Cisco CRS-1 - Carrier Routing System Router, Administration Manual

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C H A P T E R
2-1
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
2
Introducing the CRS Administration
Web Interface
The Cisco CRS system provides a multimedia (voice, data, and web) IP-enabled
customer-care application environment, using VoIP technology that allows your
Cisco Unified Communications network to share resources with your data
network.
You can load your Cisco CRS system on any server in the cluster on which you
have installed Cisco CRS. You can then use a web browser located on any
computer on the IP network to configure and administer your applications with
the CRS Administration web interface.
The CRS Administration web interface allows you to configure and monitor
overall system functions, applications, and subsystems; access a wide variety of
system tools; and perform many other administrative tasks.
The following sections provides more information about the CRS Administration
web interface:
•
Accessing the CRS Administration Web Interface, page 2-2
• The CRS Administration Menu Bar and Menus, page 2-3
• CRS Configuration Web Pages, page 2-4