Cisco CRS-1 - Carrier Routing System Router, Administration Manual, Page: 411 / 436

GL-7
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Glossary
Data type
In a programming language, a set of data with values having predefined
characteristics. Examples include integer, floating point unit number, character,
string, and pointer. Usually, a limited number of such data types come built into a
language. The language usually specifies the range of values for a given data type,
how the values are processed by the computer, and how they are stored.
Default script
A script that gracefully terminates a call in the event of an error in the main script.
Deployment scenario
A set of Cisco CRS features and options on a server or servers.
Directory profile
The directory profile describes the directory structure. It contains the directory
host name or IP address, directory port number, directory user (DN), directory
password, base context, server type, and configuration profile name. For each
Unified IP IVR system, a directory profile must be created. There are two
directories associated with each Unified IP IVR system: the Configuration
Directory and the Repository Directory (called “the Repository”).
DTMF
Dual Tone Multi-Frequency. The signal to the telephone company that is
generated when you press a key on a telephone keypad. With DTMF, each key you
press on your phone generates two tones of specific frequencies. So that a voice
cannot imitate the tones, one tone is generated from a high-frequency group of
tones and the other from a low-frequency group. Unified CCX telephone keypad
presses resulting in DTMF is often used to capture customer input to Unified IP
IVR prompts.
Dual Tone Multi-Frequency
See DTMF.
Event
An occurrence that is significant to an application and that may call for a response
from the application.