transfer process and return to the previous view The call will be neither transferred nor rejected NOTE Call behaviour in call app With an already accepted call this call will be interrupted until the incoming call is transferred or the v...

Page 123: ...User interface initiate call Tap on the blue bar to transfer the call If the transferred call shall be rejected by the subscriber or the subscriber is not available the call will automatically be retransferred to the DUETTO device Tap on the white button to cancel the transfer process ...

Page 124: ...tton to change the audio source for the call handset loudspeaker headset if connected Terminate call Tap on the red handset button or hang up the handset to cancel an active call ATTENTION Mute function only for single calls The mute function is only valid for the currently active call ATTENTION Restrictions at control desk function Intercom calls can only be paused if DUETTO is configured as a pr...

Page 125: ...d camera button appears instead Call representation Calls can either be displayed in full view see below or list view see page 126 The default appearance can be selected in the WebConfig see page 70 It is still possible to change the view during a call Full view User interface full view ATTENTION Pay attention to the camera symbol If this symbol appears when there is no active call the video is vi...

Page 126: ...to 126 1 7 1217 List view User interface list view All active and incoming calls will be displayed at a glance Cancel call Accept call Filter calls see page 149 Video overview Switch to call app see page 118 Switch to full view see page 125 ...

Page 127: ...esentation of a full screen and keypad sidebar The following elements are available for screens and keypad sidebars Button Tap on a button element to carry out the configured action e g SIP call direct dialling or HTTP request Background element The background element displays a permanent video stream If no video is available only the element label will be indicated GOOD TO KNOW Configuration of f...

Page 128: ...e displayed If several screens are configured in the WebConfig only the selected default screen can be displayed with the screen button see page 76 With the function Switch to screen for button elements it is possible to display each configured screen on the DUETTO device see page 81 NOTE Additional configuration required In order to open the default screen on the DUETTO device the screen button h...

Page 129: ...face keypad sidebar ATTENTION Only for numerical and alphanumerical keypads The keypad sidebar in the call app is only available for numerical and alphanumerical keypads see page 118 GOOD TO KNOW Keypad sidebar will be faded out at quickdial If the checkbox Enable Quickdial is activated in the WebConfig at CUSTOMIZATION CALL INTERFACE see page 71 the keypad sidebar will be faded out automatically ...

Page 130: ...ee page 118 The following screen appears User interface alphanumerical keyboard Tap on the contact button to open the address book The following screen appears User interface address book GOOD TO KNOW Restrictions in the classic Intercom user interface The following function is only available for keyboards and numerical alphanumerical keypads see page 118 A detailed operating instruction of the ad...

Page 131: ... contact form see page 132 and to edit the contact details GOOD TO KNOW Fonts languages and special characters The DUETTO device supports the Latin and the Russian keyboard Additionally via the Webconfig creat ed contacts can be extended with further fonts actual only Hebrew To edit contacts in the Webconfig see System overview ADDRESS BOOK on page 26 ATTENTION Intercom contacts will be restored w...

Page 132: ... or new contacts can be created User interface contact form Tap on the desired input field and enter the name or call number via the keyboard Tap on the plus button in order to add an additional call number Tap on the button in order to add door key and video functions Tap on the blue button to save the input NOTE Import contacts via WebConfig Intercom and SIP contacts can be imported in the WebCo...

Page 133: ...istory Tap on the list button to open the call history The following screen appears User interface call history filter Call contact Tap on the desired entry to initiate a call to the respective subscriber GOOD TO KNOW Restrictions in the classic Intercom user interface The following function is only available for keyboards and numerical alphanumerical keypads see page 118 A detailed operating inst...

Page 134: ... filters are available Show all calls Outgoing and answered calls Missed calls Show call history Tap on the button next to the respective entry to display entire call history of this contact Delete entry Tap on the button to delete the call entry from the list NOTE Selected button is highlighted in blue The button of the selected filter is highlighted in blue ...

Page 135: ... ing screen appears Start the broadcast Tap on the button in order to cancel the broadcast or Tap on the button in order to start the broadcast optionally a gong sounds at the DUETTO device Carry out the announcement Tap on the button in order to cancel the broadcast optionally a gong sounds at the DUETTO device NOTE Broadcast can only be triggered via logic rules at the DUETTO device A broadcast ...

Page 136: ...aturely Tap on the button to unmute the broadcast broadcast can be muted again or tap on the button to cancel the broadcast prematurely When the broadcast is terminated by the initiator the screen will be closed automatically Incoming broadcast with priority 3 or higher During an active incoming broadcast with priority 3 or higher the following screen appears Incoming broadcast with priority 3 or ...

Page 137: ...e code 030 ATTENTION Only available in Intercom mode The following functions and settings are only available for the versions EE 980 and EE 980CM of the DUETTO series in Intercom mode Function Page Privacy function 137 All Call group call with call answer 138 Door opener 141 Secretary transfer 142 Intercom classic mode 142 Push to talk 143 Indication of call type texts 143 Delete re call request n...

Page 138: ...nterface home screen Tap on the handset button in the main menu bar in order to open the call app see page 118 The following screen appears The All Call and group call can be triggered in each user interface NOTE Further information Further information about the configuration of All Calls and group calls can be found in the manual Intercom Server Configuration GOOD TO KNOW All Call and group call ...

Page 139: ...o enable a callback from the receiver stations or tap on the handset button in order to cancel the announcement without a callback Initiate All Call Enter the code 01 followed by the group number via the keyboard or keypad e g 018 for group call to group 8 and tap on the blue handset button in the classic Intercom user interface the announcement will triggered automatically A double gong sounds an...

Page 140: ...roup call of another station Tap on the white button in order to cancel the active All Call or group call An answer is not possible When the announcement of the All Call or group call is finished the following screen appears Answer of All Call or group call Tap on the answer button in order to initiate a call to the initiator of the All Call or group call Tap on the white button to close the dialo...

Page 141: ... blue bar to accept the incoming door call The following screen appears User interface door opener Tap on the blue bar during an active door call in order to cancel the door call and to open the door or tap on the handset button to cancel the door call without opening the door ATTENTION Control of two or more doors If the DUETTO device shall control two or more door stations select the option defa...

Page 142: ...l app see page 118 has the same input range same range of functions and same display screen as Intercom stations of Commend Intercom function classic Intercom user interface Tap on the button and select the field Classic in order to display the classic Intercom user interface in the call app ATTENTION Secretary function state will not be shown It will not be shown whether or not the secretary func...

Page 143: ...e defined for each call type e g emergency call normal call line fault Active 1 or Active 2 These texts will be indicated on the display of the DUETTO device at an in coming call request with the respective call type Example Call type text Main Entrance at call requests for normal calls ATTENTION Fixed push to talk function in simplex mode If the Intercom station of the conversation partner has a ...

Page 144: ...ssing number 6 Receive re call request A re call request is indicated at the called station in the following way Screen of a Re call request Tap on the blue bar in order to establish a call to the respective subscriber and to delete the re call request Delete re call request notifications Active re call requests can be deleted at the DUETTO device manually without establishing a call Tap on the ha...

Page 145: ... and EE 980CM of the DUETTO series in Intercom mode Configured control desks call requests and input messages require memory in the main memory of the Intercom Server A list of the memory capacities can be found in the manual Intercom Server Configuration Function Page General 146 Define a control desk 147 Call request to a control desk station 147 Indication of input messages 148 Line fault monit...

Page 146: ... Input messages Activated inputs e g Gx 8E8A Gx 16E station inputs are stored at the DUETTO control desk and have to be acknowledged manually Not acknowledged call requests are indicated on the display of the DUETTO device and an acoustic signal buzzer sounds Depending on the configuration and cabling of the inputs 5 different switch steps can be indicated Idle mode Active 1 equivalent to a normal...

Page 147: ...dd Control Desk Normal Call Activate this checkbox to show normal calls Call 1 at the control desk Emergency Call Activate this checkbox to how emergency calls Call 2 at the control desk Line fault Activate this checkbox to show line fault at the control desk GOOD TO KNOW Additional control desk functions Additional control desk functions can be found in the manual Intercom Server Configuration AT...

Page 148: ...igured for each subscriber with line fault monitoring For this call re quest the checkbox Line fault must be activated at Subscriber Call Request desired sub scriber tab Control Desks see page 147 Go to Subscriber Call Request tab Parameter Line monitoring Activate this checkbox to enable the line monitoring function for the respective subscriber Snapshot at line fault Activate this checkbox to sa...

Page 149: ... desired filter to hide the respective entries it is possible to select several filters The following filters are available Tap on an active filter and the button in order to delete this filter and to display the hidden entries Tap on the list button to close the filter settings Incoming calls Line faults Normal calls Outgoing calls Emergency calls Input message Active 1 Paused calls Input message...

Page 150: ... URL The following parameters have to be entered for Intercom contacts Save this file in RC data format and import it via the WebConfig see page 26 An example can be found on page 151 NOTE Supported transmission protocols and codecs DUETTO supports the following transmission protocols and codecs Transmission protocol http rtsp Video codec H 264 Constrained Baseline MPEG 4 Audio codec AAC AC3 32kHz...

Page 151: ...n Duetto Appendix 1 7 1217 151 Example Intercom contact with video connection Intercom contact with video connection NOTE Door opener Up to two door opener can be configured for a single Intercom contact see page 153 ...

Page 152: ...D User ID of the SIP subscriber IP address IP address of the SIP subscriber in serverless operation or IP address of the respec tive SIP server in server operation Protocol Video transmission protocol http or rtsp User name User name for authentication of the external IP camera if required Password Password for authentication of the external IP camera if required IP address IP address of the exter...

Page 153: ...2 is only possible with screens keypad sidebars and logic rules For fur ther information about door opener configuration see the drop down list Call handling on page 81 Parameter Description First name Last name Call number only Intercom Call number of the Intercom subscriber User ID only SIP User ID of the SIP subscriber IP address IP address of the SIP subscriber in serverless operation or IP ad...

Page 154: ...Appendix Control Station Duetto 154 1 7 1217 Example SIP contact with video connection and door opener function SIP contact with video connection and door opener function ...

Page 155: ... contact Firstname First name Lastname Last name Phone Phone sip User ID IP address mutemic 1 The following parameters have to be entered for SIP contacts Save this file in RC data format and import it via the WebConfig see page 26 Example Privacy SIP call to a SIP contact Privacy SIP call to a SIP contact Parameter Description First name Last name User ID User ID of the SIP subscriber IP address ...

Page 156: ...r each SIP subscriber contact Firstname First name Lastname Last name Phone Phone sip User ID IP address The following parameters have to be entered for SIP contacts Save this file in RC data format and import it via the WebConfig see page 26 NOTES Further information about using contacts with a video connection by means of external IP cameras can be found on page 150 Several contacts can be place...

Page 157: ...ct Firstname First name Lastname Last name Intercom Phone ioip Call number The following parameters have to be entered for Intercom contacts Save this file in RC data format and import it via the WebConfig see page 26 An example can be found on page 157 Example Import of an Intercom and SIP subscriber Import of several contacts in address book Parameter Description First name Last name Call number...

Page 158: ...e following screenshot Display is locked when the inactivity timeout has expired Select the event Inactivity timeout In the drop down list Timeout select the desired timeout after which the display of the DUETTO device shall be locked at inactivity Select the condition Pending calls In the drop down list Number of calls select the entry 0 Thus the selected event is only fulfilled if no pending cal...

Page 159: ... call from number Select the entry any in the drop down list below the event Thus the event is fulfilled by any in coming SIP or Intercom call Select the action Suppress PIN code dialog Add a new logic rule for SIP and Intercom mode each if available With this logic rule the display of the DUETTO device is locked after cancelling a SIP or Intercom call See the following screenshot Display is locke...

Page 160: ...ion WSTM 50P remote control via HTTP POST HTTP POST Show video Go to CONFIGURATION LOGIC RULES in the WebConfig see page 56 Add a new logic rule When a connection is established with a specified phone number the HTTP POST show video is sent to the destination defined in the field URL See the following screenshot HTTP POST Show Video SIP station Display e g WSTM 50P IP 10 10 1 138 16 IP 10 10 1 131...

Page 161: ... Hide video Add a new logic rule When the connection with a certain phone number ends the HTTP POST Hide video is sent to the address defined in the field URL See the following screenshot HTTP POST Hide Video Select the Event Phone call terminated In the field Phone number enter the URI of the SIP device Select the action HTTP Post In the field URL enter the destination address of the video broadc...

Page 162: ...ZATION SCREENS in the WebConfig see page 76 Click on the button to configure the respective screen see page 80 Click on Add Button Customize the visual appearance of the button Click in the desired button to open the dialogue BUTTON PROPERTIES also the attached button closes and opens the dialogue In the dialogue BUTTON PROPERTIES click on the tab LOOK AND FEEL Click on Icons and select the icon f...

Page 163: ...assign to this button See the following screenshot Configure the button in the dialogue BUTTON PROPERTIES Click on APPLY Define the logic rule Trigger Broadcasts With this rule a broadcast will be triggered Go to CONFIGURATION LOGIC RULES in the WebConfig see page 56 Add a new logic rule See the following screenshot This logic rule toggles the DND mode when the logic tag DND_toggle is triggered GO...

Page 164: ... on the screen toggles the DND mode or the Privacy Mode The function button visual feedback will show the regarding status Example Configuration of a DND button Create a button Go to CUSTOMIZATION SCREENS in the WebConfig see page 76 Click on the button to configure the respective keypad sidebar see page 80 Click on Add Screen A new button appears in the screen configuration NOTE Parameter bust me...

Page 165: ...ogic rule toggles the DND mode when the logic tag toggle_DND or toggle_privacy is trig gered Go to CONFIGURATION LOGIC RULES in the WebConfig see page 56 Add a new logic rule See the following screenshot This logic rule toggles the DND mode when the logic tag toggle_DND or toggle_privacy is triggered Select the event Logic tag triggered and in the field Tag name enter the same logic tag that has b...

Page 166: ... field Tag name enter the same logic tag that has been entered for the button in the custom screen in this case toggle_DND Activate the checkbox Use predefined button visual feedback to use the default settings of the DND button in the active and inactive DND mode background transparent no blinking and icon dnd svg selected Click on APPLY GOOD TO KNOW Order of the configuration The configuration o...

Page 167: ...opened with an ex ternal door opener Example Configuration of a door opener button Define a logic rule Open door With this rule a door opener signal can be sent to determined door station Go to CONFIGURATION LOGIC RULES in the WebConfig see page 56 Intercom station or SIP station Door A Door B 3 Door opener 1 opens Door A 2 Call acceptance 4 Door opener 2 opens Door B 1 Call request ...

Page 168: ...rcom door see also Door opener on page 141 In the field Open door from origin enter Any In the field Door key select the door key 2 Click on APPLY NOTE Door opener works only with an established connection To open the door a connection between door station and the DUETTO device has to be established The operator has to accept the call before he can use the door opener switch NOTE Open door from or...

Page 169: ...ner buttons Define a logic rule Open door With this rule a door opener signal connected with digital Input 2 can be sent to determined door station Go to CONFIGURATION LOGIC RULES in the WebConfig see page 56 Station 1 Intercom call nr 121 or SIP URI 6000 10 10 1 119 5060 Station 2 Intercom call nr 122 or SIP URI 6001 10 10 1 122 5060 A B Door A Door C 3 Door B opens only with door opener 2 B 3 Do...

Page 170: ... enter SIP URI or Intercom call number from the desired door station e g 6000 10 10 1 119 5060 or 121 In the field Door key select the door key 2 Click on APPLY NOTE Door opener works only with an established connection To open the door a connection between door station and the DUETTO device has to be established The operator has to accept the call before he can use the door opener switch NOTE Ope...

Page 171: ...nt temperatures between 0 C and 50 C Avoid direct exposure to sunlight and other heat sources Protect the device against humidity extreme dust aggressive liquids and vapours Cleaning instructions Follow the cleaning instructions below to avoid damages to the device Use only a soft lint free cloth Abrasive cloths towels paper towels and similar items may cause damage to the device Disconnect the de...

Page 172: ...Technical Support Control Station Duetto 172 1 7 1217 Technical Support For more information about our products and services visit www commend com ...

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