System Features
Configuring the Music Settings
Unified Communications UC 320W Administration Guide
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Voicemail Prefix:
The digit is used as the first digit of a voicemail extension
number. For example, if this digit is 7, and a user’s voicemail box is 101, then
you can dial the user’s voicemail box by pressing 7101 on the phone
keypad. To enable voicemail for users, see
•
Outside Line:
The digit is used to place an outbound call.
Outbound Trunk Assignment: This button appears if your system has more
than one type of trunk, such as FXO lines and SIP/BRI service. You can
assign different digits to different trunk groups. For example, you may want
your users to press 8 for regular telephone service (FXO lines) and 9 for
voice over IP service (SIP/BRI trunks). Click the button to display the
available trunk groups. Check the box for each group that you want to
associate with the selected digit. The order in which you check the boxes is
the order in which the trunks are used. For example if you select an FXO line
first and a SIP provider second, the SIP provider is used only when the FXO
line is busy. To change the order, uncheck all of the boxes, and then check
them in the desired order.
NOTE
The FXO group includes “unassigned” FXO lines, meaning those lines
that are not reserved for a Shared Line. As you plan your shared lines, ensure
that at least one trunk is available to all users for outbound calls.
•
Not Allowed:
The digit is not allowed as the first digit in a dialing sequence.
If a user presses the digit to initiate a call, an error tone is played.
Configuring the Music Settings
Use the
Music
page to choose the music source and to enable music for held calls
and parked calls. Also set the extension that can be dialed to listen to the music.
TIP
Opening this page: From the navigation pane, choose
System Features > Music
.
Enlarge picture:
Check this box if you want to view the picture at a larger size, for easier reading.
View System Map:
Click this link to view an illustration of the devices and services in the Unified
Communications System.