Cisco CRS-1 - Carrier Routing System Router, Administration Manual

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Glossary
GL-10
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Java Database Connectivity
See JDBC.
Java Telephony Application Programming Interface
See JTAPI.
JDBC
Java Database Connectivity. A Java API that enables Java programs to execute
SQL statements, allowing Java programs to interact with any SQL-compliant
database. Because nearly all relational DBMSs support SQL, and because Java
itself runs on most platforms, JDBC makes it possible to write a single database
application that can run on different platforms and can interact with different
database management systems (DBMSs). JDBC is similar to Open Data Base
Connectivity (ODBC) but is designed specifically for Java programs, whereas
ODBC is language-independent.
JTAPI
Java Telephony Application Programming Interface. A call control model
developed by Sun
Microsystems.
JTAPI call control groups
A pooled series of CTI ports that the Cisco CRS system uses to serve calls as they
arrive at the Cisco CRS server.
LDAP
Lightweight Directory Access Protocol. An online directory service protocol
defined by the Internet Engineering Task Force (IETF). LDAP is a simplification
of the Directory Access Protocol and is used for updating and searching
directories running over TCP/IP.
LDAP directory
A collection of attributes with a unique identifier. The unique identifier is called
a distinguished name (DN). The directory system is in a hierarchical structure.